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AutoZone Auto Parts
401 Pan American Ave, Douglas, AZ 85607, United States
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AutoZone Auto Parts
Comments
Ti
Review №1

Service is fast for a parts store. Reps are proficient, courteous and want your business. The store is clean, fully stocked with shelves always presentable. They even have some parts for golf carts and 6 volt tractor batteries.

Ma
Review №2

They higher people that dont know what they are doing, that dont even need to work in a parts store. I just lost 60 miles worth of fuel because they say they have 2 parts in stock and I only need one. I get there and they not even have one. Oh let me order it... Lol joke

Ra
Review №3

Long lines, they need more professional help. They dont answer phones. No help. You could be waiting and they see you and dont acknowledge you🤦‍♂️😒

Ar
Review №4

Found what I needed. Very helpful staff

Jo
Review №5

Service is terrible and they open 10 minutes late almost every time I show up in the morning.

Ri
Review №6

Awesome people and great selection of parts and accessories

wi
Review №7

Always come here for my car needs

Ga
Review №8

Best service I’ve gotten in awhile. Was in and out 2 days in a row and they might as well have fixed my car for me how much they helped.

Am
Review №9

They were very helpful. Excellent customer service.

Ch
Review №10

Excellent customer service CSR that assisted me provided great assistance Yassmin was awesome 👍

Ba
Review №11

Does not carry a lot of parts

De
Review №12

Excellent service. I went in to return a starter core, and when I went to leave the car wouldnt start. Staff tested the battery for me, and found it was bad. They installed a new battery, and got us on our way quickly.

J
Review №13

Yes its right next to Mexico and Ive got nothing against Spanish or other cultures but, when Im trying to find something as specific as Auto parts, please have at least one person there that can speak English and spell. I had to correct the guys spelling a few times. That doesnt instill confidence that Im getting the right part.

Pa
Review №14

Your typical AutoZone! Their help and service was quite good and the parts I needed were available. I was happy with my visit and recommend it.

Sh
Review №15

Bilingual, yes! And they have everything we need for our vehicles, back to 1996. I love their quick service, friendly smiles, and great prices.

La
Review №16

They have everthing u need for ur auto

Re
Review №17

The staff were friendly, helpful, and attentive. I needed to test and swap out my car battery and was able to do so. There were not many people working though.

Em
Review №18

No urgency within the staff

Ri
Review №19

New and conveniently located on my routes. Friendly Staff.

Ri
Review №20

AutoZone big help to me my key remote control stop working I was told that it was Dealership part only had to go to Dealership to program new key Remote to my car Kool But I had to go to AutoZone for some Antfree look forward and saw key Remote replacement do it yourself in 5 Minutes cool the price it self I was saving money AutoZone man its easy 5 Minutes you done they had one for my car I bought it went home save around $50 Dollars read the article about how to do it less then 5 Minutes done with it Thank you AutoZone

Jo
Review №21

Good service

Jo
Review №22

Typical car parts store. The place is clean and has curtious staff. Fair prices.

Re
Review №23

Helpful but some employees not very polite

Ri
Review №24

Good selection of auto parts and products. Prices are higher than other places, though.

Ge
Review №25

They have just about everything you need for your vehicle.and the staff is very helpful

Ma
Review №26

I get my parts for my vehicles good selection

Ja
Review №27

Staff is always helpful, and generally know their stuff when it comes to autos.

Ra
Review №28

The customer service lacks, that the employees do not talk with the customer thoroughly.

Vi
Review №29

Love that place there staff is always willing to help

Fr
Review №30

Majority of the workers are less than willing to help you, of course they know it all as well. Half the part are defective regardless.

Ga
Review №31

These people were great!fast n efficient!

Gi
Review №32

Good service just short handed

A_
Review №33

Excellent service, very helpful and amiable staff.

t.
Review №34

Small store. Was looking for a Newton meter torque wrench. Nothing that small.

Gr
Review №35

Always have the parts I need or can have it to me within 48 hrs

No
Review №36

They had what I needed

Ju
Review №37

Excellent customer service!

he
Review №38

My amables

ca
Review №39

Staff Very helpful.

Ma
Review №40

Need more employees at the Douglas store, wait every time I go takes like 30 to 45 minutes to get out!

al
Review №41

Wish they would speak English and be more friendly kind of rude

Ma
Review №42

Horrible lack of costumer service.

Mi
Review №43

Always good service

Ma
Review №44

Too many people short of customer service representatives 5 people on line in front of me always the same long time waiting

Se
Review №45

Always helpful

Ti
Review №46

They have people working with customers that cant evening speak English what a place not to go to....

Aa
Review №47

It had every thing I need to repair my car

Vi
Review №48

Employees very lazy!

Ro
Review №49

Great place and prices

Je
Review №50

Excelent service

Ra
Review №51

Great employees

Ca
Review №52

Has a whistle recording out side south end goes off every so many minutes alerting of something, new trucks going on and out, not much service at all whatsoever, need to do it ypurself, but policy says they provide all mechanical work for free

Ab
Review №53

Like always waiting to be helped

Jo
Review №54

Always helpful

Se
Review №55

Fast service

Jo
Review №56

Good service

Pe
Review №57

Great service

Al
Review №58

The service...

Ru
Review №59

No me gusto el servicio q recivi atencion al cliente

Er
Review №60

Very Excellent Service and Good Treatment.You find all kinds of spare parts instantly and at a good price.Thanks AUTOZONE.

Ma
Review №61

Good deal excellent assortment in spare parts is worth it

Si
Review №62

Customer service is very good

ru
Review №63

Super well attended

Th
Review №64

Very good service. Very kind Thank you

Ca
Review №65

Very good place

di
Review №66

I love this refurbishment, I find everything necessary for my car and if they do not have it, they order it and the next day they have it available. Excellent service from your staff.

Re
Review №67

The experience in this place is generally good, if they dont have the parts, they usually get them in a day or two. Prices are reasonable and quality acceptable. The only detail I could point out is that the last time I was there, I had to cancel an order for a 2000 Caravan brake booster because in Oreilly they did have it in stock. But from there on out I have had no problem.

He
Review №68

What you need for your car here you find it

Lu
Review №69

Very assorted in parts

ja
Review №70

All guarantee of pir life ... very well

Cl
Review №71

They do not attend when you open one by phone.

Al
Review №72

Very bad service make sure to check everything twice before buying something they are wrong all the time and the same when they call they need to take inventory x k they do not know what they have

Je
Review №73

Excellent service

Aa
Review №74

Very well attended I recommend

ed
Review №75

Excellent employee care, reasonable prices, and the best guarantee

Ab
Review №76

Excellent attention

Ad
Review №77

Good place

Ar
Review №78

Everythings fine

Te
Review №79

Great service.

Zu
Review №80

Love it

me
Review №81

Good assortment and attention

Gu
Review №82

Excellent

Ma
Review №83

Buema

ad
Review №84

Excellent

He
Review №85

Good

Ju
Review №86

They lend you a tool for minor repair.

Ro
Review №87

Spare parts

Information
10 Photos
87 Comments
4.3 Rating
  • Address:401 Pan American Ave, Douglas, AZ 85607, United States
  • Site:https://autozone.com/locations/az/douglas/401-pan-american.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2763&y_source=1_MjQ3MTg0MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 520-364-1231
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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