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CobraType Computers
601 SW 9th St Ste A, Des Moines, IA 50309, United States
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CobraType Computers

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Aa
Review №1

We bought three desktops for our new office and they’ve been fantastic. They were really reasonably priced and they had them to us in under a week. We will definitely be going back when we are ready for more.

Ni
Review №2

My computer arrived with several problems. I reached out to the company and was contacted by Jordan, who is working with me to fix the problem, including paying for it to be packaged and shipped.

De
Review №3

Got mine on newegg. Been on 2k no problem

ka
Review №4

We are very pleased with the product we bought & the discounted prices!

Ju
Review №5

I bought a new computer off their website because my old one sucked at playing new world and my new one has been so much better. I wish I could give them 100 stars

Ba
Review №6

I purchased a gaming computer from Cobratype but sadly had a defective graphics card. I contacted them requesting to have a replacement which they were happily able to assist me with obtaining my new part. Customer service was extremely helpful!

Ho
Review №7

Friends reached out to me to help buy a gaming PC for their son. CobraType Computer did not disappoint. Way better than any Dell or HP. I was very impressed with the packaging. Cable management was top notch. Ive seen plenty of PCs in my time, dating back to... gulp... 286. My next productivity PC will come from CobraType. Im getting too old to build my own PC.

Pe
Review №8

I’ve had my PC for 9 months and it’s been great. I’m looking for one for my son this Christmas. I’ll definitely be going with Cobratype again.

si
Review №9

Spent way more than I should have on a faulty gpu, m.2 ssd, and a power supply that couldnt handle the hardware. Monthes with no response of reaching out. Starting to think positive reviews are bots or paid for...

Me
Review №10

Jordan is assisting me with fixing an issue. Hes very responsive and Im just amazed with the customer service that Ive been receiving so far! thank you.

An
Review №11

5/19 Update: I received my PC this morning! I just want to say, although this process made me a bit skeptical, my PC arrived unscathed and ready to roll. I had an issue on my end with an HDMI chord but it was at no fault of CobraType. The PC was shipped with a lot of stuffing for protection and the box was in good condition. The keyboard and mouse that was included arrived in a box that looked like it went through hell but both items worked so it didnt affect the functionality. I plan to buy a different set however, I am just not a fan of these but they will definitely do the job.The PC is beautiful! Everything works and looks very well put together. I would like to say thank you to those who are working hard to keep up with the volume of orders. Especially to do that during a pandemic and still have reasonable processing time is astounding. There are things that I do feel could be addressed but overall I am very happy and would do business with CobraType in the future! THANK YOU!5/13 Update: My PC has been in a completed and shipped state since May 4 and was expected to arrive May 7 but I have no received anything. This is beginning to get frustrating and I would appreciate some kind of update at the least.Keeping in mind that the nation is undergoing a pandemic, it seems as though a huge spike in gaming devices has increased sales. I can understand the pressure CobraType is facing. I too have been experiencing a huge spike in sales so I am doing my best to remain patient.As a customer, I am feeling a bit weary. The day I bought the PC I kicked myself in the rear-end and wished I had gone thru NeweEgg or Ebay, as they have an extremely high rating via Ebay. That actually helped ease my mind a bit. The CobraType website is very vague. Coming from a company that builds PCs, Id expect a little more effort and functionality from the website. I decided to send an email with a few questions and although it took a day to respond, I still got a response. I had tried to call the company a couple times as well but got no answer, though there is an updated voicemail, which again, was reassuring.As of my personal order, I placed it April 30 and recieved a shipping notification May 4. The tracking information states that my order is expected to arrive May 7 (3 days) but I highly doubt that based off reviews and the fact that FedEx has not received the PC for shipment, only the label had been created. Again, as a small business owner, often times I too practice preparing labels to better keep track of orders so that MAY be the case.For anyone who is reading this as a customer, I hope that any of these reviews do not shy you away from buying small. MANY businesses are under a lot of scrutiny especially with the impact of COVID-19. If anyone from CobraType happens to read this, I hope you do not take this review as a derogatory or negative view of your company but just some input on my personal experience and maybe an idea for adjustments down the road.Overall, I have already been charged for the PC and dont doubt that CobraType will follow through. However, it is a bit frustrating to deal with especially with the price tag. One cant help but have the thought of a possible scam in the back of their mind. If you opt to go with CobraType I would recommend shopping NewEgg or Ebay so at least youll have something to fall back on. Definitely dont let the negativity of impatient / rude customers shy you away from a great product.As of now I will have to give the overall experience a 2 star rating but will definitely adjust when I receive the PC. Thank you for all your hard work and I look forward to getting my PC!

Br
Review №12

Called and left a message about a shipping delay on the 3080, offered me a 3070ti, and before I could call to clear it up they shipped it out with a 3080ti. If that isnt excellence Im not sure what is!

Jo
Review №13

I was a little worried because it seemed like this place was smaller but I am happy. No problems. Beautiful looking desktop and my grandson is happy with it.

Ka
Review №14

I got my PC from Cobratype shortly after I ordered it online from Newegg. It worked amazing, the model was clean as well, but I came into an issue of the GPU failing. I sent it back their way to have it fixed. There came some complications, however the owner and customer support were efficient in ensuring I got what I wanted and handled it smoothly. I got it resolved quickly. Thank you again for helping me!

Ma
Review №15

My brother and me both bought from these guys. They take care of their stuff the PC was really well built and packaged everything started up and were both happy will update if anything pops up

Me
Review №16

I bought the Lora off of Newegg and it’s been fantastic. I’ve been able to stream and play whatever I want. The main reason I wanted to write a review was to talk about the service. Not only did the PC get here really fast, but the customer service helped me with the setup when I couldn’t figure out how to use two monitors. They went above and beyond. I would definitely recommend Cobratype. Thanks!

Ch
Review №17

I’m so happy with my desktop from Cobratype Computers. I’ve been grinding warzone on 240fps

Be
Review №18

I found this company to be very good. A little slow on shipment, but I got the PC within a few days. Had one issue (I think it was my son) and they solved it quickly.

Ow
Review №19

I just bought a new PC from Cobratype. I’m really surprised at how good it is. I thought I was going to have to redo all of the cables and update everything but I didn’t. Cable management was clean. If you’re getting a prebuild, I’d recommend cobratype.

Ja
Review №20

Worst experience ever! These guys are extremely rude. The owner himself acts like he knows everything and will dismiss anything you say to avoid being wrong. Not to mention most of their products are built with 6 year old and older hardware with absurd price tags. Never had such a bad experience before. I would avoid them at all costs.

Ad
Review №21

Buyer beware! I purchased a PC from them back in sep/oct. Within a month the power supply blew. I tried contacting them through their website multiple times to get nowhere. After doing some digging(it took awhile!) I found a phone number for the company. I sent all relevant information on my purchase to get nowhere with them. Im still waiting on a response, over 3 1/2 mos later. Very dissatisfied with how they handle their business. Not worth buying from them, and I would never do it again.

Gr
Review №22

I bought the Anaconda from Cobratype and this thing is amazing. I’ve been looking for a new Gpu for months and when I saw a prebuild with an i9 I knew I had to get it. It looks amazing and runs like a charm.

Ja
Review №23

Purchased online. It arrived pretty quickly. I turned it on and it sl booted right up, seemed to be very nice quality. The case looks very nice and the lights are pretty awesome. So much better for games than the laptop I was using. Definitely recommend.

Ia
Review №24

I bought the Anaconda off Amazon. The shipping was fast and the desktop has been good so far.

Em
Review №25

Really good pc. My son really likes it.

Ro
Review №26

They had fantastic customer service. My son wanted to be able to play with his friends and hes been really happy with his new desktop from cobratype.

Fr
Review №27

These guys were an absolute life saver. I procrastinated buying Christmas gifts this year and they built me a PC two days before Christmas. My son was so happy and Cobratype Computers was incredible!

Ra
Review №28

Sweet PC. Really fast shipping. I emailed their support and they helped me pick out a gaming PC so I could play the new COD. It arrived really fast. I would definitely recommend Cobratype.

Ja
Review №29

Spent $499. Love it. Had it over a year now. I only play WoW, OverWatch and Rocket League. 250+fps. Would buy again.

Jo
Review №30

Bought a desktop a few weeks ago. Everything has been good. Had one issue, but they resolved it quick. Definitely would recommend.

Ch
Review №31

This company ordered computer parts from my ebay store then returned the bad parts from the repair they were doing. Listen to all the 1 star reviews. This place is VERY shady. Not to mention they steal from ebay sellers.

Jo
Review №32

Super helpful on building my pc and customer support is amazing. 100 percent recommend from them. All my games play 200 plus fps and its amazing. I had an issue with the ram and they sent me one within a week which is awesome. Please try them out and you wont be disappointed.

Ar
Review №33

Ordered a prebuilt computer for christmas and over the month that i’ve had it i’ve experienced nothing but faulty hardware and constant crashes extremely disappointed w the quality of the PC for the price tag.

Br
Review №34

Very happy. I thought theyd be slow cos theyre smaller, but got PC in like 3 days. Looking good

Sa
Review №35

I love my new PC. It’s really quiet and shipping was fast.

Sa
Review №36

I ordered a computer through the Newegg website a few weeks ago, and unfortunately its not here yet. However, I have full faith in this company, and I am confident my computer will be top notch and expertly put together. The transparency and communication that comes from this company is a beautiful change in this day and age. Thank you, everyone involved in this. I appreciate everything you guys are doing, and your hard work is not going unnoticed here.Just editing to say we received the computer not too long after posting this review (maybe a week, week and a half), and have been extremely happy with it in the last six months. It runs quickly and smoothly and is exactly what we wanted/paid for.

Vi
Review №37

My daughter loves her new computer. They were really helpful when we couldn’t figure out how to set up the monitor.

Ow
Review №38

I bought a prebuilt PC with a 3070 on Black Friday. You couldn’t ask for a better build. I’ll definitely be back.

Da
Review №39

I’ve had my cobratype pc for over a year now and it still runs great.

Ly
Review №40

Initially, they refused to remedy an issue where the delivery time (COVID delays) ate into the warranty leaving us with a hunk of useless metal before the warranty would have legitimately run out. Theyre working with us now which were grateful for. Will update again.

Al
Review №41

I ordered a new prebuilt PC and was told it would arrive within 5 business days. It took 2 weeks for my PC to be delivered. Once it came in I plugged it in and nothing turned on, nothing inside the desktop worked. I know it got power because the mouse and keyboard light up but nothing inside the desktop turned on. I was then told to take it apart and mess with the components, even though its supposed to be new. The right click on my mouse didnt work on top of it. All I want now is a refund.

J
Review №42

Easy to work with, have bought multiple systems via market place and also directly. Will continue to do so.

Ry
Review №43

Great PC. I bought it off Newegg from Cobratype.

Ro
Review №44

I just got a PC off their website. I can’t believe I found one with a 3080. This thing’s a beast.

Ro
Review №45

Absolutely amazing company to buy from... Outstanding customer service they go above and beyond any other company I have every dealt with before. Jordan couldnt of been a better person to work with he really cares about his customers and does whatever it takes to make them happy. I will be recommending this company to all friends and family that ever need to purchase a computer.... Right out of the box everything worked perfect... Couldnt say enough good things about this company!! Even with everything going on in the world right now these guys came thru.

He
Review №46

I bought a PC off Newegg that was built by Cobratype. I wanted to exchange it for a better one because I wanted to start streaming. Newegg told me I was outside of the 30 day return window but said I could contact Cobratype. Jordan was awesome and let me upgrade my PC even though I bought it in May. I would definitely recommend them.

Br
Review №47

They cure a lot for their customers, and for the quality of the computers that they sell. Of course, my order has taken a long time to ship because of COVID-19, but they havent sent me numerous emails describing the situation and how they plan on ensuring that my order is fulfilled in a timely manner. That attention to detail means a lot to me as a customer, and as a small business owner. I look forward to purchasing my next computer from them as well!

Da
Review №48

Just got my pc a week ago, was gaming just fine[cod]. Ive the latest driver installed for my video card. I start playing the game and it shakes and cuts out 4 mins into playing. Any solutions? Also they are very hard to get ahold of

Da
Review №49

They designed a custom desktop for me, and it couldnt have been an easier process. I emailed Jordan and he put together something within my price range the same day. They shipped it out later that week and its been great since.

Ry
Review №50

I’m really happy with the refurbished HP I bought from Cobratype. It got here quickly and plays League really smoothly.

An
Review №51

Thank you for the great PC. Even with everything that’s going on in the world right now, shipping was fast and the PC looks great!

Za
Review №52

Two different occasions I inquired about buying machines from Jordan. I was instructed to text him with my requirements and received no response both times. I even sent a follow-up text and still nothing. I hate to write a bad review about any company, but anyone thinking about trying these guys out should know you may not get anywhere with them and might be wasting your time.edit: Jordan reached out a apologized for slow response time, so I appreciate that. I had already purchased machine though.

Ed
Review №53

I’m really happy with my purchase. It came quickly and was really well packaged.

jk
Review №54

Awful sold me a computer that wouldnt even turn on

Mr
Review №55

Awesome computer!!!! very satisfied with my purchase took a little while to get to me but totally worth the wait!!! will recommend to my friends !!!

Th
Review №56

Great customer service even when swamped with orders over the holiday season. Will give a more in depth review of the computer when it gets here. 5 stars.

Ed
Review №57

Customer service is a big concern of mine, and theres was outstanding. They were right on top of it, direct one one one.

Tr
Review №58

I ordered my PC Monday morning jun 1st they told me it was shipped out Jun 2nd and that it would be here jun 17th by the end of the day and my pc didn’t show yesterday which was jun 17th my tracking just saying it’s been shipped and they still haven’t wrote me back about it Smh at this point I really just want my 950 back

Mi
Review №59

These guys are fantastic! Great prices on very good products - have bought from them twice. And they even managed to help me to get a package in time for Xmas on a fairly last minute order. Service, knowledge and practical application - Aces all the way around.

ma
Review №60

Ordered PC on Wednesday 4/29,under Covid pandemic Im sure things are twice as slow,but I send emails and get none back, these are decent amounts of $ we’re spending, where’s the assurance?Im hoping I wont have to go almost a month after ordering this machine when I probably couldve gone with some other option

Sh
Review №61

My husband and I just purchased a desktop PC from CobraType Computers. I had several questions prior to purchasing, and Jordan responded quickly and professionally. My husband and I are both impressed with the quality of the computer and agree that it was a great value for the money. Who needs a brand new computer when you can buy one from CobraType that’s like new for a great price?! We will definitely be back.

Aa
Review №62

Their customer service is really helpful. They helped me get my PC set up.

be
Review №63

I happened upon a gaming PC for sale at a local PC repair shop that happened to be on consignment with CobraType Computers. I was in need of a PC on a budget for my wife, so we purchased it. We were so happy with it that I decided to upgrade my own PC. The repair shop near me that I had originally purchased from did not have any more of these systems, but I found out that they were from CobraType, and contacted a representative directly. He was very responsive to my messages, and was able to provide me with a second system that I am thrilled to be receiving within the next few days. Could not be happier with CobraType Computers, and if you happen to live in the Des Moines area, you are lucky to have them!

Ja
Review №64

I ordered a computer from you guys off ebay and it said estimated delivery was 4/30/2020 through 5/4/2020 and here i am still waiting for my pc and the fedex website said they only printed a shipping label since tuesday 4/28/2020... Please send me my computer i worked really hard for it and now i have no clue if its coming or not.. I still have faith in this company and hope it arrives sometime this week or next weekEdit: thank you guys for reaching out to me and letting me know whats going on 5 stars thank you guys so much

Ty
Review №65

Sick PC. Rtx 3070 and i9

Ad
Review №66

Great customer service. Replied to me on the weekend when I couldn’t figure out how to connect to the internet.

Lo
Review №67

After putting an order in online for a prebuilt system, I recieved an email from cobra type. I just would like to take the time to say that I appreciate the services offered, and the amount of hard work the company has been putting in the past few weeks!

To
Review №68

They always help me get really good value for my clients.

Ry
Review №69

Shipped as quickly as they could given how crazy things are currently and everything arrived well packaged and working! Will look forward to using them again!

To
Review №70

I ordered on 12/27/2019 and received it as expected on 1/10/2020. The external box had holes in it which I generally blame the shipping company so I was not concerned since they packed the actual PC in a second box.Unfortunately, I open the PC box to have a look and heard items loose inside the rig. In the process of shipping the HDD came loose from its housing.I contacted them and they responded quickly. Without question they promised to ship me a new PC to replace the damaged one with return postage guaranteed. To top it off they added a refund for the inconvenience. I can see that they care about their product quality and their customers. My daughter is looking forward to getting to the replacement soon. I would recommend them to others that are looking for a trustworthy company to build them a low cost starter gaming rig.11/24/2020 - It has been almost a year since I received my replacement PC from Cobra Type Computers and it has been working flawlessly. My daughter is impressed with its performance and graphics having added a couple of HD monitors to her rig. It performs as promised when she is gaming and streaming video with quality graphics and no lagging when online. She loves its RGB lighting and open glass side panel. I have recommended Cobra Type Computers to a couple of friends as the place to go for their first performance gaming rig.

Sa
Review №71

March 25th 2020 I purchased some monitors I needed to set up my home office. Cobratype told me when my payment was cleared they would ship. I saw my account was debited on March 26th but didnt receive any communication from the them. I reached out on April 2nd to ask if it had shipped and I was sent an email saying that my order had been shipped. On April 6th I was feeling antsy about my order, because I needed these monitors to perform my job properly, I again reached out to the Cobratype requesting a tracking #. A couple hours later I receive an email and I quote I apologize, but we’re actually out of stock on this item. Bonanza did not update in time to aura that we are out. What?!?! So now I have to reorder these items and wait for them to come in. How frustrating. If the item was out of stock why did you debit my account? Why did I get an email saying my order has shipped?!? Terrible service. Shady company. DO NOT RECOMMEND!!!

R.
Review №72

This is a very dishonest company. Stay away! WARNING !!!!

Ky
Review №73

They were great

Ph
Review №74

Dont buy from this company they sent me a computer and there is no video output. Doesnt even try to fix it, straight out the box. U dont need the headache or to be ripped off. Sad. Not even a phone call or an attempt to take care of it,just blows me off. DONT BUY FROM THIS COMPANY!!!!!!

Ry
Review №75

Owner of company reached out to me to fix the issue. Thank you Jordan.

Ru
Review №76

Really good price. Plays Warzone like a champ.

Ja
Review №77

Bought a computer for my 8 year old. Wasnt super fast shipping but arrived in reasonable time and works great!

Ma
Review №78

One of the worst experiences I have had with a company. The first computer arrived late, and stopped working within a couple days. The second computer stopped working within a couple days. The third computer didnt arrive for weeks after I was told it was ready to ship. And the customer support didnt answer my questions about the hold up beyond I dont know. Just an overall painful experience.

Kr
Review №79

I emailed Cobratype to try and find a computer for my son so that he can play fortnite with his friends. They got back to me the same day and helped me decide on one for him for Christmas! Thank you!

Ci
Review №80

My grandson loves his new computer! Thank you!

Ka
Review №81

The Venom plays Warzone like a champ!

Ro
Review №82

Stopped in to look for a computer for my son. I had no idea what I was looking for, but they walked me through it and my son is very happy with his Christmas gift!

Ja
Review №83

Incredible service! Stopped in to drop my laptop off because it wouldnt start. Expected to pay a deposit, at least $50 if not more (like most other places) and drop a grip in repairs. Jordan came out, asked me what was wrong, I asked about their business (they build some sick machines and have Apple too). He grabbed a small screwdriver, took the back plate off, and removed one of the RAM cards, I have an Ultrabook btw. Put the back on and said that usually fixes the problem. Turned it on and worked like a charm. Incredible knowledge and service! Walked out in less than 10 min. Btw didnt have to pay a deposit nor break the bank....

Me
Review №84

I purchased a gaming pc from Cobratype Computers on 3/1/19. My estimated delivery date was set on 3/4/19, then changed to 3/8/19, then changed to 3/12/19. I have called Newegg about the issue with shipment and was told it originated from Cobratype Computers because FedEx didnt receive the package until 3/8/19. This is my very first time ordering from Newegg / Cobratype Computers. At this time, I cannot rate the actual product because I have not received it in the amount of time estimated but as far as my overall review goes, these guys have great prices and can beat anyone else as far as that, but they need to work on time management and shipping. I rate them 3 stars.

He
Review №85

It been two weeks and they havent sent my pc out. And havent updated me bout why its taking so long

Sa
Review №86

Called for repair numerous times but they dont answer phone and you cannot leave a message

Am
Review №87

My son loves it!

We
Review №88

Fixed my laptop the same day I bought it in

Ha
Review №89

Great purchase

He
Review №90

Good service

Ic
Review №91

Save your money.

Ry
Review №92

Thanks!

Information
21 Photos
92 Comments
4.1 Rating
  • Address:601 SW 9th St Ste A, Des Moines, IA 50309, United States
  • Site:http://cobratype.com/
  • Phone:+1 515-412-0407
Categories
  • Computer store
  • Computer accessories store
  • Computer hardware manufacturer
  • Computer repair service
  • Computer support and services
  • Electronics store
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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