RC Hydraulics and Supplies has been in business for close to 20 years with thousands of satisfied customer. In twenty years we have had two customer complaints in which one was successfully corrected, the other posted here. We are a small business and its nice to go and get lunch after the contractors have stopped during their lunch hours. We welcome returns and when they are lightly used or dirty we most charge a restocking fee, they cant be sold as new. We dont stock Vise Grips with a $94.50 price tag, 9450 is the part we have issued that particular Vise Grip item. You can check out our rating at the BBB Agency and I would welcome you to do so. After over 40 years of being in business it is hard and something difficult to make 100% of the clients happy, though we try. Any business transaction is a two way street and has be to beneficial to both partys. We welcome you try another business if you are not satisfied but after 10,000 sales I think we over a very good service, at a fair price while offering a high quality product.

Beware, this place doesnt stick much on hand, and if if you return anything at this place they stick, Bob will charge you 25% restocking fee.were going back Thompkins ... Id rather pay more, Then having 25% restocking fee, Expresly wonders no signs stating that they will do that.130 I pulled up today Bob had the LIGHTS off doors locked, sitting outside in his truck ready to leave... Its tough to run a business when you do things like this. Not to mention the pair of vice grips on the shelf for $95.Wow....