I had two sculptures ordered for an event this weekend. Ordering was super easy. I spoke with someone named Isaac, and he helped me figure out what would work best for my event. Delivery was perfect, and everyone couldn’t stop commenting about how awesome and unique they were. Highly recommend this place! Prices were super competitive, as well.

Amazing customer service, Wally is great !

They went above and beyond for us today. Delivered ice to us when we were in a pinch and our ice machine broke, not only was the service super quick but super professional as well we are very grateful.

Love this place, great staff always friendly and on the job. Never had an issue with anything. Fast service and great prices.

Usually this is my favorite ice and the only one i will buy, i know it sounds weird but, the last couple bags i have bought seems different than before. Makes me not want to buy anymore!

Very unprofessional. They cheat their own employees and are very poorly managed. I would NOT RECOMMEND

Great customer service skills. I had an issue with billing and the accounts receivable dept was excellent about explaining our account to us. Thank you US Ice.

Isaac is so nice and cute! Thank you for all your help!

Always purchase my ice from U.S. Ice fast service, friendly service.

Coldest ice in the US! It lasts longer then the average ice as well, straight magic! Keep killin it fellas

There was a miscommunication and after talking to a manager they were immediate to resolve the issue. And on Memorial Day no less! Thank you so much US ice!!!!!!!!!!!!!!! 5 stars for customer service.

This place was awesome!!!! I needed an ice luge for a party and they were great to work with! They engraved it for and it turned out awesome!!! It was the clearest block of ice I have ever seen!!! Highly recommend and will use them again in the future!

Been using their product for years, it still hasn’t melted.... highly recommend

Poor customer! Failed to deliver my order

It’s always a pleasure to work with Jeff Deck from US Ice! If you’re looking for great customer service, look no further!

This place has a great staff that really knows how to take care their customers!

I work for a gas station in Fenton, Mi, out of all the vendors we have in and out of our store U.S. ICE is the absolute best. The drivers are always really nice and willing to wait if I have customers to get a key to open our freezer. I called them on the 4th of July and they were here within two hours, when they are located about an hour away. Normally nothing gets done that fast, even if we run out of gas, ESPECIALLY on a holiday. Today I called them and a few hours later were here and filled up my cooler, not only that but the delivery men noticed the cooler wasnt as cold as it needed to be and took the time to call someone to come fix it. The repair man was here within the hour and we werent charged a thing for it. Thanks guys!

I get my party ice here! Prompt service and good prices.

Always go here for my dry ice when having our reunion picnic

1 used for traveling on vacation packing kids ice cream it works just great

Great place, great prices. Jeff, Ray and Freddie are awesome!

They provide ice to many stores! Its both good and cold!

Best place for all ice needs, and the prices are great!

Every couple bags I get either has hair in the ice or dirt and sometimes dirt and small rocks... made sure I took pictures of it this time

Great service loved the cashier

Probably should change their Sunday store hours. I’m here at 3:00 P.M. and they are closed smh

Drivers steal, Ive been ran out of ice 1s a month all summer I switched to Taylor ice and they a great so far

Need pellets or rice. Dry ice.

What a joke working with these guys 😂😂😂

Great place to work.

Go there for all my ice needs, a lot cheaper than a bag of ice from the gas station or party store.

Picked up dry ice for parties and when my freezer went out. They ate always trying to help!

The average wage per employee 65.00 daily for 250+ bags of ice....slave wage... Lets see the owners responds. The is old America.

Fast services