Purchased a batterie from them for a mower less than a year ago. Battery was reading 2v and they would not warranty the battery due to policy. Claimed it was abused or not used correctly. This battery was used in a zero turn mower and most certainly not misused. I will never purchase from this store again!
Had exactly what I needed and even informed me that battery I was replacing was still under warranty, so there was no charge. They easily couldve just taken my money because I already had my card out, but they didnt. Its good to find a company that is helpful without trying to RIP you off.
I liked the online appointment maker and the discount that came with it. The price was good, the service was friendly and only took half an hour as promised. My phone works like new. Nothing to complain about.
I was going to order a new car battery online to get a 10% discount, but when I called to confirm the local store had the battery in stock, they said they could just give me the discount. Very convenient, the staff was very helpful on the phone and in the store. Great variety of specialty batteries. Its my go-to.
Battery went dead after just over 7 months. My husband took it to them, they tested it and replaced it immediately. Great customer service!
Convenience, friendly, good products, good prices, tech support
Fantastic service! They also fix phones here!
Got my iPhone screen repaired here and gave my battered device a new lease on life. I made an appointment online and the phone was ready within 40 minutes of being dropped off. Fair price, good customer service and a 6 month warranty on the work makes me feel confident. Would do business here again. Would recommend. Support right to repair legislation so small businesses like this can have access to high quality OEM parts and manuals.
Close to home and very nice people running the store. Fast service and good prices. BPB beats any Apple store any time.
I’ve had great luck with battery plus batteries.
Extremely friendly and amazingly quick battery installation. Excellent employees and a wonderful experience !!
Fast friendly service.
I purchased a car battery today and the kind folks at BATTERIES PLUS BULBS in Denton got me fixed up in no time! They even installed my battery for free! A special thank you to Jaylan,(who did the hard work out in the cold) Debra, Waldo and the owner Jerry, who went to another store to get me the exact battery I wanted. What a great group of people, and its also a great store to shop around in!I had shopped around for prices and this was the best price by far. HIGHLY RECOMMEND!!
This store is fantastic! They usually have exactly what I need, and they are super helpful. In addition to selling all kinds of batteries and light bulbs they also help with car key fobs and some smart phone repairs. They are always friendly, too. Now, when a light bulb burns out, or battery goes dead, I dont worry too much, because they will help me take care of it!
Great service from the store location installing the battery into my car after I bought it online. Easy, quick and efficient service.
The people who run this store are so great!!! They are honest and competent, and they go out of their way to help and explain. Awesome.
Good communication. Prompt response and service.
Had a very good inventory and people who know what they were selling!
Quick courteous service with an honest diagnosis, the best visit of any business on this CRAZY Saturday before the blizzard hits. Thanks guys.
I once worked here. Nice colleagues, friendly atmosphere, customers satisfaction is a priority even if/when a sale is not been made.
People were great .. very speedy -- thank you ..
Been there twice now and always fast, efficient, and friendly. And always lowest cost around.
Had the oddball battery I was looking for on the shelf and I could afford it~
This store always has the most obscure bulbs for my eclectic lamps. 😁
Can get most any kind of battery there
Deborah and Immanuel were just great to work with. They were pleasant to talk to and showed good customer service skills. I give them both a 10+.
Went in not knowing what I needed. Two employees were so helpful in diagnosing the issue. When the issue couldn’t be solved they offered to keep it and take a look at it ......I love the fact they were willing to help a customer. I appreciate your time guys!#problemsolvedTheir spirit of helpfulness was such a warming gesture!
Easy web site, informative on the phone. Gentleman came out to the car to get my old battery, issued my refund, and to my battery out to the car. All this and good price.
I called to see about batteries i needed and if they had. I was told yes and price would be 7.00. Drove thru traffic and when i got their he said he didnt have? He did find how to open the unit up and batteries were inside. So gave them 3 stars for helping me but was not happy driving thru traffic at my age.
I really like this place - i often wondered how a shop stays open selling batteries....until i went inside. amazing inventory in a tiny sized store.over the years ive had great customer service on odd batteries and ordering missing chargers....and more recently - cellphone repairs. however, i wont let one bad apple ruin it for me....but the old gal there maybe she owns the place bc thats how she acts - when you ask her a question she is way too fast with not knowing anything and doesnt seem to have the desire to look up and cross-reference a part much less actually order anything. i asked for something and she pointed to the aisle with a If It Aint There We Aint Got It type of response. kind of weird. that was a year or so ago. more recently i went in to source a recharger and i dodged her until she was distracted in the office and i got a helpful guy that looked up my charger and got me a new one. while we were doing that another guy came in without covid protection and the guy helping me asked him to put on his mask....as he put it on....he pointed to the old gal and says wheres hers?....he was right... she wore no mask. she retreated to the open door office and said i dont need one im in the office. then it all started to add up - she is one of THOSE. which explained everything else.
Very pleased with service except for delay in communication. Honored warranty without question and were able to answer all questions. Very courteous team members!
The gentleman who brought out the battery was super nice and courteous! Very accommodating and told me to take care and be safe. Never expected to have such a pleasant battery buying experience!
Great customer service! I booked the appointment online and was greeted with a smiling employee. He was awesome! Very helpful, efficient and knowledgeable!
Bought the wrong battery and they were super helpful in the return process. Even gave me the 10% off for pickup as well, even though I was swapping it out in store. Good store and great service.
Good customer service, the best place for batteries, bulbs and cell phone batterys
Very helpful in obtaining all kinds batteries including phone and computer batteries...even great deals on car batteries without installation charges
Excellent and fast service for new key fob and watch battery replacements.
They had the batteries I needed, and are super friendly. Ive decided to make them my first stop instead of my last resort.
Called an hour before close and asked if they had my truck battery in stock. They replied yes. I said I could be there in 20 minutes before they close and asked if they install batteries. The reply was yes. I said I’m on my way. Arrived 20 minutes before close and they had the battery ready for me st the counter. I asked how long it will take to install and the he looked bewildered. I was then told they close in 15 minutes and the computer says it will take up to 30 minutes to install so we can’t install it today. If they had told me on the phone to be there no latter than 30 minutes before close then okay I would of waited. I drove 30 minutes to get there and they did not care at all! It was easily avoided if they had either told me or maybe just maybe gave me excellent customer service and installed it! Counter guy didn’t care at all! Pep Boys took care of me just down the street!
Great service! Very helpful and knowledgeable staff. Products needed are always in stock.
Needed a battery for my Galaxy Note 4 Edge and they had it in stock for a reasonable price. The service from was great. If you happen to need any type of battery thats not commonly sold I recommend checking here.
Strongly recommend. Locally owned and really helpful staff
Store was clean. The woman who helped me got me exactly what I asked for. I was in and out quickly.
I needed the battery in my iPhone replaced and they did it quickly!!
Great store to find hard to find batteries. In and out, done.
Battery needed was in stock, employee who installed was polite and professional and service was fast.
Busy but still quick
This is the second time Ive had my phone fixed here. Always fast, friendly and do a geat job.
I got my daughters iphone 8 screen fixed the guy was nice and had the phone fixed less than an hour. They were the cheapest in town.
I always know I can count on them to help me with a phone problem! They are super smart and very kind! Very much appreciate them!
Who would think Batteries Plus could replace the broken screen on my IPhone at a reasonable price in an hour? I highly recommend their services. It will be my go-to place in the future.
Thank you so much,They fixed my phone for free.
Bought battery on line, they had it waiting when I got there. It was the correct battery and they knew that it was already paid for. Worked just like it should. I recommend them.
Tracking down the replacement battery I was needing was easy. Making the online purchase for will call pick up was simple & easy too. Staff at store were friendly and knowledgeable on products I inquired about. I look forward to doing more business with Batteries + Bulbs!
Batteries Plus in Denton is a real gem. The owners are super friendly, easy to work with and the staff is very helpful. Purchased everything from commercial UPS batteries to tiny light bulbs and even had a non-replaceable phone battery replaced. Most recently I took my Ford key fob to have the batteries replaced. It only took a few minutes and they did it for me. That level of extra service makes going there with a need or a problem, and easy and pleasant experience. They have golf cart batteries, car batteries Im a motorcycle batteries, alarm system batteries, all kinds of newfangled LED lights, Chargers 4 phones and for laptops. Pretty much anything Ive ever Needed. Great prices on everyday AA and AAA and c and d and 9 volt batteries.
New android phone battery replacement. Love, love, love this store! They know batteries and bulbs!
My phone was smashed and I needed it replaced. I called BPB and got an estimate on the cost of replacing the screen. They were very friendly. I made an appointment and went up there about 30 minutes later. They told me they would try, but they couldnt guarantee that it would work when they were done because it was severely damaged. I left and came back about 45 minutes later. They said they put a new screen on it and tried to boot it back up but were unsuccessful. I was not charged for the service. They simply took the new parts back off the phone and handed me my broken device. I was very happy to not have to pay any service fee.
I cant believe how easy this was. I made my iPhone screen repair appointment online to get the $10 coupon, and then walked out for $79 plus tax. I was pleasantly surprised to hear theres a six month warranty on the new screen! Super easy, friendly staff!
They saved me a trip out to town to an Apple Store to get the battery replaced. They did the work within a half hour as promised. Phone works fine and battery shows to be 100% capacity. Cant complain about the price, either. Saved me a trip and even gave me a $10 discount for signing up for my appointment online.
Great service, very personable and helpful!
Went there yesterday to get a new battery for my Apple Watch and they won’t even touched it or to see if I needed a new battery that’s no good for business
They replaced the battery in my galaxy s7. At first, they insisted I give them the pin to open my phone. When I refused they said they couldnt guaranty their work. Then they said there was no way to test the phone without my pin. I had them replace the battery anyway but the new battery performs exactly like the 2 year old battery and drains 10% per hour. I suspect they didnt replace the battery or installed a used battery. $90 wasted.
Ordered the batteries online to be picked up at the store. Received a call to confirm the order and availability. Then when I stopped at the store, the batteries were ready, the rep quickly reviewed my order and helped to put into my truck. Much appreciate the efficiency of the transaction.
I wasnt sure what specific battery to purchase but bought online and picked up in store anyway. The gentlemen were extremely friendly and helpful with a great attitude. I will definitely be purchasing from here again!
These guys are the best, friendly and quick services. Plus, they ended up being able to fix up my phone with having to replace any parts! Life savers. Thanks again!
Very friendly staff that sincerely caters to your needs. Michael in particular was incredibly helpful & went the extra mile for me! Thank you, keep up the excellent work you guys.
I was pleased with the ease of ordering via the Internet and the 10% savings however when I picked up the battery from the store nearest me it was a-year-old? Was told by the sales clerk oh itll be fine the warranty starts today.After putting it in my motorcycle last night I also discovered I needed to charge it?Should I really need to charge a brand new battery ?
The 10% discount and the ability to schedule an appointment to have my new car battery installed was great. My only downer was the technician inserted a device into the cigarette lighter to prevent the electric clock and radio from going blank BUT the device did not work.
The staff was very courteous and helpful with my battery issue. They checked the voltage on the old battery to make sure it needed replacing. The battery type I brought had a special connection mounted on the top. They removed the connection from the old battery and soldered the new connections and replaced the mount to the new battery. They went above and beyond what was expected. Thanks!!
I purchased a battery for my Range Rover online (20% discount!). I was happy with the online purchase but even happier when I got to the store. It wasnt listed online but when I got to the store they had the AMG version of my battery which is what I really wanted. Most are double the price but this one wasnt much more and they even honored the 20% online discount in the store. These guys will go out of their way to help and you might be surprised at their prices. I wont get a battery anywhere else.
Ordered on-line. Picked up at store. Went extremely smooth. Great customer service when I arrive. Friendly and very knowledgeable Owners.Thank youBatteries Plus
Great people, great service, honest and reasonable.
Last battery I bought online and even brand new it didnt crank all that fast. Which really sucks when its cold! Lasted a couple years but always started slow. I went with the extreme battery and that thing turns it over super fast. Cool store and good experience. I was searching to have another shipped and came across this.
I was looking for an specific battery for my security system,and I couldnt find it anywhere else except here. 👐👍😊
The staff was extremely helpful and knowledgeable. I would recommend this store 10/10
Great Service
Great customer service, and my phone was ready when they promised!
Prices are good but service is out of this world. They are the best! I always get what I need with all the assistance to make the right choices for my battery needs. (from wheelchair to watches)
Needed a 6 volt battery for an antique car and Batteries+ showed up. Interestingly that is the same source used SEVERAL years ago -- must hav gotten about 6 years out of that Duracell. So, place order on the Internet (got a discount for doing such and picking up at their store), and pick up. All done in a matter of hours -- including installation and returning the core!
Great customer service, and my phone was ready when they promised!
They did a awesome job replacing my battery in my samsung8.😎
Had my phone with a completely shattered screen fixed in an hour for only $65.00 😊 would recommend 100% !!
Took advantage of the 10 % off buy on line and pick up at store shopping. Was a great experience. Just walked in and said I had an online order to pick up. Took care of me and left. Boom done.
I purchased on line and picked up at the store. They had the batteries waiting when I arrived (only about 4 minutes away. Pleasant folks to do business with....prices are right and service good.
Great place very helpful staff and knowledgeable. I would highly recommend good prices too.
Great service
Buying 2 batteries would of been nice for someone to offer help carry them out to my truck for me. I guess they were just too busy...oh wait I was the only customer there! Go figure.
Every lamp, battery or bulb is there. Friendly help. Nice people.
Fast service, good quality, helpful sales reps
Battery and willing to help, good adviceBattery go to place an order batteries
Very helpful and knowledgeable and always cheerful
Got what I needed but a little pricey.
Ordered 6 8-volt batteries in the morning and picked them up at noon !! Staff was helpful in moving 390 lbs of old batteries out of truck and move the new batteries (390 lbs) into truck !! Great People !!
The place to go for batteries. Great customer service.
They were able to fix batteries that powers an old great power tool.
Great fast service!
Everything was great. They fixed my phone screen fast and were very professional.
The guys in the store were super helpful and they fix my phone expertly. If it breaks again, I will go back there.
My son had his phone fixed here in August. When his screen went out he was told the screen was disconnected from the motherboard and they would not fix it. The phone was taken to sprint where they found some of the screws utilized were to long. As his mother, I took the phone to them, where I met with Chris. I explained the situation and he took the phone to the back to look at it. Upon his return, he stated that he partially took the phone apart and found that one wrong screw was used. Please keep in mind that he did not take the entire phone apart to see how many total incorrect screws were used. He went on to state that it was noted in the computer that there was a problem with the motherboard and they would not fix it. After, me stating that he admitted to at least 1 incorrect screw was utilized, but they were not going to fix his phone, he said that is not what he said. I then picked up my phone that was on the counter to inform Chris that I had recoreded our conversation. He then agreed to take the phone with my number and he would call me. After a hour and a half, Chris called me to inform me that the manager gave him authorization to fix the phone, but there is no more warranty.How do you null and void a warranty because you had to fix a phone that was incorrectly assembled by your employee? Where does the responsibility come in accepting responsibility for the work you provide? There was not an apology given and when my son picked up his phone, he was told he couldnt come back there. 1st of all he wont be back. He is a high school student looking for a cheaper way to fix his phone. Well, the amount saved was definitely not worth the experience. I pray that his phone was correctly fixed this time and nothing happens, within the time frame that the manger says is null and void because if it does happen, we will show her how she DOES NOT have the ability to do so
Go to place for both batteries and bulbs. Always helpful finding what you need.