I have had trouble with my garage doors twice, both times the folks were very friendly and helpful. Came out quickly and fixed my problems. High recommended.
We ordered two 10 x 10 poly doors with 2 chain hoists. We were contacted and told the installer was loaded and on his way out. We were not home and could not leave to be there for the installation. When we got home the doors were up and chains installed. This caused issues while building the remainder of the building since we were not ready for the doors. Once the building was complete, we realized the chains were installed on the wrong sides of both doors. When we called to request they move the chains, (after several attempts at excuses) we were told it would cost another $220 to move them when they should have confirmed that in the first place. They need someone taking complete orders/directions when taking the orders instead of just worrying about us paying cash. They got their money, we got poor customer service.
CALLED WITH A PROBLEM WITH MY GARAGE DOOR & THEY RESPONDED THAT THEY ARENT GOING TO TAKE RESPONSIBILITY. IF YOURE SMART YOU WILL STAY AWAY FROM THIS COMPANY.
Bad first impression! Called them on Monday for garage door installation at home. After calling one number, getting forwarded to a different number twice, I did not know if I was dialing it correctly. Online had 2 different numbers so I called the other number and I think I got the owner. I had some previous engagement Wednesday morning so we set up the installment for Wednesday 1pm. On Tuesday my Wed morning plans changed so I called and texted Overhead Door to inform them I could be at the house at 10am, I was thinking it would not be so hot for the installer earlier in the day-- no response from them Tuesday letting me know if they could make it or not. I also texted and called them Wednesday morning before 8am and 10am when I got to the house. Several attempts to contact them to see what time they could make it with no response. Finally, Wednesday 1pm- nobody shows up. 1:30pm nobody shows up, I called and texted to see if anyone is coming or on the way- the response Installer on the way. 2:36pm I text again, Nobody here, how long does this process take? I need to leave at 5:30. A few minutes later, a guy called me stating he was in Lake Kiowa and when he finished that job, he will do my door. He said he may be at my house by 4:30pm, I said that would probably be too late, I have to leave by 5pm. He claimed he could install the garage door in 30 minutes. I said I do not want him to rush, he may miss something or may not be a good quality install. I do not want a sloppy job. We hung up, I waited until almost 5pm, called and texted both numbers stating how disappointed I was with their lack of communication and not being on time- or even showing up. I changed my schedule to be available and sit around the house for 7 hours waiting.
I had a 16x7 insulated garage door installed at my home. The door and garage door opener was installed in a timely manner, at a fair price, by professionals. I would not hesitate to recommend them or use them again.
POORLY RAN BUSINESS. NO ONE IN OFFICE FOR A WEEK. IF YOU CANT BE OR AT LEAST ONE PERSON BE THERE THEN YOU DONT NEED TO RUN A BUSINESS.
Outstanding service! I was stuck in my garage, unable to go to work. Overhead Door came and fixed my door very quickly. I would use them every time.
I had a horrible disaster happen this past week..... my garage door slammed on the hood of my car oh dear jesus it was scary I immediately called overhead door and told them I needed them asap my car is stuck of course they came out super fast like lightening I can say I am very impressed by them they saved my cars life now if they could fix car hoods that would be a plus. thank yall again.
They ripped my mom off thinking she was an older woman and had no idea what was going on. Not only did they leave her with an extremely large bill, they didnt even fix the initial problem. I called and spoke with the manager and they refused to come back and fix the door. $400 later and nothing taken care of. Biggest piece of advice: Dont use this company. They dont stand behind their work and are a horrible business to deal with.
Great company ! Affordable pricing compared to other garage door companies. Fast service and professional attitude.
Had them in my old shop. Getting ready to put the in bigger shop. Awesome company with great customer service
Run... run... run.Do not trust these people. All they do is tell you what they think you want to hear and leave you stranded.They are AWFUL!!!!!!!!
These guys do great work!
My door wouldnt shut so i called them out and they fixed it no problem!!
When I had a problem with my garage door these folks came out and got us out of the garage and fixed the problem the charge was what they had quoted me no surprisesI will use these guys again
A great, friendly place
The work was bad no more