The McRee Collision team is awesome! I had my Volkswagen Jetta repair there. The whole staff was very respectful and knowledgeable. Cynthia was the best and communicated with me through the whole process. She goes above and beyond and is so friendly! The repairs look great as new. Definitely will be coming back here!
Best collision center on the planet. Everyone is friendly and knowledgeable. Guarantee their work which is second to none. Thank you !
I wont ever be using Mcree Ford again for any service. Cynthia at the front desk is unprofessional. They should consider hiring a new person that actually provides updates on vehicle status. Ill be recommending USAA no longer do business with this establishment. So disappointed.Finally received my vehicle back after months of waiting and my lights no longer work. It appears that they cut the wiring while working on the back end of my vehicle. Save yourself the time and take your vehicle somewhere else.
The team at McRee Fords Collision Center are top notch, we had great communication, transparency and professionalism through out the whole process. Mike and his team did an outstanding job with our 2015 Honda Accord.
I came in thinking I might need to make an appointment for a small cosmetic damage to my bumper after going through a car wash. Cody and Mark took care of me right then and there and I was out in 30 minutes! Plus the service was complimentary!! Thanks for making this an easy experience for this mom! I really appreciate it!
I purchased my car from McRee Ford in 2015 and was very impressed with the honesty and transparency of the sales team. A few weeks ago I was in an accident and had the pleasure of working with the collision center. My contact Cynthia was incredible from the beginning I don’t know how much she makes but she deserves a raise! She was extremely communicative and made sure I knew what was happening every step of the way with my car and insurance claim. I picked up my car today and it looks great and was detailed inside and out thank you McRee for incredible service across the board!
Cody was great! Couldn’t have asked for a better service. Car was finished in a timely manner and looks great! Very happy!
They are the best. I never have a problem with the body shop or sales dept. I have done business with McRee Ford since 1965.
I was involved in an accident and had my truck towed there. McRee collision to the time to look at my truck and get everything started as far contacting insurance and myself. In the end I ended up having my vehicle moved to another shop but only did so because of insurance circumstances. All of the people in the collision department were very professional and courteous. Will definitely consider using them in the future.
The food is excellent and the service is too!
Was incredibly impressed with the service, communication and speed at McRee Body shop. Had a slight mishap and wouldn’t trust anyone else with working on my car. Everything was done in a timely manner, with a holiday during that period. There was open, honest communication about what else was needed to be done and how much longer it would take.I highly recommend the services at McRee Ford Body Shop. Everyone is fantastic, friendly and informative. Worked with Cody, however, everyone I encountered was great.
I was side swipped one morning and went to multiple body shops to try to get it fixed. I came here because it was close to home. I couldnt have made a better choice . My man Cody F. And his guys made sure everything was up to new specs or better. He kept me informed on everything they did . He went above and beyond customer satisfaction. If anything happens to my cars again he has my business for sure.
I refer anyone I talk to here...I drive a Ford f450 tow truck and trust them with my baby!
Cody was my service consultant and he was amazing at communicating constantly where were in the process. Would bring car here again
No one communicates where car is in process even after promising to do so. Starts with Bodyshop Mgr.
Painful is the word I will use for our experience. They struggle to communicate what our damage was, they struggled to work with our insurance provider, and the dealership basically held our car hostage and forced us to use their body shop due to some really unfortunate circumstances. It’s a shame because their sales people do a great job of working with customers. Don’t just stay away from them, RUN!
Awesome!! Took very good care of my truck. Body work was exceptional, paint matches doesnt even look like it was damaged. Kept me informed of the progress along the way to completion. I am very satisfied with the work done.
McRee did repair for our Ford Edge after someone rear ended the car in a parking lot. The work was first class and done in a timely manner. The staff is also first class.
I recently contacted the collision center by phone. The person receiving the call was good. I asked to speak to a specialist to get an estimate on replacing the drivers side door on my 2013 e250. She said I would receive a call back. Next day no call. Went through same process. No call at all. I have purchased a new car at Mcree just over a year ago. Due to the lack of professionalism by the collision center I will not buy my next one here. There are plenty of other dealers, and Collision Centers around.
Couldn’t be happier. Had to set an appointment, but in the middle of this pandemic madness, no problem. Took the car in and explained the problem. Car needed annual inspection and oil change along with fixing the transmission problem. Was ready in short time. Problem was covered by warranty. Paid for the inspection and oil and on my way! Great!!
Excellent service and work. The staff is incredibly kind and accommodating. Very happy with the service and the outcome of my car.
They are very polite and treated me with respect did good all the way round
The whole team there made it painless as could be having to leave my new truck for repairs. They did a great job making it look like a brand new truck again, I would highly recommend them to take care of your vehicle needs,
I always feel McRee goes the extra mile to take care of all of our vehicles. Communication throughout the whole process is greatly appreciated. Cost is definitely kept in mind and makes doing business at McRee much more comfortable. Thank you
Great service.
Awesome job!! They finished on time. Went over and above to my expectations. Way to go Mcree Ford Body Shop!!!
My car looks like new again! And they detail cleaned it! The ladies in the office were super nice and helpful!
They were very supportive of the scheduling challenges I had. They even installed an item which I provided (replacement door handle) and only charged labor.I was happy to see that they were setup for social distancing with separation spots marked on the floor.
I have never had such a wonderful experience with a dealership as I have with this one. I called about my AC not working. I called James the person I bought the car from he had Brian call me and that was it. Fixed ASAP and I am very happy with the service. He even washed my car. I will definitely recommend you.
Cody went a above and beyond to make this entire situation better. He was a able to answer all my questions and offered helpful information to help me in the future.
It seems like they only put Freon in my car and they did not fix the thing that I brought it in for. My A/C still blows hot air out of the drivers side and cold air from the passenger side. However when it’s on max cool it’ll blow cold air on both sides but that’s the only time it blows cold air on the drivers side.
One of the best Ford Dealerships. Thank you for everyones efficiency and professional services. The friendly atmosphere, makes a world of difference.
Had an awesome experience. Very professional. Very quick as well. I Was able to get in and out quickly.
I was able to get in and out quickly for my repair. Replaced sunroof bracket, tracks and motors in one day. Very pleased.
I have been very pleased with the service I receive from McRee Ford for my Explorer.Their competence makes me feel secure that my Explorer which I dearly love, is well taken care of.
Took my f150 in for ac problems. Ac was still doing what I put it in for so took it back found out my warranty had expired and had to pay 550.00 to have the problem solved.Also took the same truck in due to low freon they said I had a bad high pressure hose leaking paid over 20000 to have replaced. Now there is a leak in my evaporator radiator on the side the hose was replaced going to cost over 700.00 to repair.Was a loyal customer of Mcgree Ford but now going to find another mechanic for all my repairsIf the repairs had been done correctly the first time it would of been covered on my warranty I paid for
Had a bed liner sprayed in on a new truck. It was done in one day and they did an excellent job. All bolts were removed from the bed and the liner sprayed, leaving a very clean and professional look.
Quick lane was simple to get appointment. I was on time and they were on time. 15 minutes for inspection and oil change and tire rotation. Car returned with plastic protection on wheel and driver seat. I assume it was sanitized for Covid protection.
Have been going to Quick Lane for years and will keep going in the future. Mcree staff do a great job.
Service associate cared for my vehicle needs. He asked plenty of questions to show his attention to detail during my visit. Look forward to coming back again.
I delt with darlen very professional at her job. Answered all my questions I had. very respectful I would be comming back for service for my truck. If need be. Thank you very much
I camein for a recall on my vehicle. They came back telling me that was not the problem. If I got a paper showing that was the recall then how come they are saying different. I will not be going back to that dealership. I dont like the experience I had there.
Darlene has been my Service MGR for some time and Does a great job of keeping all in task and keeping the customer informedThe Setvice group is the reason I keep coming back to McCree Ford for my after purchase work.Cody st the body shop is another Very Good Guy to visit and do business with. Just recently had some body work done on the driver side after Kissing the side with a large power pole.His guys are artist and it looks like it just rolled off the assembly line. He too keeps u informed of what going on. And meets the deadline that he predicts .A great group of people in the McCree “Family” of service..Thank u all for What U do and the Excellance that you stride for in service.
The process is great, the gentlemen that helped me, always seems to have an unpleasant disposition, almost like he’s doing us favor. Other than him, the shop is great.
Service and work is exceptional. They are the best. Enough said.
Our 2014 Explorer developed a need for 2 repairs and the team at McRee Ford was able to fix both issues in less than 1 work week, and made a rental car available. Additionally, the repairs were covered by our extended service warranty - thanks to the whole crew at McRee for taking care of our family vehicle!
Always so polite and super quick service! And during this time you could tell they kept everything very sanitized!!! Thanks y’all!
My AC switch wasnt working and the airbag light was on so I called McRee to have it looked at and the fixed it the next day and didnt charge me anything!!! Great service and great company!
Service men were waiting on me when I arrived to guide me step by step through the process. Everything was wiped down and cleaned when I picked up my vehicle
Great experience! Fast, friendly and affordable.
Good folks and helpful.
Been coming here for years, always have a good experience.
Nice people and the results I got made the truck look like new again with a lifetime warranty
Cody was very attentive and assuring that the job would be done right just as it was. Thank you
Very professionalism nice to deal with
Excellent service. Thank you Alberto!
Under 15 min Oil Change. Great service.
They told me what the problem most likely was and then fixed it in a timely manner. Also gave me a loaner car at no charge.
Everyone at McRee is very professional. Always treats me like family when I’m there.
The punctuality was right on target with what I was told...
My overall favorite place for all my car needs!
Excellent service. Wonderful team.
In and out in less than one hour for a recall.
Fixed what needed to be fixed in a timely matter
Everyone was very professional and helpful!
I have the premium extended warranty for my 2014 Ford F 250 King Ranch truck with 43400 miles, my truck is kept under a carport, when I found my power window on my rear window was rusted underneath the plastic molding, I felt it should be covered under my bumper to bumper warranty, but was denied when taken in to dealership for repairs, the quote for replacement was over $800.00, two other problems were taken care of on this visit, I had peeling paint on the side of my truck a few years back and that was covered.
Craig was very helpful.
Was in and out fast
Great experience...
They did a frantic job.
Fast and quick
Excellent service
Quick repair
Worst ford dealership in Houston area i test drove a 2016 used Ford Mustang and It caught fire 🔥 on 45
Had parts in stock!
Friendly staff.