Matthew Shockley, is very unprofessional. Very disrespectful, and that would make me never go back.
These guys are very knowledgeable and trustworthy. I send all of my friends there when they ask who I recommend for transmission work.
Absolutely fantastic and honest service from Knudson. We had an issue with our minivan that they were able to diagnose (turned out to not even be the transmission) and get me on the right path to getting it fixed. Its great having a trustworthy place like this. Highly recommend!
Great work at a fair price!
Nice guys. Very efficient and communicative. Price was right too. Thanks for bringing our Jeep Patriot back to life!
On time,on budget, and great customer service.
Honestly diagnosed my problem. Solved the problem very inexpensively and did not try to upsell me. Very honest, nice people.
Great place great people definitely my go to for transmission work even did a great job on my axle when I thought it was my transmission the whole time saved me alot of money by just being honest.
Needed help with a performance transmission that I had purchased from another shop online, and these guys were great to work with. Quality work at a fair price. I grew up in small town Iowa, and Knudson Transmission made me feel like I was working with a small business back home.
Set up an appointment but Manager would not give me price it would cost for a transmission flush after I asked several times on 3 separate phone calls to their business.Cancelled my appointment went to my dealership.
Dropped off truck Sunday night, done on Tuesday.
Great place to work.
When I arrived, they didnt have my appointment on their schedule, despite my scheduling it and taking a whole afternoon off for it since theyre only open during regular business hours. However, once I explained the situation and that I was planning to leave and come back (so they werent under a really tight time frame), they offered to take me where I was going since I was just planning to Uber and it was relatively close. Not only did they offer to drop me off, they came and picked me up when they were done working on my car. He even took my cart back up to the store after I finished loading my things into my car. Overall, I had an excellent experience at Knudson and felt they went above and beyond for me.
Amazing customer service!!!!! Wow! This shop should teach customer service to others.... Oh, i forgot to mention the fabulous new transmission we got from them also! Thankx! They turned a bad day into an easy week!
The mechanics here were honest with me and told me my transmission was fine. It was nice to find honest mechanics.
This business is professional and stands by their work! I brought my 2014 Town and Country with 126,500 miles on it. The transmission was slipping so they test drove it on the coldest day in my life time. They did not experience the slipping I had, but they took it apart and found an excessive amount of metal in the pan. After my husband and I both talked to them, they got started and had it done in about 24 hours. I picked it up and they had driven it for 30-35 miles. There was something not quite right when I got it out. It turned out two sensors were bad. I had to bring it back a second time. They were able to correct it, and ensured it was correct by driving it to another little town and back. I live about 45 miles from their shop so this put my mind at ease. When I brought it back the second time, I asked if they could do an oil change so it would save me a trip to another shop. They offered it to me for free for the inconvenience of having to bring it back. They found that the cap had been repeatedly tightened too hard with other oil changes at different places, and it broke. They broke it, so they fixed it. They did not call to see if I wanted them to fix this piece and give me an estimate. They ate the cost! Wow! You do not see customer service like this at a repair shop. Yes, I had to bring my van back because Town and Countrys have wonky sensors, but they did not give me anything but good customer service and good quality work. I would recommend this transmission shop to ANYONE!
Wonderful service! Honest in their evaluation and very clear as to the priority of the service need.
Did an excellent job with my transmission and went above and beyond with the customer service! I’m new to the area and they came Highly recommended to me. After working with them it was easy to see why.
Really nice and professional crew! Fixed my truck and was able to pick it up the same day for a low fair price! I would recommend
Best in US! Family owned and operated for multi generations. Southside staple for transmission service. More than friendly and knowledgeable. There service is above and beyond what they have to do. My transmission was done with them being busy in barely 2 day turn around. Had some more questions and they are delving back into it to solve the problem past what Chevy says is tolerable. Hats off to you! Thanks for being a trusted business in a day full of money thieves.
Kind honest people. I am so glad I came here to have my transmission looked at. I will be returning for future transmission services if needed.
Replaced transfercase in 2002 HD did a great job ..
Great skill, great customer service, I love thsse guys!
Folks were quickly able to diagnose our broken axle and were able to fix it same day in only 2 hours! Amazing!
Excellent service.
Great people. Very honest.
Thanks for the warranty check and adjustment you made our new tranny is working great now!!!
Family owned shop. With great service.
Very nice people and efficient. I would highly recommend them.
Very helpful, professional, and courteous. Highly recommend.
Best guys for transmission work
Not cheap, but its guaranteed right the first time!
They are the greatest !
Nice