Ashley was so fun to work with! Great sales representative, she was so patient with all of our questions and the time we took making the decision! She walked us through everything and made buying so much easier !
My salesperson was Becky. What a extremely nice person, friendly, she answered all my questions. She wasn’t pushy and very honest I was expecting a sales pitch and there wasn’t any. I really recommend her Thank You so very much Becky!!!!!!
Ashley was the best sales person ever! She was very good at explaining everything. Go see her for your next mattress. I love my TempurPedic!
Ashley and Mackenzie were most helpful and knowledgable. I highly recommend this store and these sales people!
Samantha is truly the best. I watch the video and she directed me to the proper mattress. It was a pleasurable experience.
Purchased a mattress from the Camden store. If you go there see Sam. She went above and beyond to help me pick out a mattress without being that pushy salesperson trying to sell you just anything. The service was fantastic. It was delivered and set up quickly too. The delivery men were respectful, helpful, professional and very clean.
Went in to price a new mattress and box spring. Talked with Sam. She was very helpful and educated us on using a adjustable base instead of a box spring. Sold us a queen size and give us a great deal. Cant wait for our new bed to be delivered!!
I stopped in with my daughter since we had some extra time while waiting for a table at Cheddars and so glad we did! Lenny was amazing and made sure my daughter got a mattress that fit her needs and well within our budget. If you are looking for a mattress definitely come here! You wont be disappointed!!
My husband and I had a great shopping experience with the sales rep named Sam. She was patient with us and was not pushy at all. She was very knowledgeable about the products and answered all of our questions. She went above and beyond to make sure we were happy with our selections and exceeded our expectations. I will recommend my friends and family to go pay her a visit for all of their bedding needs.
I came to give me little lady a new mattress and the customer service was great. The gentleman who initially helped me was clearly in training and didnt seem very confident which did slow down the process, but it wasnt a terrible inconvenience and I understand some parts of the job can only be learned by interacting with the customer. That aside, an evidently more experienced salesman came to explain the difference between the mattresses and even provided a pillow free of charge, which was very nice. I do plan to make this my first stop when I replace my mattress in the not-so-distant future.
I’m not too sure about this negative review that was written, but I greatly enjoyed my shopping experience at mattress Warehouse and all the sales reps are amazing and take great care of you!
My husband and I were in desperate need of a new mattress! After going to a few different stores, we ended up at Mattress Warehouse in Camden, DE. Dom greeted us at the door and was extremely professional, knowledgeable, and patient! She was able to answer all our questions and help us fine the perfect bed! We were even able to have our new bed delivered the next day! Highly recommended! Go see Dom for your next mattress! You won’t regret it!
Sam was awesome at helping us pick put a mattress. Professional and very personable! Highly recommend!!! Thank you
Buyer beware!!! I wanted a negative 5 stars but that doesn’t exist unfortunately. We have had a king size bed for 20 plus years and wanted to try to downsize to a queen size this was made very clear to the the sales person so we would be assured we could return it if it didn’t work out. We were specific that we were not sure how this would turn out. Well after 3 weeks we just cannot adjust to a queen. Called the salesperson he said the adjustable base was NOT returnable but the mattress was!! I was shellshocked! We specifically told him that we wanted to try the new size and could we return it he said we had 90 days and if we weren’t happy we could return all of it and get what we wanted. At no time did he ever say to us we couldn’t return that base. We would be happy of course to pay the difference of the mattress as it is more expensive certainly. During my call with this person he finally admitted that he was “pretty sure “ he said it wasn’t returnable well pretty sure is not 100% sure he was just trying to cover up his incredibly expensive error! I finally asked him for the corporate office phone number. After he gave me the number he started to laugh at me and I then just hung up. Well I left 3 voice messages with the District Manager Mark To and never got a call back. I left two voice messages with the Regional Manager Erik Ciarrocchi and again no call back. The so called Manager at the store called me out of the blue and I asked her why she was calling me as I didn’t want to speak to her I went above her head as I was getting nowhere with the store staff. She began to say I was rude and basically just called to upset me even more. I have never been treated so poorly and disrespectfully! During purchase of the mattress transaction I had some questions about the total bill she immediately turned in a dime and was very nasty and angry that I questioned her figures. Therefore no way did I want to speak to her. After spending thousands of dollars they have my money and the salesman completely lied to me about the returns. I am a professional with over 130 staff members I manage and I am a First Responder as well. I do not make poor business decisions nor do I foolishly spend my hard earned money. Seems strange you can return a mattress your body has touched but not a base that you don’t go anywhere near. I just wanted to get what I was told I could return all of it and pay the difference. I have contacted some colleagues in the news industry and will I have already brought this egregious treatment to the media to get some resolution.
Best price in town hands down you will not find a better deal anywhere!!!! Stop looking just go to mattress warehouse and save yourself the time!!! Wonderful on site customer service free delivery with a decent purchase. Amazing selection and they will get it to you fast!!!
Absolutely wonderful service. Each time I shop here, I’m greeted warmly and helped promptly. All of the staff is super knowledgeable, and they are really a pleasure to work with. Today, I worked with Lenny. He was great! Shop with them,they will not disappoint.
I love this mattress store! I got a mattress from there and it was just perfect! Good price too! The girl who helped us out (Dom) was absolutely amazing and so professional. They also have a high-tech thingy that u lay on and it shows u the perfect mattress for your pains,way you sleep,etc. it’s like it’s from 3021. Anyways I totally recommend this store and if u want and amazing person to work with,Dom is great!
AFTER SHOPPING ALL OVER TOWN WE CAME TO CAMDEN CAUSE OF THE REVIEWS AND WASNT DISAPPOINTED .... LENNY IS HAND DOWN THE MOST HONEST SALE PERSON WE DEALT WITH... & KNOWLEDGEABLE EXPLAINED THE BENEFITS OF EACH MATTRESS IN A SIMPLE WAY... WASNT PUSHY AND LISTENED TO WHAT WE WAS ASKING FOR . WE RECOMMEND THIS STORE AND LENNY TO ALL OUR FRIENDS AND FAMILY 100% SATISFIED !!!
Very helpful and kind! My partner and I had no knowledge about mattresses and was guided by salesmen to find our perfect fit. Allowed us to explore our options and find what we wanted at the end. All together service was great for our experience.
I stopped in looking for a low budget mattress option for a guest bedroom. Lenny was able to help me find just what I was looking for in under 10 minutes ! No hassling no up selling. I told him exactly what I wanted and he delivered ! He even helped me strap it to my car. I was also extremely satisfied with the quality of mattress I got for the price I wanted to pay. I would highly recommend this shop if you’re in the market, Lenny was extremely helpful and knowledgeable.
Very professional and unbiased. Showroom was clean and customer service is phenomenal!
Sam got us all set up on the sleep test and was able to help find the perfect mattress. She explained the differences between our choices. She was very friendly and helped keep us in the right price range.
We had a great experience with Lenny. My wife and I purchased a Tempurpedic bed and he was so helpful throughout the process. It was quick and easy! 10/10 recommend you go see Lenny for all your mattress & pillow needs.
Sam was so informative. Given the fact there are so many to choose from she did such a great job.Sam made it easy to select the right mattress
Outstanding customer service. The staff is more than willing to help and accommodate any of your needs. The store has plenty of selection, and outstanding cleanliness. Highly recommended.
My husband and I had went to a couple of mattress stores since we were in need of a new bed. Our last place was mattress warehouse, the minute we walked in we were greeted by Dom (Dominique). I cannot express it enough on how professional and delightful she was. Not only did she know exactly what we were looking for, she tried her absolute best to cut us a great deal! I have now had my new bed for about a month, my husband and I are completely in love with it! We recommend this place 100%.
Sam was great at helping us find the perfect mattress and a great price. Highly recommend if you don’t know what type of mattress you need because they have a mapping system to let you know what you need for your own needs.
We came in just to look and ended up buying three new mattresses for our little ones. The atmosphere is very comfortable and welcoming as soon as you walk through the door. Also our boys are wild and high energy and the customer service person was amazing and very professional with us. We saved so much on coming here shout out to Lenny for looking out for us and supplying us with exactly what we needed!
Sam was super helpful. She was patient with us and her expertise helped us pick the bed that fit our needs.
Dom was our sales rep, she was awesome and knowledgeable. Showed us all the options, without trying to push us in to the most expensive mattress first. she allowed us to test the beds and choose the ones that felt best for us, within our budget. When the warehouse had issues delivering our mattresses on time, Dom contacted us the same day before delivery to set up a new date. The best thing is we were compensated for the inconvenience without even having to ask. Great all around service. Ask for Dom!The 0% financing options here are great as well, and the application process is painless.
We had an amazingly easy purchase! We went in want an inexpensive mattress and that was respected, but we were offered a great deal for $30 more. No pressure. Just information. Done in 15 mins !!Perfect !!
Lenny was super helpful and very pleasant to work with. He took the time to explain different deals to us and to help us find the bed that was right for us. Definitely coming back in the future.
Sam was so wonderful. I was having a stressful day when Sam bought out the sunshine. You must stop into her shop. Thank you Sam.
Highly recommend! Lenny and Dom assisted me in purchasing my mattress the day I went in there and thought I knew what I wanted but walked out with a hybrid that is fabulous! The price was affordable and I couldnt wait to get my mattress. Delivery day came and received call the day before and day of. Mattress actually arrived a bit early but that was even better. The delivery guys were courteous and friendly. Cant speak highly enough about my experience with Mattress Warehouse of Camden, DE. I hope my new mattress has me sleeping like a baby! Thank you!
Bought a mattress on 7/18/21. Sam and Lenny were very helpful and found exactly what I was looking for in a mattress quickly (including cost wise). Was helped in putting the mattress in my truck. Will buy from again.
10 stars!! Too bad google only lets me give them 5. I was with my parents, who were shopping for a new mattress. This was our 3rd stop... SO glad we stopped here!! Dom was our sales associate... she was AWESOME!! No high pressure tactics... VERY knowledgeable... super friendly... and she gave us a GREAT deal!! Her coworker (a guy - sorry we didnt get his name) was just as friendly and helpful! I HIGHLY recommend this store!!!
Sam was excellent! We had just planned on looking quickly and leaving but she took her time and was so thorough showing us each and every mattress that we were interested in that we ended up finding the right mattress for us with her help.I highly recommend going to Sam to help you find a mattress!!
I commend the expertise, knowledge and customer service of Mattress Warehouse, especially that of, Lenny. From being able to match me with the mattress ideal for me, through a few questions regarding my sleep habits, to the flawlessly delivered merchandise that I ordered. He seems like a sleep scientist to me, considering the good nights sleep that Ive been experiencing since the purchase of my new mattress, through his expert advise. Im not one to post reviews, but when your daily goals depend a whole lot on how well rested you are, I felt this review of appreciation was a must.Thank you Lenny and Mattress Warehouse!
I was pleased with the sale of a mattress last night. Lenny was very helpful and professional. I was so pleased that I returned tonight and bought another mattress and frame.jeff lawrence
Lenny is the best he wasn’t pushing anything he the best sales men out here
Very friendly. Lenny was attentive and honest even when mispricing, he still honored it and let us know the mistake. Amazing service. Cant wait for our serta to come Saturday.
Awesome experience and service here at Matress Warehouse please go see Sam and Lenny both are very hospitable and will do the best to provide the best quality service! Great experience!
We had the best customer service from Dom! She was absolutely wonderful so patient and extremely helpful! She helped us pick out 2 great mattresses! We will definitely recommend this store to our friends and neighbors! Thank you Dom for all your help!!!
Lenny and squire Christian were accommodating, informative, and willing to make things work for my budget while still getting me the absolute best mattress they could. Scheduled free delivery is also a lot sooner than expected, so that is impressive. Get in and see Lenny if youre in the market for a bed and are looking for a quick and easy transaction.
Just bought a mattress set from Dom and Lenny. Both are very customer service oriented. Mattress Warehouse is my go to store for mattresses. This is my third purchase of mattresses for three different family members.
I have purchased 3 mattresses from this store in the last 8 years. I have gotten great service every time. I went in today to upgrade my mattress. Dom helped me and she was awesome. She listened to what my concerns were, my budget and she never tried to sway me into a product I wasnt loving. I would recommend buying from Dom. She was great!
Wow! Within a couple of minutes of my visit to the Camden Mattress Warehouse, five of the many new mattresses shipped in from Pennsylvania got sold at50 % off. Lenny and Dom, the two sales associates were very happy as their customers felt very happy saving themselves a bunch.
Came in and left with great service and price. Thank you Sam and Lenny.
The gentleman was very helpful, courteous and he helped me make the best choice for my family.
We bought a bed from Lenny tonight and he was great. Very informative. We have already referred some people to him.
My boyfriend and I decided it was time for a new bed. We did a lot of research and went to one store and we were not impressed. We went into Mattress Warehouse in Dover and talked to Christian. While talking to him he told us to call Camden and see if they had the bed we wanted in the showroom to try it out. When we walked into the Camden store we were greeted immediately by Lenny and Dom. Dom did an AMAZING job getting us what we wanted! The entire staff was very professional and courteous. We definitely recommend them.
Sam was a huge help! Sold me two beds and I only came in for one. She was excellent
Lenny and Christian were very helpful. Found me a quality Sealy mattress in my price range. They also were very friendly and professional! Highly recommend Mattress Warehouse of Camden! I’m gonna be comfortably SLUMPED every single night in my new comfy bed!
Did my black Friday shopping and already received my mattress delivery was great on time and professional ... As far as the store it was a pleasure to have meet Lenny he is unlike any salesperson I ever meet wasnt pushy at all and took the time to listen to my issues, knows the mattresses and gave me the best deal possible. He was able to honor my late husbands MILITARY DISCOUNT.. Walked out happy ... thanks Lenny if you looking for the best stop by MW OF Camden !!!
Go see Lenny when you need your next mattress! Hes a down to earth no BS good sales guy! If you want to cut through the sales talk and get the best deal you can then Lenny is your guy. Very happy with our new set. Delivery was pain free .
Dom was the wonderful salesperson that spent over an hour helping my hubby and I pick the perfect mattress for our needs. She was patient, knowledgeable, and helped us narrow down our selections. One of the best things was that in no way was she pushy, insistent that we look at higher priced models, or come to a decision quickly; none of the typical sales pressure or techniques one comes to expect when shopping for any type of higher priced items like cars, mattresses, or appliances. Once we settled on a mattress and ordered it delivery only took 5 days, which is fabulous!The delivery had an online tracker to see where in the que your delivery was. We received a call when the delivery was 10 minutes away, and the team was professional and quick in the set up and take away of our old mattress/box spring/bed frame (which was inexpensive and completely worth it for a king sized mattress).The store itself was clean and well organized, and we were offered personal protectors to use when testing out the mattresses (which is very appreciated in the COVID circumstances that we are currently dealing with).Overall this was one of the most positive purchasing experiences I’ve had, especially when it comes to mattresses. Dom was amazing and I would absolutely go back to purchase other mattresses in the future.
My fiancee and I were in need of a new queen mattress set so we decided to visit Mattress Warehouse because we had heard good things about the Salesman Lenny.We were not disappointed! Lenny was kind, patient and thorough. We felt overwhelmed by the choices but Lenny showed us system that let us pick our bed.Once we had our bed picked Lenny worked up a great deal on an all in one package with a mattress set, frame, cover and delivery!Delivery was pain free, the deliveryman wore masks and followed all Covid Guidelines. If you need a mattress go see Lenny in Camden.
Came in after shopping the competition.. wasnt happy with that experience!!! was greeted by Lenny was introduced to the bed match thing ... I must said it did work! after that we found the perfect bed was explained everything in detail, didnt feel any pressure from salesman on buying it was a little on the pricey side but we were introduced to the 0% financing AND that made all the difference. we got excellent service from our sales person, we would highly recommend Lenny to all our friends and family ........... Delivery was also excellent very professional service all around.. ask for Lenny he is great !!
Lenny helped my husband and I find a great Serta mattress within our budget. He was friendly and professional. We highly recommend Lenny at Mattress Warehouse of Camden! Thank you for the great experience!
I just want to thank Dom for finding the perfect mattress for my grandmother!! She didn’t let her settle for less and was so kind and patient with us. Our experience here was definitely a 10/10 and the mattresses are amazing thank you and your manager as well
They are kind and polite. Found the right mattress and was in and out of the store in 10 minutes.
I went in looking for a twin size bed for my daughter something inexpensive was greeted by Lenny he took the time to listen to my needs and gave me different options. By the time I was done I bought 4 twins and a queen size for myself! He’s very patient, polite and understanding I would recommend him 100%...Thanks Lenny!
For a small store the fact that they had what I was looking for.. and that it was cheaper than on line. That surprised me…
No Regrets! Excellent service and by far the fairest prices. My sales associate’s name was Lenny. He was extremely helpful and courteous. He took his time to explain the differences between the mattresses and I never felt rushed or pressured. Would definitely recommend! Ask for Lenny!
Lenny was a great help in picking the right mattress for me.
Had a great experience at mattress warehouse! Very friendly service and able to work with all price ranges!
I want to thank Tim and Lenny for the best customer service. I came into the store with a huge emergency needed a inexpensive bed and these guys went over and beyond to make sure I left with the beat bed for me and my grandson. This kind of customers service should be recognized. Thanks guys!!!!
I had an excellent experience at this store! Both Sam and Lenny were awesome and they assisted me with all my needs. They were friendly, efficient, and detailed. My order was correct and the delivery was on time. I would highly recommend them to anyone!!!
Dom and Lenny were outstanding! They initially greeted me as soon as I walked in and assisted with the perfect mattress. Kudos!!!!
Great customer service I really recommend and great prices.
Lenny pena was an excellent sales man and get me a great deal. 10/10 recommend! ❤️
Dom was amazing.and made the process easy and painless. Will definitely buy from her again
Our Salesperson was Tim. Our shopping and buying experience went well. I have no complaints. I would recommend others to shop here. We went to a couple other stores before Mattress Warehouse in Camden and the customer service here was much better BY FAR! Thank you, Tim.
I ordered a mattress with Lenny Peña and Im so happy with my experience! After a computerized bed assessment, he was helpful in narrowing down my choice to the perfect mattress for my resting needs. He explained everything thoroughly and was very patient during the mattress selection process! Thanks Lenny!
Dom was very informative and courteous...she was very knowledgeable and explained the mattresses as well as the difference between coil springs and foam support...she gets a 10
Dom and Miguel were extremely helpful in helping my wife and I with purchasing mattresses and provided very friendly service. We were a little apprehensive going into a store and initially planned to order online due to concerns of coronavirus transmission - but very glad we went to Mattress Warehouse as they were super kind, knowledgeable, and professional and maintained best practices with regard to Covid-19 protocol. Highly recommended!
Great Service. Lenny was very helpful and helped me make the best choice!!
Super friendly and attentive to our needs. Lenny was the best!!!
Unlike the other mattress stores came to Camden asked for Lenny and was completely happy with the end result ......... nice guy with great hair... go see him hes the best ........thanks !!
CAME HERE NOT KNOWING WHAT TO EXPECT LAST TIME A BOUGHT A MATTRESS WAS 17 YEARS AGO, WAS GREETED BY LENNY AND I MUST SAY WAS A COMPLETE PLEASURE WORKING WITH HIM HES FUNNY DOWN TO EARTH AND KNOWS THE MATTRESS IN AND OUT . WALKED OUT HAPPY WITH A GREAT DEAL ON MY PURCHASE .. IF YOU WANT THE BEST GO SEE LENNY AT THIS STORE .!
Lenny and Jose were very helpful during our search for a new mattress. They were kind and informative about each one we were considering!
Lenny took care of me and my family treated me like I was family fair pricing
Excellent customer service from Lenny and Sam! So glad we went to Mattress Warehouse in Camden. We got a wonderful mattress and gifts thanks to the dynamic duo!
We were so impressed with Tim and Lenny! They were so attentive to our needs and had all the answers to any questions we had. I would definitely recommend stopping by if you’re looking for a new mattress!
Excellent customer service. Lenny was knowledgable about the stock and was able to recommend the best mattress for myself. He went on and beyond to ensure order was delivered and received.
Great customer service with a big inventory of choices.
This place is awesome. Tim was a great host of these store, he asked what I was looking for. Then he named a few, took me to a foam mattress, laid on it then a few others but I purchased the foam pulse a frame and I got two pillows with this mattress and a mattress protector too. No waiting it was in stock. Many variety of mattresses to choose from, this is a well stocked store
This mattress warehouse store is absolutely amazing.. super friendly and over this world with customer service.. Go see Sam and Jenni and grab yourself a deal!!!
Came in to the Mattress Warehouse of Camden and was completely delighted by Lenny he was so attentive to my needs and made my mattress shopping experience go so smooth felt no pressure he was extremely knowledgeable introduced me to a adjustable base and that was a game changer ........ I would recommend Lenny for sure go to Camden store and ask for him ..hes great!!!!
Exceptional Experience!! Came in looking for a mattress and left with with one plus pillows!! Domingo & Sam are a pleasure to work with.. their customer service is beyond any!! Great people Grest Service!! Highly recommend everyone pay them a visit! It will be well worth your time!!
Dom was really professional and transparent, she helped me and my family pick out two mattresses that were perfect for me and my sister, loved her and we would recommend her and this establishment to anyone
Completely satisfied!!!!........ worked with Lenny and he truly makes things happens.... we came in for a spare room and walked out with 3 bedroom sets ..... was introduced to 0%financing and was able to purchase with nothing down ...... lenny made it quick and easy ..... we obviously recommend him ......... go see him!!!
Domingo and Sam were absolutely amazing! Excellent customer service skills, we were really impressed by the knowledge of these two individuals. We will definitely be making this store a recommendation to our friends
Son very happy with purchase.
Excellent service .. came to this place cause of the reviews wasn’t disappointed Lenni was great he was able to educate us, explain things in details and after it was all said and done we selected the perfect mattress . We recommend this place ask for Lenni he is as good or better than the reviews..
Tim was such a pleasure to work with. We went in a couple weeks ago initially to look at pillows, Tim was so easy to work with and I fell in love with a tempurpedic pillow. Even though I wasnt actually looking for a mattress, I wanted to check some out. He understood I was not looking for a mattress, but took his time to answer all the questions I had and also let us do the bed match. After more thinking I decided it was time for a new mattress and Tim was the one I wanted to buy from! So after date night we went over to see if Tim was there, since we had such a good experience with Tim the first time, we only wanted to buy from him! Without disappointment we purchased a new king tempurpedic mattress and two pillows! If you want a good understanding person to deal with, Tim is your guy!
Very good customer service.
Got a Tempurpedic from here and it is incredible! Thanks to Dom for making it easy and stress free!!
We didnt have an issue with the purchase of the mattress, but rather the delivery of it or the lack there of. We were told it would be a week for delivery, which put it on the day before we were going out of town. So super busy day and Im waiting on the bed to deliver so I could run errands and it doesnt show, so I call the store and they tell me oh ya sorry its on back order. They never bothered to call and tell me. When I called back to schedule a delivery date the tell me its another 2 weeks. Then he tells me customers waiting on deliveries are not a priority sorry. If you dont need the mattress in a timely manner then go with these guys if you want decent customer service go somewhere else.
Tim and Domingo made the mattress buying process so easy! Mattress shopping can be something you dread but we came in on a whim and we’re completely happy thanks to their help. They weren’t pushy yet were extremely knowledgeable and really helped us decide on what worked best for us. Mattress shopping, made a decision complete with free delivery and set up all in less than hour!