I love this place, its not convenient to my location but its nice. However theres an incredibly rude old man who works there. One of their products was advertised as being 5mg but the chemical breakdown on the back said 3mg. I called and asked about this and he basically told me it wasnt his problem and its my fault for choosing the price point I did. Unhelpful and rude. He also doesnt look like he fits in with the rest of the employees
Honestly, every staff member at this place is super friendly. The place is always clean. And they have a bigger and better selection of product than the other places Ive tried. And of course, Christian was there with his great attitude and friendly smile. This place puts me in a good mood every time I leave... for many reasons.
Very fast for the volume of customers. The selection is great as well as fair prices. HIGHLY recommend. .
While the products are amazing.. the amount of taxes make it frustrating when I make it home, weigh my products and come out over .59g short. It’s very expensive to make the trip, but the product and pay taxes. I’d appreciate it if the amount picked up matched the amount purchased. Bad business practice. It should be 7gs. Very disappointed
This was my first time going to GreenStar, and it certainly wont be my last! Great variety/selection of products, very neat and clean store, and personable and professional staff! Highly recommended, pun intended :)
Best place to go! Customer service is the best and Im always in and out within 10 minutes. Great products and never disappointedShout out to Stephen, Ron and Mikey! Nicholas, you rock! Shan, Adam, great job new kids! ; ) And I failed to mention Kathy at the desk. Your whole staff is great! Thank you!
Adam took care of me today, and it was another great experience as always. Awesome service, friendly and helpful, and the line always moves quickly when there is one.
My favorite dispensary in my area. I almost always order on their website and they have it ready when I get there. Which is great because it super fast if your in hurry.The staff has always treated me great while having A friendly, welcoming vibe to them. For example like this evening the young man behind the counter, Anthony was super friendly and helpful after he waved me over to his window. I was greeted by warmly and as if he was happy to see me He went out of his way to lift me up when I told him I had a long day at work.I must say you have great employees and a great way of running your establishment. Keep up the good work! And thank you for being part of my community.-Peter
Very helpful and informative. Patient with a kind smile! I always have a great experience.
The service was fantastic and quick as usual. Leslie was great, however the 4 stars is due to an issue with the product I purchased. I bought two of the squeeze nano drops and didnt notice till long after I left the dispensary, but one of them had leaked a little bit, which sucks considering how expensive they are. Other than that, the service was as quick and friendly as ever.
Green star is the best dispensary! Leslie was very nice and helpful I don’t go anywhere else this place is the spot!
Excellent service cant wait to try out the product special thanks to Jordan for hooking me up with just the right stuff !
This place is excellent. Clean, friendly and plenty of parking. They have some great products for every type of customer. My favorite bud tender is definitely Ron. He is very knowledgeable, but not shy about asking for team input if he is unsure. He won’t BS you, and can help you feel at ease if you are new to cannabis.
Jedi Knight was so helpful for pain in the knees at night. I had pre ordered what I thought I needed. When he heard what I needed, he suggested something that was really what I needed. This place is great!
Adam was pleasant and made sure I had first and express class 😀✌️🤛🏻Leslie was like going out to a bar in speaking with a bartender when you’re stressed out, she listens smiles and provided excellent service as always green star never disappointsSierra hooked it up….She’s amazing and was very helpful. Always a great experience ✌️💜😄
Matthew is the employee that helped me tonight and he was very helpful. Every time I come here, the employees are so nice, polite, pleasant, and helpful and they always seem genuinely happy to be working here. Always a great experience! 👍
Everyone is always wicked polite, friendly and helpful. Great place ☺️
Christian is always a pleasure. Great guy always goes above and beyond for all
This is the best dispensary Ive come across in MA! They always have a fresh and wide selections of strains and edibles. They are always rotating inventory so you get to see new strains frequently! If you go, the bud tender Mikey is a super helpful dude that knows the menu and can point you in the right direction for your cannabis needs. Check these guys out today!
Always a pleasant visit every time. Customer service is always excellent and they greet everyone with a smile, which in turn makes me smile. I love that theres Sooo many options to choose from! I love the convenience of how close to home this location is versus other local dispensaries. The lines may appear long at times, but always move along quickly. The atmosphere is peaceful, inviting/welcoming, and the music is a nice added touch. I do have a few favorite agents, but todays visit was the cherry on top for me. Kara has a beautiful spirit and a wonderful personality. We had a nice chat during my transaction, and it just made my day. Best wishes to her and all the other agents at GreenStar! Youre the best!!
Every time I go to GreenStar herbals I hope to get Alex because she is so friendly outgoing and extremely knowledgeable. Not to mention shes not bad on the eyes. LOL I hope shes there every time I visit your store. I really dont know why there isnt a tip jar for the sales people?? I feel they deserve it as they have a perfect balance between small talk and working. Both are very important when running business I know Ive done it. Your medicine has helped me greatly over the last few months and I thank you for that. Sincerely Alan Watson
Great experience thank you I still can get it cheaper but I’ll go there once and a while thank you
Best dispensary Ive been to in MA. Awesome prices and even though its low THC its still great quality bud. The staff is so friendly and I love the small talk when Im waiting for my order, never awkward and uncomfortable! They try very hard to make the experience as comfortable as possible and theyre all very educated and informative. I recommend this place to all of my friends who smoke.
Order online for pickup and then wait in line for an hour because they dont know what that means or how to honor it efficiently. While waiting, you can watch the walk-ins get to checkout in the same amount of time, which is typically one or more hours later.Dont count on any chance of efficient service if thats what you might hope for. Plan extra time to not be able to park, and wait extended amounts of time.
Christian and the security guard out front were lovely and very helpful! The dispensary itself is beautifully maintained. All in all, a very positive experience.
Clean and bright facility, high ceilings, friendly and knowledgeable staff... yeah, this is a go to dispensary for anyone in the area. Ron is a fantastic bud tender- highly recommend. Really helpful and made the whole experience all around great. I will be back 10/10.
These guys were great. You can tell these folks care about the facility, the product, and the clients. They were ready to answer questions and make recommendations, and had a very friendly and welcoming presence at the counter. The cherry on top was when the budtender noticed my Rick and Morty shirt and tossed in some R&M pins. Will definitely return next time I’m in the area. Thanks guys!
Very pleasant personality… and she’s very cute😉
GreenStar Herbals is absolutely my go to spot, they are the best marijuana consuming experience and a great store for regulars to get in and out aswell. 5/5 and I definitely recommend anyone to take a ride on over. They’re also in a very convenient and safe location.Melinda has taken the spot for my favorite, quick, easy and to the point. Love that.
This place is pretty cool! They have a grand piano in the main area. Its very open layout and the people are nice. Steven was my cashier and he was kind and friendly to a newbie.
This place is amazing as always. Yesterday I made a mistake and ordered the wrong type of cartridge for a different device that I dont have. I went back a few minutes later and asked if there was anything they could do. They called the Manager Matt and he came to speak with me. He wasnt able to return the item which is completely understandable as I opened the package, but he did me one better! He hooked me up with the actual device that is needed to use that cartridge! I couldnt believe it. Incredibly good customer service every time I come here. You need to check this place out!
I’ve always had a great experience. Everyone is warm and welcoming. Carter took care of me today and was really friendly and sweet. Very personable
My wife and I come from a state where you need a medical card to go to a dispensary so we had never been to one before. We had no idea how it worked and all staff we interacted with was a huge help. Christian, the guy who checked us out at the counter was great. He had a great attitude and was very helpful, respectful, and had great energy. We thank you very much
Was extremely helpful and took the time to answer our questions and he was extremely friendly. We had a great experience. Thank you very much!
Love this place and all the employees are great. Everyone deserves a tip..
Website very easy to use slots of information about the products. Yesterday was my first time ordering online it was nice and quick in and out my order was done at the time I set for pick up. They also allow walk in if you don’t want to order online
I love this place! Vanessa was great, kind and helpful!
Very attentive and extremely personable,EVERY time I have been there.
Every single staff member is so friendly and helpful! Great products and very comfortable environment whether you are a newbie to the cannabis world or a seasoned smoker. Fan favorite dispensary in the area for sure!
This was my first time at GreenStar and I had a great experience! Extremely friendly staff and very reasonable prices with variety. Mikey took care of me and provided nothing short of amazing service! This is my go-to place now.
Jedi Knight was very helpful and informative. Even though it was extremely busy he took the time to explain everything in detail, I did not feel rushed at all. Great asset to your company!
Shan was amazingly curious and helpful. Couldn’t have asked for better customer service! Absolutely impeccable. Keep up the great work
Best dispensary near me in Mass. Ron is the best never rushed excellent advice and knowledge. Easy online order and super fast pick-up.
Tyler was awesome! Your whole team is awesome! Im always in and out and I cant wait to visit with my ducks soon...theyll be leashed so dont worry :)
Kara is amazing! Love going in and seeing her, among others! Always a great vibe in this place. Keep up the great work! Much love
I went in for the first time today and I was blown away by how nice clean and professional the store was. They had various glassware on display as well as different cannabis products that you could look at before you buy. The staff there were very professional and friendly and Steve did an excellent job helping me with my order. I will definitely come back again
About moisten things up, I know the meaning of this, Im all set. I like my flower naturally sticky with crystals, its not the case at any dispensary. And I understand it would be very expressive to have such system to keep all flowers at 62% of moisture.
Friendly efficient service with a smile. Can’t ask for better
Very Friendly and professional staff, great selection and lots options.
I drive past 2 other dispensaries now to visit GreenStar. They have the best selection hands down and the staff has been nothing but friendly, helpful, and relaxed, all while maintaining a professional efficiency. Megan helped me today and apparently gets a tip for a good review? Well she was fantastic and definitely earned it! Looking forward to my next visit.
Such a nice bunch of people who work there! I wish there was a tip jar availability. I have to ask every time.Place has good variety of product, exceptionally clean, knowledgeable staff, which is huge.A restroom would be nice.
This dispensary is the closest to me and also has the shortest wait times, win win. Staff is always nice and upbeat, and they have their own parking lot which a lot of recreational dispensaries seem to lack. Flower can be hit or miss sometimes but their massive selection makes up for it. New stuff every day. If you like edibles, youll never run out of things to try.
First time in and everyone was so sweet and helpful, especially Anthony! The place is super clean and the atmosphere was just so friendly and fun. 😊
Jacob is the best! We fought a bear together, dudes ride or die 👍
Was cool seeing a bright and motivated person early in the morning (well for me atleast) . got the text asking for a review to help the workers. Apparently it earns them a tip to mention their name so, yeah, Jason was very nice n helpful
I go to greenstar herbals in Lowell regularly (about 2-3 times a month for about 6 months now) and have never had one bad experience! I went in today at 8:30 and Jordan was the sweetest even though it was so late and I’m sure the staff were ready to get home. Everyone had a smile on their face and were as quick and efficient as always! :)
Chris was really cool, it was my first time here and he definitely picked up on it right away. Looks clean and organized inside, quick online order pick up and everyone seemed to be in a good mood. Large selection of flower and prerolls. Highly suggest this dispensary for anyone looking around. 🤙
Melinda - Pleasant young lady. Thank you.
Love Green Star Herbals. The atmosphere is perfect for a buying experience. Anthony was extremely patient and helpful. Anthonys knowledge of the products help my visit go smoothly. Very friendly. Would highly recommend.
Best dispensary imo in the area. Great selection of THC products and variety of THC levels. NEVER sits on product always new strands daily and the customer service 10/10
These guys are tops! Never had a problem, in fact, surprisingly smooth.Quality and consistency seem to be a staple here.If you could buy when I was a kid, there’s no way you could name your store green star, lack of quality and availability it would be more like Brownstar!
Love GreenStar. Better prices than many other dispensaries. Shoutout to alex who helped me with my order tonight, super helpful and friendly guy
Super clean. Knowledge staff.. quick service. Love coming here!!
Fast service, always correct order, top notch product!
Jordan was a great helpThanx alot 💯
Christian was very helpful picking out the right type of discreet smoking device for my bestie. I recommend him to anyone who needs the right kind of device needed 😈☘️🌱🥣
Edited update:I would like to add to my earlier review because I’m just so happy when I come here! ..Another favorite staff member of mine who I’d like to shout out is Nicole! Had such a nice chat w her, super sweet and personable she was amazing!! If you haven’t come here what are you doing?? Still has the best selection anywhere around!!Chris is the man!! I love it here, hands down my fav dispensary...super friendly and super knowledgeable staff...literally the best selection around..they always have new stuff and a huge variety. You’re missing out if you don’t stop here!!! 💨💨💨
Inconsistent product selection. It’s stinks that once you find something you like, you go back to get it and they don’t have it.Also had an experience with an associate who helped me choose a cartridge and told me he was extremely stoned and couldn’t follow what I was saying.
Best dispensary around! Everyone is so friendly and bubbly! Always a positive energy Im the atmosphere. Pre-order is so convenient and quick! Definitely recommend!!
We are in the state on vacation and needed a place to pick up products - found GreenStar Herbals online and placed an order. We arrived at the facility, which was very clean and a beautiful establishment, and got right in.Inside was very organized. My debit card would not work upon checkout but they were sweet and helpful. They have an ATM on-site which was a lifesaver. Interacted with two separate employees and a manger...all of whom were receptive and smiled the whole time!I have been consuming for many years but this was my VERY FIRST TIME in a dispensary. I was so pleased, I wish we lived here so we could go all the time! I would give 100 stars if I could.
Excellent experience! I was new to this location. It’s organized, sparkling clean and fun to look around . Nicole was educational and very happy to answer my questions. The choices are almost too numerous to choose…and that’s NOT a bad thing at all 🤣
Sierra was friendly and knowledgeable! Thnx girl
Jordan was awesome! Had her the last two times I’ve went in, super friendly and helpful
Matthew was super friendly. First time visiting and he made pick up very easy. Will definitely go again.
Thank you Vanessa very nice pretty and helpful
Love it! ❤ I wont be going anywhere else. Staff is super friendly and helpful. This is the place to go. Excellent service and people 5 stars from me all around.
Sierra was awesome. They sold out of a strain and she helped me find something compatible. Great experience and shes cute too
Chase was pleasant and professional. He answered my questions and made it a splendid experience. Many thanks!Alex aka Jedi Knight was a delight, upbeat and efficient. Love the convenience and great atmosphere of GSH! Thanks again!
Always a great experience! Love the Halloween decor and chase was great! Thanks guys!
The bud tender named Jacob was very helpful and polite the dispensary was very clean and well kept my experience was a 5 out of 5 for both times being there.
Hands down best dispensary around. Largest selection of whatever you are looking for at great prices. Staff is superb in thier knowledge of cannabis use in many forms. Thanks Greenstar Herbals!!
Was my first time there, the guy at the check in was nice. Jason helped me with my order and he was great.
Great shopping experience. John was polite, excellent and educated me on the seltzers. I highly recommend ordering online to make your time in the store super-quick.
This place is great. Everyone is very friendly and helpful! Jordan was awesome & had me on my way in no time at all. Thanks Jordan
Always a treat to come here. Associates are very helpful and knowledgeable. Stephen helped me out today and he always has great suggestions. Thanks so much!
Pleasant experience, attractive facility. Anthony was friendly, helpful, professional. My first visit but not my last!
Friendly! And very nice, clean, and efficient.
I love going their Jacob is Awesome!
Worth the ride. My experience from start to finish was flawless. Nicole was a pleasure ❤cant wait to go back next week 😁😁😁
GreenStar is pretty freakin awesome…my budtender Ron Sullivan, was cool as hell, knowledgeable and ready to help in any way he could to make sure I had the best experience possible! I will definitely be visiting him again… Oh and the important part, Their products are simply AMAZING!!
Thanks for being honest about what you sell. Unlike some locations in Dracut...appreciate it and will return.
Fast, friendly service. Quickly resolved technical issue with card machine
John helped me out at the pickup line. He was really helpful, friendly, and I like that he double checked that everything was there for the order. Ive likes this location for having somewhat of a return policy on faulty stuff. But this is the second time Ive had excellent service, 10/10 if your not going here, then youre missing out big time fam
Chase was awesome. And as always the process was easy and quick. Thanks folks
Nicole was AWESOME!!!! As was EVERY employee I had contact with! Very professional and attentive and VERY CONVENIENT!!! NEVER thought in a million years I’d be able to order online and then go pick up!!! Thank you MA! Now NH we just needs to catch up with the times!! DEFINITELY A MUST TRY FOR ALL YOU MARY-JANES OUT THERE!!
Anthony was super helpful! The receptionist with the wire glasses was also so sweet!!💛 it was my first time here and I’ll absolutely be coming back :)
I come here 3 times a week and am for real never disappointed with the product. The Hispanic guy with the curly hair behind the desk is a cool character you guys have. I saw him collect knives from a customer before allowing him to enter and it made me feel mad safe. Thanks to greenstar managers for hiring people like him. I very much Looking forward to my next visit on Tuesday.
Pre order was the way to go...3 waiting vs. 10. Friendly, professional and quick to fill my order. First time was a great experience, thanks Nicole.
Jason is very quick and uses great customer service! You guys rock! Thanks