My problem was solved but he is difficult to contact. I have called many times during office hours with no answer. I leave a message but it’s not answered.
The audiologist, James Hanerhoff, is truly a caring professional. I purchased my Audibel hearing aids from a different dealer who retired and closed up shop. I visited James and he has been taking care of my hearing needs ever since. He adjusts the software when my hearing changes; he cleans my hearing aids and replaces the ear tips, wax guards, dust screens and anything else that needs attention whenever I see him. All this and he has never charged me a penny! I do buy my batteries from him because of the great service he gives me. The 312 batteries are very reasonably priced and last me six to seven days and I use them approximately 16 hours a day.
Always a friendly spot to do business.
Had trouble from day one of course with the original man leaving and the new one in my 30 day return was gone he simply said and I quote ( I don’t have to honor this contract) I am now wearing one old one and one newer one NOT GOOD