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Pacific Flyway Supplies
1690 N Lincoln St, Dixon, CA 95620, United States
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Pacific Flyway Supplies
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Jo
Review β„–1

Friendly and knowledgeable staff. Nice to work with a local business vs a large corporation. Also, with the ammo shortage it’s even nicer bc they have a live inventory page with text notifications when they receive a shipment. πŸ‘πŸ»

Ca
Review β„–2

This place shipped my item SO fast…extremely well packed. Arrived in perfect condition. Very pleased!

Se
Review β„–3

If I could give less than one star, I would. This company took my money for a yeti bucket, without ever shipping the bucket. I have emailed and called with no response. I am having to go through CaptialOne to get my money back… you are better off burning your money for warmth than ever trusting this trash bin of company to provide any sporting goods.

K.
Review β„–4

I bought walnut oil and what I received was Almond oil. A huge difference in price. The box arrived damaged, luckily the oil wasnt damaged. I had to toss the box. I live in Maryland. I tried calling them but they never answered the phone. I emailed them and they replied that they were so sorry, said they would send me a return label, that they would would ship me the correct walnut oil expedited shipping. I waited one week. No walnut oil. I contacted them. They stated that since they hadnt received the wrong oil they did not ship the walnut oil that I ordered. I was shocked. They changed their tune. Now, they say that their shipping company will not ship me my walnut oil until I send back the Almond oil. I have no box. I am disabled. I am hoping that a friend will get me a box so I can ship the Almond oil back. I asked them to send me the Walnut oil so I would have a box to ship the Almond Oil back in. No, is the answer. They will not budge. Not my error. This smells very bad. Their customer service is terrible. I would recommend that you do not have them ship you anything! They dont listen to customers. See all of the negative reviews here saying the same thing! They have no regards for their customers. They have stolen money from me and will not right the wrong they have done!! Dishonest, greedy, selfish, self absorbed, narcissistic uncaring! DO NOT BUY ANYTHING FROM THEM ONLINE!!

As
Review β„–5

Called them to confirm that they had an item in stock before driving 2 hours. The gentlemen I spoke to was kind enough to keep me informed on the items in stock.I drove up there Thursdy and sure enough everything was there as he said. He even remembered my name.I would definitely shop here again regardless of the 2 hour drive.

Pe
Review β„–6

9/20/21 The saga continues, after my last review they finally reached out and had me send the call back, in order to get the right call. I sent the call back, and I can see it was delivered. Now, I cant get ahold of anyone again. So essentially you have to communicate with them via giving a poor review on a public forum. These guys should be embarrassed of the business they run. I thought if I ordered a duck call on Sept 3rd I would have it by the NE opener here in Cali. Instead I am out $150 bucks with no duck call. Essentially, it sounds like they stole from me. Do not shop with them and a tip to Tim, your auto emails are embarrassing. Maybe spend less time producing those and more time communicating with your customers.9/13/21 I ordered a Lares duck call, I then received auto response emails that were weird and trying to be over comical about being part of the family. Thats beside the point. I got a call, it wasnt the right call and it was for someone in Missouri. I cant get a hold of this place, email or phone. All I want is the correct call because it was expensive. I might reach out to the dude in Missouri, who I assume has my call. Ill save you the trouble, dont buy anything with them, it will be wrong and you cant reach anyone. So much for being part of the family.

Br
Review β„–7

I was a little leary to say the least after reading all the negative reviews but Pacific Flyway Supplies knocked it out of the park!!! Fast shipping and AWESOME prices. Will do business with them again....Thanks

Ad
Review β„–8

Had a decent selection of ammo in stock given the current shortage going on. Prices were a little more than I would like to pay but I was just happy that I could actually find certain rounds in stock. Staff was friendly. Would recommend and will be back.

Ke
Review β„–9

Just went for the first time and the staff is really helpful and friendly.

Ba
Review β„–10

I ordered a cap from them. I did receive a cap in a timely matter but they sent the wrong one. I have tried contacting them twice and got no response. Although I do not hate the cap they sent I would have preferred the one I ordered. Since no response I guess I will have to live with it. I had considered buying some other items from them but I won’t at this time.

Ju
Review β„–11

DO NOT BUY ONLINE! Easily the worst customer service and dishonest company I have ever dealt with. Placed an order online and was lied to on multiple occasions that the item was shipped. After 2 emails, the company quit responding. With nearly a month of no honest update, I reported this as fraud to my credit card company so I believe this is what finally triggered my refund. Do not support this lying crook.

Ba
Review β„–12

My experience with PFS was bad customer service. They sent me the wrong item then ask for pictures of the invoice and item. I sent pictures three times and they said they didn’t receive them. Others that were cc’d did so I’m stuck with the wrong item.

Ni
Review β„–13

I Ordered a knife from them for $160. Never head anything from them about the order, tried to contact them about it no response. they dont even bother picking up their phone. sent an email asking them to cancel the order and refund me. nothing has happened. if you value your time and your money go someplace else. would give zero stars but google wont let me.

Ro
Review β„–14

This company has reasonable shipping cost and extremely fast shipping to AK. I placed an order a and received it in three days! Will do future business with them!

Sa
Review β„–15

Tim is extremely helpful and a great buisiness man. I see multiple comments below that are not truthful. I have only experienced great things at Pacific flyway and will continue to support this local spot. Tim keeps all the best items in stock.

Da
Review β„–16

Great shop for hunting and grilling. Nice stock of ammo just pricey!

Ch
Review β„–17

Well Im not gonna lie I love the fact that a store like this still exists in California in the current state of affairs ..however the people that work here not sure if they are the owners or not but God o dear they are totally oblivious to common curiosity and customer appreciation.

St
Review β„–18

I wanted to order a couple of cases of shotgun shell for next season, it was my 1st time shopping there and my last ! I was informed that they had a minimum order of 20 cases !Oh Well, chalk this place OFF the list

Si
Review β„–19

I met the a while back just before covid all the bbq stuff one needs and surprise

Er
Review β„–20

Support the retailers that support you!Im consistently impressed with the quality of Pacific Flyway Supplies products. But anyone can resell products. Tim is knowledgeable, personable and truly wants you to get what you need and want. When was the last time you had that experience in a convenient big-box store?Although the storefront operates on new Covid-19 hours, Pacific Flyway Supplies website is open 24/7.

Br
Review β„–21

A good amount of inventory, with restocking deliveries occurring regularly.

Le
Review β„–22

Cool place. Service excellent. All kinds of neat stuff.

Ma
Review β„–23

Always a great experience doing business with them! My orders are always on time and the staff is knowledgeable and always helpful. Pacific Flyway Supplies is my go to spot. Highly recommend checking them out!

Co
Review β„–24

Ordered a Mystery Ranch Backpack that said they had in stock. Received an email stating that my item was ready for shipment and a UPS label was created. After not seeing any progress from UPS over the next days I tried contacting the company with no success. Received an email response stating that my item was no longer available and my credit card would be refunded. Still have not received a refund and I leave for a hunt soon with no pack. Will never use this company again.

Jo
Review β„–25

Fun place to shop if your a sportsman

Mi
Review β„–26

I would like every to meet Tim Anderson, the owner of Pacific flyway supplies in Dixon, CA. This is not something we wanted to do, but felt this information needs shared so hopefully it won’t happen to anyone else. This is our unfortunate experience with him.Tim messaged my company, Fire & Smoke BBQ, asking if he could be a retailer for our rub line. After a few emails back and forth, Tim ordered eight cases from us. I mailed him our product then invoiced him for it all. Nearly $800 of cost fronted.At this point Tim started acting funny. He was taking longer to answer messages and not emailing back. The invoice due date has come and past. He is no longer answering any messages or emails. Ghosted, if you will.I would like all of my bbq family to know what kind of business man he is. He is selling my product that he has no intention of paying me for. I’m not sure I would even call him a business man. To take advantage of a small business like this, especially during COVID when we are already struggling to survive, is horrendous.I am asking all of my friends to please share this post. I would like everyone in the barbecue community and everyone else that is ever done business with him to know exactly how he works.

Ba
Review β„–27

Great store . They always have what I want and are very friendly.

Ry
Review β„–28

They took $800 of product from a small business and have not yet paid them back even though the product is for sale in the store and on the site. Do not recommend.

Ro
Review β„–29

Great store. Great staff.

Jo
Review β„–30

Pacific flyaway supplies is my go to spot for all of my bbq and waterfowl needs. It is a family owned shop, that makes you fee at home once ya walk in. The owner Tim had been nothing but great to my family. We bought our 1st grill from there after he took 30 minutes of his own time going through the grills, and over pellets and pros/cons of everything. He personally delivered the grill to my rural location, he has helped with all of my bbq needs for my bbq business. He has always been a pleasure to deal with, he has delivered pellets to us along with many other things as well for my wife. Just a wonderful place with good people. Support your locals

Hu
Review β„–31

Not an honest business man. Orders products from small startups and stiffs them. Dont support this mans greed!

Je
Review β„–32

Ordered a grill cover. Was supposed to be here two weeks ago and still nothing. It reads it still hasn’t even been dropped off at a usps location. I ordered 3 weeks ago. I emailed them, as they requested on the phone, and still have gotten a reply and that’s been a week. I called again and left a message and I’m sure I will never get a call back. If zero stars was an option that’s what I would leave. Hopefully I get my item soon.

Je
Review β„–33

This place has premium waterfowl hunting and cooking supplies

G
Review β„–34

Purchased a Daniel Boone Green Mountain Grill and all the extras needed. Tim was awesome, helping me get just what I needed! Have had awesome service, will be back for more. Thanks Tim!

Ad
Review β„–35

We bought a Green Mountain grill from Flyway supplies today. Very good product knowledge, fair prices. Lots of great products to go along with our grill. Great hours of operation. Always great to be able to buy local!

la
Review β„–36

Great owners... Friendly and informative... Limited selection but great non the less.

L
Review β„–37

Nice, patient guy helped us out. Great service.

Ry
Review β„–38

If 0 stars were an option I would select that. TERRIBLE customer service. Ordered a GMG grill cover over 7 weeks ago. Called them several times, no answer, no return voicemail. NOTHING. Finally after a month someone picks up the phone! He says β€œ sorry about that we’ve been bombarded with orders, it should ship early next week.” Weeks later nothing. And again back to them not answering the phone or returning calls.THIS SITE IS A SCAM. I highly recommend not ordering anything from Pacific flyaway supply. Like several of you, I’m extremely disappointed in how this business can treat a customer in this manner.

Je
Review β„–39

I ordered a Daniel Boone GMS for my boyfriends birthday and actually got it delivered within 15 mins! Very speedy delivery and great service. We’re very excited to start using this smoker. Good price too

An
Review β„–40

Great selection of hunting products, and a ton of BBQ products making it one of the only BBQ stores in the area

Da
Review β„–41

No ammo no mojos complete waste of gas and time

Ry
Review β„–42

Ordered a gmg daniel boone cover because they were the only ones that had them at that time. Received a shipping conf number. It never left the post office. Called store at least 6 times and no answer. Emailed 3 times and no response but they keep emailing me store ads. Still dont have my cover but they got my money. Pathetic customer support. DO NOT BUY ONLINE!!!

Ch
Review β„–43

Selling stolen products. Ordered rubs to sell from a small business and never paid for them. Scam artist and complete disgrace of a β€œbusiness”

Mi
Review β„–44

Always glad to walk into this place. I buy ALL my BBQ rubs, glazes and sauces here!

Al
Review β„–45

Simply Outstanding. Best place to purchase Ammo by far. I have purchased all of my .22LR and 9x19 from them and each time the price and ammo quality is simply the best. I have looked up my price per round and I match the bulk packs for sale on websites like Cheaper Than Dirt or Lucky Gunner. I end up buying the stores entire supply about every other time I walk in to shop for ammo, the deals are just that freaking good!TLDR, Online bulk prices at a local store. What more could you possibly ask for. 5 Stars only because I couldnt give 6

Da
Review β„–46

Great prices, fast shipping and excellent customer service. Highly recommended!

Ja
Review β„–47

Great variety of hunting, fishing & BBQ-ing equipment

br
Review β„–48

We stopped by the other day when we noticed the giant Yeti Coolers banner out front and I wanted to take a look at a new daily use cooler. We stopped back today to make the purchase. Staff was super friendly and knowledgeable. Im sure we will be back the next time we are in need of something.

Se
Review β„–49

Great store, Tim is awesome hes got whatever you need for your outing!

J.
Review β„–50

Ordered some jj lares reeds on oct 28, 2019. was leaving on a waterfowling trip in 2 weeks. was told they shipped oct, 29th. told first class. should arrive 3-5 days. not here 6 days later. tracking shows still at post office in ca. l called 3 times, got recording, no return call. l emailed twice, called post office in the city, said error was on them improperly labeled item said call business. l did. no call back or email . l only ordered here because regular supplier was out. very sorry customer service. VERY unhappy . keep the reeds..

Jo
Review β„–51

Ordered JJ Lares duck call reads from this poorly ran company out of California back on Nov. 4 and they still havent shipped from. USPS shows no receipt of package with the tracking number given. Sounds like this company is just taking peoples money and not sending the product.

Li
Review β„–52

The customer service I received while buying a Traeger for my boyfriends birthday was amazing! Not only was the staff knowledgeable about their product, they offered to personally deliver the grill after the store hours on the boyfriends birthday so that I could keep it a surprise for him. I know well be back soon to pick up our pellets and accessories! Thanks Pacific Flyway Supplies!!

Ma
Review β„–53

Amazing place. Were lucky to have a place like this locally.... Even better prices than the Outdoor Giants.

Du
Review β„–54

This Business is first class all the way!! Friendly. Caring. Help out without a doubt. Very knowledgeable. Great prices. Exchanges are a cinch.

Om
Review β„–55

Ordered a couple duck calls from this place online and never got them. No customer service either through email or phone. Seems like I got ripped off. Do not order online.

Sp
Review β„–56

Great prices on ammo. All the smoker supplies youll ever need!

Jo
Review β„–57

Nice store, clean and laid out nice. Good selection of Yeti coolers and the such. Prices are as expected. They have a lot of duck hunting equipment.

Ry
Review β„–58

No correspondence on online ordering. Can’t call, no email responses. Pathetic. It’s been almost a month since I placed my order, and no signs of I will ever get it.

Da
Review β„–59

Used their online store to search for a speck call. I’m all about helping out and supporting local businesses even if it costs a little more. The online store informed that there was a certain call left in stock and in a certain color. When I purchased it a couple days later I get a message saying that all that’s actually left is a color I didn’t want so I requested a refund. Thank god for using PayPal because I tried reaching out to PFS multiple times asking when a refund was processed. I ended up using Presley outdoors that had free two day shipping and was actually truthful in what they had in stock. Also thank god for PayPal or I would’ve been out a few bucks.

De
Review β„–60

Great Shop, Great selection and Great ownership. Staff was helpful, knowledgeable and approachable without being pushy. Very comfortable environment.

Ba
Review β„–61

Great place for all your waterfowling needs . Knowledgeable and friendly service as well !

Wi
Review β„–62

Lots of good gear at good prices on just about everything

Je
Review β„–63

Great place !!! knowledgeable owner nice guy

La
Review β„–64

Great spot to pick up your water fowl gear. Great pricing on BBQ Pellets!!!!

Ke
Review β„–65

Very helpful and had just what I needed will shop there again

Be
Review β„–66

Very helpful and accommodating. Tim even offered to come over after work and help me set up my smoker.

Ro
Review β„–67

Great shop! Remember to support local businesses.

Au
Review β„–68

Many different types of duck and goose calls and many decoys to choose from. They will also let you blow calls to see what ones you like

Ka
Review β„–69

Fantastic customer service. Tim goes above and beyond.

An
Review β„–70

Good selection and price of ammo

Mi
Review β„–71

Tim knows his stuff

Mi
Review β„–72

A lot of product and owner is very friendly definitely recommend

We
Review β„–73

Good gear and great guy!!!

La
Review β„–74

Very friendly staff

Information
100 Photos
74 Comments
4.2 Rating
  • Address:1690 N Lincoln St, Dixon, CA 95620, United States
  • Site:http://pacificflywaysupplies.com/
  • Phone:+1 707-474-8448
Categories
  • Ammunition supplier
  • Sporting goods store
  • Appliance store
  • Pet supply store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:11AM–3PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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