Bryce made my first experience purchasing a vehicle super easy and simple! I absolutely love my new car. Highly recommend if you’re in the market for a new vehicle, very helpful!

I initiated interest in a 2022 Kia Seltos based on online sales. I scheduled an appointment to come in an value trade of my 2019 Jeep Renegade and put a hold on a vehicle that was to be delivered next week. When I arrived I asked for the online sales associate that I had spoken with and they person in sales laughed at me and said shes in online and cant work with you, and proceeded to push me on to someone else. This gentlemen was young and had no idea what I was coming in for so had to fully explain even though I thought I had an appointment. They evaluated my vehicle and offered me well under what I have been quoted as trade-in for the vehicle. I was sure to tell him to include all my features that wont show up just by running VIN, but it didnt appear they cared. They proceeded to tell me all vehicles are rated a FAIR trade-in regardless of condition. I told him that was still lower than my quote even IF they were using FAIR. I asked for my key back and walked out. When I got into my car it reeked of smoke. I DO NOT smoke and get nauseated at the smell. I walked back in for and asked who had inspected my vehicle. It was the sales manager himself. I explained that my car reeked of smoke just from him driving and inspected. He asked if he could send to have cleaned. I said no thanks, but asked that any of his associates who smoke should not be in customers vehicles. I will not be returning, and I wouldnt if I were you!

Cam was easy to work with and let me complete the first steps of the purchase process over the phone, and were willing to work with someone not in the immediate area. This was really valuable in the current market. As others have noted, the trade in value for my car was an unrealistic $2K UNDER KBB trade-in value, but they didnt pressure me to take it so it was a non-issue. I just wish financing would have been completed faster, they were backed up that day.

My experience did not inspire loyalty to this dealership...Due to the current climate in the auto industry and semiconductor shortages, I decided that this was a really good time to trade in for a new vehicle. With that said, I was possibly trading in a loaded 2019 GMC Sierra AT4 that was in very good to excellent condition. My sights were set on a 2022 Kia Telluride SX. I had used the Kia website to build a vehicle so that I knew the MSRP of the Telluride that I wanted. I also used the KBB link through Kias website to value my potential trade. The sales rep, Andy, did a good job of helping me with a Telluride that had just been delivered. Not the exterior color that I wanted, but I was aware of the current demand and difficulties with special ordering. I decided that I could live with the colors of this vehicle for the next several years. I told Andy that I wanted to feel “warm and fuzzy” about any deal that we make. Once the “four square” came out, I knew that I was in for a ride. The sales manager, Alex, lowballed the trade. I knew the value range of my trade as I had researched both my current vehicle and the 2022 Telluride. After some negotiating, I thought we had reached an acceptable trade value. When I went into the finance office to start signing papers, I was keeping an eye out for the pages that listed the sales price and trade value. When we got to that page, I told Luke that the trade value was not correct. Luke called in Alex and Andy and we started going over the numbers. I told them that I do not feel “warm and fuzzy” about the listed trade value and that was not the number that I thought we negotiated to. Alex pulled out “one” of the four squares that showed the initial lowball trade number and started manipulating other numbers to make it look like I was getting a higher value for my trade. I was ready to walk over that lowball number. I explained the value of my trade and we discovered that he used the VIN to determine value. The problem was that using KBB the VIN does not show all the options installed on that vehicle. We manually added the options and it increased the value of my trade. Alex still did not want to increase the trade value, even though I showed him the actual KBB trade value range. Since we were so far into the deal, I suggested that we split the difference and move on. Alex reluctantly agreed to split the difference. I am writing this detailed review to illustrate the importance of knowing the value of your trade and knowing the value of the vehicle being purchased and then double check the numbers on the financing paperwork before you sign. I get that some dealers are over charging for the Tellurides at this time. One of the first questions that I asked when arriving at Celebration KIA was if they sell at MSRP and they said yes. Know your values and keep an eye out for any changes that might be made on the finance paperwork. Overall, it was a typical car buying experience that I wish had been a bit “warmer and fuzzier”. The kicker is that less than six days after buying this vehicle they received the exterior color and model that I originally wanted and were advertising to buy trades for $2,000 over KBB trade value! 9/27/2021- Updated review to two stars. I will be updating this review further in the next couple days regarding ANY response from the dealership or owners.

Their commercial says they’ll give $2k over Kelly Blue Book but they offered me $3k less than. When I gave them a hard no on accepting less for my trade, they played stupid games and wouldn’t give me my car key back. Held me hostage for 25+ minutes after I gave them a hard no on their trade offer. Also, the Stinger they let me test drive had an unsecured handgun in the console.

Working with AJ and Orlando was a breeze! Very friendly, helpful and easy to work with. Drove up from Cincinnati and it was well worth it! The whole process took less than an hour. 10/10 recommend!

I guess if youre not white, you dont deserve a hello like others. Whoever was the cashier woman that worked on 9/10/2021, around noon or so, thanks for making me completely feel unwelcome. You said hello to the person before me as well as the person after, but when it was my turn, you just pointed to where to sign on the paper and asked me to please sign there.Everything else was fine here, but leave it to one person to demoralize a persons feelings of feeling unwelcome. Wont be returning.

Couldn’t be more happy with my experience! Thank you Kaiwan and Orlando! I absolutely love my 2018 Kia Forte and the staff was the best. We got through the whole buying/paperwork process quickly too! ❤️ I wouldn’t go anywhere else for a Kia.

Celebration Kia is such a bad dealership to deal with. I highly recommend you go somewhere else for service. They say they look at your car on the 18 point inspection (or whatever that is) but they don’t. They told me that my car was fine after service but after taking it immediately to the old Crown Kia, I was informed of all the issues it did have. On top of that, my mom was turned away on her Kia for a check engine light. Celebration Kia shouldn’t be in business if they don’t know what to do servicing cars. Crown Kia you are greatly missed. Dublin should be ashamed for allowing Celebration Kia to be in the town.

While I didnt wind up buying a car from here, the service was excellent, and exemplary.During both my visits, about a week apart, I never felt any pressure or like I was being sold to. My salesperson, Mark, and I were having a conversation, thats it. Thats how it should be, IMO.Its recommend, for sure.

Been looking for a Telluride from a dealer that isn’t shady. THIS IS NOT THE PLACE. Talked to Rue, very nice guy, told me they had the exact vehicle I want coming in. I ask what the price was and he gave it to me. I was ready to put a deposit down and schedule pickup. I asked Rue for an out the door price and he said let me check, where do you live at? Told him I live in Cleveland but travel all over the state for work and would be in Columbus the upcoming week. I then heard him ask someone what the out the door price would be for someone in cuyahoga county. The person in the background said “I won’t sell a Telluride out of town”. Rue relayed the message and told me he would figure out why and call me back before the end of the day. Big surprise… he didn’t. Still clueless as to why but will be making sure that everyone I talk to in the car market knows to go to GERMAIN KIA or CAPITAL KIA if looking and to not deal with this shady dealer in Columbus. I’ll post a pic to show how they also just ignore their potential customers.

I couldnt find a Telluride anywhere. Cam Ladd found one for me! I cant recommend this dealership and this sales person enough. He was so down to earth and great to work with. No pressure sales and gave me a great deal on my trade in. He even helped me reset my garage doors on my old car and showed me every setting and feature on my new Telluride. If you are looking for a honest funny and great car sales man go to see Cam Ladd!

THE SERVICE DEPARTMENT IS HORRIBLE!!! My issue has been going on for a couple months now I have a Kia that is only five months old and I am having electrical issues with it!!!! I have called Celebration and they looked at it once and said everything was OK now it only starts periodically!! I went through the automated text to schedule an appointment they were supposed to have someone call me back they never did of course! I had my husband call and talk to the service manager and he never returned the phone calls when he said he would we told him we needed a loaner car because my husband is a dialysis patient that I have to take three days a week he told us that they had no loaner cars at the dealership and that he needed to call and set us up with a loaner and he never returned our phone calls!! I called today and the lady got really rude with me and told me they don’t have no technicians to fix my problem and and if I wanted to wait till they had one it probably wouldn’t be till the end of September (maybe) and that I needed to go to a different dealership!!!!!!!! I’m calling corporate!

I worked with Leesha and she did a great job. I would recommend going here if you are looking for a Kia.

Stephen Fout made the buying experience easy and his communication was on point. Having reached out to several dealers with questions, Stephen was the only person to respond which made my decision easy in terms of what dealership I’d be visiting. He had the vehicle ready for my appointment, and went through all of the details clearly. Thank you for making this a positive experience.

TERRIBLE CUSTOMER SERVICE. We purchased vehicle on 6/9 then had to come back two weeks later because “paperwork was wrong”. We are still waiting on a sizeable check for our trade in vehicle which we were told we would receive within 30 days. We are now approaching 60 days from purchase. And the WORST PART… we have called and left messages twice for our finance guy and we have not received a call back. I also went in to the dealership and had several associates point the finger at one another and the final answer was “you will have it within 30 days”. Absolutely unacceptable. If this is how you guys do business, you won’t be in business for very long.

Absolutely horrible experience. I go in and am very upfront about my situation, that I am pressed for time, looking for a lease, and have an out of state cosigner. I went in on a Monday evening, test drove a car, and was told directions to complete for tomorrow. The following morning I completed everything. Was texted that evening saying that it wasnt filled out completely (it was, maybe a site error) and that they needed more information. Why they didnt tell me they needed this information on Monday I cant explain. I resubmitted the form and the additional information that night. I was texted Wednesday evening asking for even more information (again - why I wasnt told they needed this information on Monday I dont know). I submitted information that night. No contact on Thursday. Friday morning I contacted my salesperson asking if they were in the office because everything was already taking much longer than I wanted. Was told hed be in the office Saturday, and that I needed to resubmit information because the printer couldnt read it (???) even though I could read it and the salesperson admitted they could read it as well. I resubmitted that Friday night. At this point I was informed the Kia Forte GT I was looking at was sold, and the closest they had to that was a Forte GT-Line that was almost $3000 more. I didnt hear anything for the better part of Saturday. I reached out at 4pm, at 430pm I called and left a voicemail with the sales manager asking for a new salesperson (which I never heard back about), and didnt get a reply until 5pm asking if I could come in on Sunday. I went in on Sunday, was apologized to for how long everything was taking (which was nice, but doesnt mean anything if actions continue) and no progress was made for my lease, and they told me theyd contact me the next day about my trade-in, which I told them I wasnt very concerned about. Its now Wednesday and I still havent heard back from them. The financing and/or sales manager I talked to was very informative and nice. The salesperson was seemingly bipolar. At times he was very snarky, and other times he was very warm and welcoming.On Monday morning I decided to look around, and by Monday evening I was in a new lease with a different company.

They worked with me, treated me like I was a king, the Manger and the young lady I purchased the car from- Leesha, I hope I did not spell this wrong. Incredible people treat you like family- and the vehicle I purchased I love it . Thank You from the bottom of my heart. Highly recomend

We were promised zero percent financing as well as rebates by one of the sales persons, but Mark was able to explain why not and offered some adequate solutions. He stepped in and made the experience as good as it could be after the rough start.

Mark Andrijowych was great with service and answering any questions I had. The process was easy and he was able to help me get my car into service and made that process not as stressful. Overall great service and easy to work with.

Jay the service manager quickly rectified my issues that occurred during a service.

What has happened to the car buying industry. This is the second dealership today (5-16-21) that said it was open and the second to not even acknowledge my being there. I understand things are different these days but it takes 10 seconds to at least say hello.

I went to get an oil change done, I was told there was no more express oil change service at this dealership. Then I asked how quickly I could get an oil change done, and was told two weeks. This is unacceptable to me, I will never use this dealership again, after leaving I later called the dealership and spoke to customer service and was told to wait while they connected me to service to see if there was any cancellations or if anything had opened up, I waited about one minute and was abruptly hung up on. I called back again and the same thing happened again. I will never use this dealership again. BUYER BEWARE!!!!I have always had my services done at Crown Kia in the past but NEVER AGAIN!!!!

We were just on that side of the town and decided to stop in and see the 2022 Kia Carnival, before we knew it, we were purchasing it. We had an amazing sales consultant (Leesha Fuentes) and the rest of the staff was super helpful and professional. Leesha was very kind and experienced. She truly made our unexpected shopping worth it and she made all the paper work be super easy. We definitely had an amazing experience at Crown Kia, and we recommend them to anyone looking for a new vehicle.

Damon Clark is the worst service manager. All he does is sit here and respond to peoples negative reviews to try and correct issues that shouldnt need to be corrected in the first place. Never once did he show his face during my wifes entire nightmare that we had to go through with these people then has the audacity to respond to her review like he was present the entire time and truly knew what was going on. Please dont believe this companies LIES. Worst experience I have ever had with any dealership. management needs major fixing on all levels.

The guys at Crown Kia Dublin were outstanding to work with in the maintenance department! They were both professional and timely not to mention my car ran like new when I got it back. Highly recommend.

I will keep this short - run away from this service department. Horrible communication, even worse service, then they will argue with you when you call them on their poor work. Overall I would never trust them with any repairs.

Mark Andrijowych was amazing! My husband and I were purchasing our first new car together and he made the process very simple and understandable. All of our questions were answered and we are so satisfied with our new 2021 Kia Sorento! Go see Mark at Crown Kia Dublin if youre in need of a new car!

We recently purchased a car from Crown Kia. We found the car online and called to find out more. From the first phone call, to test driving and buying Peyton Seay was incredible to work with. He was knowledgeable and worked hard at making sure we found the right fit. After buying the car, he was super helpful in a few follow up questions as well. Highly Recommend!

I recently purchased my first car from Crown Kia of Dublin and had a fantastic experience! Leesha Fuentes really works for her customers to make them feel valued! They also stayed an hour after the closing time which was greatly appreciated!!

I recently purchased a certified used vehicle from Crown Kia Dublin and am very happy with my experience. Mark Andri was my salesman and made it a positive experience.I had a less than stellar experience at another dealership shortly before coming to Crown Kia and was wary about purchasing a vehicle. Mark was patient and spent a great deal of time ensuring that I had the information I needed to make a decision on the car and was also able to assist with finding a lender to get my monthly payment down to my goal. He even called me a couple days later to check in and make sure that I was happy with the vehicle. I took the car for an inspection today and everything was in excellent condition as promised.Im happy to be able to say that it was a positive experience and would highly recommend Crown Kia Dublin and Mark if you are looking for fair prices and honest service.

I have nothing but good things to say about Crown Kia Dublin and our salesman Kaiwan Jackson. He was extremely knowledgeable and very pleasant. Answered all our questions and definitely made our experience an enjoyable one!!!

I could not be happier with my new car and the service at Crown Kia. I spent days shopping around for a car and never came across anything like this place, the staff were very friendly and genuinely cared about not only getting me the best car for my needs but also the best deal possible. Eddie Vargo was the one that worked with me over two days to help me to get my first car and could not have been more kind or accommodating. Everything that I requested for the car was taken care of quickly and efficiently. I am very thankful for the people working at Crown Kia especially Eddie Vargo.

I live 2 hours away from Crown Kia but, I found a used Sorrento on their website that I was interested in. When I called to inquire about the vehicle i was put in the phone with Mark Andrijowych. At first he didnt have any knowledge of the vehicle but, he quickly remedied that and answered all of my questions. We took care of all of the business and paperwork that we could via phone, text and email. When we arrived to finalize everything they were very accommodating and handled everything as quickly as possible since I was under a time constraint and travelled from 2 hours away. They even touched up a couple cosmetic issues and detailed the car again even though it had just been done. I cant say enough about the excellent service from Mark and the staff. I will drive the 2 hours again the next time I need a vehicle!

Alex Greenland at Crown Kia in Dublin is kind and thoughtful. He ensures that I have an understanding of what services are being provided to my vehicle. I rarely wait a long time for my car to be serviced. I recommend that you allow Alex to handle all of your auto maintenance service needs.

Abdallah Abdelmajid was very nice and pleasant. He kept me informed on the status of my Kia Telluride. When I picked my Kia Telluride up, Abdallah sat down and explained everything to me. He had my Kia Telluride washed and waxed and had gas in it when I arrived. He also helped me set up my iPhone and my radio and he was available to assist me if I needed any other help. He was always there to assist until it was time for me to see the finance team. I would definitely recommend him to assist you when buying a vehicle. Thanks Abdallah and I love my Kia Telluride.

Excellent experience. Taiwan Jackson, along with Dominick (sales manager) and Dalla (Finance Manager) did an excellent job of providing information and answering my questions, all in a friendly and low-pressure way. I love my Telluride so far and will visit Crown Kia in the future for any additional car-buying needs.

The process of buying a used car here took just over 4 hours (which was longer than I expected), but Im giving 5 stars because our salesman, Peyton Seay, was extremely helpful and knowledgeable. This was my first time buying a car, and he was eager to help me as much as possible and answer all of my questions. Highly recommend!

Stephen Fout gave us first class treatment from the moment we walked into the dealership until we drove off with our new car. Thanks for making us feel special!

Our salesman Kaiwan was awesome...very polite and knowledgeable....highly recommend checking this place out if your looking for a vehicle

Great customer service, fantastic deals and fast service. Kaiwan J. Was awesome! We will be back!

I was looking online for an SUV and I submitted my information. The very next day Mark Reached out to me and provided me with the information that I was requesting. Mark was able to get me into an SUV that I have been looking for. I love how fast and efficient Mark was with the whole process. I loved his professionalism. I also love the fact that he asked about my newborn daughter. I honestly forgot that I even shared that information with him the first day we talked. LOL Thank you Mark for all that you did. Thank you Crown Kia Team!!!!

Alex Greenland may be the kindest service person Ive ever experienced. He went out of his way to make sure I had nothing planned later that morning when he told me it would require more time to work on my brakes. He explained the situation in full (basically just needed some rust filed off). There was no charge which surprised me but I guess with the car being so new, they fixed them complimentary. Sweet!We got to talking about a tiny vintage camper that I had bought recently, and I asked if they ever did safety checks on them or if they would do a safety check on just the axle and wheel bearings. Although they dont typically do this sort of thing, Alex told me to drop in and see what they could check on it. How nice is THAT??? Especially when they didnt even know if they had the equipment to lift it (which they didnt have to) and dont usually service campers . It was just one of those big gestures of kindness that was totally unexpected simply because I was a loyal Kia customer. He even filled all of the tires on it!My only one suggestion for Kia Crown Dublin is that I never see any women working there. Maybe they just dont apply or are hiding in a back room somewhere, but it would be nice to see more women in this field of work.Thank you, Alex!!(Ive included a photo of my Sorento and my tiny camper..no clue why it posted four times but maybe its just that special. ;-)

I’ve never had an easy and quick car sale in my life Leesha Fuentes made that happen. She was very knowledgeable and on point on every aspect of the product. I’m proud to have done business with her. Anyone looking for a awesome deal work with Leesha. Thank you Crown Kia

Kaiwan Jackson is the salesman to call at Crown Kia very professional and helped me land the 2021 Wolf Grey Kia Telluride Nightfall Edition life is good Thanks Kaiwan Jackson your the man!!!!

I purchased a certified pre owned kia from Crown Dublin. My salesperson Stephen was very knowledgeable and helpful in my purchase. I would recommend this dealership for your next car purchase.

I stop by to look at a car and a couple hours later I bought the car. They met the price I wanted to be at. I have done business with Crown Jeep and Crown Mercedes. Leesha Fuentes was very helpful, she made it simple and we got the deal done quickly. I like dealing with Leesha and would buy another car from her in the future Thanks again Steve.

Mark Andrijowych was an amazing help with my buying experience, very thorough and quick about the entire process. If you need a Kia, make sure you reach out to Mark. Dallah my finance manager also made it quick and painless. I will always recommend the Crown automotive experience! Thank you again both of you.

I received excellent customer service from Stephen Fout, i highly recommend him for your car needs.

Great experience. I’ve purchased several vehicles from Crown and they are always professional, responsive, considerate of my time and make it smooth and easy.

I recently bought a Kia Sportage from this dealership. This is a usually stressful experience for me, but was made very easy for me. Peyton was so patient with me and answered every question I had. He put no pressure on me and was very friendly. Would high recommend!

It was great working with Mark Andrijowych at Crown Kia. He was patient, knowledgeable, and I am so happy with the car I purchased. Great service and all my needs were met.

Dallah was our sales associate at Crown Kia. He was so great to work with! Very knowledgeable about the vehicle I wanted. He was very responsive to my calls and texts whenever I had questions. I would highly recommended visiting Dallah!! We are so happy with our recent purchase.

Stay away!! This place has the most unprofessional people working there. They lie and unless you are committed to buying or have bought something, they will refuse to speak with you. Terrible! I would give them a negative star rating if I could.

The process of buying a car can be exhausting. Going through Kaiwan Jackson at Crown Kia made the experience more tolerable. Kaiwan and his boss listened to what we had to say and made us a deal that we felt was beneficial to all parties involved. I would recommend the car dealer, Crown Kia and the salesman, Kaiwan Jackson. Thanks for making things happen.

I recently purchased a vehicle from Leesha Fuentes, at Crown Kia. Leesha was phenomenal to work with, meeting my utmost expectations. She was patient, knowledgeable, and honest throughout the entire process. She eliminated all potential stress of buying a car, working diligently to provide me with the best price and providing a “no pressure” environment. I would highly recommend Leesha and Crown Kia to my closest friends and family.

My daughter and I stopped by to look at a 2021 Forte and K5 and Leesha Fuentes did a great job if explaining the benefits and features of both. Leesha was very helpful, and explained with the dealer and Kia incentives the K5 was the better option based upon my daughters budget. We liked dealing with Leesha and my daughter will definitely work with her when her lease is up.

Daniel Harris coordinated my vehicle getting fixed earlier then anticipated before the holidays. He is always quick, efficient, and polite. Thanks for working the issues Daniel!

We made the hour + drive to Dublin to purchase our New 21 Telluride From Crown Kia and had an amazing experience with Dallah!! He went above and beyond to help us out with buying our dream car!!! So knowlegable and helpful!! All of the staff there were friendly and he truely made it an easy process and made it WELL worth the drive to Dublin!!! I would highly recommend them for the purchase of your car!!!

Stephen Fout helped me get a Telluride and I love the car! I know the car is in high demand and it is hard to get right now so I was thankful that he helped me get the car that I love!

Alex Greenland in the service department was absolutely wonderful! He took the time to answer all my questions and explain everything and walked me through all my repairs to keep me informed and updated about the repairs being done. It was the greatest experience I’ve ever had with a service department!

Daniel Harris always provides great customer service and is very friendly and helpful. Very informative which makes me feel comfortable with knowing whats happening with my car every step of the way! Always love working with Daniel

Bought a used vehicle here, and Dallah was very helpful in comprehensively closing the deal and breaking down the expenses. Thanks!

Had an overall great experience. Stephen was very helpful and did a great job.

My sales consultant, Mark Andrijowych, did a great job of helping to purchase the perfect car for me. He was very helpful, and carefully explained many of the features of the car. Mark even called a few days after the sale to check in, and to make sure that everything was still perfect. Overall a great experience!

I recently bought a new vehicle from Crown dealership in Dublin, Oh. My experience was very enjoyable. Craig Gowitzka my salesman was very polite and knowledgeable, he answered all of my questions and did not pressure me. I diffently would come to him for my next vehicle

We had a great experience at Crown KIA. It is definitely the first place we will look if the need ever arises again. Peyton is a top notch salesperson and I will continue to recommend him to anyone looking for a great KIA experience. Thank you Crown KIA, and thank you Peyton!!

My wife and I have purchased several Kia’s from Crown. Very easy buying experience. Our salesman Dallah was upfront and honest and made the purchase of my son’s first car buying experience very pleasant.

I had a great experience when I bought my Telluride in December. It was a seamless process. We made an appointment beforehand and had the Telluride in mind. Leesha Fuentes helped us. She was awesome and easy to work with.

We want to Capital Kia and left after 5 minutes. Talked my wife into giving Crown KIA a shot and so glad we did! My wife purchased a 2020 Kia Sorrento EX August 31 and she liked it so much that we returned today (12 days later) to buy a Kia Optima EX for myself! Peyton was GREAT to us. He stayed an hour after close for us both times. Thank you Peyton for working so hard to get us both great deals!

Alex and the service team @ Crown Kia always take great care of my car. My schedule is challenging to say the least; but Alex always finds a way to get me in...to include when I unexpectedly find myself needing help. It may have been the sales team that sold me the car originally, but the service team keeps me coming back! Thanks guys.

I purchased a 2021 Kia Sportage from Crown a few weeks ago. I love the Sportage we chose, and we had an awesome experience at Crown. We had been shopping for several weeks and had determined pretty specifically what we wanted. Peyton Seay listened to what we wanted and made the process so easy. The online pricing was transparent, and there was no hard-sell. We drove from Pickerington to Crown (Dublin) after speaking with Peyton and are glad we did. Id recommend Crown and Peyton to anyone! Thank you!

I had the pleasure of meeting the tire service guys today when I was visiting my daughter and had an issue with air leaking out of my front tire. I had another 90 miles to drive to get home to Wooster. These guys were so kind and accommodating: they took in my van and lifted it to examine my tire. They agreed I had an issue but they filled it to 42 psi so I could make the journey home. What perfect gentlemen and an amazing service department to take this damsel in distress in to help! Kudos to all of you and your amazing team!!

Peyton Seay is awesome! My fiancé and I went to a different Kia dealership on Saturday and as soon as we could not get what we desired I made an inquiry with Crown Kia and Peyton reached as soon as the store opened the following day. He uncovered my must haves relating to price and features. I went with the new Kia Sorento with the desired bells and whistles. He went above and beyond in his service to get us exactly what we wanted, and not spend hours at the dealership trying to negotiate and compromise. One of the swiftest car buying processes I have experienced, paired with great customer service- I will highly recommend!

Just bought my first Kia and my first Hybrid from Peyton Seay at Crown. He was great. He took time to explain everything to me and there was no pressure. I highly recommend him

The worst service, attention to detail and customer service is the worst. Multiple issues with this service center.

Incredibly helpful and quick service! Dallah walked me through start to finish of my new Kia Soul including a walkthrough of all the internal features and making sure my phone connections were up and running before leaving the lot. Could not be happier with my new car and the experience overall!

Came in looked at a sportage sx for my mom, dallah Abdelmajid assisted me. He also showed us some preowned vehicles. This will be our 4th car from Dallah

We purchased a 2021 Telluride SX Prestige from Crown Kia Dec 31, 2020. We had the pleasure to work with Mark Andrijowych as our sales rep. Mark was able to make the purchase a no brainer, not only in the sense that we were getting in to a REALLY NICE SUX, but he made the overall expereince extremely enjoyable. He explained everything very clearly, was very personable and made us feel very comfortable and confident in our purchase. We would highly reccomend Crown Kia of Dublin and make sure to ask for Mark!!

Bought a Stinger GT1 (Silver Ceramic with all black interior). Kia Crown was the only dealer in town who had this version of the car. I worked with Peyton Seay, he was very professional and helpful during the entire process. I was able to find this car in PA and Indiana but Crown ended up with the best price for this particular model. The buying experience was very good. I would recommend asking for Peyton if you visit this location.

Purchasing a car can be a great experience. Stephen worked hard to find the specific vehicle I have been shopping around for as well as meet my financial goals. I really appreciated the fact he listened, there was no BS; he genuinely wanted to earn my business. I will be going back for future purchases and if youre looking for a a place to shop, look up Stephen Fout at Crown Kia Dublin.

I visited Crown Kia earlier this month about my newly leased Kia K5. I was interested, but didn’t know much about the vehicle, the associate I worked with, Kaiwan Jackson, was a great help! He showed me the trims levels, made sure I was updated on my vehicle while it was being shipped over and when I finally picked the vehicle up he made my leasing experience quick and easy. Very rare that you find a dealership that is considerate of your time and doesn’t make the process more difficult than it needs to be. 10/10 will be going back once my lease is up!!

This place sent me surveys for someone who no longer works there. I had to contact Kia Consumer Affairs to clear this persons name as he did not give me bad service. I wont return.

My husband and I had a great experience. Everyone was super friendly and helpful. Alex went out of his way to talk with us a few different times that day. Darius was a wonderful salesman with great manners. Thanks! I love my new Telluride!

I have been waiting for almost two months now for my part for a recall that can catch my car on fire. No one in the service department will return my calls or voicemails. I highly suggest getting your car worked on elsewhere.

Alex was awesome at getting me an appointment to have a oil change and tire rotation for my car. He kept me updated when my car was completed. Recommend Alex for all your service needs.

I was referred to Peyton Seay by a friend. My son was looking for a car. I called Peyton on the phone and went over what we were looking for as well as our price range (10k or under). I love how he did not try to upsell me and get me to spend more money. He was very professional and found the car while we were on the phone. My son was home from college and I have an unconventional work schedule. So, getting Alec and I there at the same time was difficult. Peyton offered to bring the car to us to view (there was only one car that fit our needs). That was above and beyond. We set a time when we were coming and when we got there he had it all warmed up and running. Now that is service! I told Peyton I would call him the next day to advise if buying or not. Although my son did not pick that car (due to it didnt have the back up camera and was red) Peyton was excellent and we will definitely check Crown Kia first for our next car and recommend Peyton to friends/family/clients.Thanks!Kari Heidl-Teske

I asked to speak with the most experienced top salesman when I entered because I wanted someone who knows the cars. I was directed to Peyton who turned out to be very knowledgeable and service-oriented. I ended up buying three cars from him.

Peyton was great in assisting us with our first leasing experience. He was easy to talk with and made us feel comfortable throughout the process. I would highly recommend you ask for him if you are in the market for a new vehicle!

I met Leesha at the grocery store yesterday and over herd her talking to another person about these Kia vehicles and i approached her and asked her a ton of questions about her sorento she had nothing but Good things to say about this dealership she knew the vehicle like it was said right from the book she gave me her card and i told her in the next few months I’ll giver her a call. If you all looking for a well knowledgeable sales person go to Leesha Fuentes. That’s what I’m gonna do. Thank you Leesha for all the helpful information about the Sorento

I had a wonderful experience purchasing my new Telluride from Crown Kia. Kaiwan Jackson was my sales person. Never once did he pressure me when we worked together and he was very knowledgeable about the vehicle and various features.A+

Payton Seay handled our new lease. He was our salesman 3 years ago, and we were pleased at that time with him and with our Kia Sportage, so we returned to him for another. He made it all a quick and easy process, searched for the particular car we asked for, and made delivery in just a few days. We highly recommend him and thank him for his professional demeanor and efficiency.

The sales manager Dominic was extremely knowledgeable and helpfully when discussing placing an order for a 2021 Telluride. Great customer service.

Roger was an amazing help in finding my perfect car! He took very good care of us and was very courteous and professional! Thank you Roger!

Alex Greenland was a great help. He explained what was wrong and reassured me the problem would be fixed in a timely manner. Alex even told me about the complimentary shuttle service which was a great help. Thanks so much.

A solidly reasonable experience. Didnt feel too pushy and didnt feel like anything new. Took a bit of time to get through financing but overall buying a car there felt like buying a car anywhere.

Bought a Honda Accord from Dallah abdelmajid! Always gives me and my family great service!! Thank u dallah

Alex Greenland is professional. Just an oil change this time. I was in and out in no time. They are practicing good methods for covid 19.

Peyton assisted us with a lease on a new Kia Sportage for our teenager. We had a great experience and he was very knowledgeable about the vehicle. He did not pressure us into taking the car home today, we explained we were shopping others brands. We are repeat Crown customers and appreciate the time and effort they put into finding the exact model we wanted. We leased the Sportage one day, and asked Peyton again about another model for our son. He again located one we were interested in and had it brought to Kia the next day! We ended up leasing that one too! Overall, great customer service and attention to details!

Wonderful experience. Dallah was very helpful and had the Jeep warmed up and ready for me when I got there.