They really make you feel part of family. With my budget my choices were limited. Really didnt open up many options. Sales man was very nice. As well as there team.
Im from Panama City, FL and I prefer the Dothan HD team over PCB HD. Dothans HD team is willing to help you with your needs at any moment. What I also love about the Dothan team is they are no breathing down your neck the second you pull into the parking lot trying to make you buy. Amazing group of people at Dothan HD. Keep up the good work.
This team is amazing, truly exceptional. I went in today with a rather complex issue and they handled it efficiently and with professionalism. It is always a warm and inviting environment that’s customer oriented. I’d highly recommend them if you’re looking for a new scoot, service, parts or apparel.
HD of Dothan is always awesome! Service is so knowledgeable and they get parts ordered right away. They call you as soon as your parts arrive and schedule you in. The staff in service are so friendly you feel like family! Thanks guys! Loraine Walker
Super nice staff! Hope it stays that way. Its a little farther for me to travel for parts, but a little kindness can go a long way. If its not a rush job, I will certainly travel the extra miles for my parts!
Had the good fortune to visit the Parts Department. The interaction with one of the SPECIALIST was extremely pleasant. I left the dealership with not only the correct part, but additionally; I left with a feeling that the staff at Harley-Davidson of Dothan cared !
Always enjoy going in there to talk to them. Very helpful shop always clean. Well I was in there this time Harley-Davidson of Montgomery called invited me to a program that they were having up there this weekend. But I told him that I was in the dothan Harley-Davidson the guy that was talking to me all of a sudden hung up on me. Now tell me why I dont go to Montgomery Harley-Davidson anymore.
Fabulously Friendly, met Real Riders with purpose of ❤️ Heart and compassion for people 🤗🙏📖 LOVED IT. And Meeting Jessica was GREAT! THANKS Harley of Dothan
The level of customer service is far superior than any place Ive been in Alabama. We werent pressured to buy anything. After selection, we were put on tour of all the areas to ensure we had everything needed to ride. Our salesman was Paul. If your in the market, thats who you see. He was awesome and fitted us with proper motorcycles.
Large store with a good selection of equipment, bikes, accessories and clothing. Friendly helpful staff. Large parking to accommodate bikes and Rv
Great place to shop for a motorcycle and motorcycle gear.
Great experience working with Paul Bartholomew to purchase my 2020 Softail Deluxe.
Took good care of me and my fiance today when we went to sell his bike! Really great and sweet people here! We traveled two hours to sell and will do it again when we are ready to buy!
H-D of Dothan has an awesome staff with top-notch customer service! They listen to what you want, in a bike, and point you in the right direction. And, financing was easy-with no surprises. 10/10 purchasing experience!
Great place! Super nice people.
The can-do attitude of the Service and Parts department is phenomenal! Theyll get you up and running in no time flat; thanks guys!
Overpriced everything and people that literally want to steal the money from your wallet. Be smart drive 50-100 miles and save yourself $2000-$5000
I took the riders course at the Harley Dealership in DOTHAN AL. I absolutely loved it! The coaches are amazing they definitely make you feel comfortable and put in a lot of time and effort to get you up and riding. After taking the course I ended up purchasing a bike. I test rode the bike that I eventually bought. Paul was amazing! He listened to exactly what I was looking for and got me the bike I wanted. The whole staff is awesome, they always make me feel like family and not just some customer. If you havent been here I highly recommend you check it out, this is by far the best Harley Davidson Ive been to!
AWESOME customer service from the service department- I had a last minute problem just days before moving out of town, and they were (somehow) able to expedite getting my bike in, repaired, & even washed in less than a full day; granted it was not an extensive repair (heated handgrips came unplugged when the bike was in for some much more extensive repair work back in December), but they insisted on “making it right before I departed the area”. HUGE KUDOS to a place that didn’t really have to get in any hurry due to my procrastination, but they did anyways.
The people were very helpful in finding my wife a special jacket that was back ordered . No complaints here
Very friendly staff, especially in the service department. They did an excellent job explaining things and getting my bike back out on the road!
Excellent service and very nice and polite group of folks. Just like family 👪
Really friendly atmosphere. Everyone greeted us with a smile and genuine happy attitude.
I actually found the bike I wanted while browsing their website. The sales associate held the bike for me until I could get down there to test-ride. It was immaculate, only issue I had was that it has a reach seat on it. Im a really big guy, so I had to buy another seat, but I still wouldnt trade that bike for any of the others they had, and I feel like they knew that and made every effort to cater to me in every other respect. I am most likely a customer for life.
Employees were all nice and helpful, and they didnt hover and try to push sell on us.
Was told by an employee all peanut shirts were buy one get one half off. After checking out and going outside we realized the discount was not given. Went back inside to ask about it and the cashier said that sale was last week and refused to give us the discount and make things right. Won’t be back to this HD dealership.
Great dealership excellent staff with great service
The whole staff are so friendly and helpful!!
Great people. Great Rides.
Customer service is awesome!
A great dealership
Nice dealership
Talked with Marjorie about a trike. Knowledgable about the bikes and a straight shooter. Also went to the can-am side of the store. Convenient to see both brands with one stop.
Very friendly and helpful staff.
Helpful and nice employees. Good coffee also.
Nice people. Very knowledgeable and friendly. Stopped in with my son and was impressed!
Traveling through Dothan and had a fuse blow. I am 500 miles from home and trying to beat the weather. Stopped in and they had the bike in and out within 10 minutes. I was able to continue my trip on time. Great group of guys in their service department.
The staff here offers exceptional service! Would highly recommend going to see them for all your Harley needs!
Great selection of bikes and merchandise . Friendly staff eager to assist .
Billy was awesome. Great staff and great service!
Friendly knowledgable staff. Made me feel like I was family! Hooked me up with a great Road King!
Next time I get there I will buy a new one! Beautiful sales staff
I Have had nothing but a good experience there.
Courteous knowlegeable personnel
EXCELLENT Dealership For Sales & Service. The technicians always go the extra mile to ensure they have serviced your bike correctly. I have patronized Dothan Harley for 15 Years+ and I would recommend them to all. Yes, we have a Harley dealership in Panama City Beach, but I elect to drive to Dothan Harley for my service. Pretty much enough said.
The service and general merchandise helped out Greatly
Well pleased 5☆ Professional Service !!! My Harley gliding like a Brand New Bike.Thank you, Walt
Didnt say I hated it but you have salesman standing around running their mouth judging people beCause of the way they may have been dressed that day I know 11000.cash aint much but I sat on the inside bench after looking outside used and inside not 1 person acknowledged us and 3 bozos stood at the counter cracking. We watched for about 5 minutes and went out and listened to a guy try to sing turn the page and thats what I did closed the book took my cash and left. Glad you guys are doing that great of a biz that you dont need mine.Hpundog
Nice store inside
Friendly staff, not a high pressure environment.
Great selection motorcycles, clothes, parts. Salesmen arent the most cordial. Need to be VERY thorough with high dollar purchases.
Service was good, friendly help. Bathroom was very clean.
Great experience 100 miles from home. Service tech (cant recall his name)helped us with two minor issues on both bikes. Oil check and kick stand issue. He just checked it out, lubed the stand and sent on our way. They treat ya like part of the ownership family no matter where you purchased. I would highly encourage folks to go see their showroom, knowing theyll get great service after the sale. Thank You!
Love the people here! I’ll come by just to hang out and talk shop. They are always willing to talk about anything Harley or motorcycles in general. I’ve tried to annoy them in the past, always been unsuccessful. Awesome service!
Love these folks. They treat me like family. (Have bought 3 bikes from them.)
Friendly people. Loved their selection and how wonderful and knowledgable the people are
Nice Harley dealer, good prices on their merchandise. The area is nice to ride and you can always stop by for free refreshments while on a ride. The staff is very nice.
I love HD all ways have all ways will
Amazing place great staff paul was an awesome dude to deal with as well as Jason and brian and the ladies in motor clothes and part so happy and outgoing just all around amazing I highly recommend this place for your next harley purchase its just great
Ooh, dont go here if you plan on leaving empty handed! They have so much stuff and great staff! They are always feeding the customers for some reason or another and theyre bike nights are always so much fun (love that time of year for bike nights)! Employees are so helpful and know what theyre talking about!
Love this place! Always friendly and helpful. And never a dull moment 😁
Visited the cam-am dealership today. Started off pleasantly with nice help and great bikes. At first...looked at bikes and let me take a test drive around the building. No prices posted. Salesperson turned very pushy when I requested a simple sale price. Finally after getting some information she disappeared and finally after a wait brought a paper with estimate of a price and payment. Then it turned agressive. Said I was lying on a price from cycle trader talked down to me.Would not let me have a copy of sale price. Felt manager walk up behind me like he was about to pounce. Felt very uncomfortable. Didnt enjoy the last part of the visit when I just wanted to look and get a price.
Love the staff. They have been bending over backwards to get me into my dream bike. Highly recommended. Love them!
We were treated with respect.... the whole staff was very professional.... the wife and I just purchased a 2019 Harley... very pleased... Go visit Nathan... and get yours
Best dealership i have ever been to!
Great dealership! These folks always greet you like an old friend. No fakes here. Genuine people. Great deals. And awesome service after the sale!
Try another place, anywhere but here.
Entire staff was beyond amazing. Met everything I wanted and much more. Cant say enough about this place.
Depends what you are doing there,the clothes are good but the mechanical part has some work to be done
I love this place! Its like family here. We have bought 2 bikes from them and when it gets time for an upgrade, no matter where we will be stationed we will buy again from this dealership only. You cant beat the customer service. Everyone is super nice and helpful...like I said they treat us like family.
Excellent customer service. Very knowledgeable salespeople. They always treat us like family every time we stop by
Always friendly and fun stopping in!
This is where Ive bought my bike, best prices in the area.
Ive been a frequent customer of this dealer to get most of my Harley parts or accessories. The parts usually need to be ordered and they come in fairly quick, but I wish they would keep more in stock.
Great people and service. Was treated like family when we walked in. And even though we told the sales people we wasnt interested in buying a bike just browsing. They was super friendly and offered cookies and coffee and spoke to me about the different bikes and options. So on my next bike Ill be traveling up from tampa Florida to get one from them .
Very good experience sales staff was very good to work will would give more stars If it would let me
Porter for Mtn Creek HD Dalton,Ga I went to Dothan HD to pick up a New M/C Trade great people very nice town..
Great home town shop. Have done business with this family owned business for over 45 years, and counting.
Went today to pick up two new keys they ordered for my 05 FLHT. They came in fast, under a week & I was promptly called to let me know they were in. Great service at a fair price. A great family owned business.
Staff is extremely curteous and attentive to wants and needs. Ive never had a bad experience with them. Sales, service, and clothing are all top notch departments.
Nice people at this store, service manager Phil is the best!!! Enjoyed my visit.
Everyone was extremely nice and made our visit there wonderful...my husband and I purchased a 2019 Ultra Limited and are already in love with our Dreamcatcher ... if your looking to purchase a bike, this is the place to go
Always friendly and ready to help you!!! Its a favorite place to go!!
Holland MotorsportWent there today!Walked in with no greeting from anyone..walked around looking at can am maverick turbo...No salesperson even spoke to us so we left....That’s bad business!
Riding back from Panama City Beach to Nashville after Thunder Beach Spring Rally, we were in dire need of a rear tire. We phoned HD of Dothan from about 35 miles away. They said that they could take care of us and get us back on the road. We told them we were headed straight there. Rode 35 or so miles (out of our way) on bum tire, to the dealership. When we arrived, we were informed by the same individual that we spoke to on the phone, that they were unable to do the work because they had a tech go home sick. When we explained our situation again, we were told that they wouldnt have done it anyway, because we had mismatched tires on the bike. We were told that he didnt care if we broke down on the side of the road, nor did he care that one of our party worked at a H-D dealership and knew that his excuse was just that, an excuse (most likely to sell people two tires when they only need one). In fact, he cut her off and wouldnt even allow her to finish her sentence. The worst part, was that we still had to hand them money to purchase the tire, even though we had to take it elsewhere to be mounted. I was told the parts person who processed the sale of the tire was cool. Otherwise, they didnt seem to care about our safety, our future business, or positively representing the Harley-Davidson brand in any way. Garbage.
Great service and great people at Dothan Harley. Krysy was an amazing salesperson.
Very nice people
My experience at this Harley Davidson was exceptional. Sale prices were unreal 75% off. Jessica, Amanda, and Dutch are three people to meet. After talking with them, your experience should be exceptional, also.
Good shop. Works to meet my needs quickly
Nice clothes and beautiful bikes and the other merchandise is awesome