Ive driven by the store a hundred times without ever stopping in because I knew nothing about them. Recently I stopped on a whim, upon a recommendation from a friend. Though the store is quite small as one reviewer stated, when I entered I felt immediately at ease, was pleasantly surprised, and knew I was in the right place. They carry supplement products that Ive been using for years and others I know are high quality/high integrity, which reinforced trust and that grounded feeling I got when I went in. Marlene and staff took the time to discuss my needs and current symptoms, and conferred with each other to give me the best product that would help. They even called a company to gather more info so as to answer a question I had. Will you get that elsewhere? If youre lucky. Having been in the business for 42 years they clearly know what theyre doing, genuinely want to help, and treat you like theyve known you forever, to boot. You cant top experience and knowledge when its combined with genuine care and great customer service. I totally agree with Bobs review. Highly recommend.

Every time I go here, I know I can ask any question and get a straight forward and educated answer. You will not get that going anywhere else for your supplements! Their customer service and prices cannot be beat. I HIGHLY recommend Marlene & Phils!

I recently moved to the area and stopped in to check it out. Lots of sale items and the owners were super helpful and very sweet. They seemed very knowledgeable about many questions I had and directed me to other resources if they did not know. Will definitely go back

Marlene and Phils Vitamin and Herb has the best health supplements, vitamins, and everything. I love this store and everyone is so friendly! Great experience - thank you!

This is one of the best places to get supplements and to get everything you need to boost your health and wellness. The owners are some of the most knowledgeable people I have met and they are so sweet!

My whole family and all my friends love this store! They are so knowledgeable about every issue my family has had! Any issue we have had they have been able to direct us to vitamins and herbs to help us! They know so much about diet and health! They are always so helpful! They have created such a warm, friendly, welcoming place! We couldnt be happier with our experiences there!

Great store run by great people! They are always so helpful and have all the supplements I need.

What a cute vitamin shop! I stopped in here on my way home from work to pick up some daily vitamins my doctor recommended I start taking. The staff was very helpful, knowledgeable, and even able to recommend a few others products to help improve my blood-work the next time around. I would highly recommend checking this place out for your vitamin and mineral needs. SUPPORT LOCAL BUSINESS.

Love this place - they have a great selection of great quality products and the people that work here are extremely knowledgeable...they are always my first stop

I dont believe I have met nicer or more educated people in Nutrition!

Marlene and Phils is the best vitamin and herb store in western New York! My family and I have been going for decades! They are so knowledgeable! Several times my doctors have given me information that would have negatively affect my health (because they didnt know every medication I was on). The retired pharmacist who is one of the owners caught it and was very helpful! I am so glad I listened to them! I love their cozy little family store and will always go back!

Very pleased. Very knowledgeable staff. Knew what they were talking about. Helped me with all my questions. I would recommend them to everyone. I found my new vitamin place!

Amazing health food store! The owners are a wealth of knowledge!

Very knowledgeable about supplements & great customer service.

I stopped in to Marlene and Phils vitamin shoppe when I was pregnant. The doctor told me to pick up iron supplements so I figured this would have been a good place to go. The woman working here was very pushy. I told her what the doctor told me to get and she immediately said that I shouldnt take the plain iron supplements, and recommend a different product in an attempt to avoid possible side effects from the iron. I believe the product she recommended did contain iron but I advised her that I was not comfortable deviating from doctors orders while expecting and she still just kept pushing and pushing.. I just walked out of that place and went straight to rite aid where no one gave me any trouble. I know she meant well but It was a frustrating experience and I would never so there again. Also, it was super small and cramped in the store.

Very informative, friendly & will go the extra mile to help any way they can!! AWSOME

Great service! Very knowledgeable about their products.

Love this place. Tim is extremely helpful and knowledgeable.

Heard great things about this store so I stopped in. Now, I can be hard to deal with sometimes ( just ask my wife, lol) and I tend to have high expectations. What I experienced at Marlene & Phils just blew my mind. Where did these people come from?? This is THE most knowledgeable vitamin store staff I have ever dealt with by FAR. The young man that helped me was kind, patient, and courteous. He listened carefully to all of my questions and gave me thoughtful, educated answers even though I took up a lot of his time. I DID NOT get the impression that he was pushing product on me (which has happened at EVERY other vitamin shop I have visited in the area). But what really impressed me was the breadth and depth of his knowledge. I am the skeptical type so I double-checked some of the info that he gave me when I got home, which he encouraged me to do. All of the information I was given was correct--and we tackled some difficult subjects due to my chronic illnesses. I received more great information in the hour that I was in that store than in all the years I have seen doctors and practioners of every flavor and modality you can think of. AND it didnt cost me a dime compared to the thousands of $$$ Ive spent looking for help (in all the wrong places, apparently). In any event, I cant say enough good about this store and the staff. Since my first visit I have been back and met the owners and they are great too. Very courteous, knowledgeable, and helpful as well. One of the owners is also a pharmacist and helped me to choose products based on my meds so as not to create interferences. Marlene ordered a product for me that wasnt on her shelves and didnt bat an eye at putting in the extra effort and even discounted the product when it came in! Theyre just great people that actually want to help you and know what theyre talking about--a rarity these days! Glad I finally stopped in after all these years; I just wish I had done it sooner!Bob

Super caring and knowledgeable!

Local store with friendly service.