This shop is full of fantastically friendly workers despite being a bit short- as long as youre patient, you will certainly get the help you need with any projects, and they will have often times have a money saving solution or coupon. Very helpful, clean store, well-organized. I love coming here!

Sue with the printing and matting shop was so incredibly helpful with my obscure needs. She got the job done and found creative solutions to work with my budget. Thanks Sue!

I was looking for a day-timer/calendar. The selection was good for what I needed. As with many items, the lack of pricing, is very frustrating as each individual item isnt priced and items naturally get moved around so the shelf pricing is useless. And, most of the time, its difficult to find an employee to help with anything.

I always shop here for arts and crafts. The people here are helpful and kind

Standard Michaels Craft store. Some isles smell like paper, some like fake flowers, some like ink, some like wood, and some like paint. The store is clean and well organized. The staff runs the full retired teachers diy master to the Bright eyed art school kid gamit. They seem ok working here. I think they have water for drinking, and probably arent held back from getting fresh air from time to time. Good deals in the clearance areas at the end of the month.

Shelves were pretty bare but I think they were transitioning seasons.

Processed my return as a store credit when my return was within the 60 day period policy, didn’t check my receipt and didn’t refund my debit. BE WARE when doing returns. SO UPSETTING!!! I don’t need store credit, I needed those funds on my account. When I addressed the return period she said it was too late they had already activated the store credit card. No apologies No nothing.

Michaels is the best place to get your craft supplies! The employees know what theyre doing and its always very clean inside!!!

This is a smaller Michaels store, so they dont have have as large of selection as others. They have a good selection of basics. The store is always clean and tidy even though its an older location. All the staff that I have encountered have been incredibly helpful and friendly.There is a large parking lot so parking is always easy, and its never super busy, which during a pandemic, is key. There are many other stores around, so if you need to make a lot of stops its very convenient.All staff members were masked and wearing them correctly! There is plexiglass dividers up around the cashier, and there was another employee spraying and wiping things down.This is not the biggest or largest of their stores but its a nice clean friendly stop for basics.

I love this location the most! Superior customer service, on top of stock, SUPER friendly!

I can alway find what Im looking for at Mikes at a good price.

Selection was dismal an hour trying to find things and not one person offered help so I left. Thoroughly disappointed!

Always have what I need and the staff is so nice.

Always❤Amazing❗Michaels is my Happy 😊Place 😍

Its close and its convenient. Didnt have everything I was looking for today but I was okay with that.Ill definitely go back again.

Every time I go into that place Michaels in Eagan Minnesota the staff is very unknowledgeable or unwilling to help. this time I was jumped the second I came in the door can I help you find something I replied yes you canIm looking for a couple different things I was looking for gold foil and a fabric to foil adhesive. she directed me to the foil and then began to tell me there was nothing in the store that would do what I was asking.she was rude, short and acted like I was going to shoplift. stalked me like I was trying to steal something. I believe that was the entire intention of asking me if I needed some help immediately when I walked to the door.because they made an assumption that I was there to steal. I searched and found the product myself matter of fact I found three different products that did fabric to foil. This is not the first time I felt uncomfortable in that store now I have never stole anything from their store or any other store I am 45 years old I am an artist and I purchased the goods I need but I do not buy willy-nilly style products that I dont need so unless it does exactly what Im asking it to Im not making the purchase so I read everything. I will pull out my phone 17 times if I feel like I must and research. I will be taking my business to hobby lobby this is the last time I will shop the store disgusting rude behavior. I am very disgusted with their sales techniques, we will call it!!! As an artist I would like to add that I am sensitive and I was enjoying a very wonderful day until I made the stop at the Michaels arts and crafts store in Eagan Minnesota.

Great craft store. Good selection of Cricut products. Great prices on Christmas ornaments and trees. Almost always has a coupon too

I just ordered online. But, they got everything together quickly and it was all wrapped carefully. I really appreciated that they took the time to protect everything that I ordered. When I went to a different craft store, they just put it in a bag, with nothing protecting it. Michaels wrapped it all and put it in a big box. They brought it out a lot faster too. A way bigger variety too. Definitely going to make the longer drive to go to Michaels!

I placed an order last week for curbside pickup. According to their app I let them know I was on the way to pickup order. Once I got there I said I was there then the app asked me what kind of car and color. It also asked me what stall number I was parked in. Since this Michaels does not have numbered stalls I chose the one that said no stall number. It said to pull as close to the store and they would bring out my order. The app did not tell me to call them. I waited 15 min and then I found a parking spot and went into the store. They apparently do not understand what curbside pickup means.

Was looking for products to stage a beauty and the beast theme!

Smaller Micheals store means slightly less selection. Well organized.

They never have what we are looking for, even though their website says they do.

Even though they seemed a bit short staffed, Erica was so helpful and attentive to what I needed. She was willing to help anyone and did it with a great attitude. Next time I come back, I hope she is there so I can show her how my shadow box turned out!

I always find such a bargain here! They had everything I needed to make my St. Pattys day shirts!

Better than hobby lobby! The owners there are against LGBTQ people!! Ive always liked Michaels better even before I found that out. They have everything for every art project. Fantastic prices and beautiful home decor, the staff is always so helpful. If you have any negative comments about LGBTQ community safe ur hateful comments on this review. I am a straight female but I believe we are all created equal!! Blessed Be

Great art supplies, at reasonable prices.

This store seemed large to me but I have not visited many Michaels. The stock looked new and organized. Help was there but it can take a few minutes. Good parking and friendly people.

They had everything I needed!!

Had good things on clearance.

Very clean. I was never acknowledged by one employee as I shopped the store. Decided not to buy anything.

They had a lot of the supplies I was looking for. And some really good sales too!

They have everything I need for crafts and the cashiers are so friendly and knowledgeable

Love this store favorite craft store

Clean well organized and very friendly and helpful employees

Very clean & organized with tons of beads & jewelry making supplies.

Got everything I needed in less then 5 minutes and the staff is amazingly nice and helpful

Nice clean store cashier was very nice

They didnt even have iron on jean patches

Great products and selection for any crafter. Most often when shopping here on weekends there arent employees on the floor to help you find items. Week days are a better time to shop if youd need assistance. Use your phone for coupons!

Roseville location was sold out of what we needed but found it at the Eagan location. Dont forget to look online and find the 20 to 50% off coupon to use at checkout.

Just learned how to crochet and Michaels has lots of great options to fuel my new hobby!

Probably one of the most organized Michaels I’ve ever been to

Well organized with friendly staff.Always love the clearance items! I got a nice t-shirt for $1.47!! Employees are always willing to help you find something, and if you are looking for it..they probably have it.

I needed a picture framed and matted. Super friendly staff and she helped me save a ton.

Good store as well as employees.

It was a huge store. Great for everybodys still of Art

I just love Michaels! So many good things to choose from!

Quick service. The staff is able to help with most project ideas

Organized and clean store with helpful and friendly staff.

Paradise for crafty people. We went there to find a birthday gift for my nieces friends birthday and my niece couldnt decide on anything because there were so many things she liked.They have all sorts of art supplies and DIY projects that you hadnt even thought of.

Very sweet staff. Everyone was upbeat, nice and willing to help.

Excellent

Love their discounts. Lots of new things every season. Staff always friendly and polite.

Nice folks, great customer service!

Found what i was looking for. I did need help with one item and was directed right to it.

Advertised on website they had the ite. I was looking for only had one . Book selection very poor

Sales were good....too good! Staff was excellent! Very helpful, fast service. Some things very overpriced compared to competitors.

Simply the best for crafts. Fair prices, amazing selection, knowledgeable staff and quality products.

I go to craft stores all the time. Its part of my weekend ritual. This Michaels did a fantastic job in hiring as everyone there is extremely kind and knowledgeable. They often add ideas to my crafts that I would never have imagined. Give this place a store if youre even considering.

Amazing Coupons! Always check online or load their app for the best coupons of the day.Michaels offers a variety of craft items while still providing choices between products.

Love MichaelsAlways find what Im looking for and more

Sue in the framing department ofv the Eagan, MN store is AMAZING!I know nothing about this stuff. She took the time to explain things and helped direct to which color would go best each of the four items I had framed. She patiently walked me through several choices and explained why this design made it look this way or did that to the image. Her insight was fabulous.The computer system gave us some challenges by automatically changing some values, but together we made it work.I look forward to receiving the finished products in a couple weeks.If you need framing done, ask for Sue!

Great store and my wife & granddaughter love to go there but its hard to think of a visit that if you didnt see someone at the check out you wouldnt see anybody for staff. I understand its hard to get retail help sometimes but very frustrating when you need help to find something and nobody at all to ask.

I love this store. There are many crafts items. The isles are wide enough for my electric wheelchair. The stores are brightly lit with wonderful ideas...

When we dropped off our art for matting, the wait time to be helped was around 45 mn. After picking up our art, we saw there was a chunk of debree on the matting. Its very obvious. The staff either didnt pay attention, or saw it and didnt fix. Staff also put the picture wire on the wrong, so it would have had to hang upside down! It was a pic of people sitting on a couch, so pretty hard to screw up. The staffs reaction when we brought it back to have fixed was to blame the problems on everything except their service (including blaming me for not seeing their bad work before I left the store the first time) and dismissive. Very poor service quality and customer service. We wont be returning to Michaels.

Overall good store, helpful staff. My only real complaint is the giant pillar blocking access to half of the embroidery floss.

Nice layout-improvement. Wide assortment for all ages but a little more for boys. Always nice, helpful employees but a little short staffed.

Good prices on packaging

Friendly staff and clean store. The staff took extra time to listen to my kids and make it fun.

The service was wonderful, workers were very helpful and kind and directed me in the right direction. The stuff isnt priced too high, and the cashiers are very nice too. I love how they always give you free 40% coupons every purchase. I would highly reccomend going to Michaels if you want good quality craft items.

Great place to go for crafts!! Fun place to go to if your a creative/artistic person like me. RECOMMEND!!

Staff is always helpful. Sometimes understaffed, but that isnt their fault.

This is a beautiful store, however the customer service is terrible. One slow cashier while 5 of us waited. It looked like an associate was going to help yet she walked away. Finally when the line was down to 2 people, they opened up a register. Unreal.

Love this Michaels and love this mall.... I dont get to as often because of health issues and inability to drive, I really miss it, though.

Some therapists are better than others, and it can be hard to schedule with the more popular ones, but office staff are good about calling when my preferred therapists schedule is available for the next month.

They never seen to have exactly what i need. If i need magnets they have them, but not the stronger tiny ones. If i need a water color pallete theyre all small and cheep. If i need a sketchbook its never the right size or good amount of pages. Its good place for kids crafts, but otherwise i only go here out of desperation.

They have what you need no matter the craft or hobby, this is a fun store to shop for crafting projects. The staff was helpful and friendly.

Workers are helpful and its Michaels so you can always find a coupon in the app!

I went to have a picture framed and the staff there in that department were truly amazing

Store was clean and organized. I will go back again.

Great service. Love the new layout. I will drive the extra miles to go to this store vs. Woodbury.

Fun place to find craft and gift ideas.

Such cute seasonal things!

Nice sales and has good items to help organize and decorate the home

Easy to shop

I love my Michaels store. Great service, the employees are really nice.

Michaels is a great resource, but wonder if they wouldnt be better off with lower prices than50% off coupons -

I always find everything I need!

Wife got what she wanted

Always a good selection and helpful people.

Got personalized attention and advice on a jewelry project 😉

Love this place. Plan to take the kiddo here this summer for creativity camp

So many crafts! I love it!

Friendly staff and fun products. Plus they dont complain about their employees choices about private matters such as birth control.

Friendly helpful staff, clean and organized.

Good place to buy DYI craft projects.

This is one of the good ones- we’ll run, helpful staff, clean and organized!

Such a friendly helpful staff!

Great! Very fun store I could spend a whole day there!

Great store, coupons, and employees. Gotta love Michaels!