Horrible customer service. Went in with family to buy a phone and no acknowledgement when we walked in. Clerk finally walked over and when discussing different possibilities, she was so rude we finally decided we didnt want to give her any of our money. Lost a sale quickly. Will find a better location with people who might actually want our business or buy online. Would give a zero if possible.
They wasnt in and let the phone go to voicemail where you couldnt leave a message. It wasnt lunch and I sat there 20min
I absolutely dispise going in this location always a bad experience
Unlike Verizon and whatever else Ive used as an internet provider or whatever it is, Boodt Mobile actually follows thru with what they say. Only had 1 problem so far with my grandmas phone acting up but other than that, I definitely recommend Boost over anything else if youre living near here.
Heres customer service at its finest
When i went to update my phone the attendant had already cancelled my service but couldnt transfer my information from one to the other n it cost me$9.00 to have my phone reconnected.
Stop to pay my bill and check out phone. Not really handicap friendly
Always helpful
Love the ph service but one guy here dont want to do his job so the lady is the go to person she was so helpful
Its a little fishy
This place is perfect. The employees offer only the best and are always ready to help with any problem you have with your phone. They also have really great and affordable prices on their phones and accessories. Best customer service Ive had with Boost Mobile and I will continue going there whenever I deal with Boost.
This people in this store are always happy to help even when there are some people who just want to yell in their faces. They always help me out by answering all my questions. Eva is the girl who usually helps me out and she always manages to put a smile on my face before I walk out. She is always attentive to her customers and helps them out to the best of her abilities. These kids working here deserve more than just a satisfactory review. I will definitely keep coming back and recommend people their as long as they keep up the good work.
Very unhappy with the services. Was told that i would have plenty of hotspot now mind you i got the family plan with 4 phones and all where out of data in 2 days
Awesome customer service. Very helpful
Customer service not very helpful.
I love the way I was treated when I walked in the door my receptionist was very sharp she helped me a great deal
Service at Boost Mobile today was Very satisfying. Eva was my service person. She was Very patient, understanding, and most of All her personality was outstanding. She is Very knowledgeable of her position. Thanks so much for excellent training.
Best customer service ever!
Be careful of all the triangle wireless owned stores. The will say the price is included with an accessory on phones but they just sell it to you without you knowing. They work on commission so always look at the receipt! They also try to sell you insurance with new lines but its optional and you dont have to get it. If they say you cant start with 35$ service thats a lie because you can.
Harold is one of the best salesperson i have ever had. Hes very knowledgeable of his phones and very detailed. Im extremely happy with his service!
Fast and friendly. Very helpful and knowledgeable of the device that I was interested in. Will definitely recommend to my family and friends. Thanks Harold for everything!
ShaQuanna, Harold, and Eva were very helpful when i need two new phone. They were all patient with all my questions and answer them in a professional manner. Thanks you guys!!
Harold was an excellent resource today when buying a new phone. He was very cordial, polite and informative. He is really knowledgeable in regards to his job.
Harold was extremely nice and kind. He was a real quick. I was out and in in 30 min. Come see him before he goes to Fayetteville in cross creek mall
Harold was great! Fixed me up and sent me on my way. He needs a raise. Best employee in the building
I love coming into this store. Shaquanna helped me set my phone up and everytime I come in with a question she is more than happy to help me. Boost needs more people like her
Mr. Harold was a outstanding sale associate. He have very outstanding customer service. He awesome.
Harold Eva and Rebecca waited on us. Very sweet and helpful. Very good people. And know what they doing
I had such a great experience here. Thank you Eva and Harold for helping me get a great phone.
Brittani was really nice and very helpful. She made everything easy to understand and was quick setting up the phone.
White dude behind the counter stoned outta his gourd if I could leave 0 stars I would I can guarentee you dont need to call customer service to pay a bill
Had a really great customer service experience on today from Eva. She was very helpful in assisting with the purchase of a new phone. I recommend asking for her upon your visit.
Even though the store was packed Shaquanna took her time and patience with my wife and I . We had a very pleasant experience especially with her showing us the new features of our phone. Excellent customer service from this team.
Harold was GREAT! He was very nice and professional. He is very knowledgeable!! Keep him around. 😊
Harold is a vary good help at boost mobile he got us help that we needed we was in and out with no problem I like more people like him to service me and thank you to Harold
I really do not like this place... I went to upgrade my phone, which didnt happen, because they were actively renovating the inside. As usual they only had a few of the eligible phones in stock. So i was just going to pay my bill... They wanted me to pay a convenience fee of $3 or $5 i dont remember exactly, i just walked out and paid on line, thus went through all that and only got a boost in my blood pressure...Boo!... And the staff always act like they got something else there doing, or just dont want to do there job or something. This is all really unfortunate because i love the cellular service/4g plans .
ShaQuanna. Very sweet women... Helped me figure out alot about my new phone. Over all I rate her with 5 stars!
Good customer service overall. Eva was always so helpful everytime I would go in. Everyone here is so kind. Definetly would recommend people to go here.
Good service and good employees! Brittani was my sales rep and she was great, service was fast and professional
Harold was a great help today .very friendly spoke with manners and respect l love doing business with them the music was mellow
The experience was awesome I saved over $200. The best service I ever recieved thanks to you Harold!
Eva and Miguel were professional, friendly and helpful. They were busy and stayed over until after 9 to transfer over our 5 line family plan.
Harold was very entertaining. He was very attentive to each customer. Thanks for the service
Great customer service...Harold was very well knowledge of phones and help me very quick
Customer service was great with Eva..Harold.. And Britney at the Dunn NC store. Will definitely be back!!
Harpiess extremely nice, had awesome customer service and is very knowledgeable concerning his work. Need more people like him in customer Service
Harold and shaquanna they did really great job Im happy with they service thank you for having people with awesome attitude
I will come to boost as long as this guy name Harold there very friendly nice a respectful
Harold was awesome and lowered my phone bill by $50i recommend his service to everyone
OMG! This customer service is absolutely trash! They treat customers with no respect! I go in there attempting to get a free phone because I was switching from a different company and they told I had to pay the promotional price, taxes, and plan! When I should have to pay only the taxes and plan!
ShaQuanna was very helpful and took extended time to make sure i was ok with the phone and she made sure i was able to operate my new phone.
Brittani was great very effective with time and helped me transfer everything definitely recommend this store
Harold was very friendly good person I was satisfied with everything I’m sooo glad with my phone. Rebecca helped him as well and she was awesome
Harold has great customer service very nice fast he get the job done i reccomend everyone to work with harold he a great trainer to his employees
Harold was a great rep I love his customer service and very helpful thank u Harold
Customer service was really great . And they explained to me exactly what I was purchasing.
I was helped by ShaQuanna today, very knowledgeable and patient will definitely return. Thanks
Jessica and Eva was very nice. Love the service they gave us.
Harrold has great customer service. Very nice and polite.
Harrold is an awesome worker he got me in and out even with juggling other customers
The employees want to hurry you out so they can get back to playing on their own phones please dont send an elderly person in there they dont take their time to explain things to them
They will quickly sell you anything but will not stand behind anything that is supposed to protect your phone
Shaquanna and Harold handled my problem with ease . Very good custimer service keep up the good work.
Harold, Rebecca, Shaquanna, and Miquel they provided excellent service and demonstrated great team work during a time where customer are preparing for a storm.
I love the up grade of the Dunn store and the staff is wonderful especially Harold.
Harold was very helpful wit everthing! Awesome job!
My sevices was great today with boost mobile young lady eva in andres are some sweet people very helpful thank yall boost mobile
Eva has been very professional, would like to thank her.
Harold fought for my right to get a case Im Soo happy....
Britney and rebecca are an 11 out of 10 when it comes to customer service... keep up the good work ladies!
Harold was awesome today when i went in to replace my phone that went out. He was very patient with me.
Did not go to Boost Mobile. There is a variety store there call Back When. Now that store is great for the collector or decorator.
It was cool Harold help me he was very helpful
Harold had great Customer service and was very helpful.
Had a great experience from start to finish, thanks Herold & Brittani !
Harold and Rebecca did a awesome job this afternoon, I’m satisfied!!!
Harold was very helpful and detailed about your phones and very courteous.
Loved tge experience at boost with rebecca and Harold
Harold was a good rep. He got me all that i needed and i saved a lot.
Called at 650pm told them i wanted to switch from metro to boost, they told me all I needed was my acct# n pin, and they close at 8, told them be there in 40 mins, they said ok. I got there at 740 they then tell me it takes anywhere from15 mins to 2 hrs, so if its not done by 8 i got to come back 2mor. WTH they should of said that on da phone b4 i drove 40 mins for nothing
Harold was a great sale reaped today thanks for the help and
Anna is Awesome! Kind, patient and professional!
Everyone is extremely knowledgeable, attentive and very nice.
Harrold made my experience quick and easy
Not open. I left about 10:15 & they missed FedEx
They have newly remolded but their phone selection is very limited.I dont agree with the fact that if you purchase a phone here you have to pay a $15 activation fee for them to activate your phone.They wont let you purchase the phone without THEM activating it for me that is a draw back when that is something that should be an option not a mandate! 😡
Great phone company
Great Customer Service from Harold.
Harold was an excellent sales rep.
Harold and Eva was amazing sales rep
Great customer service
Good service and friendly sales associates.
Good workers nice people
Harrold was amazing!
Service was good friendly workers
Harold was very helpful
Great customer service.
Outgoing friendly
There service
That are very helpful