Helpful sales staff and so many choices. Well organized store with reasonable prices and quality furnishings!
Wonderful experience! The young lady that greeted us allowed us to browse at our pace. She kept enough distance to feel we had privacy, yet was available when we had questions. She was very knowledgeable and helpful. Checkout was quick and easy. We also appreciate the generosity of the company to charities. We would definitely buy there again!
Loved our experience at Slumberland! Ben, our salesperson was knowledgeable, professional, cool, and great to work with! He pointed us in the direction of exactly what we were looking for right from the start. And trust me, NO ONE is ever able to do that for me! We found exactly what we were looking for in record time. And the pricing was beyond fair!! We’ll be back to do business again!
Mark is the Best he kept me informed when because of COVID my order got delayed had to waits a few months for my coffee table but it was worth the wait they delivered at the time that was set up. When I notified Mark there was a problem with one of drawers he sent someone out to fix within a few days they had to order new parts and Mark said if that did not fix problem they would replace unit. Staff cam out and they were very efficient and nice the table was fixed correctly drawer works great! Thanks to Mark and his crew! Best customer service ever!
I needed to buy a new mattress but knew nothing about what I was doing. I was extremely impressed with our salesman David Z. Not only was he funny and kind but he helped me every step of the way, determining which bed was the best fit for me and made sure I was in my price range. I never felt rushed or scammed (which can be common practice in a lot of furniture stores). I had a great experience today.
I couldn’t be happier with my buying experience. They understood exactly what I needed and with their opening sale I got high quality at a price well under what I had budgeted. Friendly low-key approach, too. My sister-in-law recommended it and she was dead on. Best place in town to buy beds and mattresses.
I had been looking for dining table chairs for a couple of weeks & needed them desperately. They had a set in stock versus having to order & it would have been the first of the year before I would receive them. There staff were very personable & helpful to make sure I had the perfect chairs I wanted. I will refer my friends, family, & coworkers to Slumberland!
Went in for a couch. Alex helped me look at a few models and didnt try to just sell me a couch, but rather helped me find what i was looking for. Made the whole process easy, will definitely be going back in the future. The 40% off sale was a nice plus as well.
The wife and I dislike when we enter a store and have the sales person pounce on us the whole time we are looking, we stated we are looking for a new mattress and wanted to take a lot of time laying on them and would come to get him if we had any questions, he left us alone to try out the mattress’s the wife finally found one that hopefully will work out for her bad back. Sales person seemed very knowledgeable on the different mattress and was very pleasant to work with.
Very friendly and helpful felt comfortable with the salesman.
Had a great experience purchasing our furniture at Slumberland. Staff was helpful and friendly, but not pushly on making a sale. Also, the store has a wide variety of styles to choose from.
I thoroughly enjoyed my experience at slumberland. We were greeted when we came into the store, made aware of the current promotion, but also let be to roam and browse the selection. After a little while Blake checked back in with us and we moved onto the purchasing process. Everything was seamless and simple. Thank you so much!
Great service ! Brand new store. Lots of options. Upfront delivery information. Couldn’t think of a better place to shop
Slumberland was my last visit of the day, combing through 4 other locations before landing here; it should have been my first choice. Chris Boot welcomed my wife and me upon entering and explained the workings of the facility and what to look for regarding any special deals being offered. The selection was exceptional. I was very pleased with what I saw and purchased what I needed. Great place!
Took advantage of the July sale. Expected to get the Grand Opening discount off of the regular price, and pleasantly surprised to get the discount off of the discounted price.Sales staff friendly, helpful, & courteous. Put up with me. Knew the products, and made us aware of the current delay in manufacturing and delivery, thanks to pandemic and other related problems, which every business is dealing with.Second time we have bought furniture here.
Its always a pleasure working with Mark @ Dubuque, IA location!Im excited to get my new Temperpedic adjustable bed & base, along with my new comfy office chair!
I was having troubles with their website and called for assistance. The two employees I talked to from this location were super friendly and helpful. Ben made sure I understood the ordering process from placing it to delivery. Will gladly do business here again.
Sales rep Chris was very knowledgeable and patient. Store has great selection and good use of their new space.
We had a pleasant time sampling around your showroom!! The sales staff (David Zimmerman) was extremely helpful and after searching other stores we came back to Slumberland because of the helpfulness and quality we couldnt find elsewhere!!
Very helpful,very knowledgeable and assisted on giving decor suggestions. Answered my questions but not pushy ! Have brought multiple items over the years from Slumberland.Never disappointed and now a bigger showroom! Yeppie!
We were greeted by Benjamin at the front door, and he was very helpful and courteous. He answered all of our questions and made buying a new couch and dining room table very easy and comfortable. Thank you very much.
Dessa was a great Sales Associate. Very helpful, knowledgeable and not at all pushy. Great experience.
Our salesperson, Dessa, was very patient and helpful. I tend to take a long time figuring out fabric choices! I like the great selection at Slumberland. They have good policies about things like delivery and choice of custom fabrics. I will shop here again.
Great selection here and good deals. Everything was presented nicely, my wife and I spent a solid hour looking around. Ben was very helpful and professional in helping us figure out the details!
Chris Boots at Slumberland Dubuque was great! Answered all our questions and got us a better deal by calling than we could have online. Highly recommend!
Great products and experience during the buying process. Unfortunately, I was sold a line of BS on a sofa that was “available” through their distribution center. Sold. Months later… still no order confirmation at the sofa factory and no estimated delivery date. Broken promises are not too comfortable to sit on.Luckily, the La-Z-Boy recliner arrived in the stated timeframe, hence 2 stars.
The staff was very helpful in my search for a adjustable bed frame. Everyone I interacted with was professional, knowledge, and friendly.I’ve previous bought a living room and bed room furniture and I continue to be very pleased with the quality.Slumberland is and will continue to be my go to place for furniture.
We found great furniture there - however I cannot leave a review of the furniture itself because it has yet to arrive. When we looked online it said it would be 16-18 weeks (a salesman at another store confirmed this). So when we went into the Dubuque Slumberland and the store manager told us to ignore those dates and that it would actually be here in SIX weeks, I should have trusted my gut.However, I foolishly trusted the salesman and now here we are going on month #2 without a couch. We are officially a month past when the store manager told us it would arrive, and all of the order updates are consistent with the 16-18 week timeline. Very disappointed, as I feel that we were lied to, and by the store manager no less. Our order was transferred to a different store since we do not live in the Dubuque area, and I did receive a small discount from that store manager. However, I’m not sure the small discount covers the incredible inconvenience of not having furniture in our living room for what will likely be 3-4 months. That is also not to mention that the matching chair we ordered will likely not be here until 6 months from the order date, and again, we were told 6 weeks. I get that furniture is backordered right now due to the pandemic, but being lied to or misled for a sale is never acceptable for a business, much less the manager.
The sales person that waited on me was very professional and made sure he was around to help me find what I needed but still giving me my space to look around. He was very curious and made sure I was comfortable with the sale.I will recommend your company in the future because of your awesome sales person.
Nice people, everything was easy. Very helpful
In store experience was great. Afterwards, not so much. Recliner I purchase on Aug 9th was damaged. As of today (October 1st) Im still waiting for a repair of the burned out motor
I do not recommend this store. I purchased a TempurPedic mattress from them. According to the manufacturer an adjustable platform is provided at no additional cost Sumberland charged me over $200 for the platform. On delivery the delivery person dragged the old box spring down the hall creating a scratch down the middle of my hardwood floor.
Love the new store. I went in for a table and chair set with bench seating. Benjamin McClintock showed us different choices and discussed different wood stains choices. I went home with pictures and information to discuss it with my husband. Came back and purchased the set. Ben was very professional and listened to what I was asking for. Very pleased with the whole experience.
We purchased a dining table and chairs. We just LOVE it. When the set was delivered one corner of the table was damaged in transit. After speaking with the manager, Mark, and showinghim a picture of thedamage, he ordered us a new table top! I wouldhighly recommend Slumberland to anyone looking for new furniture and bedding. Also, the new store in Dubuque is beautiful!
Thank you Mark for all of your help. Its truly wonderful to be able to shop for our furniture without being pressured. We would definitely shop here again.
Chris was very helpful with suggestions and knowledgeable about products.
Super friendly and great deal! If it happens to show up quicker 5 stars!
Recently shopped here! Great customer service from Blake! I wanted to think about purchase and he wrote down all the info I needed! Called today to order! First time shopping here but will for sure go back!
What can I say? Slumberland upgraded their space. Still seems pricy to me, but then again I dont own my own home yet, so no point in seriously considering their products yet.
We came in knowing what we wanted but wasn’t sure where to look. David was there within seconds to help us find exactly what we were looking for! He was very friendly and knowledgeable!
When ordering the dresser I was not asked if I wanted the mirror.... It was an extra charge that was not displayed correctly on the display. I still bought it but was not informed that the mirror was sperate at the time of purchase.
Bought new pillow that is supposed to stay cool, will know tonight.
Very friendly service. Very helpful staff. The new store looks amazing! There was so much to choose from! We cannot wait to get our new sectional couch!
No pressure sales, very informative. Made sure I got the best deal.
Had a great experience buying furniture st Slumberland. Saleswoman knew her stuff and they matched a competitors price without question.
Blake was very helpful and addressed all of my needs. Excellent experience.
Dubuque Slumberland new store is amazing ! Its a great time Mark goes that extra mile for you. Thanks !
My clerk was excellent! He found out all theinformation I needed to make a decisionon a futon I bought this week. Also deliverywas promised within this week.
Great customer service. Went during the moving sale. Not a lot of selection (they were moving, so it was exactly what I expected walking in and not a con!) Syper fast delivery. Great prices! Definitely recommend!
Blake was super helpful even though I was in a hurry and he knew I wasn’t planning to spend much.Great selection of products.
They are new to this space and it is huge. There is so much to look at. They were very helpful and answered our questions very completely and confidently.
Great new store. Salesman was very knowledgeable and friendly.
Mark was very knowledgeable, courteous and professional!
After purchasing a new home Slumberland was one of our first stops. Unfortunately, the sectional we purchased didn’t fit into the new space. Their delivery team was super patient and understanding. The sales team didn’t hesitate to allow us to make an exchange on a piece better suited for our home. We have interacted with multiple staff members and they have all been very kind and helpful.
It was a great shopping atmosphere. No pressure by staff but helpful Thank You
Great experience! A salesman greeted us at the door, told us about their sales and then left us alone to browse. We appreciated not being pushed or pressured to buy something. We ended up buying an awesome oversized recliner. Check out was fast and easy. Overall we are very happy with our experience!
Great place. Ive been getting furniture here for over 20 years. Happy their getting a new store,more room!!!
The saleswoman greeted me and my grand daughter and offered information and answered questions to help in our decision. She was efficient in the checkout. Delivery date is a week out so I don’t yet have the chair. I look forward to using it.
Great experience Very helpful and patient
I am absolutely thrilled with the service I have received through Slumberland of Dubuque. I have shopped here in the past and Blake was so patient with my bf and myself this time around. He talked us through all of our options. He was flexible, friendly, and detailed. We will definitely continue to give Slumberland our business.
Dessa was very helpful with helping pick out a mattress. The new store is fabulous!
I experienced one of the easiest and quickest transactions....got the two items that I went in looking for and the prices deals were awesome. Smooth and easy plus bonus free delivery. Could t be happier and excited to receive the items. 😊 A+++++
Angela Coty was so very nice and helpful! We can’t wait to get our new pieces.
Beautiful store. Excellent assistance!
Our sale person David was a rather entertaining sales person.
Great place, fantastic salesman Chris and wonderful prices.
Unfortunately I decided to give Slumberland another chance after seeing an amazing deal on a sectional. It was a Labor Day sale. I ordered the item, was charged and than 3 days later told that the item was not available until next year. WHAT? Bait and Switch!! I tried to speak with someone about this and was told to go into the store and they would make it right. When I arrived at the store, I saw the exact sectional was marked down to a clearance price and marked sold. When I inquired I was LIED to. So I decided to leave and go to Ashley. When I explained to Brad at Ashley what happened, he offered to match the price and also work on getting something for me as soon as possible. This is the 2nd time this year that Slumberland has left a bad taste, but Ashley has come through each time! I am so happy Ashley is here in Dubuque! Never again will I trust Slumberland......steer clear! Go to Ashley!
Kimberly was knowledgeable, helpful, and friendly! Great service!
The store was clean. Salesperson was knowledgeable about the product. He was helpful without being pushy.Social distancing was being observed by the entire staff.
Blake was very kind and courteous and answered questions that we had.
I met with the manager on Saturday while shopping at multiple locations in Dubuque for a couch. I ended up choosing Slumberland for the price, the versatility of the couch and the comfiness.Today I went in to purchase and the manager was there again and took (what I thought) was going to be a 1 hour buying process and only made it 15-20 minutes. The whole process today was wonderful and positive! I recommend!
Ben took great care of us with a recent Stearns & Foster mattress purchase. Very professional and patient. Wouldnt hesitate to do business with Slumberland and their excellent sales staff. Thanks for the great service, Ben!
I had Blake from Slumberland show me many options for kitchen table and chairs; explain 5 yr warranty and how it applied to me. No pressure going back/forth w/4 possibilities. Next day I went in and spoke w/manager and bought the set that works for me. Have bought there before. Great quality and price.
Slumberland is the place to go. Ask for Dessa she really knows her furniture and accessories.
We went in to look into financing a sectional and chair. The gentlemen helping us was named Chris at the Dubuque location and he was extremely helpful, super kind, and easy to talk with. He made the process simple, and easy! It was all and all a pleasant experience.
It was the only place in Dubuque that had what I wanted and at a good price.
Great price! Caught a 40% off!
The staff was friendly and knowledgeable! Wide range of furniture companies available like Flexsteel, lazy boy, and a multitude of other great brands.
Very accommodating to our wants and needs! Amazing sales people! I had an amazing experience every time!
Friendly and attentive staff, new store in Dubuque off to a great start.
We had a easy time at Slumberland with Dessa. She met all of needs and quickly checked us out! Very knowable and sweet!
My sales rep was very nice and helpful. We will definitely be back for future orders.
Blake was very helpful and attentive. I would definitely recommend this slumberland for your furniture needs. Very nice.
I was a bit difficult, but Benjamin was patient with me and answered all my Questions. So, far great! Will update when I receive my furniture.
I always shop for furniture at Slumberland. Always friendly helpful salespeople. No high pressure and great prices.
Quick and easy service would shop there again and would recommend
Great customer service from Dessa
The sales representative was very helpful!
Great customer service.
Great service and would buy from them again.
Blake was very kind and attentive with helping my special needs sister with her purchase. Was happy with our selection and getting the color preferred.
Very good service.
Lots of furniture but we couldn’t tell who was the sales person or customers. Sales person was in street clothes.
Terrible customer service. Dont buy anything unless you expect to have to keep checking in with them to ask where your order is only to be told they dont know when it will come in. Waited 3 months for a bed that was paid for before I canceled the order.
Very friendly and helpful staff. Listened to what I wanted and had great reccomdations. Made things very easy to purchase my new mattress.
I came into Slumberland in a bit of a hurry most definately the most friendliest people Ive ever met at a business they got me in and out in maybe 10 minutes I would definitely recommend Slumberland :)
My husband and I relocated from San Antonio and was referred to Slumberland for a bedroom set. We compared quality and prices with other stores in the area. Slumberland was by far above the others in quality. We worked with Blake and he was helpful and very courteous.
The person that waited on me was very professional friendly and knowledgeable. Helped me find just what I was looking for. Found other great furniture and will be going back again soon.
Everyone at Slumberland is very professional and helpful.