I stopped here after another wal mart botched my oil change. I have never had better treatment at an auto center! The two men helping me were very thoughtful and walked through what they could do to fix up my car enough that I could keep driving. When they didnt have the right size screws, they reimbursed me for the ones I went to purchase at OReillys. They stayed after close to make sure my car was set enough that I could continue driving and charged me nothing. Anthony and the others I talked to were wonderful!
They said they will fill up washer fluid and then u get in your car and nothing was filled up. Also the 3 people that work there sit outside and smoke while customers are waiting inside to be helped.
Rude staff. Along with a four hour wait to place a tire.
Nobody knows whats going on, very unorganized, ridiculous. Slow, lazy people.
My sister and I were traveling from Keystone Colorado to Lufkin Texas tonight with our 2 small children. My tire pressure alert went off & I pulled into the Walmart in Dumas Texas & found out I had a screw in my tire. Although they were near closing time, they were nice enough to stay open and help me and my family during a very stressful time during our trip. Michael, Juan & the nice young man at the register went far above and beyond what we expected & got us back on the road in less than 45 minutes. Thank you to that entire staff for being so kind.
My husband went in yesterday and wanted to get a new tire. The shop was closed but was sold a tire and was told to come back in the morning to get it mounted. He gets there this morning and first they didnt even know anything about the purchase of his tire and second and the most frustrating he was told they didnt have the equipment to get the tire change. Wait! What? Yes, a tire center told him they did not have the equipment or tools to change the tire. Third instead of offering a refund they sent him with the tire to go pay someone else to do the job they already got paid to do. By that point he was already frustrated with the staff that didnt even know what they were doing, he just took the tire and left. I usually get my tires from there and my oil change so I am baffled that this is what he was told. They definitely lost a loyal customer today!
No sense of urgency. I had to stand in front of the employees for several minutes before they decided to acknowledge and help me.
Eli in auto was aweaome and very helpful he answered and explained everything to me even though he was still training. The techs that worked on my car were alright.
Worst service possible. The whole staff is pathetic. Should shut this place down or start over completely.
Very friendly & nice people. Thanks guys!
Got here this morning at 8:00 to get my tire repaired because it has a slow leak thought I was saving money cause my tires are still under warranty but to make a long story short I had to go to the nearest tire shop down the street from Walmart here in Dumas because they dont open till 10:30 due to the lack of employees.
Slw unfriendly and trying to lie to you to get you to buy new tires.
Not a good visit, poor attitudes from the women and my oil change didn’t seem changed at all but they reset the gauge anyways . Also Asked for new wipers n my transmission fluid checked as well and it wasn’t done
Drove from out of town, even called and checked to see if they were open and prices then we get here and they werent open an hour and a half before closing time and they didnt bother telling us about it.
Waited for 4 hours to get new tires mounted..and next day tire light turned on
Waited for more than an hour and a half for an oil change. Nearing almost 2 hours, I asked for change to get a soda out of machine and they wouldnt give me any unless I bought something because he couldnt open the register. Then he opened it for someone else and still wouldnt give me change. I then asked if he couldnt have just given me change and he said he didnt even think about it.
Very friendly and helpful
Polite help
Great prices