I don’t actually know what the service is like, however I’m disappointed that the hours listed aren’t followed. I drove across the valley and arrived at 10 after 5pm making sure to get there before they closed at 5:30 as listed on the store and online. It was lights out closed. I guess be aware hours may vary.
Been using Brownies for years. Honest, great prices, great service.I’ve had random file cabinet keys that no one else could copy but Brownies could. Been coming to them ever since. They have batteries for car remote keys. They’ve got every key under the sun here and Jared, the owner, is one of the most honest people I’ve ever met.Just good people, providing quality service at a great price. Thank you Brownies!
Brownies did a wonderful job! Jared was so great to work with, he worked very efficiently rekeying all our doors. They definitely know what their doing and very reasonable price. Highly recommend them!
Took grandkids they had a great time learning about Dinosaurs.
Had a key cut there. There Great !!!
Great service and fast! Cut a key for my car other places couldnt.
We are in Garden City and Jared gave me advice on a local Locksmith in Logan who could rekey my vehicle. Jared is amazing and although he never got the business was such an amazing help to me when I was in dire need of best advice!! Thank you Jared, I recommend you and your business to anybody who is in need of Locksmith services !!!
I was working on a new concept for door access at a retail store. I needed a locksmith that would work with my engineers to get this working. Every locksmith I tried wanted nothing to do with it because it was out of the ordinary (understandable). Then I called Jared at Brownies. Jared was super knowledgeable and skilled, he worked great with my engineers, he showed up whenever I needed, he gave a fair price and saw this project through to the finish. He helped us turn an idea into a real product that has been working great for a year now. I would highly recommend Jared for your security and locksmith needs. He will be my go to guy for all future projects.
Nice team, solid work, fair prices
If you cant find your key here- it doesnt exist!
I needed to make a copy of my car key and was having difficulty getting copies made elsewhere. I was in and out of here in 5 minutes with a new copy! Very happy with the quality and speed of service, will recommend to others.
Their recent illegal hiring ad should pretty much answer everything you need to know about this company. Please be aware of the type of company you are supporting when you use their services.
Two keys Ive had cut here havent worked out so well. Not even an offer for a discount on the 2nd key after the first key didnt work 🤷♀️
Brownies is quick and helpful and fairly priced. Totally recommend!!
These guys are fantastic. I am a property manager, so I handle work-related key problems all the time. I really rely on a great locksmith and these guys are my go-to! I have called them many times to help me re key doors, make key copies, or pick locks, and they are always extremely fast to respond and very good at what they do. They are reasonably priced and worth every penny! I recommend them to my friends, tenants, and other businesses, and I plan on continuing to use them in the future.
I had a safe that was a dial lock and a key combo. We lost the key in a recent move and needed documents in the safe. They tried contacting the safe maker to cut a replica key (in order to save the safe), but unfortunately the maker said it couldnt be done. I needed into it sooner than a key could be ordered, so they drilled the lock for me. During this whole process they were very nice and the price was reasonable. They even carried the safe back out to my car for me. I would recommend!
STAY AWAY FROM THIS COMPANY. I attached their recent job listing to help some of you steer clear from this company. Poor management on their part and clearly not a locksmith to use. Imagine the environment in which these people work? They clearly show a poor environment for their customers.
We needed some locks added to our doors and Brownies did a great job. They gave me all sorts of options including providing my own or buying from them. They arrived on time, did a professional job, and charged me a fair price.
Randy was great! He kept me updated on his arrival and got us taken care of. Very reasonably priced and awesome service! I will definitely use them again and refer out to clients, friends and family! Thanks again!
I have been trying to get Brownies to open a safe for us since early September 2019. Called 3 times and went into the store 2 times. They told me that they only had one guy that opens safes (his name is Alan). Alan says he had to get a code from the manufacturer before he could come out and look at the safe. Took me going into the store 2 times to get him to call back. The last correspondence was him saying he will try to get a hold of the manufacturer again and then get back to me. He never called back. Would not recommend them simply based on the lack of ability to follow through with what they say they will do.
Brownies was able to get me scheduled within two days and able to give me a later appointment which accommodated my work schedule. They were punctual and courteous at the appointment. My locks were changed in no time at all. Im 100 % satisfied and I would highly recommend them.
So fast, not too expensive at all, and very nice people to deal with!
Can’t express how great they are! Fast! Friendly! Low cost! Got my wife in our car in under 10 min. Highly recommend to everyone needing locksmith services.
I recently required a lot of emergency lock work and used Brownies. These guys were great to work with! Their pricing was good, they worked really hard to take good care of us and went above and beyond to do the job right. I will definitely use them next time I need to get into my car or home.
Brownies Lock in Draper was helpful and so attentive when we lost the keys to our front door. We highly recommend them!
Keys that work the first time! Real locksmiths with real knowledge.
I had a wonderful experience with Brownies. I got several quotes from locksmiths in my area today. Several of them tried to charge me last minute, additional after hours fees once I called back to set an appointment. Mind you this was a full three hours before close (2pm in the afternoon, not after hours).Brownie’s tech was at my home promptly, with a very fair rate & no hidden fees. The tech that showed up was professional, clean cut, personable, sympathetic & patient as I was running behind. I highly recommend this company. Avoid the headache of dealing with some of these other companies & call Brownies. You won’t be sorry.
We were locked out of our car at a restaurant. We were referred to Brownies by our insurance company. I called and they said they would send a technician, and he arrived in about 10 minutes. He had the car open in just a few minutes. Our technician, Randy, was terrific - very friendly and quick. Thanks, Brownies!
The guy that came out was so helpful and just a nice guy! Thank you
Needed a filing cabinet key, so called in and they were super knowledgable and helped me find the info on the cabinet to see if they had it. Have me approximate price and wait time over the phone. Then I went it and it was seamless as they remembered my call and got it done quickly while I waited. Definitely will use again!!
Their prices are good and their service is excellent. You can trust brownies and that is important in security
My go to place for spare keys and specialty keys. Always willing to help with questions or problems. Been using them for a long time now. Still in the same place. Thanks for being consistent!!!!
I always go here to get copies of my vehicle keys. Cheap prices and great service!
Randy arrived to our home quickly... Our car battery was dead. He helped me get it out of the garage and charged so he could program our new key.He was friendly and went above and beyond to take care of us.
The employee came and got the job done quickly and efficiently
The staff are always professional, courteous & do a great job at getting exactly what you need in a timely manner. I have never had an issue with a replacement key not working properly. I will drive clear across the valley just because I trust them!
Every time I’ve gone to Brownie’s Lock & Security they provide excellent customer service as well as being quick on making keys! I highly recommend them!
I just got a new Vespa and it only had the red key, so I ordered 2 blue blank keys online. I went to a local chain store and they would not make the key for me, so I called several locksmiths in the area and none of them would do it for me. That is until I called Brownies Locksmith the owner Rod said he could do it. The most shocking thing was he does not charge for copying keys, he spent about 15 to 20 minutes of his time and did not charge me a dime!! I just got home and the keys work perfectly!!! Thank you Rod, you made my day!!!
Fast and Cheap! Only place you can find to get your key made! I would recommend this place and a great price.
Brownies is a good ol mom and pop shop with old fashioned values. They went above and beyond helping me with my car ignition. When other companies would have said not our problem they went the extra mile to make a customer happy!
These guys do an amazing job. Every key out of 21 worked perfect on 3 different locks. Thanks guys.
Jared came to my home WAY after hours to assist with a locksmith emergency we encountered. I’m absolutely certain I woke he and his wife up. They both showed up to fix our problem, and treated us like we were family.
Snowflakes can find a better service
Randy was really great and friendly in helping to get keys made for our truck!! Thank you so much!!
I have a small fireproof security box I keep my important documents in, that I had misplaced the key to. I did a google search and called a few competitors and they said it would be roughly a $40 or so dollar charge to get it re-keyed. I just happened to notice the locksmith sign in the window to Brownies the other night, and it was much closer to home so opted to just check it out the next day. The gentlemen at the desk was very professional, recognized the lock and had a new key may in less then 5 minutes. I only got charged about $15 and couldnt have been happier with the service and knowledge. Thanks again Brownies, Ill definitely be referring and youll get my follow up business.
I’ve been waiting forever for their guy to come out and make me a key. The guy came out the first day, left a mess all over my motorcycle and ended up leaving since he got too cold. He kept rescheduling and pushing the time back. I finally texted him saying this was getting ridiculous and that I’m about to get a different locksmith to come out and he told me that’s what I should do. Don’t bother wasting your time with these guys, just pay the extra few dollars for another guy to come out or else the job will never get done.
Top notch locksmith. Certainly would recommend them to anyone.
I had four locks re-keyed by Randy, he was super fast and did excellent work, thanks Brownies!
Brownies have always taken great care of us. they are there when we need them even in a pinch. they have been our go to locksmith for over 8 years now and we couldnt be happier.
Saved me when I lost the key to my truck, very fast and got me a new ignition cylinder!! would go to again if I ever lost my key. (Trying really hard not to though)
My company called Brownies to help with an entry system we had been trying to get fixed for two months. They were able to be on site in less than 24 hours and have the problem resolved and the system running. They were FANTASTIC to work with.
Randy helped us out of a pinch, honored the price he initially quoted even though it was supposed to be more for the weekend. They’ve earned my business for any needs in the future!
Impressed. Very professional and timely service, resolved several issues on my vehicle, door looks giving me a hard time, back hatch would not open, worn out key with chip, 20 minutes later all was working fine and had a new chip key made, all for a very affordable price.thnx Brownies. Ed Ruiz
These guys can get the job done but dont expect a call from them if theres a time delay or when the job is completed. I always had to be contacting them for an update.
A+ businessman who knows a LOT about locks of all types. If you need a locksmith, this guy is the one to call! Hes honest and dependable.
I got four motorcycle keys and padlock copied for $20 and some change. All five keys worked when I got home.They didnt have the blank for one of my keys but said that they could order it in for next week. Ill try another locksmith closer to me but if they dont have it, I would definitely go back to Brownies.
I have hired Brownies, 3 times now and each time I have had a great experience, all technicians are knowledgeable, honest and work is a great value too! They will be the company I call in the future.
I was quoted 49.99 + tax to get my car unlocked and in the past I have apparently used sketchy locksmiths because I was expecting that 49.99 + tax to be 49.99 + 100.00 tax. NOPE it was seriously 49.99 + tax which came to 52.36. Use a legit local company next time you lock yourself out. A+ service and a great price.
Excellent, conscientious staff who will keep working on the issue until its done perfectly. I get all my keys cut here, Ive given up on Home Depot, Walmart, Etc. Would highly recommend!
They did not show up for three appointments, I called them each time they did not show up and patiently rescheduled. After the 3rd time, I just gave up and called All Hour Locksmith - who showed up early and waited for me. I wont call Brownies again.
Was fast friendly and very thorough
Super friendly, nice, patient, fast and trustworthy people to work with. Only the highest ratings for them
These guys really care about the customer and, no joke, listen to their concerns. Thanks for your great service Brownies Lock and Security.
They are simply the best!!!!!!
Toxic organziation.
Very friendly and did great work!
This is the second time I have used Brownies. Excellent customer service, timely and efficient!
Awesome service. These guys are great.
I called and within 15 min he was out at my house and unlocked the car without any problems. Very fast and good service.
Great Service. Honest. Fast.
Great food
More than we expected to pay for a laser cut key. Still cheaper than going to the dealership I suppose.
Fast, good price and 24hr service!!!!Thanks Jared!
Prompt, honest, and reasonably priced.
I did not do business with this company. However one of their service trucks pulled out in front of me while driving on a very busy road in draper. I locked up my brakes and skidded and the semi truck behind me locked up his brakes. This incident was a near miss of a serious accident.
Went by during business hours and they were closed. On the front door they had a 24 hour emergency number, so I called that and got a voicemail... Ill find somewhere else to go. Very inconvenient.
Jared is fantastic to work with!
Great people
Fast, accurate and competitively priced
Jared and the other guys always bend over backwards for me. I drive out of my way for their service. Locks, security systems, car remotes (older cars) they are the place to go.
Locks made thanks
Local owned independent