We were very happy with the service from Flooring America, from the moment we walked into the storeroom, to the last piece of quarter-round trim attached to the wall after the tile had been laid. Josh did all the work himself, ripping out carpet, measuring for tile and trim, laying the tile, grouting, cleaning up after himself, and removing all materials for disposal. We are 100% happy with everything and the cost was quite reasonable which is an added bonus!!
If you are in the market for any type flooring, Flooring Americas Dunedin store should be your first (and most likely last) stop. The store associates, Rob and Sue are dedicated to ensuring you get the best experience in selecting your flooring needs. Unlike other companies, the service does not stop after the sale. The scheduling department and installers continue to offer quality services. Flooring Ameica knows how to win new customers, while also maintaining repeat customers. They stand behind their products even years after installation.
There is good reason why Flooring America has a 5 star rating. Because they are the gold standard of quality and customer care. Any car will get you from point A to B but there is a huge difference between driving a Ford Escort and a Bentley Azure....Flooring America is a Bentley..pure and simple..From Rob the salesman who is the epitome of integrity and vast knowledge (never once gave me any feeling at all he was trying to sell me anything let alone upsell...just the opposite. He have me options that saved me money. He came by 3 times w samples..a true class act. Also, Will must be mentioned. Always kept me informed of delivery dates of my materials...and answered all my incessant questions with patience. A true professional. Last but def not least the installation team of Richard and his son. Truly mind boggling how good they are...called me when they were going to be 10 minutes late! The installation was like watching Michael Angelo at work...Efficient and great attention to detail. Polite...easy going and professional...w 20 plus years experience. I was so blessed to have Flooring America do my job...They have every possible type of flooring anyone could want..and their prices are VERY fair (less than some other quotes I got and I got better quality flooring for my money on top of it) I cannot say enough. I am 110% happy with everything about this company on every level. They treat customers the way they would want to be treated...very very well.
Rob was extremely helpful and explained all flooring types so I could choose the best for my home. The installer, Richard, was very professional, on time and my floors look great. I would highly recommend this store to anyone wanting a beautiful room, whether it is carpets or hardwood. Thank you!
Very good experience from Rob in the office to Tom who installed the flooring. Everyone very professional, I would highly recommend using them.
Sue and Rob AND the whole team are phenomenal!. When we walked into the Dunedin store and explained exactly what we were looking to accomplish, Sue had the perfect material for our needs and Rob, when he came to do measurements, had an exceptional idea for us to create the look we were going for.Our project was completed while we were back in Rochester. Had no problem leaving my house key for the installers to come and go, pictures of the finished project were sent to us and we eagerly await returning to our Oasis in the South to have Flooring America tackle another couple of ideas weve come up with. You Are The Best!Marie and Charlie
Sue and Rob were very welcoming and eager to help. They were extremely patience. We were able to bring home samples of the flooring which helped us determine which color worked best.Bill and Marge installed the floor and they were excellent!! The floor looks great.We would definitely recommend Flooring America and will go there again.
My entire experience with Flooring America was excellent. Rob and Sue were both very friendly and helpful in the store. Bill and Margie, the installers, also were very friendly and did a great job. Setting up the installation was easy and I feel I received a very good product for a very good price.
I had great service today on my maiden voyage into selecting flooring to be installed when I chose to visit the Dunedin Flooring America location. Why was my experience so remarkable?First, Flooring America has an interior designer on staff and in the store. Her name is Sue. We are planning a small job (a very small job) and just in the early phases of figuring out the right look for the room. However, I felt like Sue treated us the same as if we were coming in to floor an entire house.The second reason I had a remarkable experience was that I learned Flooring America is a co-operative. Although it is a national retailer, each location is owned locally by individuals. I thought that was cool Shop local!The third reason I had a remarkable experience was the wide range of samples IN THE STORE to choose from.We had brought in the wood paneling we plan to use in the room (rift white oak) and the paint (a Sherwin-Williams Lazy Gray). We were able to lay about 12 different hardwood or LVT (luxury vinyl tile) samples alongside our other materials and navigate to get the perfect grey/beige flooring with the grain we liked.Sue was instrumental in helping us navigate the wide selection of options. It also was a relief to talk to a professional designer for free and get some validation that our color scheme and planned materials were working together.If you are considering flooring I highly recommend that you check out Flooring America in Dunedin. PLUS, Dunedin has such a cute downtown and good restaurants (I had stone crab at Hog Island Fish Camp) that you can make an afternoon of it.
So happy with the entire experience. Rob worked with us through the whole process and ensured we were satisfied. I highly recommend Flooring America and will refer all who ask for a flooring company.
With a 50 year history in high end architectural woodworking, I can finally make a beyond 5 star referral. Rob and Sue are a knowledgeable and calming team for what can be a stressful experience. Our installation team, Bill and Margie, also fabulous, continued the pleasant experience with their detailed, organized and impeccable installation!
Had a good experience with this company as we bring our 60s house back to life. Good product, good follow up by Rob and the installers did a professional job. We did run into a small hurdle with the closet doors not opening and closing due to floor height. To their credit, they arranged for their trim carpenter to resolve the issue.
Great experience from the first time we visited the store! Sue was so helpful and knowledgeable. Rob visited our condo for measurements and arrangements were made for installation. They went above and beyond our expectations as we had to leave FL. Rob took care of letting Christian in the condo for installation, followed up with calls and photos of completed job, and closed up the condo. We couldn’t have asked for a more accommodating and professional business! Thank you to all at Flooring America in Dunedin!!
Flooring America of Dunedin was recommended by a friend and I consider myself very lucky to have found them! Rob and Sue were helpful in guiding me to make the right flooring selection. Rob quoted a fair price. I couldn’t be happier with the beautiful job Eric did installing the vinyl flooring—particularly his meticulous attention to detail. Eric and Josh were a good team and I enjoyed having them in my home! Thanks Flooring America of Dunedin for doing such a wonderful job!!
We cant say enough about this company from the great sales people to the fantastic installers.Our two installers were Rick and Rick and they went above and beyond our expectations, I mean they couldnt do enough.Our floors and baseboards are gorgeous and the compliments keep coming thank you again.
I’m so thankful that some dear friends of mine recommended Flooring America. Rob, the store manger was extremely helpful, professional and very pleasant. The job was scheduled sooner than I had expected, so that was a plus and Richard and his son Richard were very proficient in completing both rooms in a day. They all exceeded my expectations. I would gladly recommend their services. Thanks Flooring America!
Fantastic Job! I highly recommend Flooring America to anyone embarking on a flooring project. Rob Wagner is extremely knowledgeable and pleasant. With his expert guidance, we selected the perfect product for our home. Our installers, Richard & Son, were real pros. They worked non-stop for 2 days, and were extremely courteous and punctual. We couldnt be more pleased with the results! Thank you Flooring America!!
We have worked with many companies over the past 20 years in renovating 7 different old houses. None compares to the fine folks at Flooring America of Dunedin. They were helpful, informative, thoughtful and proactive in guiding us to understand what to consider in choosing the right flooring for our home. Rob followed up before, during and after completion of the project and our installation team was the best group weve ever worked with. They were true craftsmen and the nicest people to work with. We were truly sorry to see them go and our floors look absolutely amazing.
Rob and Sue are very knowledgeable and helped our family pick out the perfect floors. It was installed faster than we were told it would be and it looks fantastic!
Very knowledgeable and helpful. Very patient with all my questions.
Yesterday my new carpeting was installed and it looks fantastic! Sue and Rob both helped me from picking out the carpeting to the end result and the entire experience was effortless. Flooring America really works to ensure the customer experience is as perfect as possible and I am very happy with it. The installers were wonderful as well. Fast and competent. I recommend Flooring America!
I have used flooring America several times and always have a great experience. The installers on this project were exceptional and completed a large project in just one day. Would certainly do business with them again.
When we were looking for new flooring for our house we looked around at several different places. Bobs carpet mart treated us so bad. From the second we walked into Flooring America they were so friendly. My kids wanted to stay and roll around on their carpet, they loved it and the customer service was amazing. There was not a single question not answered and we got the best deal around. Today we got a phone call they pulled up their carpet to be replaced and asked if we wanted it. My son is so astatic! He said its the softest carpet EVER! We do not have very much financially so we are so gracious for this. I will never buy flooring from anyone else and will ALWAYS recommend you guys. Thank you for being so patient will us and giving us great quality flooring at a great price. You deserve 10 stars!
Rob and Sue were very helpful to me when I was trying to decide what flooring to buy. I didnt feel any pressure from either of them and they were willing to help in any way they could. I also appreciate the fact that Rob was always checking on the workers who did the work to make sure things were going smoothly. The product is wonderful. ALL of the people that worked on my flooring were very nice and really good at their job. They even moved furniture back for us. I love the waterproof vinyl flooring and the new carpet. If you are considering changing your flooring, this is the place to go.
These people are very competent and helpful. Susan knows the merchandise she sells and can answer any questions you might have. I was in and out of the show room with samples in less than 30 minutes. Rob came to my house (on time) to measure and that took less than 30 minutes. The gentleman who completed the installation carefully moved my furniture out and back in. I couldnt have been happier with the whole experience. Kudos to the whole operation!!!!!
Great Flooring store! The employees in the store are very professional and super friendly. Service was also very friendly and clean up as they go. Work was fast with fair prices, a friend recommended them to me and I would highly recommend they as well.
Recently had new flooring installed in two rooms in our villa. Looks amazing. A job well done by the flooring installers. Rob and Sue at Flooring America were very professional and took great care in helping us from beginning to the completion. Recommend Flooring America of Dunedin to all.
Ive used Flooring America twice in the past year. First to carpet two bedrooms, and recently to remove carpet and replace with vinyl planking at a new villa I purchased. They were awesome both times. Products were high quality, installers showed up on time and were polite and professional. I highly recommend them.
My husband and I did a lot of research and shopping and found luxury vinyl plank to be the best flooring living on the beach. There were stores that had a variety of products, but finding a contractor was a problem and became very frustrating. Continued to do more searching, and found Flooring America. Wow...the service and process was exceptional! Sue greeted us and was personable, patient and knowledgeable. Ron, did the measurements and answered all our questions about the product we chose and also about the installation process. After this meeting, we knew we were making the right decision to have Flooring America install our floor. Bill and Margie were our installers, and were fantastic and they worked well together. We love our Coretec Vinyl Planks! If you are looking for excellent service, and an easy smooth process...look no further!!
We were impressed with Rob’s no pressure approach to sales. He simply presents all the facts and let’s you make up your mind. Very refreshing. They stand behind what they sell.
We were very pleased with the service provided by Sue and Rob of Flooring America throughout the selection process of our laminate flooring, measurements and installation. The installers Robert and Mark did a great job and our floors look beautiful. All were professional in their work and knowledgeable about flooring products and choices available. We would hire them again for any future work and highly recommend Flooring America to anyone who is planning to install new floors. Thank you.
It looks like I am not the first to have a great experience with Sue, Rob and their installers. We had a very POSITIVE experience. They were professional, friendly and helpful. I highly recommend them to anyone looking to have beautiful carpet results.
Kudos to Flooring America! We had some ceramic tile taken out and had vinyl plank installed throughout our condo. Rob worked with us to choose the right LVP at a price point we could afford. Sue also helped us with her advice. Christian and Kevin were our installers, and they worked so hard to complete the whole job in one week.We trusted Rob because we bought some bathroom tile from Flooring America in the past. He is knowledgeable, friendly, humorous and patient!We strongly recommend Flooring America of Dunedin.
Very pleased with Sue & Rob with the sales/contract side of the business! Eric with his assistant Tim did a very professional and skillful job with close attention to detail. Rob visited the house during the installation to ensure customer satisfaction. Rob was able to witness first hand that we were very pleased with the progress and on-time schedule along with a professional organized and clean work environment. I fully recommend Flooring America Dunedin and the aforementioned sales & installation crew.... nice job everyone!!!Pat Hoolihan
My husband and I purchased a home in Dunedin and we had our beautiful flooring done by Flooring America. Sue was very helpful with creative ideas and Rob completed the necessary HOA paperwork for us. Working with Flooring America was easy and and enjoyable. We highly recommend them and love our new floors and carpeting. Thank you Flooring America!
We decided to replace our living room and dining room carpets with a vinyl flooring product. So we went to Flooring America in Dunedin, FL to help us out. With their advice we selected Cortec Plus (Red River Hickory) Waterproof Vinyl Plank Flooring. This product is not only attractive, but also durable and virtually maintenance free.The installation process was efficient and accurate. Each plank carefully fitted and joined as if it was precision machinery! When the job was completed, the rooms were clean, the furniture was back in place, and there were no creaks or squeaks when walking on the floor. It has a very solid feeling to it.The people at Flooring America are very knowledgeable, a pleasure to work with and strive to deliver a superior product in every way.Frank and Virginia G
We recently had wall to wall carpeting installed in our condo. Rob and Sue provided very professional service on the sales end. Richard and son did a top notch job on the installation.
Rob and Sue were very helpful for me making a decision on the type of carpeting I wanted. Sue was exceptional and very patient with me. I would recommend Flooring America. The installers also did a great job.
I would recommend Flooring America hands down! Their attention to detail was refreshing to say the least. Thank you all for an amazing new floor.
Great customer service. Installers did a great job. The carpet looks great and prices are reasonable. Would definitely recommend!
Rob & Sue were very helpful and the installers (Tim and his helper) were great as well. Very satisfied and looking forward to doing another flooring project with them in the future!
If youre shopping for flooring you will be very pleased at Flooring America in Dunedin - for top service, best price, and superb installation expertise. They are a locally owned business that is ALL about customer service. First, they listen to what you need. Then, they take you through all of the flooring options, describing the advantages and liabilities of different materials. Then they work with you on pricing, which is very competitive. The installation was done while I was out of town and I returned to beautiful new floors (laminate and carpet) with every detail perfect. Thanks especially to Rob!
I cant say enough for the guidance and patience that Robert and his staff gave me in choosing my perfect flooring. James, Jay and Michael were very neat, professional and by far the best wood flooring installers I have every had. Kudos to all.
What a great job Rob and Mark, with the crew, did on finding and installing my carpet. I am very happy from start to finish..Well done, in a professional experienced manner.I tried shopping at the Big Box stores and was not happy because the sales staff could not spend quality relaxed time with me. It was so rush, rush.At Flooring America of Dunedin, I quietly and thoroughly was able to converse with Rob about all my options and found it simple to find what best worked for me.I highly recommend these pros! Please stop by and see them.
My experience with Flooring America from beginning to end was WONDERFUL. When I first went to the store after reading all reviews, I met with the store manager, Rob Wagner, who took the time to listen to me and explained every details I need to know about different type of wood floor. His communication skills are beyond and above as he kept me informed every process from the start to end. His installation team, James and Ryan were AWESOME!!! They definitely work hard everyday to meet the deadline before we moved to the house. I am glad I trust my instinct and would use them again if I need to replace my tiles in the future.
Flooring America was great to work with. Rob in sales is professional and will take care of you the entire way. I had a few questions and he took his time out to immediately come to my home to go over things when the installer was there. I have not seen that level of professionalism in a long time. Rob went above and beyond to make sure we were 100% satisfied.Shawn from installation was also fantastic. He was working in my home for 5 days. He did a fantastic job and every step of the way he would explain what he will be doing next and what has been completed. He will triple check his work and make sure everything was perfect. I was fully confident that the job was in the right hands. He would check with us every step of the way to make sure we were satisfied. His manners are also excellent.Any future home projects I will be returning to flooring america and I will recommend anyone to go there. Remember you get what you pay for. The flooring america team is worth every penny.
Had them in for a small project. Everyone involved was professional, courteous and customer oriented. A breath of fresh air in these days of people saying No Problem instead of Youre welcome when I say Thank you....
Rob and Sue were most helpful in my purchase of vinyl plank tile. Also Bill the installer was very professional. I am very happy with my new floor
Rob & Sue are true professionals. Flooring America was recommended to me by a neighbor. I am particular about the install of carpeting and it was impeccable ! I highly recommend Flooring America ~
Floors look great and the company was very reliable. They came to work on time, completed work when they said they would. I had one minor glitch and they came over immediately and did a great job of correcting the issue. I would not hesitate to use them again.
This turned out to be an exceptional experience. Definitely five star from beginning to end. Wonderful place, wonderful product, wonderful service.
Sue and Rob are wonderful. I had water damage and had to partially replace my carpeting. Rob helped me find the closest match possible with a wonderful carpeting. (Stainmaster) The installers did a great job with the installation. Not one room in my house is square so laying the carpet is somewhat of a problem The seams all look good. (Because you cant see them.) I would suggest you visit Flooring America in Dunedin first, not last.
Rob was very helpful! Great selection. Thank you for your help choosing the perfect flooring.
Great choice in floring and wonderful people to spot to get insert and any questions need
I highly recommend Flooring America of Dunedin for anyone wanting to put in new flooring. I was convinced when I saw the beautiful job they did for my sister and heard what a great experience she had. The service I received, from sales, to consultation to installation was great. My installers, Bill and Marge, were absolutely wonderful. Besides doing a fantastic job of installation, they even did little extras like fix the wobbly leg of one of my tables. If you want friendly, professional service and a quality product, skip the big warehouses and go with Flooring America.Here is a review from my sister, Pam Luthin added to this page. Flooring America of Dunedin was recommended by my brother in law, Chuck Luthin and my husband and I are so glad he did. We had vinyl flooring put down in several rooms of our home in January and were so happy with the results that we had them return to do the entire house. My sister, Stephanie, was so impressed with the beautiful job that she had her villa done (see review above). We are very impressed with the wonderful staff and professional workmanship of our installers, Bill and Marge. Our thanks to Rob, Sue, Anne Marie, Bill & Marge for the wonderful service. If you want top quality flooring and professional, personal, and friendly service, go to Flooring America in Dunedin.Pam & John Luthin of Dunedin.
Mrs. Redman was unable to post this directly and asked me to post her comments on Google reviews-I made the decision to replace the carpeting in my home in Seminole, FL, with wood flooring. I believe in using local businesses in my community for all my buying. After checking around, I decided on Flooring America on Seminole Blvd in Seminole. I happened to meet with Store Manager Rob Wagner who was on loan from the sister store in Dunedin. Rob was very helpful, answered all my questions, helped me find the white-washed flooring that I wanted, and came to my house to measure the rooms. The flooring was ordered and several weeks later Eric, a professional and very determined young man, was at my home on a Monday morning to move the furniture and prepare the floor for installation. The work was completed in 4 days with the heavy furniture put back in place upon completion (this included a baby grand piano, grandfather clock and an organ). Having your house taken apart can be a very stressful experience but Flooring America made it as painless as possible. I am most pleased with the result, the expediency, and the entire experience. I would be first to recommend Flooring America to anyone looking to remodel their floors.Jo Ann RedmanSeminole, FL
We recently had excellent quality work from Flooring recently America. Both our tile work and molding were very well done. Everyone involved with Flooring America has a commitment to quality work and great customer service.
They did a great job. Rob delivered everything he promised. I would recommend them to everyone. Thank you Rob.
Very happy with the service and installation provided by Flooring AmericaMy floors look fantastic
Just had carpet installed in my home office yesterday - excellent service and excellent job! I will be a repeat customer for sure!
I was very pleased with the professional attitude of Flooring America from the moment I walke dinto the Store til I had the carpet laid.Rob Wagner and his team of Mark and Rick &co all did a wonderful jobI would recommend this business to anyone looking for good carpet and a great sales/installation team
There should be five stars--had some technical difficultiesExcellent service; excellent price; Kevin the installer was a great worker, and Rob from sales was very helpful...Im working on spreading the word for Flooring America of Dunedin