Awesome store! You can tell the owner knows his stuff. He is passionate not only about firearms but also the customers. The only store I have found including online retailers that had all the ammo sizes I wanted at very reasonable prices. Thank you very much for doing what you do, I will be back because of it.
They get REALLY busy sometimes. It’s best to go during a slow time because the owner can answer all your questions and give recommendations. He’s very knowledgeable and their prices are competitive. I buy and sell through them exclusively.
The exterior might look sketchy, but inside its very nice and the staff are all very helpful and knowledgeable. They have an amazing variety of firearms and accessories considering the size of the shop. I love supporting local businesses during these times, so even if its just to pick up some ammo its worth a visit.
Nice little and local shop. I really enjoy the knowledge and personality of the owner and his wife and have come to enjoy my many visits there and have enjoyed spending my $$$ there too. Prices have really gone up on several items but again, he is staying competitive. Wait time usually after working hours and on weekends. Parking and prices recently is the only reason I cant give business a 5 star rating but still wont deter me from doing ongoing business with them.
Great down to earth people Knowledgeable On all firearm matters friendly good prices and selection....45
What a nice place. Small shop, personal service, knowledgeable staff. Nice selection for such a compact space. Fair prices on used guns in very tryingtimes.. Theres usually a wait time to get in on weekends, but its well worth the wait.
My favorite little gun shop. Tons of selection amid the small space. Family run staff that is incredibly friendly and knowledgeable. Recommend!Also, say hi to their dachshunds.
Visited JTs for the first time today. Very helpful and friendly! Ill be making this a weekly stop!
Love this place. Good prices and great deals. Very knowledgeable staff. Showed us several guns even though they were packed. My wife loves her Bersa TPR9C! Thanks JT Guns!
Genuinely knowledgeable and helpful-truly take into consideration what you need/want and listen intuitively. Operational integrity is very evident. They have earned my loyalty as a customer.
Was referred by a friend. First time gun buyer (owner) and completely overlooked at the safety mechanisms. Bought my S&W 2 days ago and when I got home, it didn’t have any safety mechanism and with two kids in the house, I felt that I could go back today, Monday 11/30/2020, to somehow resell it back to them and purchase another one from them, perhaps a more expensive and with safety mechanisms. I went in and the owner completely declined to do anything to help, he stated per state law he couldn’t exchange it, however I’m sure he could’ve bought it back and resell me another one. Owner didn’t have any interest to do anything or find a way to help. Zero customer service, I felt like my business didn’t matter. I wonder if they even care about your future business???
Went into JT Guns & Supply and very pleased with the service I received. Owner was knowledgeable and easy to talk with. I will definitely be going back in the future!
Lots of guns in a small shop, parking isnt very good. But when you see the inventory its worth all trouble parking
Great place lots of nice guns and Ammo. Only problem I have is, I dont have enough money to buy everything I want. Prices are comparable or lower than other stores. Staff is helpful, honest and knowledgeable. Knows what they have in stock and if they can get it.
JT Guns is my go-to local gun store. Theyre knowledgeable, patient, and helpful, with new gun shoppers as well as more experienced gun owners. Their selection is very good and their prices are fair. Great gun shop!
Excellent costumer service, very patient with me and had an answer to every question I asked. Very fair prices and top notch products on hand, would highly recommend if looking for firearms or accessories. I will definitely be coming back to do business with them in the future. A++
Its a toyland! Great selection and fair prices. Fast and easy transaction. Good people.
Great service and care for the customer. They make everyone feel as if they are the only customer. Love going here!
Locally owned, family run operation with a great selection of firearms you won’t walk in to a big box store and find. Customer service is top notch and the prices are more than fair. Always a pleasure.
Great gun shop. Has everything you need or can get you anything you want. Very happy to deal with and always good on prices. Very honest and open to ideas. The guns are always in great shape and have been looked after. Wide selection of things on the wall but like I said you need something they dont stock they cant get it fast.
I like this place a lot. They are a small shop with a wide selection. Customer service is great. Five stars! Way better than going to Walmart or even Bass pro.
Absolutely the best you can find. Fantastic service, very knowledgeable about every thing in there store, they are eager to help you and answer any question you have. 3 thumbs up!
Ive used these guys as an FFL dealer for a few years now. Never had any issues, picking up is quick and easy. Small store but big selection inside for the space. Ive only bought 1 gun directly from them and that went smoothly as well. Theyre a local shop so you probably wont see the lowest prices around but theyre fair and knowledgeable. Recommended.
Amazing place. Wide selection and great prices. Also an extremely knowledgeable staff willing to help with any questions you have. They dont look at you like youre an idiot because you dont know everything. And they will have some of the harder to find items you might be looking for. All in all, the best gun shop Ive been to in Iowa. I will back here for my next purchase.
Great shop; I love this place. This is my go to shop for firearms in the area.
Great service, great selection of firearms at reasonable prices. And pre-owned prices even better! Great local mom & pop gun store!
This shop was the transfer agent for my S&W shield purchased 9/2017. A few months later I noticed the front sight was off center and tried everything I could think of to correct it, but it wouldnt budge. I called the shop this morning and the owner told me to bring it in, and when I did he aligned both front and rear sights and didnt charge me one penny. Now thats great customer service/support! Ill be back.
Been going to JTs for the past 5 years. Nice little shop with HUGE inventory. If they dont have the firearm your looking for. They can order it for you. Great prices and great people. Thanks for the DB9.
Probably the best local gun shop in Des Monies. The shop is small but if you are patent and is able to speak to a employee, they will take the time to answer many questions so you are comfortable with your purchase. Their pricing is ether comparable to other shops or less. I enjoy visiting this shop and I encourage anyone to check them out if they are looking for any firearm or any accessories.
Nice store friendly family store. Armour dose a great job looking forward to doing more business with these people.
Purchased my first gun from here. Great experience, very friendly service. workers were friendly and knowledgeable. Even took the time to discuss some questions I had. Five stars ... will be back
Ive bought several firearms here, even special orders when they didnt stock the exact model I was looking for. Completely satisfied. Prices are far better than the big chain stores. Small shop, sometimes a wait to talk to someone if they are busy.
A law enforcement friend of mine highly recommended I check this place out. I have had a great experience consistently when making purchases here. The owner and staff are all confident and extremely helpful when making selection. I prefer purchasing from local shops and this one came highly recommended by another gun shop in town. Will return again.
I bought my first handgun here, and I was more than happy with the buy. Ive bought three guns since then, and plan on buying another tomorrow. The service is amazing due to how busy they always are, and the employees are very knowledgeable. I have become a loyal customer, and cant see myself buying any firearms from anyone else. The prices are fair, and depending on what youre looking at the cheapest around.
They are very polite and very knowledgeable they have a great selection of all kinds of Fire arms
Have purchased in the past and I am going to return. They are knowledgeable and have a great selection of what people want. I dont go there to get a warm fuzzy and chum up to the employees. I go to purchase weapons and accessories. As long as they are efficient at that I am happy. And they are.
The staff was knowledgeable and answered my questions about building an AR. The prices were reasonable. Ive done business here before, and every time I go Im always pleased. Great selection with almost any firearm you want, and the ammo to match it. I highly recommend it to any gun enthusiast in the Des Moines metro area.
Recently purchased my first handgun at a great price from these folks and have made a few trips to the store since for ammo and other items. Great staff and Ive been treated very well each time. At times they are very busy and you may have to wait a bit, but its well worth it. This is where Ill go for all my gun needs! A++
I didnt feel like I was valued as a costumer.
Great little gun shop. Great selection and priced just as good if not better than the big stores. Will definitely be back to buy again.
Im a newer firearm owner and had never purchased from a local shop but have online. I really enjoyed visiting this shop. I enjoyed it so much I purchased a new handgun, they had the one I was looking for AND the price was less than anywhere I had seen it online. These folks and their shop are top notch. Im am super happy I found this shop and will be returning regularly.
Great place to buy guns and ammo friendly service
Fair prices, great selection, and excellent customer service.
This gun store is clean and organized compared to other shops in the area. The staff is very friendly and eager to find what you are looking for without any added pressure to buy something. Their prices are more than reasonable and service is way beyond exceptional. Definitely LOVE TO SUPPORT LOCAL SHOPS LIKE THIS!
The entire staff is always very modest and willing to go the extra mile to make sure any questions are answered to the best of their knowledge. All questions are answered professionally and without any personal or political side comments added in. If you are looking for a clean shop that is honest and willing to go the extra mile, this is your new shop. DSM has many good shops and this one is one of those good shops.
Wife and I have made several purchases here. The staff are humorous, knowledgeable, the prices are very good and the store is clean. It is small with a LOT of merchandise. We will be back a lot more for sure
Excellent shop! Staff knows their stuff, fair (and usually lowest) prices on guns. Custom gun builds and service after the sale. Love these guys. This family run biz is the kind of place I WANT to do businsess with. Check em out... you wont be disappointed.
Jts is by far my favorite gun shop. The workers are knowledgeable about anything and everything. They have better prices than any other shop. That is why I purchase the majority of my guns here.
Very friendly and helpful staff. The owner is very friendly and helpful. They have a good amount of guns on hand.
Little Shop, but Good Variety of Firearms, Ammo, and Accessories! Staff is helpful, Prices are more than Fair...Give em a chance to help you out!
Incredible customer service and good prices. Good stock on hand. Good for out of town visitors.
JTGuns is an excellent shooting/supply store. The staff is highly educated in firearms, the selection is terrific, and while prices are high due to current social trends, the quality of the merchandise is very good. Worth the money and time to pick out your new tool.
JT Guns is a little shop with some of the nicest firearms in town. The staff is friendly and very knowledgeable. If you are looking for something and they dont have it, ask, they can get it for you in most cases.
These guys are too notch....guns are priced well ammo is priced even better. And they were extremely helpful to me. I will def. Be back to purchase my next weapon.
These guys are GREAT; Professional, respectful, informative, and helpful. They are not pushy and they KNOW their business very well. I witnessed several simultaneous customer interactions and each person was treated as if they were the only one in the store and they had all day! I will go back.
Always helpful staff. Great selection, and if they dont have something they can get it for you. Also has better ammo prices than wal mart in most cases.
Was in early stages of looking for everyday carry gun. They were very helpful, courteous, and patient. Good prices on Guns too. I will be back when ready to buy.
This was my second visit here. Each time they have been helpful, courteous, and professional. Only place I would recommend.
Husband and I have purchased 3 firearms from JTs so far.Everyone has been very helpful. Very pleasant and polite when you go in. Always busy. Great inventory.Great place to buy.They have done 2- Glock trigger jobs that have been fantastic for us.Prices are good. Once in a while you can find something cheaper if you look and believe me I shop.But they have it in stock, the accessories to go with it, and they are right there if you have any problems.Would highly recommend these guys.
Fantastic shop! The store is small but dont let that keep you away. The selection is vast and the staff is knowledgeable and courteous. Highly recommended.
This is my only place for guns. Owner has a wealth of knowledge and a straight shooter. Family owned and super nice.
These guys are great - Very friendly, and knowledgeable. Its a family run shop with a great selection and some fantastic brands. Ive seen everything from a cheap .22lr to a Barret .50, and everything in between. Ive picked up a couple pistols there, and came close on some others. The prices are mostly right on with everywhere else - they arent gouging on gear like some other places or online. And at the end of the day, I dont mind paying an extra $20 to keep the lights on at a local shop. Many times they are even cheaper than online.The only down side is that they are ALWAYS busy, so be patient and theyll be happy to help you out.
He answered my questions. Also gave me idea shotguns for the purpose needed.
Thought I would go support a local store in the area when I was looking to trade and purchase new guns. People who worked there were rude and short. They acted like they didnt want to deal with me. I bought 2 guns that looked good on the outside got them home took them apart and they were the dirtiest pistols Ive ever seen. Looked like they have never been cleaned!! Lint and fuzz balls inside, chunks of residue. It took me an hour and a half for each gun to clean them to the standard they should have been sold for. Will not be going back
I have nothing but good things to say about the guys at JT Guns...the people that give bad reviews are either confused or believe theyre so important that they should be first in line for everything. I stopped in during one of the busiest times of the day...the lunch hour. The guys let me browse and look around until they were able to help me, and they did exactly that...helped me. I was unsure of the best carry revolver for my own use, and both of the guys were more than helpful...they offered up a couple of preowned revolvers of the same type I was considering, which of course saves a lot of money when its something youre not going to be using every day. If what you want isnt in the store, theyll get it for you. Great job, gentlemen!
I sold a few guns to them and got a good deal and they got a good deal. I like that store.The only thing I really hate is that girl that constantly says beggars cannot be choosers WTF is that all about. I have seen people leave your store because of her BS attitude and the things she says. She has also told me this over the phone a few times when I would call to get price on rounds.
Good selection...they know their guns
The owner knows a great deal about his supply. The guns are of high quality and there is a good selection.
Great customer service. They took care of me well. i purchase my first Sig and Barrett, with Good pricing.Thanks
I wouldnt listen to the whiners. I have bought several guns from this store and found the staff to be fine. Sure they are busy, but that is the guns and ammo biz these days. There are always gun snobs out there that hate on people if they dont seem to know as much as they do. I have grown up hunting and shooting my whole life and these guys do a good job. They had the guns and ammo when no one else in Des Moines had them. I will always go to JT Guns first.
Excellent place to buy guns or accessories. The owner and his son are very helpful and always pleasant!
Awesome store ok prices, But they sell guns if you want cheap you dont want guns.
Awesome people! They have such a huge selection
Very nice staff, small store but packed with guns, ammo and gear! No problem giving them a 5++. Willing, knowledgeable staff.
Wide selection, knowledgable staff. Small staff so sometimes you have to wait your turn. Worth the wait. Support your local gun shops!
These guys have the best selection in town IMHO, although we dont ALWAYS work out a deal, I feel I am treated fairly and with respect. Excellent shop, definitely stop in.
Very helpful but I question the firearms they are selling as New for New prices.
This was my first time in JTs and they had a great selection and great prices. While I was in the store I was very impressed with the customer service I saw with other customers.
Good price and good service.....the guys knew what they were talking about and didnt try to sell me something I didnt want! Thanks JT Guns & Supply
Knowledgable staff. Made a few purchases & am very satisfied. I will likely buy there again.
Stopped in and picked up a Smith and Wesson M&P 9 at a great price. While there I heard the person behind the counter going over pistols with a customer and IWB holster opotions. The guy knew his stuff and wasnt pushy. I was in and out in no time.
Purchased multiple firearms here. The staff is extremely knowledgeable and does not pressure you. They listen to me, and recommend firearms not on price, but on what they think is the best fit for me
Another great firearm purchase from JT only place I go to. great people and nice service!
Friendly, knowledgeable owners with a great selection of handguns, shotguns, and rifles. Master Sig Sauer arms dealer. Impressive!
Guy was an a**hole over phone, burned business bridge with me my friends and family, now on banned list among my fellow shooters. never been to the store but dealing with that unprofessional attitude doesnt make it worth checking out, great firearms can be found elswhere
The best gun shop in town!
I bought a ruger LCP from them a couple months ago... When I finally got it home I noticed strange big scratches on it. I should have said something sooner but I just didnt want to bother with it and felt that they wouldnt exchange it anyways... The gun was positioned in a way that you cant see it until you get it out of the box. I have a feeling this was used and sold to me as new... Needless to say I wont be making any more purchases from this store
Super great place. Reasonable prices and lots of knowledge.
I have bought new guns and transferred in an antique rifle. The owner and his staff have always been very courteous and professional. JTs is worth a trip to anyone looking for a good value on a firearm purchase. The shop is a Sig-Sauer Master Dealer with excellent pricing on new guns. JTs also carries a variety of other brands and accessories.It can get a bit busy on the weekends and the size of the shop is small enough with limited parking which can be a bit challenging.
Friendly staff, great prices and huge selection. Awesome place!
The Best Gun Shop. In Des Moines. Always Friendly Knowledgeable Reasonable.
I have done business with this shop for several months now. He is almost always busy, which might explain why his telephone manners might be rushed (hard to tell people who are waiting in line to hold on while he talks on the phone with people asking a lot of questions). Just saying... I rate him A+
J.T., and his staff are all very knowledgeable, but most importantly they are helpful. If youre like me then you find it annoying, and even discouraging when an employee pressures you, or makes you feel rushed into a decision that you wouldnt have made if you werent pushed into it. You wont feel that way here. They will pull out a hundred guns for you to look at until you find one you like. No BS, and no upselling. Just honest guys that have a love for guns!! 5 star establishment, and Ill be in the market for a 1911 real soon. ;)
Great place to buy firearms. Friendly and knowledgeable. Great selection.
Absolutely HORRIBLE! Customer service isnt in their dictionary! The owner is very rude and unprofessional. I purchased my .380 from JTs and shot it on one outing only and had troubles with it not locking the slide back. They looked at it and said they needed to order parts. 2 weeks went by and no word form the owner so I called him and he said no parts yet, maybe tomorrow. I called in several more times days later and he kept saying, maybe tomorrow. I was growing frustrated with him blowing me off so then he says, you can call Smith and Wesson yourself. I said, Im your customer! He finally agreed to call Smith and found that the parts were never sent so now they would send the parts I was told. Weeks went by...no word. I called and left a message and my call was never returned. I called AGAIN...The owner tells me he needs my gun. I said ok, Ill bring it to you. I dropped it off, a week and a half goes by, no call, so I called again. The owner says that the part didnt fix the problem so, now, he determined the magazine was the issue and he would order a new one. More than a week goes by, no call so I called in and asked for the owner and was met with an employee of his with an attitude! He tells me if it were ready Im sure you would have been called. RUDE and HORRIBLE customer service. I asked to leave a message for the owner to call me....never did. THREE days later (today) I called and he tells me its ready to come get it. ??????I went to get it and he wants to charge me for a new magazine for the new gun I bought a few months ago!!!! He tells me Ill have to send it to Smith and Wesson and wait for a new one! I said fine, Ill deal with Smith.I then told him his customer service was horrible. He then follows me out to my car and tells me over and over that I am not and that he worked on my gun for hours. I said your customer service is horrible, you dont return phone calls and you dont take care of the customer and that Ill deal directly with Smith and Wesson. He says go ahead as I got in my car then I hear him shout...F.U!.............. Cant believe this guy owns a business! I will never go back there and I will make sure that my fellow shooters hear about JTs.
Staff is knowledgeable, great selection and good pricing.
JT was a great guy to work with and fair price on all new and used guns. Will be back very soon shopping for 1911s.
Decent selection of rifles. Seems to be a place you could find a gun that the big box stores dont carry.
In reply to the review from Doug M. who wrote:On the door it states that they DO NOT SUPPORT THE SECOND ADMENDMENT! ! !No loaded guns or concealed carry guns are allowed in the shop!!!....BOYCOT Them go to a gun shop that supports the very amendment they are profiting from BOYCOT!Actually the sign on the front door reads:No loaded guns for trade or repair. Concealed carry welcomedThere is a huge difference in what you wrote vs what the sign actually reads. Negative reviews will happen, but please, if you are going to post a negative review, please be factual (regarding sign on door).As for the rudeness of the owners son, we apologize for the treatment you received will visiting our establishment.
First and foremost i have been buying/trading and selling firearms for 10+ years. Thatbeing said, I stopped in with a rifle in hand because the shop says We buy guns. Waited 8-10 mins while the lone shop keeper helped another customer, which was no big deal as I was not his first or only customer. The part that struck me was when he asked what I had and when I told him he quickly told me he wasnt interested... didnt even let me finish my sentence nor did he want to open the case to take a look at what was in it... A clean, customized gun with ALOT of extras that I was looking to get bottom dollar out of. Unbeknownst to him, I had a couple other rifles in the car and was also interested in purchasing $1000+ firearm. He told me to have a nice day before I could offer up the others or tell him what I was looking for. So, with his arrogance In hand, I went west on Douglas Ave a few blocks to another shoppe and traded in 2 rifles and a pile of cash for a $1200+ gun as they were quick to ask what I was looking for and super helpful....even with their power being out.. P.s. during my 8-10 mins to find out he was not interested, I was able to browse the store and see that they are over priced on most of their new and many new firearms. Will never stop in again .