I’m honestly the picky type, i hate it coming to Mac because everyone that ever helped me was stuck up, and didn’t even know what shade i was when I’ll ask to match me. I always had a bad experience, till today i went in to give it a try one more time and honestly, i give my hands down to Juan; if you ever going for anything, ask for Juan i swear you won’t regret it. Amazing, and patient . Thank you!

I use to love Mac cosmetics, and I don’t blame their products for my bad review. It’s the people who work there. It’s happen on more than one occasion where the employees were rude and unprofessional. I have really bad anxiety and they manage to trigger it because two employees were speaking bad about me to each other in front of me. I’ve had so many horrific experiences I stay away from Mac cosmetics

Not all employees at this location are rude. But, one in particular is ; I didnt get her name though as if I cared. I went specifically to buy a new foundation, and I didnt know my shade color. So i asked this particular person if she can help me find the right shade in foundation, I sat on the chair and every thing, and she tried on 2 different foundation tones ; one on each side. I literally sat there for 15 minutes looking dumb and she never came back and I did not see her no where near the Mac store. I had to ask another employee to assist me, smh .

At Mac had the worst costumer service wait for a staff to help and wait for more then 20 minutes and nobody was able to help me while there were 2staff having a personal conversation but as soon another costumer came more dress up they help her. If I cut no stars.

Worst decision you couldve ever made is book an appointment HERE they pushed me back because I was a bit late. Gave me instructions on their waiting list, decided to wait for an hour...actually 2hours...the white lady in charge of the booking said Ill assist you in 15 min Came back with Youll have to wait another hour3hours and no help. Horrible costumer service PERIOD!

Called for a makeover appointment. The girl was so kind. Explained so politely

It’s was great and had great costumer service!

I love the way my make up done and very nice people ...special my make artist tony...

The lady I would recommend is gaby. She was so kind and paicient with me. I was happy walking out.I went today I was helped by gaby, but by a different girl. I didnt feel like she wanted to help, I would ask her questions and she just made me feel like she wanted to get rid of me quick. I did purchase thing but I wasnt happy about it. I felt like just returning everything, I should of just waited for gaby.

I went into the mac store and i wanted to ask for assistance for foundation. One of the mac employees didnt have anything going on i was waiting to be asked if i needed anything. The employee passed by me to talk to her friend. I guess ill look elsewhere because the employees just look down on people who dont look good looking enough with make up.