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Bel Mattress Store
904 Veterans Blvd, Del Rio, TX 78840, United States
Comments
Ro
Review №1

I got all my furniture here. So far so good.

St
Review №2

I was absolutely satisfied with the service of salesman Thomas. He gave me all the needed information on the phone regarding any item I was interested In. It was worth the drive from Eagle Pass to Del Río. I was assisted promptly and like family. The deal I got was incredible as well. It was worth the drive. Definitely recommending!

Ri
Review №3

They have nice furniture, I purchased a table and a recliner,happy with it!!

C.
Review №4

Maria was very helpful in the purchase of our living room furniture. She provides excellent customer service. Highly recommend.

St
Review №5

Marie Turner is an amazing employee. A while back, I went to the store and she helped out in a very professional manner even though they were short handed. I am fixing to go go back and I hope she is still there!! Thanks Marie!

Sa
Review №6

Great customer service and extremely helpful! Was in and out quickly and satisfied with my purchases and prices. Go see Terri for your furniture needs! Thank you Terri for all your help!

Al
Review №7

Terry was a great sales person and was great at explaining all the details to the sale!!! Highly recommended!!!!Desk girls are great girls with amazing personality!!!! manager named Maria is very nice and ProfessionalOver all an great place to get Furniture and in a great price and the people that work there make u wanna go back

No
Review №8

Terry was very helpful and knowledgeable. She made this experience fast and easy. Cant wait to get our new living room set.

SA
Review №9

I cannot recommend Irma enough ! She is very knowledgeable and I’m very appreciative that she was patient with us as we were very indecisive with our selections. I’m not the best at home decorating but she has very great taste and so it made it very easy to give her an idea of what I was wanting and she put it together for me. Thank you for helping us furnish our bedroom with ease

Ma
Review №10

Excellent experience, Maria Turner was very polite and patient and helped me pick out the best option for the space I needed the furniture for. She was extremely reliable and explained all the details of the product and purchase agreement to my understanding. Great shopping experience.

Br
Review №11

Just bought a dresser very satisfied with customer service Maria T. who helped us out. Well recommended!

Da
Review №12

Great price and friendly staff. It took a few weeks to get here and an hour at the loading dock due to 7 customers in front of me. The one weekly shipment comes in on Tuesday and the loading area is chaos because it closes at 5. Leaving it open until later would help. The items were in great condition and if you have patience this is a good place to shop at.

Sa
Review №13

My purchase was quick and easy. My questions were all answered and Jarrod Lang was very helpful.Took my furniture home on the same day.Great Customer service!

je
Review №14

I was assisted by Terri, she was very helpful, knowledgeable, and took her time helping me. Great service! Very friendly...

Za
Review №15

Terrible. They sold me a broken furniture set and made me rent a uhaul to return it. Misleading ads as well, make sure to take a picture of the ad and compare it to the contract you sign

Gl
Review №16

The store is full of awesome furniture! great customer service,

Ch
Review №17

Tomas was awesome. Funny, courteous, and polite to say the least. Great deal on a dining set as well. Def going back soon!

Jo
Review №18

Tomas is an outstanding salesperson! Very friendly and understanding, he helped load up the cabinet to our vehicle very quickly without any problems. And it’s not the first time he has helped, as my family and I have purchased many items and he has helped with great knowledge to all the furniture items.

Fr
Review №19

Whats wrong with this place... Lack of customer service not very helpful place

Ja
Review №20

My fiancé and I bought a sectional from Bel about a week ago, we had a great experience due to the help of Tómas. He went above and beyond to help us on our first major purchase. We highly recommend Bel and Tómas for any furniture needs!

Da
Review №21

Thanks to Jarrod for the help. Very satisfied with my purchase. Amazing customer service.

Cl
Review №22

The Bel Furniture in Del Rio, TX with Thomas helping us was a great experience. Unbeatable deals and excellent service from Tom really made moving into our new home less stressful. He was very honest and helpful in keeping us in our budget and getting us deals. 5 big thumbs up!!

Su
Review №23

Tomas was a fabulous salesman. He showed all the queen mattresses that he had in stock. We needed one immediately. He went out of his way to find a discount for our mattress. We highly recommend shopping at Bel in Del Rio and asking for Tomas to help you.

Ma
Review №24

Jarrod Has good customer service very respectful and very knowledgeable of the furniture thank you Bel Furniture

As
Review №25

I walked in having an idea of what I wanted & Tommy made it easy to find exactly what I was looking for & for great prices. Maria helped make the purchasing process fast & easy. Great service all around. I’ll definitely be coming back for future purchases.

Ya
Review №26

Called Bel Furniture to get information on their bedroom sets and dining tables, receptionist Mirella answered all my questions in a proper and formal manner. Very helpful and knows their products. Will definitely recommend getting her help.

He
Review №27

Jarrodl and Maria do a great job thank you .

Gr
Review №28

Terry was very helpful & courteous. Answered all my questions also very fast service in & out of the store. Knew what I wanted.

Ja
Review №29

Best customer service I have ever experienced at Bel Furniture!! 👏👏 Thank you, Tommy!! You were so charismatic and friendly!

Gi
Review №30

Thank you Maria and Irma for helping us find the right furniture for our home and having awesome customer service with us.

An
Review №31

My husband and I had a wonderful shopping experience with the help of Terri... she was awesome and very friendly. Got a great purchase deal. Thanks Teri!

Ma
Review №32

Amazing costumer care. Went in for a kitchen table, Maria and Jarrods were the best at helping me find the perfect one. Will definitely be going there again for future purchases.

ge
Review №33

Jarod is awesome salesman, we would go back for sure

Be
Review №34

Maria Turner provided great service! All questions answered and no hidden fees! Honest and helped me find exactly what I needed! Thank you Maria

Be
Review №35

Excelent costumer service Maria and Terry.

Me
Review №36

Customer service is excellent at this store. Jarrod Lang did an amazing job of explaining our options and any questions/concerns we had about our purchase.

Ma
Review №37

We have been looking for bunk beds for our 3 boys for months now and we had no luck. I had seen the beds we just purchased on BelFurniture online, but I was skeptical because the prices are wwaaayyy too good! Well I was wrong and we are very excited to get our kids into their new beds. I cannot recommend BelFurniture and JARROD LANG enough! He greeted us the moment we walked in, he lets us look around, make our decision, and gladly helped us with our purchase. He walked us completely through our purchase, explained to us the time of arrival, how long we had after they arrived to pick up and he was just super friendly. If your ever looking for furniture BelFurniture is the place ans JARROD is your person.

Br
Review №38

Maria Turner was extremely helpful, knowledgeable, and kind throughout our shopping experience at Bel Furniture. I highly recommend Maria for a pleasant and well-informed shopping experience.

Ea
Review №39

I wish to Thank Irma, for being such a wonderful sale person! She understood my idea for my home needs and help me make an excellent choice! Mil Gracias, Bel Furniture- Del Rio best sales person ever Irma!

EM
Review №40

Had great customer service with Irma. Walked in knowing what I was going for and Irma made it quick and easy for us. Very friendly and patient. Highly recommend

Br
Review №41

Tommy and Maria are very helpful and nice today.

Da
Review №42

Thanks for your Great loyal service Marie Marrie & Jarrods for Helping me out with Excellent service

hi
Review №43

5 ⭐️S if your sales person is Terry Espinoza, always super helpful with a positive attitude, and she always goes out of her way to help you find what you are looking for, she sure is a Great Sales Rep. Thank you Terry always a pleasure to shop with you and thanks for answering all my Facebook questions, keep up the good work 👍🏻👏

Ve
Review №44

Shout to Maria !!Super sweet and helpful. Her kindness went above and beyond!Qualities rarely noticed now a days!!Great job! Girly!! Keep it up!! 👍😉

Al
Review №45

My husband and I went in to look for a living room set and right away were provided with great service from Rep Tomas as annoying as we got with so many questions over different furniture sets he showed nothing but patience with us always showed us all available options and was very attentive to any question we had definitely recommending him to our friends and family 👍🏼😊

He
Review №46

Shout out to Maria and Terri for their outstanding customer service and assistance with my purchase. I was expecting my item to be delivered in a couple weeks but Maria went the extra mile and notified me that she had my item ready for next day pick up ! highly recommended.

Al
Review №47

MARIA EXCEEDED MY EXPECTATIONS ON WHAT I WAS NEEDING TODAY, IT WAS A FRIENDLY AND QUICK PROCESS! I WILL DEFINETLY COME BACK FOR HER ASSISTANCE ON MY NEXT VISIT. THANK YOU MARIA!

Br
Review №48

Maria (Store Manager) and Terri (Sales Associate) were amazing. Their customer service was out of this world. They worked with me and a store in Pasadena, TX to get my couch in the color I wanted. I’m getting ready to move into my first apartment, and they helped with a seem less process. Thank you so much!

Br
Review №49

Happy to share with you all how impressive and courteous your staff is!Especially Maria who was so kind and polite!!She went the extra mile for me!Thank you Mija! 👍

As
Review №50

Our service representative Jarrod was extremely helpful and knowledgeable. We came inside the store knowing exactly what we wanted and he did not hesitate to make sure we ordered exactly what we came in the store for and answered all of our questions. I truly appreciate his customer service and positive attitude! Thank You Jarrod!

Vi
Review №51

Was looking for a new bed, The sales persons name is Jared, I would like to thank him for his professional demeanor and diligence with helping me find exactly what I was looking for, would recommend bel furniture and highly recommend asking for Jarad

Is
Review №52

I had Thomas in del rio tx! And I was very satisfied with his way of talking and introducing me to the items that where available at the moment.I will recommend him to all my people in del rio.!

er
Review №53

Thomas was very helpful and understanding. Very great customer service and great sales .

Se
Review №54

Great Customer Service From Jarrod.

Da
Review №55

Jerrod is such a great representative for BEL Furniture. He went over and above for me, putting the chair together at the spur of the moment. Im certain he was smiling even though he was wearing his mask! Price was great too!

Tr
Review №56

If I could give them zero stars I would. Horrible again I say horrible customer service. The females have no idea what their doing! They had our information wrong and they don’t call back. I had to keep calling to find out about my furniture. But I guess that’s what to expect from a furniture store in DR Texas! Pathetic

Ab
Review №57

Great service! Jarrod was very nice and helpful.

Ed
Review №58

Jared Lang ( Salesperson) was very helpful and friendly . He was able to answer all my questions regarding my furniture needs. Definitely recommend Jared Lang for all your furniture needs.

As
Review №59

Maria was great! Super friendly and very helpful!

Je
Review №60

I contacted Maria about needing a new office chair asap, very last minute. Not only did she go above and beyond to find one for me but she somehow found one that fit my size (Im a big dude) and in a color combination that is my absolute favorite. As a person thats been in management for years, I can whole heartily say she is the epitome of what great customer service is. I wouldnt think of going anywhere else for things I need for my home.

Te
Review №61

I contacted Maria through facebook about a particular bed she posted for sale. I stopped by & looked at it..she was very friendly, patient and very helpful. They have a large variety of beautiful furniture that I fell in love with! I am definitely returning to upgrade .I cant wait till I get my new bed!! Thanks so much Maria!

Ja
Review №62

Excellent professional service.Very knowledgeable on furniture and mattresses if you want a good shopping experience Jarrod is the guy to go to.

Er
Review №63

Maria Turner is the employee who helped us out and boy was she patient with us. We have been looking for a bedroom set since October or November of last year and finally after so many options and deals we decided to make the commitment of purchasing one. Thank you for your GREAT customer service and the knowledge you have with all your inventory and products!

Ej
Review №64

Tommy was very helpful in our purchase. Both Tommy and Maria were very great at explaining and making sure we understood everything. Great friendly service.

Va
Review №65

Second year coming here and purchasing and I have zero complaints! Ive always gone in with an idea of what I want and come out with something even better for a great deal. I highly recommend asking for Maria shes very patient and knows what shes doing!

sa
Review №66

Thanks Terri you did an awesome job with the customer service thanks

Ju
Review №67

They have very nice furniture and service was excellent. Maria was very helpful and professional thanks to her posting on Facebook all the time that’s what made me go into the store. I will definitely go back and buy more furniture from her.

Li
Review №68

Tomas who works at th3 Del Rio, Texas store was very helpful and professional.Great service, highly recommended!!!

AD
Review №69

Jarrod Lang did it great job in helping us with our purchase highly recommended it

da
Review №70

Helpful staff as always and the prices are good. Jarrod was great. Not our first time buying from here and will not be our last. Delivery takes a little bit of time but thats fine.

Es
Review №71

I just want to say Jared went way and beyond to help me give me the information in what I was looking for. Maria also helped me as well great staff.

Vi
Review №72

Excellent service thank you Maria, Irma, mirella. We will be returning

Da
Review №73

Jarrod showed us really good deals and gave us the bed we were looking for!

ma
Review №74

Great service Irma & Mr. Martínez for helping me learn about what works best with each set . My wife and I enjoyed your assistance. And great assist from Maria in financing for helping us get set with a beautiful deal.!!

Ma
Review №75

Tom, was very helpful, really appreciate all the info and we are very happy with our purchase.

Ro
Review №76

Very good service! I was able to get everything I needed very efficiently. Tomas was very kind and helpful. Communication skills were very good as well.

Ch
Review №77

Easy and fast service given to us by mirella. We got exactly what we needed!

Cl
Review №78

Sales agent Terry was awesome. Got my husband fast credit approval and we left with new living room set. Would definitely return.

Ma
Review №79

Terry Arreola, was very helpful getting what I need it she did a great job and the prices are very affordable

Ca
Review №80

Terri she was very helpful and was able to answer all our questions

Jo
Review №81

Great prices, good quality, great salesman. Jarrod showed us around and helped us pick out a living room set. Very knowledgable, courteous and polite. Will return!

Je
Review №82

Jarrod was quick to help and easy to work with. Buying experience was great. Love the furniture.

Ch
Review №83

Tommy, was a great salesman! 😊

Na
Review №84

Terri from Bell furniture Del Rio was excellent. Helped us very much had the best customer service and very informational!Love the furniture!

MI
Review №85

Terri was very helpful and assisted in finding the perfect set. Prices were awesome and the application process was very smooth and easy! Thank u!

Ru
Review №86

Leslie had great customer service

Da
Review №87

Very pleased with overall experience. From been immediately greeted as I was coming in and asked if ai need assistance from the start, prices were very reasonable, quality was amazing. Definitely would purchase anything again.⭐️⭐️⭐️⭐️⭐️

Ka
Review №88

Thanks to the help of a wonderful associate named Irma, I was able to find an amazing queen bedroom set and at an amazing price! Quick and easy!

Ro
Review №89

Maria was extremely helpful and polite. She was able to accommodate our needs and budget.

Ho
Review №90

I had two very helpful employees by the name of Terry and Maria who helped me out on purchasing two recliners. Thank you so much for your help

pa
Review №91

Jarrod he took care of us today and answered all our questions thank u jarrod we r happy with the mattress

El
Review №92

Very Grateful and happy with the customer service help we got from Jarrod Lang he went the extra mile to help me while he was off from work I messaged him about couches I was interested on buying he stopped doing he’s personal stuff to drive to the store to give me the information about couches I need it to order right away And I actually drove 385 miles to buy my furniture I will continue to shop again thanks for having workers like jarrod Lang

Sa
Review №93

Terry had great customer service

Me
Review №94

I just want to say thanks to Irma at bel furniture for helping us on a great deal with a new bedroom and kitchen table. Excellent service!!!

La
Review №95

We had the pleasure of having the help and patience of Maria helping us tonight. We thank her for making our visit, so easy.

No
Review №96

Thank you Maria and Tommy for all your help. Made my shopping experience fast and easy. Can’t wait to receive my furniture.

Mi
Review №97

Had a wonderful experience with Terry Arreola,she was really helpful and nice,really good customer service.

El
Review №98

Tommy from Del Río was helpful and he gave us what we needed.

Pa
Review №99

Jarrod very good job. Recommend him

Je
Review №100

We came in after a week of talking with Maria who was exceptional. We ordered our living room set and tv stand and she made it incredibly easy.

Information
100 Comments
Rating
  • Address:904 Veterans Blvd, Del Rio, TX 78840, United States
  • Site:https://belfurniture.com/mattresses
Categories
  • Mattress store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–1PM
  • Wednesday:Closed
  • Thursday:10AM–4PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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