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Truck City Inc
145 NE Broadway Ave # 2, Des Moines, IA 50313, United States
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Truck City Inc

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Em
Review №1

I had an amazing experience here. It was my first time buying a car as I need one since I no longer live at home. Both Sam and Christian did an amazing job talking me through all the processes. They were very transparent and told me what was wrong or what wasn’t wrong with a car I was interested in, the pros and cons of a certain model, etc. I knew exactly what I was getting for the price I was paying. They work really well with working with your budget and making sure you’re able to successful get a car that lasts awhile. I definitely recommend shopping here and if not here, at least stop by!

Me
Review №2

The staff here were super nice and helpful. I was able to get exactly what I wanted at a very fair price. I felt as though my needs being met was their biggest priority and I appreciate that a lot. I would definitely recommend to anyone searching for a quality vehicle!

Lo
Review №3

Sam and Christian were easy going. No hard sell here. Found a great car at a great price for my wife and am very happy with the fast and courteous service. Less than an hour for paperwork and delivery. I would buy from Truck City again.

S.
Review №4

I bought my Chevy Silverado 3500 HD a few months back from Christian Onofre that works at Truck City Inc. First, I was told that there were no cosmetic issues and that was a lie. When I went to go look at it the entire truck bed was completely unpainted and scratched up, and there are several dents and dings on the truck. I left that alone because I really needed this truck to start my towing company and the dents werent huge. Since I bought the truck I have felt the steering wheel get stuck as I turn and the first few times it was just a light feeling that I chucked up to being the way the tires are installed on the truck and their size. Over time its been getting progressively worse to the point where I turned one day recently when at a shopping center and it got stuck so bad that I almost ran directly into another vehicle because my truck didnt want to turn. Thankfully it did turn enough at the last moment where I barely avoided hitting the other vehicle.Not only was I not sure what was going on and was wondering if I should call Truck City Inc. about it or not, I have also been extremely busy working full time, and getting my towing business up and running. I couldnt find the information I needed to called Truck City Inc. (Im not very phone savvy either) but my wife helped me find the entire conversation I had with Chris on Facebook messenger that I had archived. I finally call them last week and was told that Chris wasnt there but hed call me back. Of course, that never happened so I called again earlier today and got to speak with Chris. He basically told me tough luck, and sue him if I want to. So I will definitely be looking into that.Please be careful when doing business with this company, most specifically with Christian Onofre. Its sad that people are ok with lying. Especially about something that can cause a terrible accident such as a faulty steering wheel.

Le
Review №5

Amazing people working there! made my experience quick and easy. Would definitely recommend.

Na
Review №6

This is my experience buying from Truck City... to save you time, DON’T DO IT!In October 2020 we bought a 2012 Mini-Cooper Clubman S that was $3500... after fees (no financing, purchased outright) it cost just over $5500. Chris, the Owner/Manager told us that they had a mechanic go over it and that it needs break pads in the front and struts, which he said was the cause of the clunking sound we heard every time we hit so much as a pebble during the test drive and that for $200, he’d take care of it. We agreed and paid... now the nightmare begins. We took the car home as we waited for parts as their repair didn’t fix the issue ($350, not $200). The car sat in the Garage until Christmas when I tired to start it and put it into the driveway as a surprise gift for my son... it would not start. I had to put it on jumper cables for 4 hours just to get it to turn over as the battery charger could not charge it and the jump box failed as well. I ended up limping it to Mini of Des Moines where I found out that it needed $10,000 in repairs!! Well more than the worth of the car and twice what I ended up paying for it! Chi’s admitted that he wasn’t honest about the work that needed to be done and offer to repair it for only the cost of parts, no markup, no labor. This he said would be less than $2000. I reluctantly agreed and 4 MONTHS later, I got the car back... the cost was $1650...on top of the $350 already paid. I got the car home last night... they’ve had it since January when the towed it from Mini. On the way home, it says that the front breaks are worn (supposedly fixed when I payed the $350) and that there’s a low oil pressure warning... the error says that driving the car is no longer possible. So that’s $1650 to get back a car that is just as bad... it doesn’t clunk though, so they get 1 star instead of the zero they earned.

No
Review №7

Great place to buy cars would totally recommend to anyone I know, owner and employees are very welcome and straight forward. Process was super smooth they made it really easy for me.

El
Review №8

Great place to buy a vehicle! Sam was extremely helpful and helped me find a vehicle that was just right for me!

Ka
Review №9

Looked at a 2001 Saturn Vue and informed them we were coming from out of town. Did not disclose the fact that the speedometer was inoperable (it is illegal to sell a car w/o a speedometer). Lied to my face when they said we didnt know that. I can read body language very well and I trust my gut. I am glad I walked away.

De
Review №10

Had a great experience! Will definitely be back for my next vehicle!

Ca
Review №11

Went there with a car that was not able to run without over heating every ten minutes and I needed a car the very next day to get to work with and they helped me quick and fast. They went over and beyond by texting me to keep me updated on the car I wanted over hours, Christian is awesome and really got me a car I love and enjoy just in the first week of having it I got it checked out and everything’s is amazing and runs perfect! ❤️ Don’t take these guys for granted they will help you get a car that you need.

Mi
Review №12

Great place to buy a car I will definitely be coming back to buy more cars

Cr
Review №13

Straightforward folks at Truck City. They dont beat around the bush and know the cars they are selling. We were looking for a car for our daughter who just recently got her license and we were able to get her a fun little 2007 Mini Cooper that she fell in love with.We were in and out within an hour and knowing they werent blowing smoke up my rear, made the experience how I like it, short and to the point.If you want a no-nonsense, straightforward car buying experience, Truck City is the place to go.

Ga
Review №14

I drove 4 Hours one way, truck wasn’t as advertised, was dirty, but he worked with me on the price so the overall experience was goodBought 2015 Gmc duramax, no problems after about 2 months so far4 stars

Sa
Review №15

I visited Truck city to test drive a toyota prius. I stay at a place 30 mins away. I had to request a friend to drive me. I spoke with a person there and he asked if I had financing options already set up. I told him that I did not and was looking at a few more vehicles before I made my decision. Instantly he said that we cannot test drive it because there are other parties who are interested. We had communicated earlier on facebook and I expressed my desire to test drive it. He allowed us to sit in the car and examine the interior and the exterior  but did not allow is to take it for a test drive. Weird experience.

AJ
Review №16

Bought a 2010 Chevy Colorado, been extremely happy. They were easy to work with and very friendly. Especially under the circumstances. I would definitely buy again form here

ta
Review №17

Dont waste your time like I did. Rust free lol.

Mi
Review №18

Left me on read for a simple question. Didn’t answer calls or texts. Car dealership? Hardly

Me
Review №19

Will not buy from Truck City after the negative experience I had today. Website said they were closed on Saturday, but stopped by anyway to check out a vehicle I was interested in purchasing for my daughter. Pulled in behind the vehicle, jumped out, and started looking over the jeep. A young guy came out to ask me to move my truck. Was surprised when they said they were open and told him so. Then out of no where an old guy starts yelling from the office about where I was parked. He bolted out towards me yelling about me touching his vehicle and parking in the middle of his lot. I tried to apologize and ask about the jeep he had for sale. He proceeded to get in my face, still yelling, saying he has people stealing from him, blah blah blah! Dude you just lost a sale! Try talking to your potential customers instead of treating people like something you stepped in. Wouldn’t refer anyone to this place.

na
Review №20

Really great people with really good deals. Very professional and took good care of me on my purchase. Couldn’t be happier with truck they sold me and the professionalism they provided me. There vehicles are super clean and taken care of, they helped me find my vehicle they can help you also. 💯👌

J
Review №21

Was very patient & answered all my questions about several vehicles I was interested in.

Lo
Review №22

Im not to happy with this place it sold the vechile while we was waiting on financing from the bank.

Am
Review №23

10/10 and Sam W is a fantastic worker

ma
Review №24

Originally, i came to look at a 2008 yellow mini cooper clubman. they just so happened to have a 2009 yellow mini cooper clubman in the garage, which was in far better condition. the ordeal only took about an hour. it was quick, to the point, and with no BS. they create a personable experience as well. this 2009 yellow mini cooper clubman is the new LOML and worth spending more than i had originally planned on. thank y’all for this absolute beaut and for keeping things concise! :)

Jo
Review №25

Great communication, great customer service and a fair price. Very easy to do business with. I would recommend.

Ro
Review №26

Great guys there! I recommend!

Ty
Review №27

My fiance and I bought a car at 3 PM from Mike there. We could not be more pleased with our 2010 Focus. Very helpful when we had questions. Would highly recommend visiting them.

Co
Review №28

I’d buy a car here. 10/10

Mi
Review №29

Very nice people. Great prices and vehicles. Very fast at getting you a vehicle.

Ju
Review №30

Very friendly and a very good deal.

Sc
Review №31

Bought a 07 Focus - great car for my daughter!! Very good communication up front, car exactly as described. Easy buying process. Thank you!!

Ar
Review №32

Nice kind people got a avenger R/T from them for a good price very nice to there customers

Ja
Review №33

I bought and processed my car all within an hour they are very helpful and reasonable with problems. Most importantly great prices for quality cars and are a very friendly family!:) 🚘

Ji
Review №34

Great service and good deals!

Br
Review №35

Clean lot, nice assortment of vehicles.

Me
Review №36

Horrible customer service I would not recommend this place to anyone. I spent over $150 checking the car with carfax and having a mechanic look at it and the owner would not even speak to me on the phone for more than 5 minutes. He said he could only take cash and cant take other forms of payment. To top it off I found that there were numerous problems with the car that would cost over $1000 to fix this was after I did a diagnostic with Firestone. Be very careful with this seller you can loose a lot of money.

Ad
Review №37

Bought a car from here a few months ago and it still runs and drives great. I live in Knoxville, and drive it to Pella, Newton, Des Moines, and Grimes on a regular basis. Thanks for a good car.

Ch
Review №38

This is one of the worst place i ever bought carthey sell lot of rotten cars to people

Mi
Review №39

Got my 97 chevy there. Love my truck

Jo
Review №40

Traded in my wrangler and got a pick up! Great people and great selection of trucks!!!

Gr
Review №41

Bought a 2009 Subaru Impreza 2.5i. Had it less than 6 months. A waste. Vehicle cost more to fix than was paid. Stay away from this place.

Sa
Review №42

Very helpful and trusting. Will go back for next car

Je
Review №43

Honest and great to work with. Would do it again.

Wh
Review №44

Horrible customer service I asked if they do finance at first he said no he dont then I asked if they did for other vehicles then he said yes I felt I wasted my time I would not recommend this shop you would waste your time

Information
71 Photos
44 Comments
4 Rating
  • Address:145 NE Broadway Ave # 2, Des Moines, IA 50313, United States
  • Site:https://truckcityinc.com/
  • Phone:+1 515-261-7383
Categories
  • Car dealer
  • Used truck dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:12–5PM
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