user
Chamberlin Automotive
1759 E Grand Ave, Des Moines, IA 50316, United States
Appearance
Chamberlin Automotive
Comments
So
Review №1

First time there and it wont be my last!! The staff there are great, its a family owned business, they treat you like family, they do what they can to keep you happy. They fixed my car and did a great job. I wish I would of went there a long time ago!! The prices are reasonable.

Li
Review №2

I spent over $1,400 and they did not fix the problem, ended up taking my car some place else and they had no idea what Chamberlin fixed besides charging me of inspection charges from the invoice I received. They missed the bent tire rods, my car drove worse once I left the shop. They also did not check their work, when I started my car to leave it made a terrible sound, well apparently the mechanic who test drove it never turned on the A/C and the belt was not correct. They also had my car for longer then stated. Not a happy customer, feeling taken advantage of.

Ab
Review №3

My family has taken our cars (and bought several cars) from Donny for years and years. He’s always willing to hear out my questions and concern and help me make the best decision for me. I now live in Chicago and still call him to ask questions. They offer such a high quality of service and I couldn’t recommend them enough! Thankful for all they do!

Ma
Review №4

Donny is amazing! We have taken our 2012 Lincoln to him many times and wouldnt dare go anywhere else!!! He is one of the few HONEST auto shops and runs on his word and integrity. Even with the chaos of COVID, his shop has managed to always get our car fixed in a timely fashion. He shares his findings and never makes me feel dumb when I ask for more clarification. He isnt there to nickel and dime you, but rather keep you safe and is mindful of your pocketbook. Very pleased with his communication and turn around time!

Ju
Review №5

My wife and I had a great experience working with the owner and team. They are incredibly knowledgeable about fixing vehicles, fair in price, and provide fantastic customer service. On a go-forward basis, I expect us to continue to use this place for vehicle repairs.

do
Review №6

Donny and staff are good people,trust him with all my mechanical repairs and more...

Pa
Review №7

Just strait great service I will go back for all my vehicle needs

J
Review №8

Had just walked in after I was having issues with my tire pressure light being on even after I filled them. They where able to check it out fast and came to find I had a screw in there. They patched it up, drovr 4 and a half hours on it and so far no issues and it was for a good price. Nice friendly staff, will definitely come back!

El
Review №9

Needed a car shop closer to our house. Decided to give Chamberlin a shot. Best decision. Weve been able to get our cars in the same day we call. Super thorough on inspections. Great an communicating with us on what the issues are, how they can fix it and the price. Everyone has been extremely kind and helpful. Definitely will be bringing our cars back for future work.

Ev
Review №10

Donnie got my car fixed right up and for a good price too.

Do
Review №11

Great service and really great price. Less than 1/2 the price that I was quoted elsewhere. The job was done on time and the repair was done well. I would highly recommend Chamberlin.

Pa
Review №12

Had an electrical issue on my 2014 Kia took it to the local Kia dealer twice still wasnt fixed. Chamberlin`s had it about 2 hours and resolved the issue,Thanks

Do
Review №13

Lousey wouldnt answer questions

Br
Review №14

The employees at Chamberlain were super knowledgeable. Got me in and out in just a few hours, and explained all the work that was completed on my truck.

Pa
Review №15

Excellent customer service!

El
Review №16

Friendly service, very professional and smaller to be more personal.

Ti
Review №17

Great place! Takes good care of all Woodward vehicles

Hi
Review №18

They charge me and they didnt do anything in my car

Ma
Review №19

Donnie and his crew did a great job for us today. He was accurate on the estimate, called when there was other work that was needed, along with the appropriate pricing. No surprises; just solid work from a hard working family.Thanks. We will be back!

sh
Review №20

Donnie and company are trustworthy and fair mechanics. I wont take my car anywhere but these guys. A good repair shop is few and far between these days and they do things the right way.

Ma
Review №21

Integrity, honesty and fair price. I am so very thankful for Donnie and his staff. The lady who answered the phone was very polite and Donnie was so patient in my repetitive questions and decision making. I am so greatful for thier services. I have a 2007 Nissan Xterra that would have cost time and more money elsewhere. He got me in and out on the same day! I feel safe driving my vehicle now. He will be my go to guy. Thank you very much!!!

Al
Review №22

Chamberlain Automotive is the best! The staff is professional, knowledgeable and the service is great. Many times I have had emergency situations and Donnie, Nicole and staff always find a way to take care of my repair promptly.

De
Review №23

Really didnt have time but was able to get me in and on the road. Awesome! !!!

su
Review №24

We had a pre-purchase vehicle inspection done and we were very satisfied. The staff was very courteous and friendly. They answered our questions and concerns about the vehicle we were considering and made us comfortable with our purchase. We were confident in our decision due to their professional opinion and through inspection. The experience was very positive and we would recommend their services to anyone considering a used car purchase.

Ge
Review №25

I was quoted a price for 2 things to be done at 557 which is quite high for a ball joint and an alignment (labor was more than parts prices that were doubled) then about 2 hrs later was told they needed 200 for an outer tie rod then like 4 hrs later told I needed an inner tie rod...plus it was not going to be ready that day even though they had it since 9:15 am...so I said enough pulled me car out and was quoted 130 for an inner tie rod and alignment by another shop compared to their 400 quote...so after taking vehicle to other shop found out we did not need an inner tie rod and the wear on the tires was even so it would have been a waste of our money to do an alignment on a 2006 vehicle on a 2nd engine with 130 k plus...so they tried to rip us off on an inner tie rod and now wonder if we even needed the outer tie rod...overpriced and will rip you off on work at every opportunity...do not recommend to anyone..

Ho
Review №26

My brother used to work with Donnie as a mechanic and would never let me take my vehicle to any other person because he knew we could trust Donnie and a few other mechanics. With that being said, Donnie has been working on my cars for 11 years now! Donnie is very trustworthy and honest. A lot of people go to places because they are cheap. I go to Donnie because of the quality and trust that I have with him and his staff. I know that I will get the best service from his team!

Br
Review №27

Took a vehicle here to get a pre-purchase inspection. After I bought the car I took it to my mechanic in Omaha and was disappointed that many items were not found during the inspection Chamberlin Auto completed. I did not expect them to find everything but rubbed thru hoses, radiator leaks, and a missing heat shield on the exhaust should have been seen. I did not have any work done here so cannot comment on that.

je
Review №28

Very thankful they figured out what was making my 91chevy truck die Everytime I drove it.. its been a great week driving around...with no worries so thank you again Chamberlin Auto.

Br
Review №29

Its very nice when they explain everything that they are going to do beforehand. The staff is very nice and helpful. They stay in contact with you while youre vehicle is in the shop. Done quickly. I would recommend this shop to anyone who has anything they need done.

Ma
Review №30

Great people to work with.

Ga
Review №31

Donnie and his team are very honest and do great work!

Ja
Review №32

They close at 5 pm. I get that they wanted to go home, but if a customer comes in before then they should take them. Oil changes dont take that longWas going to be a first time customer. Now they will never have my business.

Jo
Review №33

Donnie Chamberlain is a class act. I have never been so pleased after getting my car repaired. This is the best automotive repair experience I have had in a long time. My car is a 68, and it was damn hard to get the alignment done correctly. And it would be for any shop in town. He took his time, and was always cheerful, and got the job done, and done right!! the first time!! I will definitely recommend Donnie and his crew to anyone I know!!

Ja
Review №34

These guys are really good. Very helpful

Bo
Review №35

Had my Lexus GX460 4x4 (kind of a 4runner) serviced. Donnie discussed future maintenance needs and the types of fluids he recommends. Im wanting to get away from the expensive dealership costs to maintain and Chamberlins seem to have the technical know how and equiptment to do it. Professional, friendly, reasonably priced, compentnet service. Hard to find that combo. Much appreciated!

Ta
Review №36

Im an out of towner and needed significant car repairs. Not fun when you are out of town. But, wow! Donnie and Nicole treated me like family! I 100% recommend them to anybody needing an honest, personable, great and complete work and excellent prices!If I lived in Des Moines these great people would be my go to auto repair shop. I cannot rave enough about the excellent experience!!!Thank you, thank you Chamberlin for the quick and honest help!!!!

Ba
Review №37

Donnie is very trustworthy. Excellent service

Ma
Review №38

Ive brought my cars here for everything since I moved to Des Moines, and I recommend them to everyone I know. You cant go wrong with Chamberlain!

Jo
Review №39

Always timely and honest. Great communication!

Sh
Review №40

Wow, is this the big city? Not if youre at Chamberlin - they are small town friendly, highly efficient, reasonably priced. Couldnt have asked for a better experience. Thanks, to the entire Chamberlin team!!

Mi
Review №41

I was recently in the Des Moines area with the intention of purchasing a used car. After reading favorable reviews, I chose Chamberlin Automotive to conduct a pre-purchase inspection. Donnie not only charged far less than the local dealers for the same service, but the inspection was thorough, and he was completely honest about what was wrong with the car and what would require immediate attention. On top of it all, he managed to get me in on the same day, and I was in-and-out in about 30 minutes. 30 MINUTES! (the Lexus dealer wanted an hour and a half..) Coming from an out-of-town guy who had crossed fingers hoping he chose a good shop, I highly encourage you to consider Donnie and the Chamberlin team for your automotive needs. You are doing yourself a disservice if you dont. 5 Stars!

St
Review №42

Brad was very good to work with took a questionable vechicle in, came in under the quote and had me back on the road on time and under budget....

Ty
Review №43

Quick service and honest information.

Ri
Review №44

Great people honest and trustworthy.

En
Review №45

Good people,good service

J
Review №46

Trustworthy & does the job right

Ja
Review №47

I hope they fix my car

fl
Review №48

They overcharge. their staff is rude. I will never take my car there again

el
Review №49

Honestly. Integrity.

Ja
Review №50

Left one of my tires loose

Ri
Review №51

Very friendly

Information
75 Photos
51 Comments
4.5 Rating
  • Address:1759 E Grand Ave, Des Moines, IA 50316, United States
  • Site:https://chamberlinautomotive.com/
  • Phone:+1 515-266-9000
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Engine rebuilding service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations