Today I purchased 3 custom t-shirts from this company for an event I have later this evening, my order was extremely last minute but Ann saved the day! She took care of all my questions and concerns regarding the shirts. She was super sweet & professional! I will definitely be back. 10/10 highly recommended. ASK FOR ANN ! She was perfect (: thank you so much for getting this order taken care of for me in such a timely manner.
First and foremost let me start off by saying “PATIENCE” Ann started off with a small amount of patience then got annoyed as I continued to try and understand the different print options. I left to go pick up my garments from home to begin my order. When I returned to complete my order, Ann was greeted by a friend waiting for her to complete my order. The friend was pretty much soliciting inside of another business (unbelievable).This was my FIRST /LAST time at this location & business. . I then called in because my order was being printed without my authorization, young lady by the name of Maude answered and pretty much didn’t have any patience as well, she tried to charge me more than my original price. Once my funds were paid for the products the “Customer Service” went completely out the window. I then proceeded to speak with the manager which was ms. Tracy I explained the situation to her and wanted a refund. She tried to understand why my overall experience which was very unprofessional and uncomfortable.I run my own business and i give all my customers premier customer service, it’s only fair. I took my business else where. Horrible experience. NEVER AGAIN!! If I were Ms. Tracy I would ONLY hire associates that have not only skills but first and foremost PREMIER CUSTOMER SERVICE!!. Just WOW is all I can say. SMH
I have used Big Frog Dunwoody location on several occasions to purchase merchandise for our business needs and each time the end product was GREAT! Shirt quality, colors, details and customer service has been very impressive. They delivered every time.THANKS TO THE ENTIRE TEAM💫
Shirts were custom designed, ready same day and no additional charge!
Outstanding customer service! Tracey goes above and beyond, she has made 3 orders for me and not only is the quality of her work perfect, she’s gone out of her way to get me my orders on time. Highly recommend
I ordered two hoodies for my business, Force Media, and we LOVE our new apparel! I reached out to their team asking for a specific type of material and although they didnt have that brand in stock, they recommended another style that turned out to be even better quality. They were easy to communicate with and had our orders ready early! I will definitely use Big Frog Dunwoody for future apparel orders.
Two of the companies I manage use Big Frog of Dunwoody for uniform apparel! I have had the pleasure of using them on more than one occasion and they are my go to for anything printing related!The staff is great! The owner Tracey is Fantastic, our orders have always been on time (even with Covid issues) and the quality of the work is GREAT!
Our young daughter recently designed a T-shirt as a birthday gift for her friend at Big Frog Custom T-Shirts. The staff was friendly and worked with my daughter to get exactly what she wanted. Everyone was thrilled with the quality, and the recipient of the gift loved the personalized gift!Our purchase was around $25, but I understand prices (higher or lower) would vary based on the shirt and the design time.I highly recommend Big Frog Custom T-Shirts & More in Dunwoody Plaza (Same as Village Burger).
I would like to give a big shout out to the Big frog of Dunwoody! Tracey an Bryn you guys rock. We ran into some small technical issues! Email after email and wam bam!! All was well in the end! An I absolutely love my baby girls hoodie! Thanks again for all you guys do over there!
Big frog exceeded my expectations! My team and I were on a time crunch to get more than a few items made, the professionalism and efficiency that big frog Dunwoody specifically Tracey and her team displayed was impeccable. I’ve already recommended them to a few of my associates and they definitely have a customer for life when it comes to any items That require this type of service Tracey was able to expedite an order and everything came out great thank you so much for assisting our team and getting our hoodies made!!!
Excellent. Got my grandsons custom made tee shirt to perfection for Christmas. Lovely helpful young lady. Smart too.
The ladies at Big Frog are so helpful. I needed some custom shirts to promote by business. I had so many questions and I was very picky, but they were so patient with me and they made sure my order came out exactly how I wanted. I will need more shirts soon and I will definitely use Big Frog again.
I called THREE DAYS before Christmas looking for a custom hoodie. Tracey helped me find exactly the design I was looking for, AND she even came up to the store when they were closed on Christmas Eve JUST to make sure I could get that hoodie to my Ma on Christmas. Cant say thank you enough Tracey!!! The hoodie was super soft and the printing itself was perfect. Highly recommend.
I came in on Valentines Day to get a personalized t-shirt for my husband. This is the best place I have ever visited, the owner and the staff was very polite and helpful to get what i wanted.The prices are best in town!!And I got a t-shirt in less than 10 minutes with all the designing.My husband was so happy with his shirt and definitely will come back soon. Thank You so much!!
Fantastic place to get your creative ideas brought to life! Very great & welcoming staff. Genuinely cares about helping you pick & choose the correct types of garments. Will continue to do business here & recommend to friends!
Tracey did an outstanding job of helping our conference get t-shirts printed and mailed out to attendees, along with helping us set up a permanent store to sell other items!
Unbelievable experience! I was really pressed for delivering T-shirt’s that were ordered thru my website to a few customers. My drop shipping service have been behind due to COVID-19. So I needed to get some T-shirt’s made and shipped out. Tracie(Owner, Big Frog Dunwoody) and her staff Lauren, and Madot, not only made sure that my order was done. But they got it done the same day!! Amongst their busy schedule they were able to fit me in and get 6 T-shirt’s made. I can’t thank Lauren and Madot enough for their professionalism and superb service that they gave me! Definitely one of the best custom T-shirt shops in Georgia.
I made a last minute order due to receiving a shirt for my moms birthday that didnt turn out so great. I placed the order a day before I actually needed the shirt and I really appreciate the timelyness and the professionalism that Madot and her staff showed!!!
Super impressed with Big Frog Dunwoody.I’m a small business owner and was looking for a place to do small batch promotional items such as t-shirts, hoodies, etc. I spoke with Shomari on the phone for about 15-20 minutes and he did a great job of letting me know what service offerings Big Frog Dunwoody currently has. After attempting to talk with a few different providers, I ultimately decided to give Big Frog Dunwoody a chance.I came in the following day and met with Lauren to drop of my items. She was a pleasure to work with and was very helpful in giving me more information on the process. The team finished the order early and everything turned out great. I will definitely use them again for future orders.We kind of live in a society where certain providers seem to care more about orders/sales and less about customer service. I really appreciated the team’s efforts to get to understand the needs of my business and let me decide where I’d like to make my purchase.Mrs. Carothers you’ve assembled a great team and I just wanted to publicly let you and them know I really appreciate your work.
Friendly staff helpful ppl go check them out.
They had affordable prices and customer service was great
Quick and fast! Print quality unbeatable!