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Delray Automotive & Marine
13400 S Military Trail, Delray Beach, FL 33484, United States
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Delray Automotive & Marine
Comments
Ba
Review β„–1

Rita and the group of guys their are all terrific. Brian is the best!!! I will never change my shop and my mechanic or this place. They are the best with great deals and services. Thank you allπŸ’œ

Ne
Review β„–2

Very poor customer relations. They refused to work on my work van. They said it was dirty. My van is old with 120k miles. Its a work van . We clean and vacuum the van on a regular basis at least twice a week. It Id not dirty just old. I will bring my business all 5 vehicles somewhere else. I will never recommend them again as I did in the past. They are very rude and disrespectful

La
Review β„–3

They are very distracted. When I brought in my car at nine I was assured that they would have it out by 12. They did not even look at the car until after 1230. They ended up fixing the car without giving me a quote ahead of time. According to Google the repair that I needed should be between 40 and $100 but depending on whether you’re living in a very rural or other location. They charged me $185 and gave me the car back close to 2 o’clock. Are used to go to years ago this was the first time in a long time but it will be the last time

Ga
Review β„–4

Delray Automotive has a Cruise America franchise, and Patty there was amazingly helpful! I hear the cars sold there are high quality at good price. They work hard there. Not fancy, but recommended.

Jo
Review β„–5

If you are looking for an honest company to work on your cars, go to Delray Automotive & Marine. It is not chain, it is privately owned and they are honest in their dealings. They are not out to take advantage of their customers. They genuinely want to help and they do quality work.

Ke
Review β„–6

I’ve been going here for years to get my cars serviced and they’ve always been very honest, reasonably priced, and great. Even under new management they’re still a great place to get your regular mechanic work. I have NEVER had a problem here and will continue to be back. Do yourself a favor and skip the dealer... same services here but at a great discount.

Do
Review β„–7

Had work done here recently service was great. Work was done on time will return again soon. Since this shop is under new Management the atmosphere is entirely different.

RO
Review β„–8

Shop around there are more reliable repair shops without a long story they took advantage of my elderly father causing him to come back multiple times**Our car was in Avalon and dad wanted to keep it they couldnt figure out the cause problem sold him parts that didnt fix the problemBasically trial and error at Dads expense music disabled Vet 90 years old

Ba
Review β„–9

Terrible customer service. Nasty people with zero customer service skills. New owners don’t hold a candle to prior owners. Went for oil change and CarCo inspection and was told (despite the place being empty) they only do inspections on weekdays and they’re too busy to do an oil change. And the woman at the front desk said it with an attitude. Told her I’ve had it done before on a weekend and she claimed she has been there for years and they never do inspections on Saturday, a blatant lie. My advice, stay away and go up the block to Family Automotive in Delray who took care of me instantly and with a smile.

Ma
Review β„–10

Delray Automotive & Marine - Budget Truck Rental - Whatever you do dont rent a truck from this location. Mother-in-Law had a confirmed reservation from Budget for over a month, got here to pick up truck and not only didnt they have the truck but experienced the rudest and most uncaring customer service you could imagine. The woman at the counter basically told her too bad, cant help you. When I called to find out what happened, I received the same bad attitude, rude service and was hung up on when trying to get help and answers. If your move is important to you, Budget is fine but dont deal with this location.

Sa
Review β„–11

Love these guys! honest, dependable, and affordable. They even took me home, which was almost 10 miles away..

St
Review β„–12

Good service. Ut they. Nickel and dime you .Had.brakes done but they use cheap parts . Had problems when traveled up north in cold weather. No problem though in warm weather.

mi
Review β„–13

Hi give them one star but they deserve zero Mechanic came outside yelling at my Helper like if he was trash I will never use their service again. The worst ever in the morning when I spoke to the girl in the front desk she came with an attitude I cant believe this is America. My advice dont waste your time and coming to this place, very negative vibe coming from there. I wish I could I speak for all the senior ladies that go there and get ripped off yeah ripped off big careful people some people say theyre a mechanic but they arent a mechanic you first start a business with honesty and respect for others.

An
Review β„–14

Very up front about everything I asked to have repaired and checked out. The hourly rate is fair and just, based on the quality of workmanship provided. Highly recommended.

Iv
Review β„–15

I have been coming to Delray Automotive and marine for a year now and I have never seen an unhappy customer nor have I ever been dissatisfied with the level of work or professionalism. They know cars and they do a damn good job!!

Ph
Review β„–16

Fair and reasonable prices. Honest mechanics

Jd
Review β„–17

Warning -they are scammers. Do not rent here.I had a reservation scheduled through Budgets website and confirmed in writing. The reserved price, all included, was $88. When I showed up to pick up the truck, they said they could not find my reservation, refused to accept my written confirmation, then said they would charge me $300 for the same exact truck. This is a blatant scam to take advantage of people who are on a tight moving schedule and have no choice but to take their inflated price. Thankfully, that was not my case and I was able to make a reservation for next day at ANOTHER dealer who did a great job.

As
Review β„–18

Best work and fair prices. Very thorough staff.

Bi
Review β„–19

Worst mechanic ever....OVERCHARGES and does not guarantee work. He lied to my wife, fixed something that i had replaces 2 weeks ago....would not give me the parts he said werent working....and his employee tried to talk to my wife, not knowing she was married!!!!! So disrespectful. Unprofessional. Just trying to make a buck... and his employees make a commission on the bill. Its all about how much money can we get out of this stool Pigeon? the have 0 good reviews. NO Morals Or Integrity.

Ma
Review β„–20

Spent two days trying to get them on the phone to confirm a Budget truck rental, only to be told they dont have the truck size I reserved when I finally got through. Sure, the inventory being wrong is on Budget, but not picking up the phone for two days? Thats on Delray Automotive and Marine.

da
Review β„–21

This Auto Shop should be Closed. They lie and cheat customers.The Better Business Bureau will be Called. Let me add they areSo Rude.

Ju
Review β„–22

Always fast, honest, and dependable. Ive been going here for years and would never go anywhere else.

Mi
Review β„–23

Completely dishonest and untrustworthy!! Do not deal with these people or you will get taken! I bought a car that they restored, from them. I had it shipped to me in Texas and it is unsafe to drive and requires over $20k in repairs just to drive it! Please help me make them do the right thing.... Give me my money back and Ill return the car.

An
Review β„–24

Stay away from this place. I used their location to rent a Budget Truck. I had to literally go behind the counter to help the computer illiterate employee fill out the information for the rental. I used the truck for 5 hours and returned the truck the same day, after hours, in their blue budget key drop box. They would not acknolwedge my drop off and charged me for 3 days with excessive fees. Unprofessional and unpleasant experience.

ja
Review β„–25

I have been dealing with Delray Automotive for the past 4 years. With both of my cars they have proven to be honest, reliable and reasonable.

Je
Review β„–26

Worst service ever!!! they were rude and over tighten the lug nuts on the tires. They dont know how to speak to people and they lied to me. I would never use them again and highly recommend that if you consider using them for any aspect of your automotive needs turn the other way and run. I have friends at the Better Business Bureau that will hear my complaints about this business. And on top of that I will tell everyone I know on social media not to go there they are dishonest liars cheats and just plain poor customer service. The older gentleman behind the counter doesnt belong there and is hurting that business severely must be why they dont have any cars in the garage getting work done.

Ju
Review β„–27

Great experience. Very professional and very well priced!

Ja
Review β„–28

I was there to get a car fixed and i suspected what he told me wasnt needed but was very expensive. Then I listened to them speak in Spanish to each other (I kept it a secret I can speak Spanish as well) about how Ill never know the difference and that its no different how they do not every day and thrn one man asked the other (in Spanish) if he made sure he cut my fuel lines so they can shoe me that it is torn and needs a thousand dollar repair. EDIT: My sister just had the EXACT same experience. This time she recorded it and has forwarded it to the attorney generals office. Another thing, they sell used cars. O purchased one 2 years ago with my credit card, and they lied about EVERYTHING. They rolled back the odometer, they lied about the repairs they did, and the clean title they claimed I found out was a forgery when I went to register it and was actually a salvage. Thankfully my credit card intervened and took care of it. I cannot emphasize enough to stay away from this place. Also they post fake positive reviews about themselves (sorry I am not at liberty to publically say why I know this, but if you PM me I will be happy to elaborate)

ob
Review β„–29

Our trip was on June 17th, not July 17thπŸ˜’πŸ˜’πŸ˜’

Jr
Review β„–30

This shop is garbage and deserve to be banned in the United States. If I can rated 0 stars I would. Un-experience Mechanics who cant fix a thing, bad customer service and over fixed prices. Never will do business again..

Sa
Review β„–31

Geico inspection great friendly staff

Ro
Review β„–32

Went here one time because I had to get my car fixed.With out going into detail and explaining a long story, this is a very dishonest shop that does poor work and over charges its customers.I think that is why there are mostly seniors in there to get their car fixed.They are easy to scam and the seniors dont know better.

St
Review β„–33

Worst customer service I have ever seen in my entire life. Felt like I was working with 3rd world country business.

St
Review β„–34

Been going here for years and they are great!

Ji
Review β„–35

They did a good job doing tires & brakes on my truck but was careless opening my door & scratching & denting my driver door

Di
Review β„–36

Very low quality work. They did timing belt replacement, a $1,000 job, it didnt last a month. They put in cheapest generic parts and tensioner broke. Dont walk away, run!!!

Al
Review β„–37

Had my oil changed

Sa
Review β„–38

Rude people. I wont even send my dog there.

Sa
Review β„–39

How do you get them to answer their phone been calling for days And no answer!!!

Ba
Review β„–40

AWFUL!!!!!!!! I reserved a budget truck at this location for 5pm and when I showed up at 4:50 they were closed. I called the corporate office to figure out what was going on with my reservation and they said that the owner of the location cancelled my reservation at 4:47. The representative on the line then hung up on me. SO DISAPPOINTED!

Ba
Review β„–41

Very reliable and knowledgeable

Ir
Review β„–42

Great place

Fa
Review β„–43

Worst customer service ever. They lie and are poor mechanics. Extremely unethical. Dont use their service!

ka
Review β„–44

Beware of this shop.!! Hack jOB !!!

El
Review β„–45

Terrible attendance. Total lack of effort to talk with touristsπŸ‘Ž

Information
5 Photos
45 Comments
3.1 Rating
  • Address:13400 S Military Trail, Delray Beach, FL 33484, United States
  • Site:http://delray-marine.poi.place/
  • Phone:+1 561-496-3738
Categories
  • Auto repair shop
  • Oil change service
  • Recreational vehicle rental agency
  • Truck rental agency
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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