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Ideal Auto Glass LLC
1971 Seneca Rd # F, Eagan, MN 55122, United States
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Ideal Auto Glass LLC

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Du
Review №1

Ideal Auto Glass did an amazing job with installing the front and rear glass on my car. Great communication and was on time! I would highly recommend this company. Thanks again!

Ch
Review №2

Mario came out today to work on our GLA 250 front windshield. He called before heading to our house for the repair ( great to get a heads up) He timely arrived. Mario was extremely courteous and professional. He completed the job in less than 40 minutes and the car looks great. Upon completion of the job, he provided us with instructions for the use of the car for the next few days. We highly recommend Mario and Ideal Auto Glass.

Be
Review №3

Another outstanding Job by Carl. Excellent service professional and great quality. Thanks again for coming out so quickly Carl and for your excellent service once again.

Jo
Review №4

Quick efficient and fair! Carl came out to me - and did a job no one else said they would do. My Tahoe has rust above the windshield and no one would touch it. He came out, cleaned up what he could and sent pictures with the process. Windshield was installed and all good. Never leaked. I had to put my truck down about a year after the windshield was replaced. Never had a problem! I’d go back for sure!

Br
Review №5

Amazing experience. They offered to fit me into their schedule the day my car window was broken despite a busy schedule. The service was quick, easy, and affordable compared to other estimates I had gotten. Would definitely call these guys again.

Ma
Review №6

Carl is the guy to go to if you have glass repair needed. Excellent work and very professional. Would highly recommend his business.

Te
Review №7

First off Carl was outstanding. We had to be to a charity event and my rear windshield got broke while loading items for our silent auction. Carl came out within 2 hours of our call and repaired my window. They vacuumed my vehicle. When carl was.done he came in and made a great donation to our charity. Guy is a saint. Recommend with all confidence

Kr
Review №8

Carl was priced fair and honest. You can tell he is passionate about the work he does and the quality shows it. He was on time and when he was done performing the work the car was cleaned thoroughly, i would definitely use Ideal Auto Glass again. Thank you Carl!!

Ch
Review №9

We have been using Carl and the team at Ideal for several years at our business. They have always been awesome to work with, do quality work and treat us very well. Being a small business, we value the relationship and another honest, quality business! I highly recommend calling Ideal before anyone else. They are the only company we use for glass and the only company I recommend to friends and family. Thanks Ideal!

Ja
Review №10

As a used car lot we replace 3-5 windshields a month. We use ideal for all our auto glass needs. Look nowhere else. Fast, friendly, and priced right every time

Ju
Review №11

Not only Ideal change the windshield onsite at my current employer. They were extremely helpful in dealing with the Insurance company. I appreciate their punctuality and professionalism. Top Notch Service and I highly recommend!!

Ke
Review №12

One of the best auto glass companies I have ever used. My car had a leaking windshield from a poor install that the previous owner had done. Cost me $600 in electrical damage due to water leak. Ideal came out and replaced the glass properly and now my vehicle is leak free. Can’t recommend them enough. Thank you!

Mi
Review №13

Great company to do business with. They helped me out with my semi and my Corvette. I will continue to use them. Best glass place hands down

Ma
Review №14

Carl deserves 6 stars for the job he did on my 2007 Honda. Im about as particular as they get. He treated my car as it was his.Update 7-17-2020 - Carl put a windshield in my second vehicle today which is a low mileage 3 year old Honda. Hey this guy does great work. Not a scratch or ding to be found on the car and installation is as good as when I bought the car new. He pays attention to detail and does great work.

CB
Review №15

Carl the owner of Ideal was a gracious honest. The CBA GLASS team was in from Arizona looking at some new innovations and cross training on some cold weather products. Big thanks to Carl and his whole team

Le
Review №16

Ive been having Carl @ Ideal Auto Glass do my glass work for years now. Only place i can truly recommend to other people and 100% know that the job will be done right! He will go above and beyond to be accommodating and he cares about doing things the right way with quality products. Cant recommend them highly enough!

Vi
Review №17

Booking an appointment was effortless. I called and Jamie answered all of the questions I had before scheduling my chip repair. The next day, Carl, the owner came out and repaired my chip very quickly! They made this entire experience a breeze. Great price and even better service. I would absolutely use them again and would recommend! You wont be disappointed. Thank you Ideal Auto Glass!

Gr
Review №18

We have used Ideal Auto Glass for several windshields. They have been professional, punctual and provided a great windshield. Top quality products and knowledgeable installers. Its really sad when someone with a political axe to grind tries to destroy a good business. I doubt this person was ever even a customer

Ca
Review №19

Staff goes above and beyond! I spoke to Jake and he explained all of my options when I was trying to decide if I should fill the chip or replace the entire windshield. Jake was very helpful and knowledgeable and was able to get me in to replace my windshield the next day. The tech that came to do the job was extremely friendly and went above and beyond the service he was sent out there to do. I had bought new windshield wipers and he put them on for me as well as put back my oil change reminder sticker back on my windshield. He left my car clean and in great condition after he finished the job. I really appreciate the customer service, thank you Ideal Auto Glass!

Ma
Review №20

We have used Ideal Auto Glass a few times and the service and quality of work is always great. Highly recommend!

Ch
Review №21

I just brought my A3 in for a new windshield, non-insurance/cash job. I opted for on-site rather than the mobile service. He made quick work of it, all while cleaning up the mess created by a prior job done elsewhere. Good guy, comfortable couch in the waiting room, and wifi password was up on the wall. Hes also a car guy himself, which I can really appreciate, so I know he wont settle for anything less than a job well done.

Se
Review №22

Where do I begin. The staff at Ideal Auto Glass has been servicing my cars for the past 3 years! Why? Because they continue to go above and beyond to ensure my vehicles are treated with the upmost professional care. From calling to keep me updated through the entire repair process, taking care of insurance questions, and giving me realistic quotes; they will always have my business. In todays age, great customer service is hard to find so when you do; you dont let it go. Contact Carl and the guys at Ideal Auto Glass today to get a professional repair and installation for your vehicle!

Jo
Review №23

I want to preface my review first by saying I am very particular about my vehicles for both the care they receive when others touch them and the quality of the work done. Ive always been hesitant to get auto glass work done by anyone because Ive seen how the paint gets hacked around the windshield frame and then the next thing you know.......rust :(Well, this weekend my whole perception of the auto glass industry was changed when I had my first experience with Ideal auto glass. Masen came to my home on Saturday to install a new windshield on my Chevrolet Impala. He was the nicest, most courteous and professional individual Ive ever had the pleasure of doing business with for auto glass. My glass was removed perfectly clean without any scratches or contact with my paint like I often times see so many installers do. He had had the windshield out, the frame clean and the new glass installed in less than an hour. The way he works with his hands is both very precise and graceful. I have never seen an installer like him, ever.That being said, after all is said and done, I will never choose anyone again but Ideal auto glass. They have a customer for life.

Mi
Review №24

Windshield was replaced years ago, different company, started dripping water. They took out windshield and resealed the window and had a spare windshield ready if needed, but was not. It was very nice not to have water in cup holder this morning !!! Great Job!!!

Jo
Review №25

By far the best automotive glass company in Minnesota! I have used this company many times and have had friends and family use them as well with not one complaint ever. It doesn’t matter if it’s a $250,000 collector car or brand new off the lot the job will be done and done right!! Keep up the great work!

E
Review №26

Terrible experience and I would never use this business. Very unprofessional. The owner Carl also thinks the I35 truck driver on 5/31/2020 just had a bad day. Who cares. His words. DO NOT USE THIS BUSINESS.

Da
Review №27

Fantastic work & customer service. Carl, has replaced a few windshields for me. All have been perfect.

Mo
Review №28

I was so distressed after someone smashed my passenger side window last night, but Carl made my day so much easier! He found a factory Toyota window for my 2004 rav 4 first thing this morning and installed it in less than an hour this afternoon. Super responsive and kind! Was such a relief for me to have it repaired so quickly in this cold weather, and right before the holidays, thanks Carl!

Er
Review №29

Owner Carl- let me tell you about this guy: outstanding, trusting person to talk to and work with. He strives to get the job done and to get the job done correctly. At the time of our auto glass needs for a 15 volvo sc60, his help was out of town and he was a one man band- and he still answered the phone dispute of being busy with other customers and deal with our insurance company. He not only searched to get the correct heated glass for our car, but got the correct parts that were associated with a newish cars windshield, new to make sure the job was done correctly. It took a week plus a few days to get the glass fixed- but not because Carl was asleep at the wheel- it was because Carl was too busy fighting our insurance company and their crooked polices on the age of the car vs the coverage. This experience via Carl that we had with the insurance company has put us in a corner to review and think about moving on from State Farm. Carl was in constant communication with the wife (her car) on the updates and what he had to deal with.

Cr
Review №30

Wow! I cant say enough about the customer service and how you can barely even see where the rock chip was anymore. I had my last one done by the other guys and it doesnt look nearly as good as what Ideal Auto Glass did for my windshield. And to top it all off they were even better price than the other guys. And they came right to my house to do the work. I would definitely suggest them to anyone.

Ka
Review №31

We came up to St. Paul for a hospital stay, and a rock hit my windshield on the way up there. Being from out-of-state, I didnt know who to call that would come out and replace my windshield and do quality work for a fair price. After reading reviews for Ideal Auto Glass, I decided to give them a call. Let me just say, I couldnt be happier that I did! Carl and his associate did a top-notch job. They went out of their way to be helpful and kind so that I was able to focus my time and attention on my son instead of my windshield. I would definitely recommend them to anyone. Thank you, thank you, thank you!!!!

da
Review №32

Best deal....

Ju
Review №33

They say they deal directly with the insurance company but they do not. They insisted that I pay them up front and file a claim myself with State Farm for reimbursement. That turned into a big hassle for me. Better to do business with a company that will actually file the claim directly.

To
Review №34

Was on time friendly and did good work!

Ke
Review №35

My mom called Carl to fix my windshield, we had called multiple places and he came that same day to my apartment in Eagan. He fixed it in a very short period of time paying attention to detail, very professional, efficient & reasonable. Friendly service i would definetely recommend and use his service again if needed.

Ph
Review №36

I had a tiny issue with the rear view mirror on the windshield that I thought would be a 1-2-3 fix. Spent an hour trying to figure it out, then took it to 5 different mechanics and collision repair places. No one could figure it out! It was a nightmare, but finally I was able to meet up with Ideal Auto Glass and they were able to fix it in less than 60 seconds! I couldn’t believe it.

Al
Review №37

100% Recommend using Ideal Auto Glass! The entire team is friendly and cares about doing a great job and making their customers happy. I will use them again over the big chain guys any day.

ri
Review №38

Carl and Caleb did an excellent job replacing the windshield on my 2017 Nissan Rogue. True professionals. Trust Ideal Auto Glass for any and all glass needs on your car !

Am
Review №39

Courteous, fast, and very friendly. They came to my work to repair my windshield with no extra mobile fees. Very happy with the service.

Gr
Review №40

Fast service great people to work with

jo
Review №41

Excellent service. Could not have had a better experience.

Ni
Review №42

Excellent service and friendly atmosphere. I highly recomend Ideal Auto!

Je
Review №43

Just had my windshield replaced. They took the time to chip away some rust and prime a small area around the frame that was oxidized.The work was much appreciated.Showed up on time, price was reasonable. Would recommend.

te
Review №44

Carl was very professional. The service was unbelievably fast and efficient. I would definitely recommend to friends and family. Thank you Ideal Auto Glass!!!!

he
Review №45

Very prompt and professional. Went above and beyond to help me out. Highly recommend

Do
Review №46

Fast service and professional

me
Review №47

Very fast, great customer service. I hope I dont have another crack, but if I do I will be back!!!!!

my
Review №48

Had a window problem just before my camping trip.Carl came in early and got me on my way. Talk about responsive service!

J
Review №49

Reasonable price

Information
8 Photos
49 Comments
4.8 Rating
  • Address:1971 Seneca Rd # F, Eagan, MN 55122, United States
  • Site:http://idealautoglass.net/
  • Phone:+1 612-836-7315
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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