Fine store. employees are nice. some clothes have pretty cheep material for the price and prices on their online shop are better than the physical shop for whatever reason.

On Friday (June 11th) I was that a paid of shoes I wanted (Vans- Bandana Classic Slop Ons in True Blue) as on sale with Pac Sun and available at Pac Sun Store at The Cherry Creek Shopping Center in Denver Colorado. Not only were they available but they were on sale. I called the store to make sure they had the size 10.5 in stock and if I could come pick them up. I called and a young girl answered. I asked if they have the Vans- Bandana Classic Slop Ons in True Blue size 10.5 in Mens in stock The young lady placed me on a brief hold and came back. When she picked up the phone again she let me know they did have them in stock and she would place them up front on hold for me. When I arrived I was helped by the manager, Christian (longish curly hair) with my order. He didnt show me the shoes, and I admit I didnt ask to see them either. He just rang me up. At that time I saw the price wasnt reflect the sale price online. He checked online and then honored the sale price. I was thankful and left. I was not given a receipt. This morning I finally opened the box and saw that they were completely the wrong set of shoes. Wrong color. Wrong style. Just wrong. I went back to the Pac Sun location at The Cherry Creek Shopping Center in Denver Colorado this morning to try to correct this error. I thought I got lucky as Christian (the manager who first helped me) was there! I thought this should be an easy return. I greeting him and he even remembered me from the less than 48 hours before. I explained to him that the girl had set aside the wrong set of shoes and I needed to exchange them or get a refund. We were not able to process an exchange as they no longer had the ones I wanted in my size. I asked for a refund and he said he couldnt do this with out a receipt. This is so frustrating! His employee set the incorrect shoes aside. He never showed them to me before completing the purchase. He didnt give me a receipt. He even remembered me. Still wouldnt process the exchange. I left with a gift card i will never use as I will never be back to PacSun. This was an extremely disappointing experience as I have been shopping at PacSun for about 20 years.

Not open on time

They have the wrong hours on here. Just tried to run in before work only to find they werent open for another 45 min. Frustrating!

All the pockets of all the jeans are all full of spaghetti, but they dont let you eat it because its too dusty even if you say you like dusty food they say no thats too dusty our gm will be mad so you have to pretend youre taking your phone out of the pocket and hold a fist full of spaghetti up to your ear and say hello and cram it in your mouth before they can stop you and they hold you on the floor and stick their fingers in your mouth and try to get it out like if your dog had chocolate and then you have to swallow it without chewing much because you dont want to bite their fingers.

Absolutely the worst customer service Ive ever had. I received a gift card for Christmas, and long story short i tried using it 3 or 4 times online and they kept charging the card and sending me nothing, and charging the card for the full $100. The most recent time i called, their customer service said theirs nothing they can do about it. I have yet to hear anything since, and have yet to receive a thing. So, basically they sold me a $100 gift card and stole the money back and 3 months have past since i first got the card. This is theft!!! Yet theirs nothing I can do, except waste even more of my time talking to them. This has done nothing for me in the past when Ive spent hours on the phone with them. I have never been so appalled by the customer service of such a company. Never again!

Great store, the staff is very helpful and knowledgeable about their products

Eh, decent looking clothing, material and quality is ok

Great store great service

Had the limited edition shoes I was looking for, in my size!

Always crowded but very clean and nice store

Expensive...but i knew that walking into it lmaoo

Good service, crowded store

Someone who works there told me how they rip people off on season sales and promotions.

Pacsun is going down hill ugly clothes now

This is a very nice store

Was never here