This chain has lessened the amount of locations in the last 30 years. Great history with this business.

I was in there 4/18/2021. Staff kept coming up to me asking if I need help. Is this watching me as a shoplifter? The first staff member asked if I needed help and I said no Im just looking around. Its too bad I cannot shop there anymore. If Im thought of as a shoplifter I cannot justify spending hundreds of dollars. I brought 20 ft of chain today. Retired federal employee. Not the first time Ive been suspectedAmazon instead of supporting local stores since I dont get profiled I

50/50 of personal are following CDC guidelines but too relaxed on enforcing facial coverings. Were not out of the woods people... 😷

Very awesome store and location.

Customer service is outstanding, didnt find what I was looking for but thats ok I enjoyed my visitThank you all!!

Nice hardware store. They have everything from chainsaws to RV stuff. Its my go to.

Very nice with friendly staff. Clean and lots of product for a smallish store.

Great service, Jesus helped me pick the perfect saw! Very satisfied customer!

One of the nicest and clean Ive ever been in. The gentleman who helped me knew exactly where the item I wanted was located. I was in and out in a flash. Wont hesitate to go back.

Very helpful staff

Prices are too high and service is track down salesperson style

Great service. Able to translate a womens funky description of needed part.

Nice people great knowledge of store

Didnt have what I needed, but told me to check another store. They had what I needed, so my sink is working again. Thank you very much!

Excellent, Fernando was knowledgeable, helpful and friendly

Clean organized store. Great help available

Have everything I needed and great services

Always have what we need

I love shopping here!! The staff are always above and beyond helpful. They always are able to answer my questions correctly

Great friendly customer service

Never have had to much difficulty finding what I need here. Staff very pleasant.

Good once I got to the person that knew what I needed done

This place was very professional and helped as soon as you walk in.

I needed a key made and this store is near my home. Well satisfied with the attention given to my problem. The key was a perfect fit.

Every time we go here we are greeted by an employee to see if we need help. They always help us. I find all the things I need to repair or upgrade my projects. I also find the tools I need!

Great customer service. Very knowledgeable

Good customer service

Store very clean, very good staff, very friendly and helpful, very good experience well be back and tell all my friends what a nice place to shop

Staff always ready & available; wide selection of products & material

I love this place! Just like the Tractor Supply Company on Pine St, the folks working here are quick to greet and ascertain my needs.They are knowledgeable and fast to direct where to find specific items.If I want to leisurely cruise the store with a cart to come up with ideas or solutions for my projects, I feel comfortable not being distracted by over helpfulness from the workers though they are not far if I have a question!

Would be nice to get questions answer regarding items to be purchased? Im a women? So forget it

Big fan of most True Values due to outstanding customer service. This store is one of the best. Fantastic folks.

Great store with friendly and very knowledgeable employees

Very helpful and polite staff.

Very nice, very clean, large and well stocked True Value. I found everything I needed easily. Staff was very helpful and courteous

Always have what I need.

Staff is not at all helpful! Have to wait until they finish their personal conversations to ask a question. The last time I was there I wanted a package of various size washers. They dont carry washers of any kind. A hardware store that does not carry washers??? And seriously, the staff are useless!

Was able to find what I needed and staff was helpful.

They have a very good selection, but the prices are high.

👍🏻👍🏻. Very helpful and well stocked. This is my go to place. Thank you for all your help!

Great and friendly service.

Store employees are knowlegable and friendly. Large variety of products needed locally. Convenient, inexpensive storage on site. Clean, organized store.

Got what you need in a small town hardware store.

These people are always helpful, know exactly where to find what you need and how to help. Placed a special order for me and it arrived in 2 days. Good job

Nice hardware store decent prices with sales people on the floor.

Was a good store when Doc and Bill Anderson worked there, now you are lucky to find a person that knows the difference between a nail and a screw.

Helpful and happy employees. Prices were double than I have paid for at another place but the other place never has things stocked or ordered. True Value will always order an item and not charge you shipping like TS does. I know I can go there and trust their service.

Clean store,and friendly employees! Always have what we need.

Super Expensive

It would be a lot better if Bradwould have made good on the chain saw black mountain landscaping bought and finally took back with all the hassle one could go thru. When he told his employee to the customer happy and did not.. That was 4 years ago and I still buy elsewhere unless its Sunday.

Good craY ( in a good way) personal with all if you have a problem they will jump feet first to help you with finding what works for you the best possible way to bad that it is in Luna county NM sorriest county in the country but nice friends here just chilling with friends thanks from me the crazy wheelchair man THOMAS 😎

Great place, friendly help

Awsome

They open at 8am on Saturdays not 730am

Definitely the place to go to for hardware. Staff is helpful and as an out of towner, I wish I had this kind of service at my hometown.

Helpful clerks, just didnt have what we needed.

Exceptional knowledgeable friendly sales people

They have everything people nice clean store not cluttered well go back

Good service. Personal always ready to help. Quick service. In and Out

Very helpful people. Good quality inventory.

Very nice looking store, Awesome customer service, they were very helpful and courteous.

Good. Job

Closed on Sundays. Most people do home projects on weekends. Would be nice if it was open, but Lowes is open so...

Never had a problem while shopping there.Found everything I needed.

Great place to find the things you need for that DIY project and more! Great customer service always quick to help you with what you need.

Lots of employees. Employee showed my guy where soldering irons were and tried hard to upsell him. My guy found what he was looking for, at a better price than Wal-Mart.

Excellent service !!! They greet you with a smile & the service is outstanding. I would recommend true value to all my friends & associates any day.

Good prices and most stuff for home work

A bad employee can make for a bad customer experience and prompt said customer to walk out the door, not to return for a long time. Such was today. I was looking at chainsaws, doing some thinking and reviewing, and happened to overhear part of a conversation from the customer service desk. Specifically, a line, which I shall quote as well as I can, What kind of idiot spends $400 on a chainsaw to cut firewood? I looked up in time to see who was speaking, and caught the speaker do a scornful head-toss as he finished.The CS desk is halfway across the store. I have some significant hearing loss. I still heard him loudly and clearly.There is one long-time employee there, a good employee, who has been respectful and won the store several hundred dollars in sales from me in the past few years. Hes the only reason I give two stars instead of merely one. If you DO happen to find yourself darkening their door, look for the older heavier-set man, clean-shaven, with glasses and a ballcap. Hes good, and I wish I could remember his name. But if hes not there, or busy, shop elsewhere.

👍Store is very clean & organized also the staffs knowledgeable bout what theyre selling...Id recommend it to anyone 5 star all the way

Very helpful employees, good merchandise, nice variety.

Pricy, retail or retail plus prices, and a small store. Most employees are very helpful. Only hardware store in town.

Friendly and helpful staff, and good prices. Most items are easy to find in the store.

No customer service. Two women looking to match up bolts and all help disappears

Theres always someone willing to help with whatever you need and if they arent an expert on your need they will find someone who is.

Nice place but need to keep up with product demand to fill shelves. Seem to be out of what I need when I go.

Very helpful alot of knowledge in their work very professional real happy with everyone involved in my problem thanks again.........

Its ok. The staff is good. The prices are usually a lot higher than others in town though .The worst part they are always out of things and they dont restock it. Most if the time thing are not in the right place and hard to find.

Easy to find most things and plenty of h3lp when you cant

The staff is always helpful. Nice place to find what you need.

Kind of like all true values I have been to, not all that knowledgeable

Totally awesome staff, and they have tons of parts for RV repair!

Easy place to shop for quick in and out. They always seem to have what I need.

Friendly people and always have what we need at a decent price.

Friendly, helpful people.

Helpful staff

Awesome business and very nice people working there

No wicks for my kerosene heater, 😞

Had just what I needed at good prices... Everyone was very friendly...

In a hurry, asked for unique part, floor help didnt know, but in 2 min found experienced floor person who took me right to it.

Great customer service and low prices.

Not good customer service

Great stor pleanty of product

Good service

Theyre out of stock or 3-inch PVC pipe

Great service sharpening chains

People at the store went out of their ways to help me. Unfortunately I was visiting the store in passing but I had wished I had this store in my neighborhood

Jose is a very good person very helpfull

Great, always have what I need

Nice hardware store and I got what I needed to fix a water leak with my hose for the camper.