Loved their convenient location, clean store and friendly staff. Very stylish and cool inventory! The owners/manager were awesome, friendly and I loved their republican anti mask policies!!!
Love the flip flops selection and shoes.Cecilia the sales lady was so great!Love my purchases.
How much do I love this store and it’s employees??? Y’all need like 50 stars! I found my second favorite pair of Birks today thanks to two lovely young ladies! And I didn’t have to smother in a mask to shop! Please visit this shop at Destin Commons. Y’all will be treated very well! Promise!
WARNING- STORES NOW CLOSE AT 7 PM Update your hours if all the stores are going to close a 7 p.m.
Staff was very friendly and helpful. I found the right birks for me, and the right size (thanks to the sales associate). I will be back to buy more!
These guys are the best! I called and told them I was 20 minutes away and traffic was unreal. It was closing time on a Sunday... they waited on us. Thanks so much for your awesome service! We are from Macon Ga and love visiting here in the summer. Love our Birkenstock’s!
Best shoe store in Destin
Went there on a whim while on vacation. They had lots of brands I love. Found 2 pairs of HeyDudes on the 70% off rack so Id call that a win! Some of the staff were kind of rude but we did have one staff member that was very friendly. This was during the early days of covid 19 so ..... ?
I always liked this store till today. Drove all the way from Crestview to buy 3 pairs of Birkenstock only to have the manger be as rude as can be!
Best ones
Very nice! Large selection and GREAT customer service!
Absolutely worst service, everyone there is 100% incompetent, ordered shoes last week and apparently they are still in the store not even shipped yet....... Although they called last week to say they were ready to be shipped, were they ever going to ship them if I had not called..... who knows but they do have my money......management is a joke.
I’ve never been into the sunset shoes but I have met a manager... he came to my store and accused me of spreading rumors about his store and proceeded to cuss me out. I would not suggest this store to anyone looking for a friendly atmosphere
Nice selection of comfier shoes for a small shop --very nice staff
The manager was extremely knowledgeable & helpful. I will highly recommend this store. I love my new shoes! Thank you!
Good products but TERRIBLE customer service. just a little thought: you’re not being very helpful if you make the customer feel uncomfortable about their choices. wont be back
The address is wrong, its actually at the commons mall. But this place is great! Ive never met such nice people and they really care about what they sell. If its not quality, they wont put it in their store.
I dont live in Destin, but I buy all of my Chacos and Birkenstocks at Sunset Shoes. We visit every spring break. Great service and they have a lot of shoes in stock for such a small store.
Very good selection for such a small shop. The lady who helped us was friendly and knowledgable.
Let me just lay this out for anyone who wants to go buy anything at this store. My fiance and I went into this store CHRISTMAS shopping for our families. As soon as we walked in the door we were rudely greeted (if you even want to call smirks and rolling eyes a greeting). There was a short younger blonde girl & taller guy standing by the counter staring at us as if we were walking onto private property. I work retail and greeting a customer in a humanely fashion is a pretty normal occurrence. The way these 2 acted was completely unprofessional and uncalled for, Im not sure how they even contain employment with the lack of effort put into their job. Continuing on, we glanced at a couple patagonia shirts and discussed them when we realized that we were being grilled for standing near them. Realizing it wasnt okay to stand near clothes in this retail store, we moved on. As soon as we walked away from the clothes that might I add we didnt touch, the 2 employees quickly rushed over while staring at us to fix these items. We decided this store clearly didnt want customers to buy anything so we left, the farewell to us was just as rude as the greeting. If you intend to buy clothes or anything for that matter I would highly recommend visiting a store that allows you to get near the merchandise. If I could leave negative stars I would. Im not one to leave bad reviews, but this was completely unacceptable.
I love this shop, the employees go out of their way to help me find what im looking for. Thanks to the staff for being so accommodating, ill shop there again!
Went here to get a pair of chacos and they had extremely low stock of them. I chose around 4 different pairs and they didnt have any in my size. I could tell the girl was getting tired of going back and fourth so I asked her if she knew which ones they did have and she said we have most sizes in this seasons shoes so I asked her which ones were this seasons and she couldnt tell me. So I asked if she knew which ones she had in a size 7. She said no. Then I asked her if they had one more pair and she went to the back and then didnt even come to me and tell me no. She completely ignored me when she came back out. She stood with her arms crossed and a sullen look on her face when we first went in. I dont understand why you would work in the public or in retail if you cant treat people nicely. She had bleach blonde hair and a nose ring. Avoid her.
Love this shop & my new sandals. Excellence service staff was very warm & friendly in a lovely boutique.
Poor customer service, argumentative staff that were very eager to tell me I was wrong about my previous experience with two different pair of shoes they sell.
Managers are great and will go the extra mile to get what you neeed.
Good selection and very helpful staff always took care of anything i needed or problems i had
Great selection if shoes and Birkenstocks for kids.
Excellent shoes, service, & warm helpful staff.
Very nice store in great location!
Fantastic shoes and very knowledgeable staff!
Staff not very inviting but they have a large selection of shoes
Talks you into a pair or tight rainbow sandals saying they are supposed to be tight and they will stretch. 4 days later when the sandals still are painful to wear, they dont let you return them...
The service there was way slow and they messed up our orders twice without showing any courtesy
Never shopped there before.
Expensive but decent.
Well managed !
Best Shoe Store in Destin Best sandals in Destin
Very good