Personally it is one of the best salvage yards i have been too. You talk about service and knowledge. Wow. Ask for Rockin^ Roy tellem stretcher sent you
Very bad service bought a motor from them which they guarantied it but it didnt work called them n told Roy about it n he had a very bad attitude about it n said he wouldnt give me my money back nor money of labor i wasted to install the motor.Well guess ill see them in court.
Great service... If they dont have the parts... They tell you who has them n provide contact information
Excellent service and has just about anything you need for your vehicle parts wise
Let me tell yall its a nice, clean, friendly place to be on. They make you laugh while waiting for the parts. Very very friendly would really recommend going here if youre looking for used parts.
They have the best prices for used parts !!! any place I call that over price but Ive been going here for years and they havent let me down at all my car still running great!!
I needed a rim for my truck, which they had one. This rim had a tire on it. He told me over the phone the rim will be ready at a specific time. I get there to find that the rim has a tire on it and that I have to take it to a nearby tire shop to get the tire off and bring the tire back. Note I would also have to pay for that service. When I asked why in the world would you tell me that the rim is ready over the phone. He rudely explained that he does not have time for that.This company does not understand what is customers service. Funny thing is that I teach courses on customer service throughout the U.S. and I will forever use this bad customer experience in my course.There are many other similar businesses that provide extremely much better service. It was actually painful to give them even 1 star. In my book they should have -5 stars.Please please go somewhere else.
These are really cool people working here. Needed a part for my Crown Vic and they actually gave it to me. Thank you very much course it was just a Rubber seal
Exelent customer service
Good, honest,service.
Even though they told me at first they had my part then come to find out they didnt, well they had crashed the car and hadnt filed it out, so no luck. They were nice about it quick, they had offered me the part way less extensive then across the highway where i found it and they were nice enough to look and see who has infer in stock.
This is the best place! I’ve been here at least three times and every time I go it’s always a fair price and just wait a while for my parts to get loaded in my car!
They get with you as soon as you walk in and have very reasonable prices and solid warranty.
Great service
Competitive pricing for parts. They replaced my engine. Owner is really nice.
Friendly faces n help u alot in what u need
Aaron is by far the best.. I love ordering parts from him!! He is extremely knowledgeable and helpful. His customer service is truly ineradicable
Roy is always very helpful and fun to deal with. Theyre my first to call when I need parts and if they havent got what I need, they help me find it. I highly recommend them as a first stop shop for spare used parts. They test their parts before they sell them to make sure youre getting a operational part.
VERY BAD EXPERIENCE!!!Everything was going well, he seemed like a nice guy but there was an error on his part and did not let my mom explain, he was VERY rude and was not helpful at all. Be careful not to get on his bad side!!
Had a great experience, great price for set of sun visors. Felt free to look around without any issues.
Great group of guys! Thanks Roy for the tour.
Auto parts
AMAZING SUPER FAST SERVICE! 100%
Hard to find parts
Found old part that I needed was looking for in other places great service and reasonable price
Roy is the best shop in the RGV hands down!
Fixed out Toyota and forever the best vehicle. Thanks guys
Our AC works Excellent now! GREAT prices
Awesome place and they are fast
Cheap auto parts most accessible location fast service
Good customer service, affordable prices
Excellent service and very friendly, by far the most honest people Ive ever dealt with in the salvage business
Mr rendon was very helpful..so were his employees..waiting time was appropiate due to the process ..they had wut we needed so yes...very much appreciated.
Very nice polite quick service & very helpful
Good honest place to shop for parts and the customer service was fast and convenient
This place is really great they have fair prices n great customer service
Great place to buy cheap auto parts. Good service.
Some deals are good and some are just exaggeratedWouldnt recommend the place though. They have really bad customer service the owner and his son just dont know how to respect thier customers.
Good sevice ever nice people in tne front
Great folks!! SUPER helpful and just plain LOVELY people!!
Find the best parts you need for your vehicle we sure did great prices and service
The wait is a little long, but its worth it. Always courteous, always a fair price.
Great prices and friendly staff
Always do my bussiness here,afforable prices and good service.
Known owners for at least 30 years have done business with them this long because parts are priced afforable and good,
Fast service, reasonable prices
Great service and prices
Good place to find parts at a Gd price
Quick easy service an experience
Very helpful, friendly service with a warm smile...
Great friendly pepole.
Good helpers in a flat situation.
Always has what we need and great staff
Fast friendly very helpful with mechanical questions
Great service all the time!
They dont even look for the parts
Very helpful and nice people!
Wait time was minimal compared to other salvage yards . waited about 15 mins compared to couple of hours on other places
Very helpful
Great service!
Great Services
Found the part i neede
Great service
Experts
Name isieron me go from envalde the vato who answers the calls does not listen
Never come to this place, you are going to leave your car and they will steal your car parts. It is a place full of blemishes, they invent things that happen to your car to get money from you. Never come to this place the customer service is lousy full of people with bad character and they want to steal your money.DO NOT COME TO THIS PLACE. They will do whatever they can to steal money from you, they stole pieces from the car and laughed at it when the police got called. Worse customer service in the rgv they give bad attitude and they make situations up of your car to steal money from you.
They stole the viceras from my car and fixed the engine and broke the steering.Terrible service.
Excellent treatment, I loved it because there ALWAYS has the attitude of being able to serve customers a lot. Thank you
I liked this place you find any type of car parts
Good fast service
The cheapest I have found
Very good customer service and good prices
Very good attention here
Good attention
Excellent attention
They treat you well and there is good staff and good price
Very good service
Good price and service.
More or less service price more or less but it happens
SERVICE IS LOUSY
Regular
Fast service and attention
It has everything you are looking for