Amazing customer service and a beautiful quality ring! Everyone in the store was so helpful when it came to picking out a ring for my girlfriend. I’ll definitely be back when I’m ready to purchase weddings bands! Thank you, Pam!

I have bought Beautiful Jewelry from Genos and received alot of compliments on my bracelets.

DO NOT SHOP AT JEWELRY BY GENO!!! PLEASE READ THIS STORY!!!!A few days before Christmas my boyfriend brought in a plain bar necklace to get in engraved. Bought it was Kohls, 14k white gold, originally $975, but got it on sale and with coupons for about $255. An amazing deal. He takes it to jewelry by geno to get it engraved. My boyfriend was told it would be done by christmas and would be done on a machine. When his brother picked it up (boyfriend was sick) his brother claimed it took them 20 minutes to find the necklace and came wrapped so we could not look at it. Flash forward to january 1st, I opened the box and saw the necklace with my boyfriends name engraved on the front and i love you on the back. The only problem, it looked like a 6 year olds hand writing. Definitely not done by a machine. We call and they say we can bring it in. When we bring it in, my boyfriend was told they would fix it. No problem. A month goes by and he finally gets a call to say its ready. When he goes to pick it up, he was then told Pam (who i think is in charge of sales?) was not there and they would call him in an hour. When he got the call he was told that the necklace could not be fixed so they could give us a replacement or a refund. My boyfriend asked for a refund. Which he was told was no problem. A few days go by and he gets a very rude voicemail saying he needs to come in so they can take this off their calendar. He is a very very busy person so he could not go right away. Well when he finally went in for the refund, he was told he could not get one. They first tried to claim he did not even pay for the engraving, but once they went in the system they found that he in fact DID! Geno then took him in the back and told him he could get one but only in a form of a gift card to jewelry by geno. My boyfriend did not want a gift card to this shop because he no longer trusts genos work. Geno proceeded to get in his face and say nasty things to him and told him to leave his store. Proceeded to call the cops and my boyfriend left with them without a struggle. The police told us to take him to court, so that is what we will be doing. All of this over $255 that Geno refused to give him, after my boyfriend was told by another employee, that he could get one.

I went there yesterday to get myself a Christmas present from my husband. The salesman (Russ,I think) was so nice. He guided me to what I was looking for and left me alone to look around. I LOVE that he was not pushy and annoying like Ive experienced in other jewelry stores. It was a very pleasant experience. I bought a pair of garnet earrings. They are beautiful. I cant wait to wear them Christmas morning. I will DEFINITELY shop there again and recommend jewelry by Geno to my friends and family.

Friendly people. Very good service

Local service, from a company who actually remembers your name and cares about your happiness. I highly recommend for jewelry repair, sales and even battery replacement on that watch sitting in your drawer. (you know the one LOL)

Great experience staff professional and knowledgeable highly recommend

This is best place ever to buy. From the day it was build I have been going there for year

Had my wedding ring and mother’s ring done here awesome work and very reasonable come here for all my jewelry needs...

He’s a misogynist, please don’t support this man!!

Tony helped me get a fair deal on some silver bars.

A wealth of knowledge and patience..No pushy sales! So many beautiful items and options. Thanks Geno!

Had nothing but great service and experiences here! My new local go to jewelry shop for sure

The store has some nice jewelry. They also repaired my watch nicely

Great service and good people

This man is an artist! He can design, create and repair ANYTHING! Recommended him to all family and friends and we all go regularly.

Very helpful and skilled!

Man does this place beat those chains. Staff was awesome and friendly. Got the perfect ring from there for the perfect lady.

Amazing place! Great service and Chris is great at what he does I get so many compliments on my ring he designed for me !

Very helpful, friendly and exceptional merchandise, would recommend to anyone

Helpful. Friendly. Been going to Genos for many years. Only place i go !

Poor business practice, expired gift certificate by 2 weeks and could only be used on something full price costing 200% of the certificate value. No Thanks...

I had some special jewelry cleaned and new clasps put on some chains. Simple fast and professional

I always go here for all my repairs, reasonable and always friendly.

Great people and service. Love this place!

Creating beauty n a one of a kind!!!!!

Stood at the counter endlessly while the owner chatted with another Patron, even showing pictures from his wallet and phone. Felt like I was not important enough to be waited on. Finally gave up and walked out.

Always friendly and professional

By far the best jewelry shop around. Would not and will not go anywhere else.

Very nice Jewelry store

Great custom jewelry.

Great service

Amazing place

Great service

Geno is the best