To start off if I could give more than five stars I definitely would. I recently purchased a truck from Byers Ford and hands-down received the best Service I have ever had buying a vehicle. I had looked at a few trucks at different dealerships and not a single sales person would take me seriously until I went to Byers. It seems like being in your 20s at times when you go to buy things you are definitely not took seriously, as soon as I walked in the door Mark U had me test driving the exact super duty I had been trying to find for months. After the test drive the whole team in sales started right away in helping me get extremely reasonable trade in value on the vehicle I currently had and got me set up and financed where I felt comfortable. I am extremely grateful for the people at Byers that helped me purchase my 2019 F350.

Purchased a used car on 4/26/21. Im terrible with names but the 3 gentlemen that were there late to make it happen for my wife and I were absolutely awesome! They were very helpful and got us a great deal along with a low interest rate. We already had a foot out the door when they threw an offer at us as we were walking out. If this dealer has a car you like, I highly recommend them, they are ready to sale and entertain an offer.

Real easy to get my tires rotated and an oil change. Took care of me right as I entered the service department. The service was fast and professional. I will definitely be back for other services. The price is 20% less expensive than what I was paying.

I worked with Mark Morgan at Buyers Ford and it was the best car buying experience I could’ve possibly had!! (Especially considering the chaos and high demand for Broncos) Mark helped me get my order in quick and kept me updated as to when my car would arrive. The trade in and purchasing process was super quick and easy for a girl who has never bought a car before. Highly recommend purchasing your next vehicle with them:)

I received outstanding service and assistance with this current issue on my car. The customer service gentleman was so kind and considerate in dealing with me and did what he said he would do. He kept me abreast of the service and part situation, explained when I could get my car back, and he was right on the money. He was wonderful to deal with as well as the technician who fixed my car...Im thrilled to death with this customer service. Thank you, thank you, thank you. Its nice to see you care about your customers.

I was quite pleased with the recent service I received at Byers. Actually, I was informed of two maintenance items/repairs that were needed on the truck that I was told should have been identified and taken care of during the pre-sale inspection. Byers immediately offered to take care of them now with no charge. Your honesty and transparency is very much appreciated. This continues to build my trust & confidence in your dealership. Up to this point, all three of my interactions with Byers (Ford & Toyota) have been positive and w/o high pressure sales tactics. Keep up the good service!

Great service at the dealership. Mark Morgan and Steve in finance were great people to work with. The entire process was really smooth. They got me the lowest rates. First time buying a car in the US and it was an amazing experience. 10/10 definitely recommend.

This was the Best and Easiest Experience I have ever had purchasing a vehicle. I was not pressured at all. Everyone was very professional and polite. I first made a online request via auto trader and was contacted back promptly answering my questions. I was able to come in and literally was not hassled at all and actually received more for my trade in than originally thought! I was in the building maybe 1 hour. I cant thank Jeff and the Byers Team enough for this experience and love the New Raptor and will absolutely come back next time we need a vehicle!

A tow truck driver left me, with my disabled RV, at Byers Ford late one night. I dropped my key into the service slot and, hoping for the best, went to bed in their parking lot. The next day, I got fast, courteous service. Parts were ordered and I stayed another night In “Byers Ford Camp.” Since the RV couldn’t be moved, Jared had to work in the hot, humid parking lot to make repairs. He remained cheerful and pleasant throughout the day. We cheered when the RV started! I paid an extremely reasonable price for an all day job. By this time, the staff and I were on first-name basis and they wished me safe travels.As a widowed senior traveling alone, I’m grateful to have been deposited at Byers Ford.

Had a last minute and end of day service for my F350 and Byers Ford service was available. Setting up my appointment was easy and pain free. When I arrived I requested from Carson if the service team and add balancing and rotating tires in addition to my oil change and filter changes. If anyone owns a diesel you know it not a quick process. Carson and the service team stayed late and did not rush or skip anything to hurry up their day. I really appreciate the time Carson spent after reviewing what was done and advising me on what the technicians recommend for follow-up service. I was not up-sold but advised to add additional items in my next service. I will be taking their advise. Great service team to work with.Thank you

I didn’t have a bad experience by any means. They were helpful. Got me in a car when I needed one. There are things that other dealerships offer though and it’s my own fault that I didn’t shop around but… when buying new some places offer something like 3 free oil changes or something of that nature but this dealership does not. Also, they do not fill up your tank before you leave. They gave me a third of a tank when I left. Again, my own fault for not shopping around for a dealership that fills up the car but just know you’ll be driving away with hardly any gas!!

My husband and I were on the market for an SUV and walked out with one with the help of Jeff Ashbrook and Steve Cousins in finance! This was a great experience for us and we are beyond grateful to have our brand new 2021 Ford Explorer that we drove off the showroom floor! Jeff was personable, and hilarious. I would recommend anyone to this dealership, thanks again Byers Ford team!

Tiffany and her service department team never disappoint. They treat me like family and get the job done! I even had “reward” dollars to spend which helped lower my service cost! Love this team!

Professional service from the time your vehicle enters and exits from completed service. No attempts to up sell services you dont need. Byers will perform what is needed and necessary, and will provide you with reliable information about upcoming services that might be scheduled or considered. Byers will sell you Ford replacement tires competitively priced with the discount places. You can have confidence in Byers.

Actually got through on the phone the first time I called. Got an appointment that worked for me. The only thing that I did not like was that they couldnt give me a loaner or a ride home. That would have been very helpful because it was a 6 for repair

Had an oil change, a couple filters replaced and an alignment. Was told up front the price for all and the amount of time this would take. The time and price were both correct. My Ford points paid almost half of my invoice. What a nice perk!

I found a quality used car at a fair price. The sales associate Mike that helped me was wonderful! I would highly recommend.

I stopped by for a battery check and a tire leak. They responded quickly via email to ensure that I would be able to arrive at the end of the day and still be seen. Service was prompt and they kept me in the loop at every step. The battery checked out fine and they ended up repairing my tire for free.

Best place ever to buy a car. Jeff was awesome!

We are first time customers at Byers FordOur sales specialist Mark Morgan was very courteous and knowledgeable. It was a pleasant experience . Business manager Bill Thorpe was helpful finalizing the transaction.Satisfied customer, Robert Russell

This is my second purchase from Byers Ford and just like the first time, exceptional service! Mark Morgan takes the time to know his customers and their needs. He sold me my first Ford Escape 10 years ago and when I reached out to him to tell him I was looking, he had the perfect vehicle waiting for me. The Byers group overall does good business!

I had a great experience at Byers Ford. My salesman, Keaton Stokes, bent over backwards to make sure the deal went through and always had my best interests in mind. Where things didnt look like they were going to work out or there was going to be a problem, the entire staff at Byers did their best to correct the issue to make this happen. Very pleased with the service I received and will definitely return for future vehicle purchases.

Great place, I had a very pleasant experience shopping for my second Explorer. I will definitively do business with them again and again.

Jeff was amazing! He was funny and reassuring. He listened to what we want and totally made it happen!

Ron was professional and helpful, keeping me up to date on my repairs. The mechanic went above a beyond to get my repair completed before I had extend my rental car.Thank You

Fast and efficient service, my advisor Carson was pleasant and easy to work with. The cashier was friendly, and helped me redeem my FordPass rewards in order to pay for my service.

The staff at Byers Ford is friendly and knowledgeable. I definitely recommend them for service!

They are very friendly. The service was quick too. Thank you for the multi point inspection and the oil change. I got a 2016 Toyota Corolla from them back in June. The car still runs good. Thank you.

I recently purchased a 2021 Ford Bronco Sport from Byers and my experience was fantastic. Especially with the help of Mark Umphrey who made the entire car buying process a breeze, I will definitely be returning here for future car purchases and any other automotive needs I may have!

Byers contacted me after my initial inquiry and the deal was straightforward and without stress. Their sales force is professional and explained what I was getting for my money. I was looking for an F-150 with max tow package and they matched me up with the perfect truck for my needs. I recommend Byers Ford if you are in the market for a vehicle.

Service department is courteous, helpful, and professional. After another Ford dealership failed to honor a service appointment scheduled weeks in advance and needed soon, Byers got me in immediately and completed the service (brake fluid flush and safety inspection) in under an hour. Byers will be getting my business from now on. Thank you Byers Ford!

Good experience with a recent purchase. Dan and team were easy to work with. Highly recommend Byers Ford!

I was working looking for a very specific car and live about 4 hours away. Jeff Ashbrook and others on the team did a great job in their response time and promptness in the car I inquired about. He had the transparency to tell me that the car wasnt worth the 4 hour trip after doing their due diligence.In a day in age where most Sales people in any sales job would have just got you in the door. Jeff was honest and transparent. Great service and integrity! I cant describe how impressed I am with the integrity that takes. Best of luck!

Ron was great and very helpful. He went over all the issues with my vehicle and how they need to be fixed. Great experience.

The service department at Byers worked efficiently to get my truck serviced quickly and completely. While it was just an oil change and tire rotation, they also checked fluids and brakes and reported on any issues they found. Great work!

Keaton sold my husband and I a (new to us) car today, and did a fantastic job! He was polite and never pushy, guided us through the process, and we were confident that we could trust him throughout our visit.By the end of our visit, we had interacted with several others, who were all very friendly! We really enjoyed our experience overall.

Tiffany is exceptional!! I have dealt with her for several years!! I travel alot with my job and she always manages to fit me in for maintenance whenever I need it!! She is a real credit to your organization!!!

The dealership is a pretty long drive, but it’s worth it. Sales staff is very nice and works to meet your needs. They normally close at 7 on Tuesday, but several people stayed till after 8 to get my sale and trade in finalized.

Had great service at the service department at Byers Ford Delaware from the time I got there Tiffany immediately started checking my car in and it was a few moments later Jared Conant was the tech to take care of my car. An excellent job I always get the works but he will change so everything gets checked out. And they made me aware of any parts are mechanics my car might need. They change the air filter and actually fixed my mud flap on my car I had lost a screw. The service was fast and very professional great job!

I was impressed with the service experience with Byers. I went for my first oil change about a week ago. I would recommend them to anyone that needs to have their Ford Service.

Great service. Super fast! In and out in 20 minutes. Staff very courteous!

Great service! Helped me when another Columbus Ford dealership couldn’t. I’ll happily return to Byers Ford for future service.

Wonderful experience with Jeff who was super polite, making sure we had everything we needed, even taking an extra step in getting a cup of coffee. Very happy with the purchase, service and follow-up communication.

Great deal on my 2021 Explorer ST. Took about an hour to get the deal I wanted and out the door! Very quick and great experience. I definitely recommend Byers Ford to everyone! Keaton Stokes was my salesman and was great! Ask for him!!

I cannot express enough what a pleasure it has been working with Keaton Stokes! I bought a Ford Bronco and not having bought a brand new car in quite awhile, I wasn’t sure if I was getting the best deal. Keaton was so helpful, knowledgeable and patient with my mini panic attacks!😀 I just had a sunroof installed with Auto Additions and LOVE it! Keaton was with me all the way coordinating the install with AA. He even brought my car back to me at home! William Thorpe with finance was great too. Explained everything clearly to me that I was signing and answered all my questions! He found me the best interest rate possible. Overall and truly wonderful experience!

Everyone was very nice. I like the salesman because he let me just look around without bothering me. I asked for a couple of things and he got right on it. (Keaton) the only reason I do not give them 5 stars is, I ordered a brand new truck and paid alot of money for it!!! Alot!! And when I picked it up it had over 80 miles on it. And Im not sure I believe there story. There is still evidence that it had mud on it. Not alot of mud but it had mud on it. Other than that it was a great experience!

Very nice and very courteous!stopped off at Sawmill Road Ford prior to coming here to try to get my oil changed and felt like I was not treated very well and they had no openings in service and 2 hour wait in fast lane even though 10 mibutes prior I was told 45 mibutes.so drove out of my way to this location on outskirts of Delaware close to Lewis Center where I had been taken care of before and once again they proved to be wonderful and very quick.Even though Ford dealership on Sawmill was a little closer to me I will continue to go to the Delaware Ford dealership

Took my car in for an air bag recall. I was disappointed when I got in my car to find my tire gauge on my passenger floorboard which was in my glove compartment. I hope they liked my CD collection as well. I dont know why the service person would need my tire gauge. I thought they had their own. At least put it back where you got it from. I cant tell on my inspiration form if they checked the tires or not. My arm rest was also looked through as my coins were all over the place. Also disappointed in paying $139.50 for an air bag light inspection. They told me over the phone it was the passenger seat airbag. However the light was still on. But then they decided to try adjusting the connection to see if it would go off and it did. Why that wasnt done in the first place is beyond me. If that was done first I would not have had the inspection done. Because my receipt says tested pass seat airbag system found no concerns with system reconnected connectors and found light code to leave. So then why was I given a quote of over $600 to replace the pass seat airbag if no concerns found? Makes no sense to me! Other than trying to get more $.

Great experience, the process was easy, no hassles, and very fair. Finance manager was great, but most especially I was fortunate to work with John G. in sales who was beyond helpful, genuine, and a great person.

Jeff was amazing- helped me every step of the way and truly made buying a car an enjoyable experience. Extremely happy with the new car and all the help from the dealership. Would highly recommend anyone to go here. I’ve already recommended family members to go.

Top notch dealer and no pressure. Expect a great buying experience.

One of the easiest and most convenient buying experiences of my life. Showed up to get my truck and was out of there in an hour. Great experience from sales to finance.

We purchased a car for your daughter and Mark Umphrey, along with Byers Ford Deleware made the process so easy!! In and out in a flash! It’s was a great experience!

I recently just purchased a 2020 F-150 from them with the help of Mark Morgan. I have stopped by a number of dealerships in the search for a truck and he was by far the most knowledgeable and helpful without pushing/rushing you. Plus after the paperwork was signed he made it a point to pull me over and thank me as well as show me the app and additional functionality that it had (that I was not aware of). He wanted to make sure that I was completely satisfied with everything. I am thrilled with the purchase and would highly recommend that you come in and speak with Mark about your needs.

Scheduled a test drive, drove all the way out and the car had been gone for a couple days. Wasted time.

It was the best experience I’ve had in a long time at this dealership. They were courteous, price was reasonable, very friendly, Very knowledgeable. I got to speak to the gentleman who took care of my vehicle in person As well as the manager. They answered all my questions.

Tiffany Marks is awesome. She is always ready to help in any way. Any time I need to get my truck in for service she makes it happen. Always willing to work around my schedule. Very friendly and Byers is reasonably priced. If you need your vehicle serviced at Byers make sure you ask for Tiffany. She will take care of you.

They always do a good job for me

Made appt easy on line. They expected me and took the truck in and started work on it right away. Done pretty quickly. We could see them working from the lounge. All the way it is supposed to go. Plus, at checkout, cashier realized I had $80 is Ford pass$ rewards (which I didn’t know I had) and applied that to the bill. Win! I’ll definitely go back bc that is the important stuff but If I had to get picky about something, the customer lounge had good WiFi service (80mbs down) for me to do a meeting but it is very small and underwhelming. TV wasn’t on, coffee was out (but when I said something, they thanked me and promptly went to get more), the room is only 14’x10’ maybe with 4 chairs. They integrated tables for the chairs were all busted. Had naturestone floor so it was a little dirty and cold feel. Acceptable for sure but was just expecting something a little nicer than your average speedy oil change place. Anyway, like I said, it was about getting my truck serviced right and I feel good about that and customer service was very good, so I’ll be back!

Excellent service. Drove in and they were very attentive and I got everything I expected done within a reasonable time. Cant complain about anything.

In terms of the service department, I was taken care of quickly and communicated with well.

The service staff were very friendly and accommodating! Service was swift!

Had my mustang in for some minor repairs. Ron did a fantastic job handling the whole situation and also keeping in touch during the few days my mustang was in the shop. Thank you very much Ron and Byers!

My wife and I came to Byers Ford, told them what we wanted to do, and their entire team made it possible with great customer service along the way. Would highly recommend! We live inside Columbus and it was definitely worth the trip out there!

I cannot say enough good about the service at Byers Ford. I was on my way home to port Clinton ohio from my sisters in Circleville when I had a light and alarm go off to check my charging system, then my air quit. I called my husband, we both agreed it was probably my alternator or belt but knew there really wasnt anywhere to stop that could probably help me but knew there was a ford dealership outside of Delaware. The goal was to keep going and try to make it there and hope they could help me. I got a few miles away and lost power steering, then power. I could see the ford sign and not a minute too soon. I had every bell, whistle and light go off and my computer screen shut down. I pulled in not knowing if they could or would help me but Ron had me back on the road headed north within about 2.5-3 hours. The whole service dept was great!!! It was a tensioner and belt and they didnt have either part but they found them elsewhere, ran to get them and repaired my 2015 explorer with no hesitation whatsoever!! My husband and I agreed that when the time comes to upgrade our truck, Byers Ford will be our 1st stop.

Went right after work. Super friendly check in. They gave me a list of what was recommended based on my mileage. I was in and out in a little over an hour. Great service and customer care! Thank you!

Have been going to Byers for some time and have been very satisfied. But the new and improved team up there are doing it even better. Quality work and a friendly and professional staff! A special thanks to Brad and Dave!

Great service all around! Tiffany and Brad are informative and professional Kudos to you both and to your entire service team.

Service Department is great and you are treated right. I drive over a hour and pass many ford dealership just because of how they do there work. Thanks Jim Goudy

Taking my car up for service I experienced a flat on the way to the dealership. I phoned DriveSure and received a run around for assistance. I called Byers spoke with Tiffany Marks, she called DriveSure, had them call me to get the information and send a tow truck. About 30 minutes later I received a call from Tiffany to make sure I had been contacted and if the tow truck had arrived. I really appreciate her taking the 2 minutes required to make sure I had been contacted by DriveSure.

Service department has always been great to work with.

Ive just bought a 2017 F-150 and I was treated very well. They made the process very easy and everyone was more than friendly. The truck was clean and ready for me to test drive. Even found a broken vent in the dash and they didnt order one and make me come back to replace it, they took one from another truck on the lot and got it fixed before I left! That is quality customer service. Would recommend them to anybody looking for a new or used vehicle.

They did a great job and got my wife and daughter in and out quick!!

Staff was very helpful and pleasant.

Bought a 2015 Toyota 4Runner Limited from here about a week ago. I worked with salesperson Mark M. Entire experience was friendly, fast and straightforward. No tricks and negotiation was fair. They also financed me at a decent rate as well.

I had to have a lot of work done to my car. Everyone at Byers was very nice and they gave me a loaner car to drive. I would recommend Byers because I feel I can trust them.

Very easy scheduling. COVID friendly (important right now), decent prices, quick service, didnt try to sell not needed services. Almost a 5-star service. Will definitely go back.

Love Byers Ford! They have always taken care of me and serviced my vehicle right away! I trust that they take care of my car, and it’s great piece of mind to know my car is in good hands. Everyone is very professional and personable. Highly recommended to anyone looking for a vehicle to purchase, or getting theirs serviced.

Great service, quick friendly and price was very competitive

Tiffany was my service advisor and did a wonderful job. The service appointment was done right on time on time and staff was very professional. I would not hesitate to recommend.

I live in Cincinnati and purchased my F150 at Byers Ford. I was having issues and took it to a local Ford dealership to have them fixed (all under warranty). It was an absolutel nightmare. They were slow, did not communicate, and by the time I got my truck home, the check engine light was already back on. Went through the same process 3 times. A job that was supposed to take 5 days turned into my truck being in the shop for over 25 days.... and it still wasn’t fixed when I got it back.Finally I decided to call Brad and Bob to tell them about my issues. Without hesitation, they sent a driver to deliver a loaner, and picked up my truck. They went above and beyond to make sure all the issues I was having (as well as the new ones that the local dealership created) were fixed, and fixed correctly. Brad informed me that it would be done in 5 days, and sure enough, I had my truck back exactly when he said I would. For any issues in the future, they are the only service team who will be working on my truck.10/10 would recommend their team.

Byers Ford Body Shop, specifically Mr. Hatfield gave me a written estimate for body work on my car after a fender bender. He worked with the insurance carrier of the party that hit me to get my car fixed in a timely manner. He answered emails and returned phone calls immediately. My car looks great (thank you body shop, folks) and it was ready when promised. Its nice to deal with a professional and customer friendly company to get my car repaired after an accident that wasnt my fault. Thank you Byers and Mr. Hatfield.

Great experience. The staff was kind, knowledgeable and efficient. Keaton will work hard to get you in the car you want at the price you need. I recommend Byers Ford - Delaware to those who are looking for a trustworthy dealership for new/used cars or services.

Living out of state, during this pandemic, with my elderly parents, I needed to make a quick purchase of a vehicle my parents could get in and out of and ride more comfortably in, than the vehicle I previously owned. I had researched various appropriate vehicles for my needs and knew I wanted a Ford Escape. I contacted Byers Ford and they were able to get me into a newer, more accessory filled, Titanium than I imagined I could afford. I only had 6 days to get all paperwork and transfers done - and they did it! The service was impeccable and done with professionalism and a smile! I received the title papers and had to leave immediately for my parents home and enjoyed an amazing ride! It was a great choice of vehicle and sales group. Thank you!

Kyleigh and Ali help with the technical difficulties to process the service for my Ford Reward Pass app. They went above and beyond their duties to make it right. Thanks so much for their expertise and customer service👍

Always have a great experience at Byer’s Ford Service shop. If I leave and continue to have an issue they are quick to get me for a resolution. I always work with Tiffany and she always goes above and beyond to earn my business.

Fantastic in and out service yesterday. I had a hold in the rear tire and they fixed it in less than 45 minutes

I purchased a 2012 Kia Sorento on 6/30/18 and was advised that it had a engine recall. They said to just bring it back and they would send it to Byers Kia to have the recall checked. I took it to Byers on 7/31/18 to have the tires that we were promised put on and then they sent it to Byers Kia on 8/1/18 to have recall completed. I picked the Kia up on 8/2/18 and was told engine all good at this time. On 8/11/18 my Kia burst into flames and is no more. I called and went to Byers Kia and Byers Ford and the most I got was sorry for your loss. I was advised at Byers Kia when I went to go get paperwork after the fire that they would recommend me getting my engine looked at a later date. I told him my car burnt up 8 days later would you like to look at it now. He said oh sorry. I sent the video of the Kia fire to Byers Ford. While looking at my car fax I did notice while they had possession of my vehicle on the car fax in 1 day their is almost a 700 mile increase from Byers Ford to Byers Kia. I spent almost 3 hours down at the corporate office trying to get answers. I told them I could of lost my mom in the fire because she was the one driving it at the time. We were supposed to take it on vacation with us and could of lost my children or husband. Corporate told me they knew nothing about the fire. Why is it that I have been to Byers Ford and Kia several times over 2 weeks and sent the fire video showed pictures but no one ever let anyone know anything. The owner did offer me help on pay off the car what ever the insurance did not cover as long as we buy another car from them. He said he would call me back in a couple days to see if i wanted to take the deal. That has been almost a week ago and havent heard back from him. Thanks for all your help. That is a joke. Good thing I got good insurance and they paid it off for us. I used to be a very happy customer we just purchased 4 cars from Byers Ford in the month of June 2018 but will never be back.

Ron was great to work with and was able to take care of the recalls on my F150 very timely. I also called for additional work and he was able to work it in. Great job!

Keaton was super helpful and knowledgeable in assisting me to find my perfect fit. Highly recommend!!

I purchased my first vehicle at Byers and went in for my for my first service appointment. Tiffany & the crew were very helpful, and after my appointment I asked if someone could help sync my new phone with the car, it was done in a moment by a very pleasant technician. A definite 5 star experience, thank you!

I had spent quite a bit of money on my rear braking system and emergency brake, and after several attempts taking it back in for not functioning properly decided to try Byers Ford in Delaware. Made appointment and explained to service representative Ron of my situation. Received notified of what they found and cost of repair. Was very satified with cost and service, and will be taking my vehicle back to Byers Ford Delaware in the future.

Mark Umphrey and the Byers Ford family took care of all my needs and then some. Mark is very knowledgeable and will fight for the deal you are looking for. He is patient with his customers and not pushy at all. It was a pleasure doing business with him and Byers Ford.

Took my car for the works. My engine light was on. They had my battery replaced same day! Great service! Thanks again!

Unable to give 0 stars or I would. They will rip you off and tell you work needs done that actually doesnt. I was warned that the service center here was atrocious but gave them benefit of the doubt when taking in my wifes vehicle. There were several occasions where she could not get a straight answer out of people but the last time was the worst. She took the vehicle in for recall work and they told her how she needed new shocks. She explained how this was strange considering her shocks had been replaced not even a year prior. She told the individual she would contact the business that replaced the shocks and would call right back to which the employee said ok. What proceeded was 4 hours of her attempting to get in contact with the individual. It wasnt until I called in and requested to speak with the service center manager and, through voicemail again, explained how we were trying to get the situation taken care of. She was finally contacted and we were able to go get her car to take it to the same place who replaced the shocks. We were contacted back shortly after and told they saw no problem with the shocks and were unsure what byers Ford saw. I went in and they personally showed me the dust collecting on the shocks as proof that no leak was present. Most likely, my wifes car had hit the mileage where shocks may need replaced so they went ahead and said they did for the easy money. If you have to go through this company for service, I would suggest a second opinion if they start racking up the price.

I purchased a 2021 F150 Lariat PowerBoost.The purchase was simple due to the fact that I was purchasing a difficult to find vehicle so negotiation was very minimal. They offered a fair trade allowance without a hassle.There seemed to be vert little effort towards making us feel like valued customers or retain us for future purchases. I realize that there is not a lot of motivation for a dealer to invest in that effort but on a $70k truck you would expect at least a cup or a hat.... A bed liner would also have been nice. When I asked about it I was told they are cheap, go get one.... I also asked about tires, I was told they arent a tire company.They said they cant register my truck for me with the state due to an out-of-state trade. One reason I bought now was to avoid a trip to the BMV to register a vehicle for a month... I have traded out-of-state multiple times in the past with no issue. They still charged a doc fee for the trade but I got the feeling that they just didnt want to mess with the registering the truck, especially since it was late on a Saturday.The salesmans knowledge of the truck was limited, possibly due to them moving through the lot so fast that the salespeople dont have time to acclimate themselves. I had Googled most things before arriving but there are some options that are tricky.The keyless entry number pad code is still missing. I can get it by pulling up a trim piece inside the cab but I shouldnt have to risk breaking a retainer clip to get my code.Would I recommend this dealer? I can honestly say I would not send someone there specifically. Would I go there again? Yes, if they had a vehicle I wanted but I wouldnt make a special trip to Delaware based on anything Byers Ford did.

My service experience was made very easy by the staff at Byers.

Came in for an oil change and they also noticed my front tires were misaligned. They said it would be about an hour or so and they were actually done in under an hour. Very professional. Waiting room very comfortable.

We traveled from Cincinnati to Byers in Delaware to purchase a replacement car for one one I had recently lost. Mark Umphrey was very helpful, and worked with us to get our new/used vehicle at a price we are very happy with. He also followed up with us and made sure we had everything we needed for the new vehicle. Highly recommend Mark and Byers Ford!

Ive had body work done before at Byers and as always they did a wonderful job on my latest car damage. The staff is easy to work with and always friendly.