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Sunset Beach Auto
1111 SE 30th St, Des Moines, IA 50317, United States
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Sunset Beach Auto
Comments
Do
Review №1

Very rude. Not helpful at all. Jerk hung up in the middle of asking him a question. DO NOT USE THESE PEOPLE!

Ti
Review №2

Very friendly and helpful group of guys. The cats are great. They all come to say hi.Would recommend this place to anyone. And Ill be a return customer.

Su
Review №3

Decent price. Part was not fully functional. Guy working there is kinda grouchy

Ov
Review №4

Went to buy a fender for my truck they had it ready for me paid for over the phone with a guarantee that it would be to my expectations so soon as I walked in confirm payment and quality of item out the door less than a minute with just what I was wanting

Lu
Review №5

Attitude for what. Def don’t recommend to people

Om
Review №6

Good place to find parts, they have allmost all kind of stuff. You may love cats here!

Br
Review №7

Good salvage yard

Mi
Review №8

Called to get a part listed on their website was told it wasnt worth their time to pull it

AL
Review №9

I have been here on several occasions, the son has for the most part treated me decent but everyone else...TERRIBLE!!!!!!! I stopped in one day in an excellent mood but by the time I left, that was completely erased! They continued to act like I needed a personal inspection, I called ahead for the part so when I got there, they proceeded to act like I was an idiot. The father was INCREDIBLY NASTY! I tried to find a place to park and after parking in front of the building and getting out of the car (this was after going inside and experiencing crappy service) he proceeded to tell me, (as nasty as he could) I could not drive in the yard...I clearly had park the car, turned it off and was getting ready to grab the tools out of the back seat. I then grab the tool box and stood there the entire time watching me, so he then tells me that I cant take the tool box into the yard. I should know exactly what tools I need if I claim to be a be a mechanic. I was blown away!!!! I had no interest in stealing anything, I was just there to get a part. I told him about his crappy attitude and service and just said yup. I stopped and thought about what tools I might need specifically and dug them out of the tool kit. I went to look for the part but didnt find it but the entire time, I couldnt shake the way the 2 guys came across. I though it was a racial issue but I see at least one other post about staying away because of terrible service. Ill never go to this business again, I should have just jumped in my car after the dad showed his true face. I couldnt even begin to think about treating my customers the way they did! I would not recommend them...for any reason!

Th
Review №10

!!AVOID LIKE THE PLAGUE!! WISH I COULD RATE ZERO STARS!!Extremely Rude customer service. When i called to ask what a used part would cost, the gentleman who answered the phone quoted me a price that was very close to that of a new part. Therefore I simply and to the point asked if he could do any better on the price if i bought some other items as well. He listens to my entire question, then without a word he simply HUNG UP ON ME. WOW. DO NOT DO BUSINESS WITH THESE RUDE PEOPLE. I wish i could rate this place ZERO STARS. It seems like as soon as he knew i couldnt be overcharged for the part (one that he had to bothered to remove from a junk car to even sell) he just hung up on me. Anyone who tries to act like a decent and polite customer on the phone deserves much better then what I got. I was nothing but polite and precise with my request and thats what this clearly low to no class employee gave me in return. I sincerely hope that whoever owns Sunset Beach Salvage realizes that having an scum-bag employee or manager acting unprofessional in this manner not only turns off a customer, it INSULTS them to the point that they feel they must write an honest albeit ugly review to let other fellow consumers/shade tree mechanics know what kind of company this is. I will be taking future business elsewhere and encouraging others to do so as well. !!CAVEAT EMPTOR!!ANY POSITIVE REVIEWS ON HERE THAT ARE ANONYMOUS WERE DONE BY THE OWNERS OF THIS PLACE OR THEIR SHILLS !!!

To
Review №11

Great and fast service. Good prices. Will be back!

Ch
Review №12

Called several salvage yards looking for a pretty specific part. Although they didnt have it these guys seemed to be the most professional.

Dr
Review №13

Good service brought my car in for transmission work and was done few days later with a cheaper price. Thank you.

Ga
Review №14

Called them and they pulled part and picked up next dat.

Da
Review №15

I purchased a fender that I was told would fit a 1998-2002 Honda Accord, and it did fit, but it did not match the roof pillar, leaving a large gap. It also would scrap against the door. I purchased the correct one from ebay and it fit perfectly, and when I asked if they would buy it back, not full price, just purchase it back so I could get something for y $75, it was recommended that I take it to a salvage yard.I will not be back to this place for business.

Ro
Review №16

Great place. Good guys

As
Review №17

Feel like they took advantage of my mother 100% and basically I feel like they robbed or for over $600 the car didnt even get to drive away from their location and it was supposed to have a 30 day guarantee

Ge
Review №18

Really good custermer ser

Jo
Review №19

Was told a price over the phone and when I get there they tell me its more than twice the price

Ma
Review №20

Love this place they are very helpful and friendly

Do
Review №21

Great place for used auto parts

Ma
Review №22

Poor attitude poor customer service. Be warned he wont pull the part till you pay for it. Sounds kinda like a scam. No other salvge yard in town does that

Ab
Review №23

Very rude and disrespectful dont ever go there

Ma
Review №24

Very professional. Got me exactly what I needed.

al
Review №25

They are very nice and helpful!!!

Ch
Review №26

Helpful staff

Am
Review №27

Friendly service!

ko
Review №28

Helpful people

Information
6 Photos
28 Comments
3.5 Rating
  • Address:1111 SE 30th St, Des Moines, IA 50317, United States
  • Site:http://sunsetbeachautoparts.com/
  • Phone:+1 515-266-5201
Categories
  • Auto body parts supplier
  • Auto glass shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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