Got my harley battery 🔋there . The best for the best

Service was exceptional from both people I dealt with. professional and courteous. love this place.

The staff was friendly and true their word of no appointment needed finishing battery replacement of my I6S but they didnt reset the screen before disconnecting - now my touch screen doesnt work without a lot of effort. When i asked about the touch screen no longer working the team asked if I had dropped the phone and then told me we might have to repair the screen. I am getting a replacement phone in the future but wish they were a little more careful on settings before disconnecting the old battery. Uncool to blame the customer for it suddenly not working

Horrible service. Twice we have ordered items from this store and both times they couldn’t handle it. The first time they just sold the product to someone else. The second time we called to check and it hadn’t arrived. During the follow up call we were told there was never an order placed. Zero out of one hundred!

The service was great! I went in for a battery change in my car and the person who did it was friendly and quick about it. I always go here for batteries.

The cost of a new battery was a little more than I expected. It was worth it. The gentleman in the store installed it and I was good to go.

Service was spot on. I loved the online appointment app. You had the batteries for a Google Pixel cell in stock and did the work in 2 hours, and the price was very reasonable.

This store has the best employees Philip was not only extremely helpful but very knowledgeable I would give them a hundred Stars if I could so please if you need batteries or bulbs go there theyre awesome!!

Quick battery replacement for my samsung phone. Agent very knowledgeable and helpful. Appreciated the discount as well.

Ive used this store on two separate occasions. Both experiences were great! I appreciate the convenience of placing my order online and then getting a text alert when its ready to pick up. I am in and out of your store in minutes and appreciate the organization and helpfulness of your staff.

Made an appointment to replace my phone charger port. Turned out all I needed was a cleaning, which they did at no charge! They have a great selection of batteries and bulbs for appliances, tools, and vehicles.

Nice store, a friendly employee was helpful and courteous. I went in to see about a car fob and they did not have mine in stock. I was told it would have to be ordered, that was not a problem. I decided to not order the fob when I was told they charge even more than the car dealership to program the fob. Even the OEM fob was even more than what the dealer was charging. But as I said, it is a nice place with all kinds of batteries and light bulbs and such-- just a bit put off by the pricing.

I went to Batteries Plus for a specific type of light bulb, seeing as how they also have light bulbs, but they didnt have what I was looking for. The person on duty, suggested Lamps Plus, and was very helpful. They have every type of battery that you can imagine, at reasonable prices. I will definitely go back there for batteries in the future.

Awesome experience here especially at the Colorado Boulevard location. The employee was very helpful and help me find a near extinct bulb for my lamps! Need a bulb this is the place to go to!

Terrible customer service. Poorly educated staff. Colorado Blvd. location. Thomas the manager needs to realize he doesnt own the company and how to stand behind their warranty.

They ordered what I wanted and communication was good

Horrible experience. Today was a colossal waste of time at this place. I showed up at 8am to buy a new battery for my motorcycle, went back home hooked it up and nothing. It was as dead as the one I had before. I called the guy and he asked me to take it back-- gave me an other one. Came back home same f-king thing, it didnt work. So I went back again-- but this time I just asked for my money back. These guys argued with me about my motorcycle while refunding my money. I asked for my old battery but they wouldnt give it back. So long story short, they wasted my entire morning, kept my old battery and made me spend more money on an other battery because of the core charge. I went to Napa were they gave me a good battery and what do you know? First start and there it is My bike is working. Completely waste of time and money.

This little store is awesome! We need batteries for everything nowadays and they carry all the hard to find sizes and shapes.

Great place. Great prices. Great service

Needed a new battery for a used motorcycle I just bought the day before. They had the exact match for an OEM battery, plus other higher quality batteries and newer lithium batteries, which are lighter in weight. Great Service, order online, pickup in store. Also great prices. If you need a battery, this is the place to go.

I just got off the phone with Ben, after calling 4 Gamestops, 2 UBreakIFixs, and 2 Level Sevens. He helped me with BOTH of my consoles, was FULL of helpful, insightful information, and was considerate, personable, and sincere, not that phony customer service sincere you typically get. He LISTENED to my problem, which is rare enough with people nowadays, and he answered questions I hadnt even thought to ask yet. Speaking with him solved my problems with the consoles I had,and he was very patient with my ramblings, and when I had to stop to fuss at my dog. He worked quite hard for me, and I very much hope he gets promoted to manager soon. THANKS BEN!!!

Everyone was very helpful and got my new car battery installed.

Found a battery at this store which I couldn’t locate anywhere else in town. Quickly in and out ... and friendly, helpful staff (which is the main reason for this review). Nice job, Kaleb. 😃

They didnt have the equipment I needed for my phone in stock. They ordered it from their warehouse for it to be shipped to me. Its been almost a month and I still havent received it.

Good customer service . will be back for more bulbs & battery.

They were great! So helpful with my key fobs and their batteries! Thanks Kalib!

Clerk on duty immediately appeared and found what I needed instantly. He gave me easy but complete instructions on how to use the item. Have been to Batteries Plus many times, but this recent experience was the best so far.

Amazing customer service by Brian 🤘🏻

Good service, honest pricing.

Great service and prices

In order to warranty a battery they expect you to either leave a vehicle undriveable for a week straight, or to pay for a new battery. After I decided against this, they would not jump start my vehicle, instead only connecting another standalone battery(not a jump box, not another vehicle running) in parralel with thin jump cables. Because of the use of thin jump cables, and a standalone battery, the principle of voltage drop means the dead vehicle can not start off this setup. I eventually had to call a tow company to jump my vehicle so that I wouldnt be stranded at this store.Poor customer service, and no tools to actually help customers. If this is company policy, or specific to this store does not matter. Either way its the customer who loses out.

Go there for great service. Had a problem phone the showed me how to take care of it and didnt charge me👍

Always very helpful!

Easy ordering and Great customer service at the store!

Very friendly and helpful

They had what I needed and ordered what they didnt have

HORRIBLE Customer Service for getting a battery replaced in a tablet!This Used to be a very good store, with knowledgable staff. It was sold some months back and now the owner can not keep employees from leaving there. I think that says something. I have Never seen a store more disorganized about record keeping. I recently ordered a battery for my tablet and the employee called and said to drop by to have the new battery installed. When I get there, Connor asked if I had a repair appointment and I told him that his employee just told me to drop by. Connor said he had no idea how to install a battery in a Samsung Tablet, but that he would give it a shot. I walked out without getting any kind of documentation or repair order number, which I thought was unusual. I expected the store to call me within 5 days. Well...No word by day 10, so I called the store and they said they sent the tablet out to some local guy to see what he could do. Oh Really??!....Hey, thanks for calling and giving me a heads up! Arent they supposed to ship it in to the corporate repair center, anyway? Would it hurt to call me and let me know the status in case I wanted to take it to another repair place? To make a very long story short, I have filed a complaint with the Corporate Office to see if they can fix this lame, dysfunctional store.

It was fast and not to expensive. I needed my phone screen repaired ASAP and batteries plus sure did deliver. The front desk person was very friendly and did an excellent job explaining the process and he answered all of my questions with no hesitation. Thank you for your service.

Ordered a bulb for my sign and was told it would be a week or two for it to come in and they would call me. I went back after waiting two weeks and they never called. The order I had already paid for was given to somebody else. They refunded my money and I went to Ace hardware and found my exact bulb for $12 less, and didnt have to deal with incompetence. Be careful when dealing with this place, I will never return.

Best experience ever!! These guys and gals rock!!! They had an unusual battery that I needed, it was a 3020 3volt lithium battery for my geomining key fob... Thanks alot for the help and having unusual batteries in stock!!!! I will be back again....

Real helpful people, always have what I need. will def go back

Always fast and accurate service to our company! We never go anywhere else!

I have an older Android phone that had a cracked screen. This phone was passed down to me from my Company.Bryan the tech repair was determined to make sure I was satisfied. Thomas the manager, Michael, and Josh all helped to make my experience at Batteries Plus very pleasing.My phone screen is better than new!Thanks so much!5 stars here!

I went in near closing time and Josh took the time to help me figure out the issue I was having with two batteries. It was even raining and he went out to the vehicle twice. Thank you for the good customer service.

Best Battery selection for the price. I purchased a Northsar Group 31 battery and got a good deal online with in store pickup.

Very professional service and staff. They replaced my IPhone battery in a half hour, checked my phone and were a pleasure to work with. Thanks for a job well done. Best wishes.

Great Service. However there was a limited selection of 1865o batteries for my gimbal. The set they had were extra long however they did return them.

Helpful staff

DO NOT USE THIS STORE TO GET A PHONE FIXED. This store takes online appointments and then is too cheap to staff the store to have someone fix your phone at the time requested. You get your phone fixed by the poor salesperson who has to serve everyone who comes into the store first. They cant even get things done by the time they set, and then with Covid, I ended up standing around in the store for 40 minutes while the tech kept stringing me along saying, Just a few more minutes. Then, if you have the audacity to complain, they tell its your fault for being impatient, -- didnt you see how many other customers they had to serve? Manager does not even have the courtesy to return emails of complaint. Get your phone fixed somewhere else where you are customer number ONE. Here you the last customer to get served.

Professional, prompt and courteous!!

Great service and staff. Very helpful and knowlegeble

The location had both type of hard to find batteries: CR1632 and 1/3N.

The men, Thomas, Mason, and Kaleb, who work here are always so knowledgeable and helpful!

Been waiting for them to get a adapter so they can program my fob to start my car it will only lock and unlock car not happy

I received excellent service. Prompt and curtious.

I needed a replacement battery for my iPhone 4s. I scheduled online and brought it into the store this morning. They could of been friendlier and explained everything and told me it will be done in an hour. Got back home and twenty minutes i got a call saying to come pick it up. Phone seems to be working great. Great staff working at the South Colorado Store. Thank you

Super helpful clerk who offers hands on service changing the battery for me in my fob and carrying battery for lady in line who was standing there holding it ....customer service Aplus

Ive had a horrendous experience getting my iPhone screen fixed. I brought my cracked phone to this store a month ago; everything with the phone still worked, just the phone screen was cracked. The first day, I waited an hour and came back to the store, to find that my phone would no longer turn on. The person that had fixed my phone did not check it was working properly before leaving work for the day, so I was told to come back the next day to have my phone fixed again. The next day I brought my phone back, and waited two more hours. Upon returning, I was told that part of the top front of the phone was broken, so they removed some parts in my phone, leaving my phone without a working front facing camera or speaker. They told me I would have to wait almost a week for the replacement parts to come in; mind you, the front facing camera and speaker worked when I brought my phone to them, so those were broken during the process of them fixing my screen. I waited a week for these parts to come in, meanwhile not receiving any communication from the store on the status of these parts, and finally called them myself for the status. They said they had the parts so I brought my phone in again; after waiting some more time, I came back to the store to find the parts they had were faulty, and I would now have to wait 3-4 months for new parts to come from the manufacturer.I trusted this business to fix my phone cosmetically, and in doing so they broke my phone internally. Taking my phone screen in to be fixed and as a result not having a working phone for a full month already is unacceptable. Ive had to spend plenty of time and gas driving to and from store, and time spent waiting for fixes, all to still not have a working phone. Incredibly disappointed.

Good selection. Great service!

A nice place for batteries and bulbs. Had to wait a while. Staff were very helpful. Reasonable prices.

Polite, quick service. Very knowledgeable staff and very respectful of the Covid 19 precautions

They have always had what was needed even unusual types.Excellent stock. Excellent, pleasant service.

Maxwell was fantastic. Superb customer service. Installed the car battery quickly & efficiently

I rode my bike like 8 miles in the snow for a battery and they had it! The dudes explained a bit about batteries as I warmed up. Good spot fer batteries

Put battery into thermometer. I do have to return because there was some residue inside thermometer The employee was willing to clean residue out and if battery doesn’t work they will refund my money.

Ive never had a bad experience here, but the most recent experience was over the top. We came in for a screen repair and Leo had quickly diagnosed that the screen was separating due to a swelling battery that also needed to be replaced. Within an hour, both replacements were made for a very reasonable cost. On what we suspect is an unrelated issue, the charge port also failed so we returned the next day. We hadnt even returned home from errands before we got the call that the charge port had been replaced. Both Leo and Maxwell were great to work with, quick, showed expertise, and it didnt cost an arm and a leg.

They didnt have the bulb I needed and then they werent even interested in trying to find it or order it for me. All they said was oh just Google it and order it from online. the original guy gave the bulb to had to take a call and pass me on to another guy who didnt even know what he was doing. Not a good experience for my first time there.

Very good customer service. Helpful staff and the store has a lot of variety on hand.

Lost a sale of about $200 because they dont like listening to their customers

Came in to get watch battery changed. They were super fast and friendly.

The employees are always very helpful and theyve got what you need... if you need a battery or lightbulb. The prices are good, whats not to love?

My 17 year old sons car battery failed while my wife and I were out of town. I called the store to confirm that I could purchase a battery online for my sons car and he could come to the store to have it installed. The person I spoke with confirmed that this wouldnt be a problem. Likewise, free battery installation was splashed all over their website. When my son arrived, the person at the counter mumbled that they wouldnt install the battery after all, and gave no reason why.My son asked what he should do, and was told to take the battery to a nearby auto parts store to see if theyd install it. He ended-up getting bounced from one place to another because he didnt purchase the battery from their respective stores. He finally tried a service station and paid $25 out of pocket for them to install his battery. We were on a flight, and couldnt be reached, so props to him for his resourcefulness.So, on top of all of the trouble we had to pay $25 for the free installation. Had I known this was going to be the case, I never would have purchased the battery from them. Ill never go back, and will be sure to tell others about my experience.

Easy transaction. Employees were helpful and friendly.

Had what I needed and at a fair price. No gimmicks.

Although this place is hard to get in and out of, parking lot is almost non-existent. The staff is very knowledgeable and helpful. most any light bulb or battery that you could possibly think of they have. you could go on the internet and get something less expensive, but I would prefer to go here to get what I need and know that if its not right I can take it back. And again, this staff is very helpful and knowledgeable. Batteries plus and bulbs also stands by their product.

Smart.

Poor customer service.I went in Nov/early Dec asking for a phone lock replacement piece.They said they will call me as soon as they have it in store.I called them 3 times in Dec, 2 times in Jan and went in the store in Feb asking if they have any update for me. Every time they kept giving one reason or another.I still am waiting to hear back from them.

I placed an order online to be picked up at the store. Website said that the items were available at the store closest to me but almost immediately the store called me to say that they did not have the items in their store but could get them by the following week or I could cancel the order. I really appreciated the call so I chose to keep the order. I was notified by phone that the order had arrived and asked them to keep it for a few more days because I was out of town. As soon as I returned I retrieved my order from the store and was on my way. Batteries plus was so helpful and went out of their way to make sure I received my order in a timely manner. Their prices on my items were among the lowest and it was great not to have to pay for shipping. A++++++++++

Amazing, quick, efficient, and affordable service. Technician treated us so well. Watch batteries replaced for three watches for under $25. I am so pleased with the great customer service as well. Will surely return for all my battery needs!

This whole process was painless..

The battery I needed was in stock and the gentleman who helped me was very knowledgeable and helpful. Ill definitely go back there for any battery or bulb needs I may have in the future.

While the store completed the installation of a new battery in my iPad on schedule, it was unacceptable that the battery was not fully charged when I picked up the iPad. That demonstrates that the battery was not properly tested, and it showed a lack of proper customer service.The clerk explained there are 30 devices back there when I asked why it wasnt charged. A store that sells all kinds of chargers should never use such an excuse. Nor did he offer to charge it while I waited for the installation of a new battery in my iPhone.Lastly, in this day and age, no service person should refer to a customer whos also a stranger as dear, which he did repeatedly. A simple hello, with no term of endearment, is appropriate.

I ordered a replacement cordless phone battery online and picked it up at the store. Worked great, had the right one, and I was in and out in like 3 minutes. Perfect.

Ordered a battery online for my car with a note for that location saying limited stock. Because it was a coupon discount to buy it online, I went ahead with it. I was supposed to get an email when it was ready to pick up (seriously? Theyre just sitting there on a rack!?!) Waited about an hour and a half and then thought I should call to see if it was actually in stock. Called, waited on hold for 35 minutes... No joke! I stayed on hold while I drove there. I was expecting a cue around the building! As I got to the store, my phone disconnected. I walked in and sure enough, no waiting. There were 2 people working, but no one could pick up the phone? Three stars for at least having someone in the store to help, dont wait for your confirmation email and dont expect them to answer the phone.

My first Batteries Plus experience was great. I ordered a garden tractor battery online and picked up the battery at my local store. Order was correct. Service was prompt. I was out in a few minutes with my battery.

Best place to get hard t find batteries and bulbs.

This store had the products that I ordered IN STOCK. I have had a few bad experiences with being able to order online and the store saying the order is ready...but not getting the order when I show up. Thanks for the COMPLETED order.

I made a online battery purchase on a Friday morning. It said that there was availability at the store and my order had been received. It said that I would receive a e-mail when it was ready to be picked up. By Sunday afternoon I still had not received such a e-mail so I decided to just go down there anyway. No explanation was given, but it appears that they just hadnt gotten around to acknowledging my order yet Customer service skills could also use a little brushing up on.

Thomas was very friendly and helpful on the phone and got my order put together promptly.

Anytime I have trouble finding a unique or uncommon battery, I have been successful here. Not only that, the people who work at this particular location are well trained in customer service, even holding the door open for customers when theyre still busy. I had purchased online so my product was in my hands within a minute. Not only that, the guy helping me showed me how to ensure the remote control battery would work. I was skeptical and theres a trick to it! When I got home, it worked perfectly. Saved me good money on replacing a Bose remote.

What a nice place to go to. Helped replacing the battery when the fellow knew that If I turned of my engine I could start it again. So it was quickly done by a great employee.

The techs were really knowledgeable, helpful, and friendly. They worked together well and were very professional handling the customers. Ill definitely be going there again! They paid attention to detail and also were conscientious to offer the Company discounts and promotions...

Very efficient and they know all about cell phone batteries. They set an appointment and got me out of there in less than 30 minutes.

Very friendly and willing to work with you. They made a small mistake and went above and beyond to rectify the situation. Not only will I continue to do business with them, I am going to refer others to them.

The sales people were very friendly, knowledgeable and also helped out a lot.

I utilized the order on-line, pick-up in store discount. The process was VERY easy. When I arrived my order was ready and the staff were very friendly and helpful. I will definitely shop here again!

DO NOT TAKE YOUR PHONE TO GET SERVICED HERE!!!Brought my phone in to get the charging port replaced. (Sunday July 7th)I use my phone for my job so if I don’t have my phone I don’t make money.Told me two hours. Came back in two hours and they needed another 45 minutes. Came back they needed 30 more minutes. Came back and it still wasn’t fixed so he nueeded to keep it over night so someone else could look at it. He told me he would give me 50% off. Came back the next day at 11 and it hadn’t been looked at yet. Came back at 4 and it was “fixed”. Got a discount but not 50% like I was told. The loud speaker didn’t work and was still touchy with charging. Went back and told them about the issues and was told that they were too busy with other phones. Next day it would not charge at all. Brought it in and was told it was charging when it wasn’t. I told them I would take it to another store because obviously they didn’t know what was going on. Drove 30 minutes to the Colorado and take store and dropped it off. Called around 4 and the person on the phone said it was repaired and ready for pick up. Drove from Golden to south Denver in rush hour traffic to be told they can’t figure out what is wrong and will get me a new phone if they can’t figure out what is going on by tomorrow. They are supposed to email me when they know the outcome by noon. NOTHING. I find a phone to call around 4 and am told they forgot. They are going to cut me a check and will call me Monday. (This is Thursday July 11) So I go and finance a brand new phone because I’ve lost a week of work at this point and I go out of town Tuesday morning. Go out of town expecting to have a check when I get back. Nope! Call and can’t talk to a manager because he is busy. He calls back and says he will be in contact with me the next day. Nope! I call the day after and still no answer where my money is. When I ask for a refund for the money I paid for the repair I’m told they are already in too much trouble for having to buy me a new phone (200 bucks) when I have lost a week of work and had to buy a new phone(around 1300 bucks I’ve lost) here we are July 28 and still nothing.

They were knowledgeable and helpful. The guy who helped me was super nice. Quickly replaced my phone screen protector

I was treated with respect. The man working the floor helped me think through what was necessary for me to purchase once I explained what I was replacing from previous history purchases 5 years prior.

Very professional and efficiently run business.