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Supernova Furniture & Sleep Gallery
489 S Camino Del Rio, Durango, CO 81303, United States
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Supernova Furniture & Sleep Gallery
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Li
Review №1

We bought several items at Supernova recently. We we impressed with the lovely variety of furniture and decorative pieces throughout the showroom.The sales personnel were helpful and so patient and kind to our 4 year old who wasn’t thrilled about shopping for furniture. We found a beautiful couch and bookcase along with several decorative items. The delivery was fast, and our items were handle with care. We are very pleased with our purchases as well as the total shopping experience at Supernova Furniture & Sleep Gallery.

Ma
Review №2

Great service! Knowledgeable staff and good selection

Ka
Review №3

Wow! I had a long and most favorable journey with Supernova Furniture. Joe and Robyn, the owners, earned an A++++ in customer service in my book.I ordered a sofa and loveseat from Supernova in February 2020. BOOM. Covid-19 hit and the furniture manufacturing plant had to shut down .Joe and Robyn were so apologetic for something which was completely out of their control.Several weeks later, the plant was able to reopen and resume manufacturing however, when my furniture finally arrived, Robyn and Joe were very dissatisfied with the quality. They insisted that I use the inferior sofa and loveseat while we waited for new furniture from a different company, manufacturer.Long story short....Supernova delivered my new sofa and loveseat today and it is beautiful!I highly recommend Supernova because the owners, Robyn and Joe have very high standards to accompany their very fine furniture. If its not right, they will bend over backwards to make it perfect!

Da
Review №4

Not a bad store good customer service and knowledge however a bit on the high side for prices. If you don’t mind a drive and want to save some $$$ American Furniture in Grand Junction has a huge selection and will deliver and install to Durango for around $100.

Gr
Review №5

Great place! We went in to look at a mattress and the associates were so helpful without being pushy in any way. They were able to arrange delivery to our home and it arrived in perfect condition.

Ma
Review №6

Had the furniture I needed and Joe was very good in getting the package put together providing what I believe was a fair price. The delivery to Pagosa Springs was a little earlier and the guys assembled it in record time. Great job by the delivery crew.

Ja
Review №7

Joe, Robyn, and the entire staff went out of their way a few weeks ago, to help us with purchasing some beautiful faux cowhide rugs, and some cnatural cowhide throw rugs. When Robyn learned that the order was delayed (due to an error caused by FedEx) - she quickly arranged (through the rug rep) to have the rugs express mailed to the store. Additionally, we ordered a Murphy bed through another furniture company. We learned last Friday, that our order was lost. We have been waiting for this bed for well over a month. Amazingly, we were able to purchase and take home (that same day) a better quality Murphy bed from Supernova! Many thanks to Joe and Robyn, and your wonderful staff, for exceptional customer service in helping us furnish our new home!

De
Review №8

Rico at Super Nova has been extremely helpful and was able to deliver our mattresses to our new home despite the fact that we are still in another state. They checked with me throughout the process and even shared a picture of the delivery location.

Me
Review №9

With an eye for decor, these lovely owners staged one of my listings so beautifully and helping it sell during a difficult time. I highly recommend their services and furniture!

Ro
Review №10

Wonderful experience with very friendly staff. We are extremely happy with our purchases (sofa and beds). The folks at Supernova were very flexible and accommodating to our schedule and needs and were extremely professional at all times. We will buy from them again!

Ra
Review №11

I drove to Durango to visit a friend. She knew I was looking for furniture for my new home. She had called to get more information on a couple of pieces I was interested in. I was really very excited about this store because of all the great reviews. When we got there though, the owner introduced himself and we briefly spoke about the furniture. He seemed more interested in talking about himself than answering my questions. On top of that, the prices that were quoted to my friend changed once we were there. When this was mentioned, I felt as though it was made out to be my fault. It was very rude and something I consider highly unprofessional. Sadly, I left without purchasing anything.

An
Review №12

Amazing! Great customer service and quality furniture at a fair price. Highly recommend. Best part, if my kiddo spills something on our furniture, we can clean it!!

No
Review №13

I went to Supernova after visiting 5 other furniture stores and this was by far the best customer service experience. I got the American made furniture I wanted at a price I could afford thanks to their willingness to help me find what I wanted.

Ca
Review №14

Service and communication were good. I would work with this company again in the future.

Ka
Review №15

I had a great experience working with Supernova Furniture. Our sectional was delivered on time in great condition.

Je
Review №16

Good prices and quality products. I purchased a mattress and am very happy with it. Great place to do business.

Da
Review №17

The Friendliest staff very helpful Love Love the Furniture!

Ve
Review №18

Joe, Rico, the entire crew at Supernova are wonderful to work with, and the communication they offer is unheard of in todays world! I always knew right where we were in the process and the follow up care and calls were SO appreciated. Refreshing! Thanks so much Joe!

Ma
Review №19

We had speedy and efficient service from Supernova. Everything went well and we are very pleased.

Ni
Review №20

Supernova is the best place to go in the 4 Corners for furniture by far. The selection is awesome! The owners are super nice. The knowledge they have and the willingness to work with you is something you will not find anywhere else. They even delivered and put all of the furniture together for me, which was something that I was not expecting.

Mi
Review №21

A few weeks ago, I wandered into Supernova looking for chair casters of a particular type.I had not been successful looking elsewhere.Brittny and Josh took the time to locate, exactly, what I needed on-line!You see, at my age, I tend to remain internet-challenged.Brittny and Josh were, both, extremely pleasant and professional (and) were able to help me in a very short time.I wasnt shopping for furniture that day...but, having seen their quality furniture (and) being treated so nicely...Im certain that I will be shopping there in the future.Again, thank you for your help!

Ti
Review №22

Joey was so helpful when we went in to purchase our new sectional! He showed us different fabrics for the sofa itself knowing we had animals in the house that would be easy to clean up and be long lasting. Thank you guys for everything you have done for us! Delivery was a breeze and removal of our old furniture! Love the new furniture!!!

Ta
Review №23

Joe, the owner of Supernova Furniture and Sleep Gallery, Josh, our salesman, and the two young men who delivered our recliners and loveseat this morning are awesome!We ordered our furniture a week, or so, prior to the quarantine shut down. We stayed in touch with Joe, and he with us, throughout that time. And even though we wanted our furniture earlier, it was SO worth the wait.We are truly satisfied customers, will be return customers, and will be sending anyone we know wanting/needing new furniture, or a bed, to Supernova Furniture in Durango.Thank you, Joe and the gang!

Ke
Review №24

The sales folks were very helpful both times we were in the store. The delivery and set up guys were stellar. Very friendly and very competent. The only reason I could not give a 5 is that it took about two weeks longer to get the bed than we were told. The mattress pad is back ordered so we will have to wait to sleep in our new bed!

Be
Review №25

Nice people. Beautiful furnishings.

Su
Review №26

Joe and Josh were great in helping my Husband and I choose a mattress that fit our needs. It is an investment, but last night was our first night on our Black Beauty-rest king mattress. Heaven!!!!! The young men that delivered were so professional and well spoken as well. A wonderful experience from a local business!!!

Pa
Review №27

Supernova is SUPER! I had a great experience the entire process! Working with Joe made the task of furnishing a home a lot less stressful. He was extremely knowledgeable in the different manufacturers. Grasped quickly the look I was going for. Pricing was great as well. The delivery went smooth. They were at the house at the appointed time. Guys were very kind and polite, even after I had them move some things around a few times . I would definitely use them again!

Bo
Review №28

The guys came on time and had everything we needed. They were friendly, careful, and managed to maneuver our multiple levels very skillfully with extremely heavy bed bases. I really couldn’t have asked for a better experience. They did a great job!

Ch
Review №29

A lot of fun and quality furniture. They sell a lot of mid-sized furniture, much of it natural wood. Employees friendly and patient.

Gi
Review №30

5 out of 5. I had a very pleasant shopping experience here. I met the owners Joe and Robyn and they were so friendly and professional! I would definitely recommend making a stop here if you are in the market to buy some high quality & fair priced furniture! Thank you for the great shopping!

Be
Review №31

Our new couch was just delivered. The whole process from the purchase through to the delivery was amazing! I would definitely recommend Supernova. Our couch was delivered a week before we were originally told which was awesome! The gentlemen that delivered it were very helpful and professional as well.

My
Review №32

I can not say enough about Supernova! Robin and Joe, the owners are fantastic! They both took the time and offered great advise in helping me chose my furniture and mattress. Their delivery guys are professional and go above and beyond to deliver, set up and remove the packing. They even put felt protectors on the legs of my sofa. I strongly recommend Supernova to buy all your furniture and mattress needs here.

Na
Review №33

Friendly, quick, professional service. Could have been just a little bit earlier, but didnt inconvenience us at all, mostly I was concerned that I gave then the wrong address, but it all worked out perfectly. Thank you!

Er
Review №34

Thanks for setting up the bed. I just assumed I would have to do it. What a treat. The bed looks great. Super helpful...everyone.

Ch
Review №35

My husband and I started working with Joey and Robyn several months before our move and throughout the process they were amazing! They never gave up on us even after many changes and made sure that our home was exactly what we anticipated and it was more beautiful once it was placed in our home. If you want quality furniture with outstanding customer service, visit Supernova Furniture.joey and Robyn aim to please.

Br
Review №36

We bought a beautiful couch and dining room table from Supernova Furniture in Durango! They were BEYOND helpful in assisting us in choosing the right pieces that fit our lifestyle and budget, even if that meant staying after hours and going through thousands of fabric choices! Even after we had a small issue with one of our chairs they went above and beyond to make sure we were happy with our purchase and got the issue resolved. They have an amazing selection of beautiful furniture to fit any and all tastes and budgets. Go see Robin and Joey at Supernova! We won’t buy furniture anywhere else!

Wi
Review №37

Great selection. Great prices Quality pieces. Will work with you to get you what you need. Super courteous delivery crew. Very happy.

Ty
Review №38

Supernova has a great selection of quality furnishings and great selection in the showroom. Furniture is something you have to touch and see in person in my opinion, so the showroom component is critical. Delivery and installation is expedient and the crew is careful and polite. We required some service after delivery due to an oversight on the manufacturers part, and once again, we were completely satisfied.

Br
Review №39

After dealing with one of the other furniture stores in town, won’t name any names, glad we found Supernova now me and my daughter won’t be doing rent to own anymore. Thanks Supernova your great, great selection, great customer service, what a local hometown business should be.

D
Review №40

Helpful and knowledgeable staff. Great selection. Efficient and respectful delivery guys. Great new location.

Jo
Review №41

Went in looking for a bedroom set, and the customer service I received will have me coming back to furnish the rest of my place. They carry a variety of styles, but my favorites are the mountain/rustic room sets.Delivery and set-up was done by Mike and Rico, who were both very polite, professional, and hard-working.

Ba
Review №42

This place has the best selection of furniture in town!!! I was surprised to see that even the affordable pieces are extremely high quality. I will definitely be coming here again, and recommending this place to everyone I know. Thank you for the incredible pieces I now get to show off in my home.

Gr
Review №43

They spent a lot of time trying to help me find a bunk bed that I loved and when it came down to it, the price and quality was better than any of the other furniture stores in town. Plus, it was beautiful! They had prompt delivery and the guys who set it up were just as nice. Thanks so much, Robyn and Joey! Well be back!

Ki
Review №44

Recently purchased mattresses, box springs and protective pillow coverings from Supernova Furniture. Excellent service, small town friendliness right down to delivery and set up. I recommend this store highly, definitely a positive addition to a community with not a lot of shopping options. The owners made this experience well worth shopping locally!

Ju
Review №45

We shopped around other stores in town and Supernova had the best selection and prices. Joey was very helpful and took a lot of time to make sure we got what we loved and stayed in our budget. Definitely the place to go if you need furniture!

Al
Review №46

Robyn, Joe and Brandon have been more than helpful with our new furniture purchase. They helped us focus in on the style of furniture we were looking for to match our home, and were patient when we redirected our vision. They had plenty of great suggestions and were always conscious of our budget. The delivery team was prompt and professional. Not only did they deliver and install our new furniture, but also helped move existing pieces around to accommodate the new items. When it comes to customer service, Supernova sets the standard.

Ti
Review №47

I don’t know who’s giving the one star reviews?? This place is great and the customer service was above and beyond. You can tell that Robyn and Joe really care about making you happy.

So
Review №48

Robyn and Joe really know their business! My new mattress is amazing and after a few questions they knew exactly what I needed for the way I sleep.

Pa
Review №49

We bought a couch and loveseat from Supernova. The owners and salesperson were incredibly easy to talk through the product offerings. Knowledgeable, efficient, so friendly, very fair on cost, service, and follow through to delivery. Very pleased with the quality of our purchase. We shopped around and returned to Supernova after comparing they were by far the best option.

Je
Review №50

The entire team did a great job. Delivery team arrived on time and were excellent!!!

Sh
Review №51

Today was not a good day for that store. I called in got a quote got there the price changed when I got there. The owner or one of the owners had her son with her and he was creating a very non- professional environment as he was screaming and carrying on almost the entire time. Other customers were affected by this situation I had to ask for attention before I could even try to make the purchase that I had driven long-distance for. Because of the lack of professionalism the quote not being honored I would not recommend this place and I will not in the future ever give them my business Im sorry to say but thats really sad or might not have been spending a whole lot of money today but that doesnt mean that if it was a good experience I would have recommended it and or decided to buy more stuff in the near future but I guess its a chance they were willing to take to completely ignore me until I had to ask for service.

Ro
Review №52

Great value, very helpful staff, prompt and friendly delivery team. Wonderful experience.

Li
Review №53

Joey and Robyn were great to work with on our recent furniture purchase. The guys that delivered the furniture were very professional and did a great job in setting it up. Would definitely recommend Supernova Furniture and Mattress.

Ch
Review №54

I just bought a second home in Durango and had a hard time finding quality furniture in Colorado until I stopped into this store (Im from New York so prefer furniture that is a little more unique and that not everyone in the neighborhood would have). They had an incredible selection and were running a great special so ended up getting about 90% of the furniture for my entire house from them. The service was great, and the delivery was on-time and very white glove... I didnt lift a finger! Normally dont write these reviews but was super impressed with the place! I highly recommend!

Ch
Review №55

Good prices, Better quality, Best customer service. We ordered a bunk bed for the kids and when it came in it was missing a piece. The owners were out of town when this happened and they personally made calls and we had the missing parts within 48 hours. With service like this why woudw I shop elsewhere??

Ba
Review №56

I love my new mattress and pillow!! Joe was very friendly, helpful and knowledgeable. The delivery people were great also. They arrived on time and were were friendly, courteous and awesome!

Da
Review №57

My delivery drivers were so nice, recommending how we should have our first mattress setup. This honestly is the first mattress I have purchased that wasnt just a cheepo...and for how costly this purchase was, the Supernova team has been nothing but upstanding. I am excited to go to their new location in Durango next year. Our couches are still on backorder, but as soon as those are delivered I will update my review.Sales 10/10Delivery 10/10

Tr
Review №58

This is the best mattress store I’ve ever did business with, from the owners and their staffto the delivery men.. best decision I’ve made in years! I would recommend SuperNova to anyone! PS: the bed was not suppose to be here for several more days from now but the bed came in sooner so I was ecstatic to hear it was coming today! Thank you again SuperNova

Ga
Review №59

The folks at Supernova consistently exceeded my expectations from furniture selection to delivery. I strongly recommend them to anyone buying furniture.

Sa
Review №60

This place was amazing! We went back and forth for awhile about a couch that I fell in love with, but my boyfriend wasn’t sold on. The owner and his wife were there to answer any questions that we had. He was also able to give us uptions that helped with the price! 100% will be shopping here whenever we need furniture in the future!

Jo
Review №61

I got a quality BR set for a really great price. They really worked at giving me the best possible deal and the men that delivered my BR set were prompt courteous and friendlyI highly recommend Supernova Furniture.

Ka
Review №62

Delivery team were very professional and did a great job. I would give them the highest marks for job well done

Da
Review №63

Very helpful staff. They carry great products and are happy to work with you if there are any issues. They even called after I received my couch just to make sure everything was ok. You cant get that personal touch from the internets! And their delivery guys were friendly and professional, too.

Li
Review №64

Supernova not only has top designer styles but the customer service to match. If they don’t have it in store they will find it for you! As a home designer I highly recommend supernova!

Ji
Review №65

I am so greatful to have Super Nova handling all my home interior needs. They did everything! All bedrooms, livingroom, dining, art, lighting and exterior. We have received so many compliments and even had a photographer ask to use it in their portfolio. Robyn and Joey treat each project and every client with care. That is the type of store that you will return to over and over again because you can be confident they will ensure that your home will be a masterpiece they are proud of.

Ma
Review №66

Excellent furniture, prices and service! We purchased a dining room and 2 couches from Supernova. The staff was knowledgable and courteous, the quality of the furniture is excellent, and they didnt charge us an arm and a leg for it. We had it delivered by two punctual and polite gentlemen who put it together and made sure we were fully satisfied before they left. If you want great furniture and service in the Durango area this is the place to shop.

Ju
Review №67

I bought a sectional and wasnt pleased with the quality of it. I spoke with the Vagneurs about it and they went above and beyond to get us into a sectional of better quality and worked with us to stay in our budget. The sectional we have is fabulous and of great quality!! Joey and Robin are great people!!! Best place to buy furniture in Durango!! Thank you, Thank you, Thank you

Di
Review №68

Amazing!!! Super customer super customer service. Great selection, nothing boring in this store!

Te
Review №69

SuperNova and Robyn and Joe, proprietors,are the most incredible business owners you have ever met!They will go out of their way to make sure you are ecstatic about your purchase!I have been buying furniture and mattresses from them since 2016!They make the process so much fun and so informative!Joe knows his mattresses inside and out and explains in laymen’s terms so you have a wonderful understanding of what your body will benefit most from!Just purchased the Mercedes Benz of mattresses.I’ve had 3 spinal surgeries and a broken back and it is imperative that I have the best bed for my back!I purchased the Beautyrest Black 5.0Along with DriTec mattress protector that has a warranty to absolutely protect your mattress . This is imperative as I have dogs and accidents happen.I’ve had sleeping issues because of my back for 40 years. I probably turn 300 times in the night. My new mattress was delivered Thursday by two very professional young men, that were super careful and delightful!It came in the morning and all I wanted to do was get into bed all day. Finally I got into bed Thursday night and the last thing I remember was turning off the light. My sweet dog Laurie, (who also turns many times in the night)and I woke up in the exact same position we went to sleep. I actually was on my back for the first time since my first back operation in 1974. Neither of us moved all night long. I felt like a brand new person Friday morning. If you have back issues, the most important purchase should be your mattress! Couldn’t wait to get into bed Friday night, I slept like a baby and woke up after 12 hours!!! Feeling 20 years younger!!Forget all the ads about “take this supplement”and “ do this exercise”Do you want to feel phenomenal, go to SuperNova and have a great shopping experience and meet Joe and Robyn, who will turn into loving and supportive friends!Thank You Robyn and Joe for being the wonderful people you are and caring about your clients⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️❤️❤️Friends, come over and just lay down on my bed for 5 minutes and you will be convinced!Throw out those antidepressants and get a great mattress from SuperNova🥰🥰

Na
Review №70

If I could give Supernova zero stars I would!Supernova’s customer service is horrible, the owners are constantly giving different prices than what is originally told. Their furniture is overpriced, and they seem to actively try to scam you by providing misleading information about their products and pricing. Extremely poor salesmanship. I would strongly suggest you take your purchase elsewhere.

Ca
Review №71

Staff was friendly and helpful! Delivery drivers did a great job setting everything up!

Ta
Review №72

Great furniture and great service. The delivery team was clean, respectful, and careful to inspect each piece for quality.

Za
Review №73

Super friendly staff, came in many times to make up my mind and each time they were friendly and helpful without any pressure. Great prices and quality furniture!

Ch
Review №74

After trying several bed-in-the-box mattresses and not being super pleased, we decided to look for something better. I walked into Supernova Sleep Gallery and told Joe the best sleep I had was on a mattress at the Wyndam in Pagosa. Immediately he said they buy one of two exact mattresses they carry (Beautyrest Black line).Joe has been in the business 10+ years and his family has been in the business for over 40 and shared a LOT of extremely helpful and sometimes technical information about mattresses, support, build quality, and so forth. The real test was the sleep quality. My wife has woken up with back pain since Ive known her. She no longer wakes up with back pain on a Beautyrest Black. Its really a strange sensation when something actually fully works.

Ki
Review №75

Great people, order is taking longer than normal, so they let us use the floor model for the holidays, and until ours comes in. Delivery was quick and painless.

Jo
Review №76

Super helpful sales staff and over the top in accommodating our rushed delivery. I was very impressed with the professionalism of the delivery team.👍

Ma
Review №77

The staff at Supernova are very friendly & easy to work with. The delivery guys were awesome!

Bo
Review №78

Very happy with supernovaWe ordered couch and loveseat that was custom made. Unfortunately we believe in moving the recliner mechanism broke. This was during holidays,,the owner let us use the loveseat during busy holidays and ordered us new set. The new loveseat arrived, no problems. The owner was great to work with us. They even order another couch in case the colors did not match. We didnt need the backup couch but really appreciated the thought and resolution if that was needed. Prices are reasonable, and when you consider quality of product very competitive . I recommend this company without hesitation. And the best part its a local company!!

Ca
Review №79

Amazing owners ........ BEST furniture selection in Durango, very knowledgeable, GREAT customer service, top quality merchandise, and they make customer satisfaction a priority.I LOVE SUPERNOVA.

Ma
Review №80

Friendly helpful staff and good quality furniture. Reasonably priced and beautiful pieces!

Jo
Review №81

This is a great furniture store and Joe and his staff are wonderful to work with. Definitely a good place to shop for furniture in Durango.

Ar
Review №82

DO NOT SHOP HERE!!! The unprofessional environment in this store is honestly overwhelming. I was given multiple different prices from both the sales guy and Joe (the owner), the latter of whom, continuously barges over to talk about himself throughout the conversation and then proceeded to interrupt and over talk (the owner/ wife) in front of customers. The furniture itself is cheap and the service atrocious. At the end of the day, if you want to hear constant rude comments and have the owners exposing you to their sick children then sure Supernova fits the bill.

Da
Review №83

Great service. Good follow through.

me
Review №84

We bought a beautiful couch and chair set and love it! And the service was excellent!

R.
Review №85

Genuine, first rate customer service that never feels contrived from Joe and the entire Supernova Team. Very nice showroom in Durango with great quality furniture. Supernova is always our #1 option in SW Colorado!

Ni
Review №86

Awesome fellas, fast efficient assembly of furniture. Thanks

De
Review №87

Great service. delivery and quality...

Ja
Review №88

Best furniture store in the 4 corners area! Huge selection, great quality, and I love that the owners not only take so much pride in what they do, but are always involved in the community.

Dr
Review №89

Great selection, affordable prices and extremely knowledgeable staff!

Am
Review №90

Super friendly, very knowledgeable and professional.

Su
Review №91

Friendly, knowledgeable and helpful! Really looking forward to our new leather sofas.

Gi
Review №92

Some of the best furnitur I have seen

Do
Review №93

Great furniture and great service! Thanks Supernova!!!

de
Review №94

The best selection in town

Fi
Review №95

!At the end of the day, they will lie to make a sale.Disrespectful, pushy, No ethics at all.Spend your money anywhere but here.

Je
Review №96

Awesome

Li
Review №97

Great service!

Li
Review №98

The best

Information
100 Photos
98 Comments
4.8 Rating
  • Address:489 S Camino Del Rio, Durango, CO 81303, United States
  • Site:https://snfdurango.com/
  • Phone:+1 970-422-8644
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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