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Verizon Authorized Retailer - Wireless Zone
52 Pershing Dr, Derby, CT 06418, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Fu
Review №1

Greg was so awesome and such a wonderful help. I purchased my new phone from him and he got me such a cool deal. I highly recommend him to anyone looking for great customer service and honest work!

Mi
Review №2

Excellent service! Jason knocked it out of the park! Nothing is ever issue free, but our issues were handled swiftly, with kindness and care. I highly recommend this location.

An
Review №3

Jayson was very precessional and helpful, made the new phone transition very painless and smooth, very good experience

Ma
Review №4

Jayson was awesome! He got my whole family new phones with a good deal! He was very professional! And the store is so nice and clean!

CR
Review №5

Stacy was very knowledgeable about the plan and phone I was interested in and made switching from another provider very easy! Bonus, the cell service is so much better!

Fr
Review №6

Greg was the best! He stayed until late to help us after switched from another carrier highly recommend

To
Review №7

Stacey and Jayson were both very helpful in assisting me in getting a new phone. Even was able to receive all my information o thought I had lost.

Jo
Review №8

The new manager Jayson was terrific, solved all my issues, got me a great deal on new Samsung and had acceptional service. Love this location

Ed
Review №9

The new manager Jayson is amazing, everyone is very friendly and helpful. Much better than the location down the street unfortunately

Ga
Review №10

The new manager Jayson is amazing, he was very informative and helpful, he was able to get me into a new phone for a great deal and explained it all very clearly. Great experience, highly recommended

Am
Review №11

Trade in was easy and efficient thanks to Jason. Also, phone came in really quick

ar
Review №12

Jayson and Stacy are extremely helpful, they went above and beyond to help me with things that were unrelated to Verizon but they were very patient and helpful, I prefer this location compared to others

Gr
Review №13

Jon was a very great help. i lost my phone so I thought I lost all my info but Jon was able to get everything on the new phone great service and great store THANK YOU.

Ya
Review №14

I had such a great experience today at Verizon. William and Jon helped me out and they couldn’t be more professional and helpful. All my questions were answered and they were so patient. I’ll definitely be coming to this Verizon any time I need help. Even my mom enjoyed her experience here

Me
Review №15

Very pleasant experience. I had Joshua help me buy a new phone and he was helpful every step of the way. Joshua was also professional and very well-mannered. Highly recommend!!

Ro
Review №16

Today we had a great experience at the Derby Verizon. Jon and the crew were very friendly and informative. They gave us multiple options that made upgrading our phones pressure free. We will be coming back.

Sa
Review №17

Jon is the best and very knowledgeable. Verizon of Derby is the best they took care of me help me with my issue definitely will be coming back for future business

Gw
Review №18

Made getting a new phone easy!

Bo
Review №19

Great customer service I would recommend him to all my friends Greg

Da
Review №20

Greg Did a awesome job getting my phone working. Great job Greg

Ho
Review №21

Today I was helped in my selection of my new cell phone by Jon and by Josh, two of the most pleasant, helpful and knowledgeable gentlemen you could ever hope to meet. If you need a cell phone or accessories, that is the only place you need to go.

Se
Review №22

The employees joshua B and Gregory G where amazing went above and beyond to help us get the fastest service we needed

Fo
Review №23

John did a very good job with me he always helps me out !

Ma
Review №24

Jon did a wonderful job explaining my choices and the products. Job well done.

ol
Review №25

Jayson was great love this store

To
Review №26

Great job. John was great. Thank you again

je
Review №27

Jon has been a very good help and straightened out all issues I endured. I would highly recommend him for all my future needs...😊

Sc
Review №28

Jon was awesome. He helped me tremendously was very kind,, patient and knowledgeable

Je
Review №29

Went in today for an issue with my phone, Marcus helped me out tremendously. He went above and beyond to try to resolve the issue with my phone.But apple being apple I ended up needing a new one. Marcus was very knowledgeable and he guided me to the right phone. It was a great decision going to this store, definitely will be making this my go to store.

Ja
Review №30

I went to Verizon to upgrade my phone and they did an excellent job, very patient and didnt misinform with anything. All the guys are great but I had the pleasure to have Greg help me out!

Le
Review №31

Amazing experience, best Derby Verizon location

Am
Review №32

William was very helpful and patient. I would definitely return to this location!

Zo
Review №33

The manager Jonathan, is awesome! He really went above and beyond for my issue on my phone and my sons ipad...I have never had a service provided be so responsive before. Will highly recommend Verizon Wireless to anyone that is looking for professional and great service!

Ja
Review №34

Jon is very helpful, saves people a good amount of money!!

Be
Review №35

Will was great. Answered all my questions and got me the iPhone 12 pro max for an awesome price. Thank you

Lu
Review №36

Im just calling to let you know that we bought our cell are cell phones here or at cell phone for over forty years and John gregg very nice

Bi
Review №37

Hi there the boys here at the Verizon at Derby were more than helpful all of them here John i greg and Im not sure what the other fellow name is my wife is So Satisfied that they helped her with all her needs they walked her to the door be were greatly greatly appreciated the job that they did has no price for thank you very much

Ca
Review №38

Recently went to this store for an issue I had with my bill. The manager there, Marcus, helped me out tremendously. After hours of being on the phone with customer service and going to another store trying to get help, I got absolutely nowhere until I came here. Got my issue resolved. I left happy, and will only be coming back to this location for now on. Definitely will be recommending this locations to people.

Jo
Review №39

Thank you for your help after hours

Lo
Review №40

William is an awesome person and he took very good care of us! I highly recommend going to this store.

Ky
Review №41

The customer service at the store is absolutely amazing they are knowledgeable and very well versed. I came in because I was having a lot of problems with my Sprint phone I was losing service and I was unable to access my photos. John Greg and Andrew are Incredibly Amazing People.

Ca
Review №42

William was very great! I recommend coming here for any of your needs!

Sh
Review №43

Very pleased very friendly and informative. Came in with issue with my old phone. Helped take care of that issue and gave me information and suggestions on new phone. Noah also contributed to discussion. Will definitely get new phone from them.

Co
Review №44

Justin was great, I thought I lost all my info.This is a business phone, and I was a mess.Your store was awesome.I got everything back.Thank you

Ab
Review №45

Awesome customer service by the manager Jon he helped me in set up all my family’s phones and even gave me a great discount on a new iPad, best Verizon store around will recommend to all my friends in derby .

Mi
Review №46

Had an amazing experience at this location. My sales rep William was extremely helpful and knowledgeable.

Do
Review №47

Stacey is the best

Jo
Review №48

William was very helpful and got things done fast.

Cr
Review №49

I visit the Verizon store at 49 Perish Drive on 7-18-20 . Marcus Velez the Store Manager is a fantastic attribute to your company. He was extremely patient and he help me thoroughly with what I needed, also answer any questions I had politely. Looking forward to going back to that specific location again.

Gi
Review №50

Hello...Jonathan and Andrew are doing a great job at your Ansonia store....Please recognize there work....

ja
Review №51

Awesome customer service they really get you the best deals🥳 thanks to the help jonathan will be back in the future

24
Review №52

Greg is a nice person and really helpful

ja
Review №53

Noah was very helpful and knowledgeable! He was reassuring and patient as I learned how to work my new phone! His professionalism and expertise should commended!

ya
Review №54

William was very helpful and got me everything I needed

Do
Review №55

I went in with some basic questions and Brandon was awesome. He hooked up my phone and combine two phones together. Saved me so much work thanks for your time. He’s a real asset to the store

hy
Review №56

Great job Jon

ra
Review №57

I switched carriers and Marcus has been very helpful he answred and took his time with my families quesitions . I will continue to shop at this location thank you for a smooth transition

Ba
Review №58

Marcus was very helpful in the derby location thank you for taking your time with me and helping me pick out a new phone

Ch
Review №59

Marcus Velez He is great great gu...very helpful and extremely knowlegable. He is a great asset to Verizon.

Da
Review №60

Very good guy . Jon

Ju
Review №61

Jon service was phenomenal best Verizon ever

An
Review №62

I went and switched over from sprint and Marcus went far above and beyond expectations to help me out. Very helpful and friendly customer service.

Jo
Review №63

Jorden was fantastic and very help like no other Verizon storeThank you

Ca
Review №64

Andrew was the gentleman that helped me he was very knowlwdgable and friendly. He helped with all my problems on my new phone and very very patient

Ph
Review №65

Great service here with the help from Jordan and the rest of the staff.

Ba
Review №66

Noah and manager were present both friendly politeNoah very helpful

Ca
Review №67

Marcus was awesome Marvelous staff!Thanks

As
Review №68

Noah was extremely helpful and patient with me. I couldnt be more pleased!

De
Review №69

Jon galarza was the best!!!!

Br
Review №70

Marcus was Great very helpful highly recommend

Ca
Review №71

I love this store and the staff!! They are great great great!! Patient, kind, humorous, knowledgeable, just a wonderful place!! Will always go to this store. IT person, Paul, was awesome! Julia, I think? Fantastic! Thank you Paul for all you time and help!!!

Ri
Review №72

The most polite and knowledgeable service. Pleasure to have come into the right store to have what I needed done

K
Review №73

My experience at this Verizon store was superb! I was assisted in a timely manner and had all my questions and concerned answer by a gentleman named Matthew. He took great care of my cellular needs and I was in and out in no time! Id definetly recommend this store to other Verizon members.

Br
Review №74

Service was wonderful and Noah was very personable

Sh
Review №75

Absolutely great employees, Mike H. & Kevin B.... Very Knowledgeable! Quite Savy with technology.. Supportive, when leaving “ ALWAYS “ Learning something new!!! Thks, great employees!

C
Review №76

I’m always coming here for help, and they help me with plans or new devices. They’re very kind, I love coming here to talk to the employees

Ma
Review №77

Always makes time for my questions even when they are simple like how do I take out the battery?

Wi
Review №78

Verizon wireless is the best ! They are always there for my needs and questions regarding all devices i own ! JUANAND HIS TEAM ARE THE BEST !!

St
Review №79

Very nice and helpful.

Da
Review №80

Wonderful service. Friendly and knowledgeable

Vi
Review №81

It was good 😊

An
Review №82

We got all the help we needed device is

jo
Review №83

This place is great, always helpful and friendly

Co
Review №84

Fantastic great people friendly great service

Ma
Review №85

Helpful and professional

da
Review №86

Juan was a great help!

As
Review №87

Top notch associates

Da
Review №88

Great service.

Be
Review №89

Very knowledgeable.

Wi
Review №90

Excellent service

Ma
Review №91

Good job very satisfied you can come to this place I surely recommend it

Lu
Review №92

Now, Jon

ed
Review №93

Juan Bonilla has been an excellent seller since I have been at Verizon, he attends me and he does it in a very good way, I give him 100

Information
6 Photos
93 Comments
4.9 Rating
  • Address:52 Pershing Dr, Derby, CT 06418, United States
  • Site:https://wirelesszone.com/?y_source=1_MTYwNzcwNTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 203-735-7707
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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