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Sally Beauty
5175 Broadway, Depew, NY 14043, United States
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Sally Beauty

Comments
Ke
Review №1

My daughter went in to get hair dye and the girl helping her was nice but most of been new my daughter asked if she could use a number and she said let me ask my manager. The manager said no. I went in and the women in there was rude she had a ring in her nose. I was talking to her about what happened she said we cant do a credit card number. I said what are you talking about. I said I wanted to use my friends number. She said receipt I handed it to her she grabbed it out of my hand. And she said well have to do an exchange and buy it again. She likes to sign here. I told her dont have to get an attitude with me she said all I said was signature. I told her I will be calling your manager she said ok. I will not be going back here. And I will tell my friends and family not go to Lancaster NY ever again. The worker was miserable very unprofessional.

Ma
Review №2

Everytime i go there the employees are always so nice and helpful and they always suggest the right things to do exactly what i want with my hair or how to fix my hair.

M
Review №3

Very nice & helpful staff helped me narrow down the many choices, found the right product for me. Better quality products than drugstores. (Better prices & advice than salons).

Sa
Review №4

Awesome little shop,! They carry everything Ive ever looked for. Cant beat the prices vs. Drug stores. The employees Ive encountered have always been super helpful. I recommend signing up for their beauty club online for discounts on everything and e-mailed offers.

Ja
Review №5

Terrible customer service! Force me to wear a mask with a medical condition.

Je
Review №6

Always professional and helpful

Ni
Review №7

Went to this location after I went to the union road location and they didnt have what I needed up and wouldnt check for me, got to this location and they also didnt have the color I needed so the younger lady with all red hair checked the shipment that just came in and found the color I needed. She was awesome and her customer service skills were amazing sad I didnt get her name.Came in on 7/24/17

Ro
Review №8

Store was very clean. Kaitlyn was sweet and very helpful. Thank you!!

He
Review №9

If I really need something from Sally, I’ll be shopping elsewhere because this location is super underwhelming. Staff is badgering and unfriendly. Kept harassing me because I was taking my time to read labels. Why is that so weird? If you’ve got sensitivities or allergies, seems like a pretty average behavior to me. Felt like I was being watched in an untrusting way. Left and took my money elsewhere.

de
Review №10

Friendly knowledgeable best customer service these girls are great best sallys

Al
Review №11

LOVE THIS LOCATION, THE STAFF ARE AMAZINGLY HELPFUL AND AWESOME

St
Review №12

This location is terrible, the girls that work there are very rude and are always outside smoking. You get an attitude if you happen to ask a question as well !

Co
Review №13

Carry no mens products.

D
Review №14

Pane off!

Information
1 Photos
14 Comments
3.5 Rating
  • Address:5175 Broadway, Depew, NY 14043, United States
  • Site:https://sallybeauty.com/store-details/?showMap=true&horizontalView=true&lat=42.900547&long=-78.683394_utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 716-651-9922
Categories
  • Barber supply store
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:11AM–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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