Pierce fence installed our aluminum fence last week. Every aspect of this purchase has been professional and and well communicated. The initial evaluation and proposal were well done and timely. Pierce handled all the details. Once the materials were available, a crew came out to map the exact location and work out any details. Once weather permitted, Josh and his installation team did a great job. They take real pride their work. They also did well communicating the expected time line. I would highly recommend Pierce Fence.
Absolutely satisfied and impressed with our new fence! The team came out and got the job done quickly while still paying attention to detail. The fence looks absolutely fantastic and you can tell it was built by professionals! Highly recommend Pierce Fence Company to anyone that’s looking to have a fence built! GREAT JOB!
Very happy with how the fence turned out. Wish it had not taken as long for the install to occur, but there is not much to be done about high demand and uncooperative weather. My dogs were the primary reason for our fence and they love it. They can run around and see what is going on through the aluminium fencing. Would recommend Pierce Fence Co to anyone who asks.
From getting a quote, to getting our fence material delivered, to its being installed was such a great experience. Everyone was so pleasant and helpful.Joel and his installation crew are true rock stars. They worked so hard to get it up and were very particular which we so appreciated. Pierce is lucky to have these young men. Thank you guys! We love it.
Chris and his crew showed up promptly at 8am on the day of installation. The temperature was well above 90 degrees. The crew did an exceptional job on the install. All three were very competent and friendly. I would highly recommend Pierce Fence!!
We had a fence put in by Pierce Fence company recently. I have to share that we are so impressed with the crew and the foreman, Wil, that came out to complete the job. They were respectful to the property and worked until the job was done. I highly recommend Wil and his team to anyone looking for quality workmanship, a solid fence and a great crew!
We needed a fence installed at our home and contacted Pierce Fence Company in mid April. They were very responsive. Each person we spoke with was very polite and professional. From the first person who came to measure, the tech. who comes to mark out the fence location, the guy who drops off the materials, the install crew... without exception everyone was polite and professional. The install crew stayed focus on the task. They were respectful of the job and our property. They ensured we were happy with the layout and each detail. Wil was the crew leader and we could not have been more impressed or happy with the process. Thank you Pierce Fence Company for bringing your A game! Highly recommend Pierce Fence Company!!!
I am writing to give 5 stars to Pierce Fence Company for such a prompt response to my critical review. I understand that their was an oversight on their part and the very fact they admitted it tells me about their professionalism. I look forward to working with them and experience all the good things said about them in other reviews.Below is my earlier critical review to which I got a response within an hour.I generally dont write poor reviews but this time I was really upset by the unprofessional attitude of the Pierce Fence Company.I had called the company in March to set up an appointment for fencing my yard at one of my properties.I specifically informed them to call me ahead of the visit for me to be present there to discuss the fencing options. Bob Came to visit the place however forgot to call me and inform me. Rather he came 35 minutes earlier than the scheduled time. I am a physician and was obviously busy seeing my patients in my office 5 minutes away. I did not know that he would come earlier than scheduled time and without informing me.Later he sent me an estimate by e mail. Obviously I had a lot of questions and wanted to discuss the fencing options at the site.I asked to see him again. He asked me to set up an appointment again and I was told that he was booked for next 3-4 weeks. I called their office again to set up an appointment but the office manager now askes for $35 charge for a second visit.I explained to her that in the first visit, Bob was supposed to call me ahead of the visit for me to meet him and he had forgotten to call me and rather came about 35 minutes before the scheduled time for the visit. So, it was not my fault that I could not meet him. Unfortunately she did not budge.I asked to talk to the owner but she neither gave me the owners contact information nor promised me to get me in touch with the owner.I am really appalled at their office policies that penalize a customer for no fault of his.Its not a question of just $35, its a question of Principles.
Josh and his team were professional, worked quickly and all day, cleaned up and did a fantastic job with our fence! The quality of the fence looks great and durable. Its easy to see why Pierce Fence has such great ratings. The wife and I are very happy! Thanks Josh!
Even though we changed our plans mid way through Josh and his crew rolled with the punches. They walked us through each step and ran decisions through us. They maintained professionalism and stayed courteous even though it was blazing hot outside. My husband, our two akitas, and I absolutely love the fence!!! They also installed a hand rail at our front step. Thank you two so much.
Josh at Pierce Fence was very professional and knowledgeable. He and his crew were laser focused on getting the job done in a timely manner.I would recommend Pierce Fencing to my closest friends.
My man Josh and Will aka the puppy crew put together a beautiful fence and the professionalism and the craftsmanship that went into the fence cant go unnoticed. High speed and a great eye for perfection. Lets face it we all have that one neighbor that can be extra if you own dogs, we have 3 big dogs and our neighbor hates dogs. We had a chain link fence dividing our property and they had rose bushes along the fence line, I was told that I needed to train my dogs not to pee on the rose bushes I laughed and said Ill just put up a big fence and not have to worry about you. They completed my fence and while they were working a little dirt got in her yard and she was not a happy camper but, they picked it up and continued to work. They finished on Halloween and when people were coming to get candy everyone said that it was a great looking fence and one person said great fences make great neighbors couldnt be more true. 100% satisfied customer and 20 out of 10 would recommend this company to fix your neighbor bothering you or if you just want gates that work
Excellent experience with Pierce Fence. Competitive pricing, staff very professional. Josh and his crew were friendly and efficient putting our fence up. Highly recommend Pierce Fence.
Josh and his crew were great with the installion. He made a couple of suggestions to the layout of the fence and it turned out great . He and his crew were really meticulous and were done in 2 days. I cant thank them enough, great guys and dog lovers. Now our small dog can run free in the yard. The staff in the office are great and were easy to reach. A plus service all around.Thanks for everything!
I would highly recommend Pierce Fencing Company. The staff was extremely professional through the entire process. The Sales Person was very knowledgeable and thorough and provided a quote within 24hrs. After setting up the appointment to installing the fence each step was scheduled and very responsive and punctual. After the installation the Foreman Josh did a total walk through on the property to make sure that I was completely satisfied before leaving. He and his crew worked fast and precise to make sure that our fence was completely straight and leveled. If you want Professionalism with a Friendly staff and Quality work, then Pierce Fencing Company is the best choice.
We have had the best experience with Pierce Fence company. From the start of the process everyone we talked to was very professional and friendly. The day of installation Josh and his crew came and got right to work. His team was very professional and keep the work area neat and clean. After completing the job Josh walked me around the fenced area and explained how the doors worked. We are so happy with the work completed. Thank you Pierce Fence Company.
I have not been dealing with them my wife has. Only issue is that they told us a time frame and we have gone past expected or said turn around time. They said six weeks it may end up being 8 or 9. Work has not been completed yet so I can not speak on the job yet. I have seen other jobs they have done and they seem to do a very good job. I will update once job is finished. It has been a pretty smooth process from what I seen. You can choose to have them do the permits or you can attain them your self. Once permits are complete Miss Utility comes out then the guy comes to mark everything out and then they install the fence.. So again it been pretty good so far
The owner himself came out to walk us through the initial estimate and fencing layout, which I appreciated. The project manager that finalized the layout was very knowledgeable and thorough. The construction team lead by foreman, Josh, did an awesome job with the fence. It looks amazing, the fence is super level even though our yard is quite bumpy, and they took a lot of care to keep dirt and mess to a minimum. I would highly recommend Pierce Fence to anyone who is looking to complete a fencing project.
Josh (Stew) and his crew did a great job. Fence is straight as an arrow and looks awesome. They worked with us to be sure we were completely satisfied with the job. Even our dog Rhody enjoyed the install. The attention to detail is truly recognized and appreciated. We will highly recommend Pierce Fence with pleasure.
The workmen were very professional. We had one neighbor, who is difficult to work with, and they even made her happy. That says a great deal about their staff.
The team at Pierce provided excellent customer service with several design changes on our part. The installers were punctual, courteous, and took great pride in their work! We were concerned that our beagle might be able to get under our fence and get loose, and the installers went the extra mile making sure that there was no way our dogs could find a way out. We are very satisfied customers and would recommend them highly!!
Highly recommend this company they did an awesome job, over 200 ft of vinyl privacy fencing done in just two days. It looks great and the gates work perfectly. Now my dogs have a fenced in yard to free roam which is a huge relief. An innovative idea that may be a good resource for the customers is if you guys had an app that showed a tracker on where your customers project falls that way customers can have a better idea on when to expect their fence. I know weather and holidays can be a major set back so to help customers see the bigger picture I think an app or website with a tracker showing their project and the projects in front of theirs would be neat. Thank you for your professionalism and quality work/products!
Great job by Pierce Fence. Were very happy w/ the quick installation and easy planning process. The foreman, Josh, and team worked quickly and made sure we were happy with the install. Would definitely recommend.
Pierce fencing did a excellent job. I would highly recommend them to any one. They are definitely professional.
Pierce Fence Company is a very professional company and they did great work installing our back yard fence. We have received compliments from neighbors. We received other estimates that were a little cheaper, but what sold us is their 50 years in the business, seeing their work in the community and their five year warranty on our vinyl privacy fence when other companies were only giving a one year warranty on their work.
I highly recommend!! I recently had a PVC fence installed (Almond color) with Pierce Fence Company and would like to just let everyone know that from start to finish the communication, professionalism, and responsiveness was beyond my expectation. Please keep the office staff. They took the time to listen to my needs and filtered what could have been complaints by ensuring that each of my issues had a follow up. My fence went up in no time. The guys worked very efficiently but we were off schedule due to weather changes. Upon install my fence was not leveled. I was less than pleased with this and when the problem arose Bob Sr. took the time to personally correct it. I am relieved that he took the time to personally handle the situation. Now my German Shepherd has a beautiful fenced area of almost 200ft to run around without a worry in the world. Thank you for making my fence dream a reality.
Awesome installation team. Fast response to my unique situation. Highly recommended.
After gathering many quotes from several different fence companies we decided to hire Pierce to replace our chain link fence with a new privacy pool fence around our pool. We are so glad that we did! Not only were they the cheapest quote but they did an amazing job, had very nice workers and provided a great experience through and through. I highly recommend!
Pierce Fence did a great job on our new fence! They started sooner than expected and showed great attention to detail when installing the fence. Our fence is the nicest around. I would definitely recommend them!
Joel and his crew did a super job replacing our old decrepit wood fence with a new white vinyl one. Despite dealing with numerous trees and roots everywhere, they quickly removed the old fence and installed the new one in a thoroughly professional manner. The end result is a beautiful new vinyl picket fence which were thrilled with. Our black lab highly approves as well, and loves the extra new room to explore. Joel and crew are highly recommended by us.
I highly recommend Pierce Fence! The office staff is kind and courteous. The Installers listened to my needs and did a great job. Even the email communications were excellent. An all around great experience using Pierce Fence,. Would use them again and recommend them to anyone that needs fencing.
Had Pierce Fence install a 3 rail ranch white vinyl fence around our home. Joel and his crew did a out standing job installing the fence, a five star job. The only problem was having to wait longer than was told on the date of installation. Our dogs love it and so do we.
I have been so pleased with Pierce Fencing from Day 1. Our neighbors used Pierce and referred us to them. When I first met Bob, he was very kind and honest about everything. We got a few different quotes and they were our best decision. They have amazing communication, answer emails within a few hours. Our fence was put in within 6 hours of arriving at our yes. On a very hot day in May! I am so thankful and I have a very happy pup. I will recommend them to anyone I know.
The crew did a perfect job putting up our vinyl fence. They were quick and professional. It was great doing business with this company!
Pierce Fence installed a white vinyl fence around my property. The installers did a fantastic job, and the office staff was communicative and professional. I would highly recommend.
Excellent customer service, friendly installers and really professional work. Would highly recommend.
Thank you so much! Such a great experience from start to finish. Your crew did an amazing job & they worked so fast. I have huge back yard and our fence was completed in 2 days. It looks absolutely beautiful. My neighbors even called me to compliment us on the new fence. I will recommend you to our friends and family.
Joel and his team were excellent! They came out on probably the hottest week of the summer so far. Joel went over everything before and after the job was completed. They had some tough spots to dig holes because of trees and worked right through it. They even stayed late the last day to complete the job so Id have my fence done for the holiday! We love it and so does our dog! Pierce Fence Company highly recommended!
Pierce Fence Company did an excellent job from start to finish installing our 6’ vinyl privacy fence! From the start of the process when we first contacted Pierce, both Hunter and Elaina at the office were very helpful in getting everything scheduled for us. Bob came out to do the estimate and took the time to go through all of the details in person pertaining to the process and how our fence was going to look. Once we decided to go with Pierce, Bob continued to answer any questions that we had very quickly and very detailed setting a great expectation for how everything would go during the install.Josh, the foreman on our job, along with his crew Jeorgie, and Gary did an incredible job from start to finish with the install and made the idea that we had for our fence come together. Josh was extremely easy to talk to and work with and more importantly he took the time before, during, and after the install to ensure that we were 100% happy with everything. He was detail oriented and the crew worked efficiently to have our fence completed in 2 days without sacrificing quality. That type of workmanship by both him and his crew was greatly appreciated! Josh, his crew, Bob, Hunter, and Elaina all showed great customer service and we are very happy with the entire process and the overall appearance of our new fence! Thank you to everyone at Pierce Fence Company for the work that they did!
They have excellent customer service and the work is top of the line!
Joel and his team came out to install our vinyl fence in Smyrna, DE. They were quick and professional. The work was quality and they communicated with me every step of the way. I would recommend Pierce Fence for any fencing needs.
Joe and his one man crew did a outstanding job putting in our shower enclosure today here in Smyrna, De. Joe call the day before telling us he will be at our house around 8:30 to start the project and was here on time. Joe answer all our questions. We had little problem about how the shower head was to be mounted, he went back to the shop and got the right piece and was back in no time with the right piece and then mounted it along with the shower head.Pierce Fence Company in my opinion is the best. You have a great men working for you.
Great company. Would recommend to anyone very reasonable in prices. They were very patient and everyone I talk to had exceptional customer service. This is how business should be done!
Working with Pierce to install a pool fence was easy and the result is beautiful. I would highly recommend using Pierce to anyone.
Pierce fence took down our old fence and installed a new one around our pool. The crew was polite and professional. They worked hard each day and cleaned up everything afterwards. The fence looks good!
Josh installed our fence in a timely and highly efficient and professional manner. He kept us informed of the project every step of the way from beginning to the end. We are very satisfied with the work performed. Thank you Josh and Pierce Fence.
They did an excellent job on our fence. It looks so great. It was the last step in our backyard projects and I couldnt be happier. Hunter was a pleasure to speak with during this process. Joel was such a hard worker and very professional during the install. We couldnt be happier.
I like everything about Pierce Fence. A man from Pierce came to my house upon request and really listened to what I wanted. You know there are lots of options and lots of companies who do this. I had cheaper and more expensive offers than Pierces, but Pierce know their stuff, and, like I said, they listen to what you want. Some of the other companies sent out hot-shot salesmen to give me the estimate, but I really felt that the Pierce guy was laid-back, knowledgeable and honest. When they came out to do the work, the two guys were hard workers and very precise about everything. They sank the posts in at least three feet of cement! No cutting corners for them, and one of the guys checked and double checked the straightness of the fence in every way. They almost got it done in one day, but had to come back for a short time the next day to finish the job.I almost forgot to mention the girls in the office who promptly answered all my questions via email. They contacted the city for me for the permit. They were great! Jerry from Newark, DE
Absolutely love Pierce Fence! They have helped us with our fencing projects when we first bought our house and they are helping us now with the extension of the fence as of today! Their crew is absolutely amazing and thoughtful! Their willingness to help and respond promptly with emails and calls! Thank you so much for your amazing business! So glad we chose y’all for our fencing needs! Oreo and Bailey appreciate it too lol!
An awesome experience all around. Great product, great people.
Absolutely LOVE the railing that was installed on our front porch. The installers were friendly and very helpful with problem solving. We wanted fancy spindles in the railing and they were able to accommodate without any hesitation. It turned out exactly how we pictured it, and the price was great! It adds such character to our home. Great customer service- Would definitely recommend!!
My wife and I recently purchased a fence from your company. We had a total of four companies provide us with a quote before we made the decision to choose your company. You not only provided us with best price but also the best customer service and an awesome product.Again, We wanted to let you know that we greatly appreciate the effort. Your great customer service and workmanship is highly appreciated.If you need a fence look no further than Pierce Fence Company!
Joel and his crew did a great job.
Pierce Fence installed our 4ft vinyl fence this week. They were quick to respond and schedule an estimate and got us on their schedule very quickly even despite the crazy winter weather weve been having. They were very responsive with any questions and concerns we had. I would recommend them to anyone in the area looking to put in a fence!
Josh the pierce fence installer was very nice . He explained what he was doing and worked efficiently . He cleaned everything when finished . The fence looks good .
Its a good fence, sure. But since someone failed to properly secure our gate so the wind wouldnt open it, we went from 2 dogs to 1. My dog is dead and its your fault, Pierce.
We are very pleased with our new privacy fence installed by Pierce Fence and have been thankful since our first interaction when meeting with Bob for a quote. We quoted from several vendors but decided to work with Bob and Pierce Fencing for several reasons. He was both patient and helpful with us as we tried to decide upon options, ultimately selecting a 6’ vinyl privacy fence. Along the way we changed our minds on several occasions in regard to length and location, including making a last-minute change effectively doubling the area shortly before installation was scheduled. Bob and Hunter continued to work through the changes with nothing but the goal of customer happiness. The installation team was also professional and efficient, completing the job without issue or complaint. In addition, team members came back to check on the fence and gate adjustment within the first couple weeks to ensure all was as planned and fully complete. In short, we highly recommend this company to others and offer them our thanks.
I recently hired Pierce Fence to install a new fence after a recent storm knocked my old one down. Had a slight problem where my building permit was delayed due to some issues between their firm and the town I live in. Their crew did an outstanding job in building my fence and it looks great. I am very surprised that no one followed up on the install, as most owners check to make sure the customer was satisfied with the work.( to add to this, I did get an email follow up shortly after my review which speaks volumes to the type of business they really are!!).
My experience was nothing but awesome with Pierce Fence. Jenna is a gem, Bob Sr came out to estimate the job (when no one else would). I could not believe how easy they made it and with a great price too !I called 3 other places when I was looking for a fence. I am so glad I picked Pierce Fence ! The installers Dennis and Matt were very friendly, professional, neat and just an all around pleasure to deal with. And theyre workmanship was top notch, I have a nice even fence, thank you ! I would without hesitation refer my friends and family. Give them a call, you wont be disappointed !!!!
Awesome service and quality, the whole crew was professional and even entertained the kids
Everything is great about pierce fence I have had two other fences installed from them the most recent was a privacy fence installed by josh it was a great decision and I am happy with the outcome I will always choose pierce when it comes to my fences
We are very happy with their job. Worker are professional and friendly. Very nice family oriented business. Definitely recommend!
Outstanding customer service! We requested a quote from them and several other companies. The companies through Home Depot & Lowes were ridiculously overpriced, even when we went through the companies directly. A horrible interaction with “The fence Authority”, I DO NOT recommend them. It’s like he didn’t want to be at our home and want our business.The owner of Pierce came out and surveyed our property the next day. I normally do not go with the cheapest, but this man was able to answer every one of my questions without hesitation. I felt he really knew his business and could get the job done right without rework.They had the best price for a 6ft vinyl privacy fence. It also had detailed character, which the other companies did not. The others were just basic white and flat. They have numerous options to choose from and we knew we had made the right choice.Hands down, this family owned and operated company is the best choice in Dover and the surrounding areas. I recommend them to everyone I know.
I received 2 estimates for a fence and decided to go with Pierce Fence due to their wonderful customer service! The crew kept in contact with us during the whole installation and did a great job! I highly recommend pierce fence!
Good experience with Pierce Fence. Good customer service, fair price, and I love my fence. Love it. I asked for a split rail fence and it is great quality and was very well installed. Happy customer.
The crew was professional and polite during the install. The foreman explained everything to us and they cleaned up great. From the beginning to the end it was a good experience. I would recommend them to my friends and family!
Did a excellent job with great customer service even with 90+ degrees weather . They walked me through every step of the process and finished very quickly . Thank you guys
Pierce Fencing installed a 4 vertical picket vinyl fence with 1 single gate, and 1 double, racked, gate. Its absolutely beautiful!! In my head, I imagined it would be lovely, and really complement the vinyl railing our builder put around our deck and stairs, but in actuality, its stunning. Weve already had several neighbors stop us in the yard to find out who to call about getting an estimate. Karen, Bob Sr and Bob Jr were great about working around our construction schedule and closing date, so that the fence could be started on the day we closed on the house. The crew was courteous, professional, and exacting in the lengths they went to, to make sure the fence was exactly as it should be. They worked with the slope of the property, including suggesting, and building, a racked gate, to create this beautiful line that compliments the house perfectly. We could not be happier or more impressed with the finished product, and highly recommend doing business with Pierce.
Joel and his crew did a fantastic job on our fence! I would definitely recommend them.
Our experience with PIERCE FENCE started with Jena who made us feel very welcome. She is most knowledgeable and helpful in getting you started in your fence experience. From her phone call our next step was Bob Pierce Sr. came to our home to measure everything and get us a written estimate. We agreed with the competitive priced estimate and went with this company. Our workers who installed our split rail wood fence (with metal wire) and two 5 gates were Dennis and Matt. They were hard working individuals who got the job done right. They answered all questions and were very professional.We highly recommend PIERCE FENCE to anyone looking to install fencing. Rob and Gail Dunkleberger
We called them to make an appointment for an estimate, they never came so we measured ourselves and had them write up an estimate for us. The lady on the phone told us that she would send our information to a man named Bob and they would send us an email with an estimate. Never got an email or a phone call back. So, 6 days later we called them to find out what the estimate was, they didnt have any information on our estimate. So my husband retold them what we wanted. When we got the estimate back, it was for the wrong style fence and number of gates. After that, my husband contacted them AGAIN for the the correct information. 3 days later, still no phone call or email back. I guess that dont want our business.
To high. I measured my yard with a wheel measuring wheel and I came up with 206.3. They came up with 228
I highly recommend Pierce fence co. They provide excellent work and stand behind their product.
Installation was very professional and it looks great! I had a few hiccups on getting a permit and clarification on the fence size.
Fence looks janky. It’s not put together well.
Have a fence installed by them and it looks great
These guys did a great job working out in 90° weather and knocked it out in no time
Horrible customer service. I didnt even receive a call back to set yo for estimate till weeks later and that was after multiple phone calls.
Super nice people!
Their customer service is not friendly in the least
Okay
This company is horrible to the people they employ that are not related to them, they promote a work environment of tension and distrust and even threaten to fire employees if they don’t try to pry in to other employees lives and report back to them. They offer no incentive to work there even to employees that have been loyal to them for years while not being paid adequately for their performance. The owner tries to turn employees against each other and promises raises only to fire employees when it’s time for the raise to be applied.