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Delano Chevrolet Buick Gmc
600 1st Ave, Delano, CA 93215, United States
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Delano Chevrolet Buick Gmc
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Mi
Review №1

The people were amazing. From Danny D. At Sales to Finance. The hold true to their word And they treat you with respect compared to other Chevrolet Dealers. I never been to a dealer like Delano Chevrolet that was so professional. The whole experience was great. Me and wife Drove 190miles to Delano. It was a great experience visiting this dealership and buying our first Chevy Suburban. Thanks.

Jo
Review №2

Took my car into service . Claudio helped me in the service department. I took my camaro in expecting to spend quite a bit of money. and was blown away at the honesty and service I received. Ive heard of people calling taking your car to the dealership taking it to the stealership! when it comes to repairs. I can say, that was DEFINITELY not the feeling Im left with. Quite the opposite I left feeling extremely satisfied I had honest people look over and assure my car is running as it should. For peace of mind when it comes to getting your car repaired or checked I highly recommend Delano Chevy. I dealt with Claudio.

Ev
Review №3

I had the pleasure of working with Hector and Graciano. They both were friendly, knowledgeable, helpful and stand up men. My first deal where the dealership was nowhere near me and they made it seamless! I would do another deal with them any day. They took the time and listened and got me everything I asked for and delivered!Way to go Delano Chevrolet, you made my day!

Jo
Review №4

Armando and Art the shuttle drivers are very nice and professional. As well as your service staff u have now. Thank you for helping us out wth our Chev/GMC!

De
Review №5

I came in for an oil change and requested the tires be rotated. The tire lock was in the back area of the car where it always is. I waited for nearly 2 hours in the service waiting room and when I went to check out, I asked about the tire rotation. I was told they did not do it because they did not have the wheel lock. When I asked why someone didnt come ask me where it was, I was told, I dont know, they just dont do it unless the lock is left in the cupholder. I was never instructed to leave it there. I was told I would have to wait to get the tires rotated if I still wanted it done. The service department was very busy that morning and even though I had an appointment I feel it was a convenient way to not have to do the full service. I was very disappointed in being treated this way.

Ra
Review №6

Ive been dealing with Jorge Rojas for many years and honestly wouldnt have it any other way. Honesty respect and humbleness. Great prices. 👍🏿

Vi
Review №7

Los primos auto glass for your business Deleno chevrolet Buick Thank you for your Business

Ma
Review №8

My biggest thing was that my son was tended to by staff and as simple as putting on cartoons for him, makes me feel great.

Zd
Review №9

Service was awesome. Edgar does a great job at managing his service area. Highly recommend them.

no
Review №10

I was really satisfied with what they did with my truck they Rotate tires change the oil and they Everything got done fast

Ra
Review №11

My salesman was knowledgeable, experienced, handsome, and very helpful. Everything was perfect and Norma in finance was extremely friendly and professional. The dealership is very clean and the managers all introduced themselves. I love my new Bolt and Im definitely getting my next vehicle here too.

An
Review №12

I felt very happy with how I was treated they went above and beyond and worked with me. We were on vacation when my car was done and they payed the weekend for me because I didnt know it was gona be done that day 🙂

Ly
Review №13

Frank in the service department was very helpful. He kept me up to date about my vehicle repairs and let me know as soon as it was ready. I also got it back clean.

Mo
Review №14

Danny was awesome and answered all my questions. Easy process!

Da
Review №15

Adam Gomez provides concise details about vehicle performance and financial planning. His ability to provide service to everyone with sincerity is unmatched all while being off the clock, so there is no hesitation or wait time to communicate. If you’re looking for a vehicle outside of Delano’s city limits, he is happy to help find and deliver for those who are selective. This is the sales consultant to turn to.

ka
Review №16

Hector was great to work with! He was helpful and informative and made the buying process very easy!

Jo
Review №17

Straight out of high school. Looking for my first car. I get a story from the sales person about dealers looking for fresh high school graduates to drill them. I gain their confidence trade in a family owned vehicle for another vehicle. He goes in and out from having little discussions about the deal. As a young lost child he tells me all the money will go to the lenders to raise credit faster. I had a hard life ever since. If this helps.

Ma
Review №18

We had an overall wonderful experience at Delano Chevrolet. The entire staff was extremely friendly and accommodating. The sales associate, Alex, was very friendly and helpful. He did a great job of providing a no pressure sales experience. We are very pleased with our purchase.

Da
Review №19

Everything was done straight forward. No beating around the bush. They treated me well and with respect.

Na
Review №20

Great price and quick sales service! Enrique really went the extra mile during the sales process.

Un
Review №21

The service representative (Teresa) was welcoming, made me feel at home. Made me feel part of the family and not just like another customer. Addressed my concerns with my car and reassured me that they would take care of it. She asked if I needed a ride home, which was very helpful. The young man that drove me home, and the second young man that picked me up were also friendly. My car was ready sooner than expected (from one day to the next). I am a very satisfied customer. Highly recommended service due to the efficiency and quality of service.

Ma
Review №22

Myself and buddy Jose went to Delano Chevy and so glad we did.Jay Ramos IS THE MAN TO SEE! Dude hooked me up with a great deal on a 2018 Chevy Colorado and was friendly, patient and easy to work with from the get go. Had family and friends buy and recommend me to Delano Chevy and so glad. The whole staff was great and the process very stress free. All in all I highly recommend Delano Chevy and Jay Ramos along with Zulema. THEY WILL TREAT U LIKE FAMILY! Zulema was great as well and really did an amazing job for her new position as well and was fun to work with ( broken high heel and all lol) All in all my experience was 5/5 stars and highly recommended team Delano Chevy, especially Jay and Zulema! ✔💯⭐️⭐️⭐️⭐️⭐️

Ma
Review №23

They have an awesome selection of cars. Im excited about my new car, and I appreciated Rafaels help. He showed me some awesome choices and their features. This guy knows his cars!

jo
Review №24

Me and my buddy Matt wen to Delano Chevy and so glad we did.Jay Ramos IS THE MAN TO SEE! Dude hooked me up with a great deal on a 2018 Chevy Colorado and was friendly, patient and easy to work with from the get go. Had family and friends buy and recommend me to Delano Chevy and so glad. The whole staff was great and the process very stress free. All in all I highly recommend Delano Chevy and Jay Ramos along with Zulema. She was great as well and really did an amazing job for her new position as well. All in all my experience was 5/5 stars and highly recommended team Delano Chevy, especially Jay and Zulema. ✔💯

He
Review №25

I had a few hiccups trying to get a sales deal, but after sales rep Hector took over the negotiation he made the entire transaction a hassle free one. He was able to get me into a new Sierra Denali at the right price. Also Norma in finance finalized my initial deal and followed through with everything as promised. If you need a new car ask for Hector, I highly recommend him!

Bo
Review №26

Great explained my problem took me right in fixed out the door with in the hour awesome 👌 work guys will be back soon for maintenance

Ja
Review №27

They lag to send out reimbursement money. Took about a month and thats because I called that they finally sent it. Also canceled my extended warranty. 2 Months AGO! and still they have not refunded that. I called of course manager was not in and said I would get a call back. And still have not got a phone call or my refund back. I guess Ill have to call again to remind them. Hopefully somebody takes care of it soon

Je
Review №28

We were attended quickly but wow were the used cars super expensive.

Je
Review №29

Rafael Castro was great to work with and we appreciate his professionalism. We look forward to working with him again real soon!

Iv
Review №30

First Class all the way. The deal was done online and the vehicle was delivered on time to my house. Couldnt be happier with my new purchase. They really took care of me. Hector Gonzalez was great salesman!!!

Ta
Review №31

I got an oil change & my tires rotated and this service was not thorough as my lights started flashing for my tires and it is a mis- read on the screen now ! I live in Bakersfield I’m counting on the job being down correctly in Nate as of having to drive back. I still have issues with this radio staying on while the car is not even on it’s a 1year now and it still does this. So I’m not happy with this service

Mi
Review №32

I was there at 10:07am for an oil change and didn’t get my truck till 12:45pm there was 5 people after me and they all left before, next time will definitely go to Three Way Chevrolet in Bakersfield oil change is done in 30 minutes or less

Ro
Review №33

I continue to use the service department for my vehicles because I continue to receive great customer services. This time it was Alfonso that provided great service.

Ju
Review №34

The service is excellent and the staff so helpful

Je
Review №35

$150 for an inspection of my 2013 Chevy Sonic. And then $1200 parts and labor to replace my catalytic converter because of a lean condition DTC P0171. I took it home to do the work myself. I felt like they were taking advantage of me because I was from out of town. The staff was friendly but the prices were way too high.

Br
Review №36

Best experience was with Danny, he knew we weren’t ready to purchase just yet and didn’t pressure us at all and answered all our questions over the phone regarding the truck we were looking for. Once we’re in the market we’ll definitely be going to him

Br
Review №37

I was very happy with my experience with your dealership. Adam Gomez was my sales representative and I had the best ever car buying experience with him. In the past I’ve had salesmen try to pressure me into a vehicle. Adam was very patient and made sure I was only getting the vehicle I wanted. Everyone else involved with my experience was awesome as well. The lady who did the contract at the end was very fast and friendly.

Br
Review №38

Rafael Castro gave us good customer service and really made it a great experience. Thanks again ☺ Highly recommend

Ma
Review №39

Alexander Fernandez and Jose M were kind who treated us friendly very helpful in choosing a car the service went well we recommend anyone to buy a car at Delano Chevrolet -Buick- GMC. Alexander Fernandez gets all 5 stars from us 🙂

Sn
Review №40

When you show some interest in buying a car they actually pay attention to you to try to convince you as best as they can to get you to buy the car. But when you’re actually in the process, they ignore you and make you wait hours. They didn’t give us the paperwork we wanted and refused to give it to us when we asked. This has been one of the worst experiences at a car dealership I’ve ever had. The customer service needs a lot of improvement.

Ni
Review №41

Husband and I walked in with a pre-approval letter and were interested in a Yukon and they wouldnt budge on the price a few thousand dollars. We walked after being told theres nothing they can do for us. Ended up buying an Esclade from Three Way instead. Ill never go back nor recommend them to friends and family.

To
Review №42

Faster than I expected

Je
Review №43

Danny Delgado one hand man 🤜 is the best sales person to speak to at Delano Chevy .. Highly recommended...

Al
Review №44

It was a great experience the car rep jorge really helped us out

Jc
Review №45

As a business owner our clients are our priority,I arrived to Delano Chevrolet Buick and GMC..the hospitality was off the charts staff was very respectful thanks to “Jorge Rojas” I found the perfect SUV for my family worked his numbers no negotiation no back and forth games..he got down straight to the point and made it happen thank you I highly recommend seeing “JORGE ROJAS” aka @BIGRED2021 thank you from “JCDETAILING

Be
Review №46

Got the truck we wanted and great costumer service

Ju
Review №47

Awesome place! Have purchased like 5 cars in my family! Adam Gomez is the man!

Mi
Review №48

My husband and I went to go see if we can get a truck, we had the pleasure to meet Alex and Jorge they were super helpful, friendly & so nice. Alex & Jorge answered every single question we had for them and explained everything to us in details. I’m so happy to say that they were able to help us get the truck of our dreams they were super patient and kept in touched with me throughout the whole process and we couldn’t of done this with out there help. Thank You Alex & Jorge from the hernandez family.

ri
Review №49

Went in for service and was done in a timely manner

Ve
Review №50

I was assisted by Yadira and this was my first time working with her. She exceeded my expectations in regards to my services. I waited patiently to be assisted by her (as she had a customer) and when it was my turn she gave me her undivided attention. She addressed all of my needs and when I asked her how long it would take to be serviced she replied that it would be ready by the end of the day. To my surprise it was ready within three hours and I had four services that needed to be taken care of. Thank you Yadira, you were awesome and I look forward to continue my services with you.

Ga
Review №51

Jorge Rojas was very helpful and friendly. We upgraded our 2016 Yukon for a 2021 Yukon. Highly recommend purchasing your next vehicle here.

Me
Review №52

My husband and I went to go see if we can get a truck, we had the pleasure to meet Alex and Jorge they were super helpful, friendly & so nice. Alex & Jorge answered every single question we had for them and explained everything to us in details. I’m so happy to say that they were able to help us get the truck of our dreams they were super patient and kept in touched with me throughout the whole process and we couldn’t of done this with out there help. Thank You Alex & Jorge from the hernandez family.

Kr
Review №53

My family was in a very tight spot and had a hard time getting approved with other dealerships. We reached out to Ralf he was not only able to get us approved but he got us into a beautiful 2017 Chevy Cruz hatchback at a great deal. When you go here make sure you ask for Rafael Castro he will work hard and do his best to help you.

Ma
Review №54

My service representativeTeresa Maldonado was excellent, I remember her from the last time I had my car serviced. She always goes the extra mile to make sure everything is taken care of. I really appreciate the excellent customer service she provides.

wR
Review №55

Danny is absolutely the best guy there, will go above and beyond for his customers. If he can’t get you approved no one can 💪🏼

jo
Review №56

If you need a car look for danny im a first time buyer and he hooked me up right away definelty gonna look forward to buying more cars with him hes the one to go for 👍best customer service ever with him

Je
Review №57

We drove in on a Sunday afternoon. There were a few salesmen outside. None came to us until we walked over to one of them. He was not wearing a mask and proceeded to fist bump one of us. We let him know what we were looking for. He walked us over to one vehicle and then walked away to go to another customer. He didnt say goodbye or ill be back just walked away. They must not need the business. I would not go back, they were not busy so it showed lack of interest. I will be taking my business elsewhere.

Ve
Review №58

Awesome customer service, they are not pushy like other experiences weve had at other dealers.

Ri
Review №59

Service was fast, complete and courteous. Very affordable

Ag
Review №60

Well this place had good customer service but we have to different people working there now we have bought 5 trucks from them in my life time I always enjoyed buying a new truck from there but this last time was very disappointed with the word that they use to have when they made a deal it was the deal out the door price not a lot of extras add to the final bill and my intelgence was very low grades but I do have a master in business administration and I was told by an old friend that I think he was the one that started family motors a dear friend that no matter what you always keep your customers happy because they pay us we are here to sell our self not the cars a good man told me this as a kid I used to wash the cars and clean them for the dealership in bakersfield so I was disappointed in the customer service that was provided by the people that care for his business now

Je
Review №61

Staff is always so friendly Yadira and Teresa in service department are the best. They get me in and out right away I drive from out of town, they are always so helpful with my work schedule. I really appreciate all they have done for me.

fe
Review №62

Great service and knowledgable staff

Ch
Review №63

I’m back and forth from los banos to Delano and they’ve still gave me the wrong car Plus on the second one are things missing j like all weather line and still the 1.2 engine and not the 1.3. I have already talked to someone at American chrevrolet and told them that if they don’t give us the right car we’ll return it and get our 2000 back

En
Review №64

Teresa Maldonado in the service department always takes care of me and is very knowledgeable in her job and has great customer service. She made the experience nice and I’ll continue to take my vehicles there as long as she’s there.

Xe
Review №65

I want to thank Frankie Arredondo, Joe Gomez, Jorge Rojas and Maritza Ramos for helping me on my purchase. My Credit Score was so low I never thought i would get approved. I am very happy with how hard they Worked for me. I recommend DELANO CHEVROLET•BUICK•GMC to all who is looking for a vehicle

Jo
Review №66

Great customer service

Le
Review №67

Love my new truck

He
Review №68

I had, an air bag replaced on a recall. The labor must of been rushed in the process the dash on my vehicle was damaged (scratched). I am very disappointed. Quantity over Quality.

Ni
Review №69

Very friendly. Nice waiting area very comfortable environment.

to
Review №70

They were very friendly, the process was quick. They had the safety protocols in place, I felt comfortable.

Ja
Review №71

The Delano team was great and very helpful. Made my purchase fast and easy will definitely recommend it to friends and family.

Jo
Review №72

It was pleasant the salesman Danny was very nice

Za
Review №73

The car buying experience feels pressured and service is actually terrible. We took our Chevy Cruze there for a quick oil change and it took 3-4 hours average. And to top it off the service tech always seemed to break something. They would strip out the oil plug and not have them in stock, we would call to make sure things were in stock just to get there and find out they dont have stuff.

Al
Review №74

Worst dealership in Kern County!!! Friends and family have had numerous lemon law issues with their vehicles. The service team takes their sweet time!!!! Sat for hours watching them walk around and joke with each other! Most the mechanics were seen laughing and pushing each other around. Save your time and spend your money elsewhere when shopping for a new car.

Je
Review №75

Given $2000. Quote for work that was is not needed confirmed by two other mechanics. Complete tried to steal money and time

Ce
Review №76

Service personal was very attentive, professional service advisor, problem was resolved within hrs. and picked up vehicle same day.

lu
Review №77

Everything went wellIt took more than expected I was there 2 hours with an appointment

Ur
Review №78

Great customer service and very happy with my new 2017 camaro. the only bad thing its service department. i will defenetly wont go their to get my car service again. my first oil change took the car to bakersfield chevy and once agian delano chevy messed up on my car wrong lug nuts lock on my veichle and the bd thing they never gave me the lock to removed them so the dealer in Bakersfield couldnt rotate my tires. 😔

Za
Review №79

Was in dire need of a car. Wasnt sure if my credit was good enough. But Graciano was able to help me get approved in no time. Great atmosphere and attitude. He was very helpful in answering my questions and concerns since I was a first time buyer. Fantastic service from him. 10/10 recommend Graciano to my friends. All around a great experience. Thank you.

Yo
Review №80

We found our truck and we got a great deal! Thanks Hector, Alex and all the staff who were so diligent in getting us on the road with our 2021 GMC Sierra!

ma
Review №81

I came with my Dad to Delano Chevrolet to browse for a new vehicle for him. We were greeted right away by Jesus Alderete. Jesus is a very nice and helpful salesman. We appreciate his patience and persistence. We were able to find the right vehicle for my Dad at the right price. We would definitely come back and recommend him to anyone in the market for a newer vehicle.

Ma
Review №82

I called the service department at 8:15am to make an appointment Daniel told me to bring it right in and they got me in did the work I needed and more by lunch time.

Ma
Review №83

Graciano was awesome he made it perfect from start to finish 👏🏻👏🏻My third vehicle with him and each one was so easy and quick thank you 🙏🏻🙌🏻👏🏻 Graciano Valencia

Jo
Review №84

Associate was friendly, polite and knowledgeable. Work was done within the timeframe she had anticipated.Labor is extremely expensive.

Ev
Review №85

Very good place to get a car friendly people with all smiles

Mi
Review №86

Graciano is the go to guy🏆🥇🚘 guaranteed to take care of you.

Mi
Review №87

I Recommend you guys to come here if your looking for your dream car and everyone here is soo generous especially Graciano Valencia thanks you 👏

An
Review №88

Great service very quick and easy.

re
Review №89

Good experience. Took long to find the car I wanted but it had to do with low inventory.

My
Review №90

It was the best experience Ive ever had purchasing a vehicle. Excellent customer service! I was greeted within five seconds of walking onto the lot. Everyone met me with a smile and was willing to assist. Ill purchase my trucks from Delano in the future. It was well worth the drive from Bakersfield!

Tr
Review №91

Drove from WA, to Cali to buy my mother in law a car. My boy Candalerio hooked her all the way up. I’m coming back, and I’m buying from him. This dealership does it all right. Thanks again.

Er
Review №92

I just got my first brand new car! My salesman was awesome. He was polite, willing to help, and allowed me to see where I stood before looking at a few cars. I was able to talk with him and his manager and was able to drive away in a new 2016 Chevy Malibu. Im very happy with my experience and would recommend not only the dealership, but my salesman Gonzalo. Thank you so much! We are very happy!

Ef
Review №93

Very helpful and friendly. I would definitely recommend the fine folks at Delano Chevy Buick GMC. Give them the opportunity to treat you like family. From the moment i stepped foot on the lot the sales people who greeted me made me feel comfortable. The deal they worked ot for me fit exactly what i was looking for. You will not be disappointed with your experience. Thank you Delano Chevy, Buick, GMC for your hard work, dedication and attention to detail.

Th
Review №94

We bought a car for ny daughter all the sales persons were super nice we talked to Enrique nice guy helped .the only problem which is why I didnt give over 3 stars was that their finance person Maritza or something like that. Spoke to quickly we speak fluent English and Spanish she was speaking in Spanish and if she had slowed down a bit maybe we would have understood her.her Spanish was not that well and spoke so fast it was so hard to understand her we asked her to repeat it various times because it was hard to understand her so if she would improve on that, it would be very helpful to everyone.Thank you

Re
Review №95

Had a fantastic experience buying my vehicle from Delano Chevrolet Buick GMC. Jose Torrijos was absolutely great to work with. Jose made my car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Jose Torrijos at Delano Chevrolet Buick GMC if youre in the market for a new or slightly used vehicle. Their slogan is We are not the boss! You are the boss! couldnt be anymore true. The best dealership experience that Ive ever had and will look forward to working with Jose Torrijos in the future for my vehicle purchases. Highly recommend Delano Chevrolet Buick GMC and Jose thank you very much.

De
Review №96

Overall, the experience was good.

Mi
Review №97

Ryan was fantastic as a salesman. He was courteous, intelligent and attentive to what car that we were looking to purchase for our daughter. He was knowledgeable about the car and its options and just a nice young man to do business with. It was more than worth the time to drive from Hanford to receive such service. As many cars that I have purchased over my lifetime this was right up there as one of the best experiences that I ever had. Thanks Ryan and the rest of the Delano Chevrolet Buick Dealership staff.

Ri
Review №98

Friendly and professional staff. I live in Bakersfield but always take the drive to Delano for better prices and service!

Ch
Review №99

Frank was rude and condescending. I will no longer return to your store for vehicle maintenance or to purchase a vehicle.

Le
Review №100

I had the best experience purchasing my vehicle at Delano Chevrolet. They made the process so smooth and easy. I would highly recommend Ray Zamora he was an excellent sales agent! He is bilingual which made it great because he could communicate with my parents. He took his time with us, and we didnt feel rushed or pressured he answered all of our questions and explained everything in great detail. He really made the car buying experience enjoyable. I would highly recommend Ray Zamora and Delano Chevrolet their customer service and professionalism was amazing. Always nice to know that Delano Chevrolet has quality staff like Ray Zamora.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:600 1st Ave, Delano, CA 93215, United States
  • Site:https://delanochevybuickgmc.com/
  • Phone:+1 661-735-4974
Categories
  • GMC dealer
  • Buick dealer
  • Chevrolet dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:10AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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