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Overhead Door Of The Northland
3195 Terminal Dr, Eagan, MN 55121, United States
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Overhead Door Of The Northland
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Ch
Review №1

My 15 year old opener breathed its last on Monday at 9:00. By 11:00 the same day, Al had installed a new opening system and I was no longer trapped in my home. Great service!

Da
Review №2

We needed some service for the garage door at our house. Since it had been previously serviced by Overhead Door of the the Northland by the previous owners, we thought wed give them a try. We were very satisfied with every aspect of the service. They showed up promptly, clearly explained what needed to be done and the cost of the different options, performed the service quickly and professionally. They even programmed the built in opener in one of our cars. We will use them again in the future and can highly recommend them to you.

Ka
Review №3

Excellent, timely helpful service. We just moved into our house, and it turned out that nothing was broken on the garage door openers. Mike patiently and clearly explained the system and helped my husband set new security codes on the touchpad. So many headaches moving into a new house--but this turned out not to be one of them, thanks to Overhead.

Da
Review №4

I had Al out this morning from Overhead Door Company Of The Northland. He was professional, efficient and on time. I got a call from him to let me know he was on his way. Not only did he fix my broken spring quickly, he even looked over my other door to ensure everything was good with it too.I only use Overhead Door because they are the best!Thank you Al.

Je
Review №5

Had a great experience today with Overhead Door Company!! Technician was fast, friendly and efficient. Pricing was also very reasonable. Highly recommend this company for any of your garage door needs!!

Hu
Review №6

We have called up Overhead Door of the Northland various times over the years for routine garage door service. Each time has been a terrific experience. Office staff making the appointment are personable, service staff arrive on time, are friendly, doing the repair/service in a knowledgeable and professional manner and service charges are very reasonable. Our “Go To” garage door folks.How about this for customer service?7/2021Our old garage door had worn out and needed replacement. We placed our purchase-order and Al, our service technician instructed me how to sufficiently repair the garage door so we could safely use it until our nee door could be installed (AT NO ADDITIONAL CHARGE!). Thanks Al!

Te
Review №7

Al came out to service my garage door today and was so helpful and kind. He even took time to help me get my car connected to the garage door, something I had been having trouble doing on my own. I would definitely recommend Overhead Doors of the Northland to anyone in need of quality, friendly and honest service! Thank you!!!

Pa
Review №8

Thank you Overhead Door for your great service! I called yesterday for service and they were able to come today. The service I received was honest and I appreciated the time and effort the technician took to understand and fix the problem. I believe I worked with Al and would welcome working with him again. Wonderful service and timely -- thanks again.

Na
Review №9

Al was very friendly and prompt went out of his way to check the whole garage door to make sure it was functioning properly. We have been very happy with this company. Would highly recommend them.

To
Review №10

Excellent and prompt service in all respects. Service technician (Al) understood my issues and repaired as needed. Total customer service satisfaction

Ja
Review №11

Al was very prompt - even early! It took him less than alf an hour to replace our opener, which is way quieter than the old one. He also reprogrammed our cars for the new opener, a real plus. We would recommend Overhead Door anyone!

An
Review №12

Overhead Door is our go-to when we have a problem with our garage door opener. They are quick to schedule and always get the problem taken care of accurately and efficiently! Al is a wonderful technician who is able to run through your options to help you make the best decision regarding how to proceed.

Ro
Review №13

One of our springs broke and Overhead Door offered the quickest response. The technician, (Al) was fast, professional, and personable. In addition to fixing the immediate problem, he found and corrected 2 other problems that would have resulted in more trouble. I highly recommend Overhead Door.

Do
Review №14

After coming home from an appointment about 10:30 a.m., noticed the garage door wasnt closing properly. Immediately call Overhead Door Company, who we had serviced our door 10 years ago. The first contact was immediate and not menu driven--an actual human being. We were not put on hold, she got our information and told us that someone would be out by noon and Al (the serviceman) would call before he arrived. Al was at our home by 12:30 p.m. the same day. One cable was rusted and snapped. He replaced both cables and the door is working like new. Al was done by 12:40 p.m. Thank you Al for your speedy and efficient work. A big thank you to the young lady answering the phone. My spouse came home later and asked when would the serviceman be coming. Answer: Al has come and gone and he did a heck of a job. Thanks again.

Ma
Review №15

I highly recommend! My operator motor burned out, and I wanted the servicer to be prompt, knowledgeable and reliable. Al from Overhead Door Northland was all three. Al quickly diagnosed the situation and my current door operations. He asked if I would like to replace components that should be aligned with the new operator, like the key pad and other remotes, in a most helpful way - no sales pressure. He summarized the cost of parts and service before beginning the work, which was very professional. I will call Overhead Door Northland for all my service needs from now on.

Ti
Review №16

A VERY SATISFIED customer for over 10 years. Just had a repair done on our 16 door - a problem I caused myself! The coordinator was extremely courteous and helpful telling me a technician would be out as soon as possible. I was worried that I had ruined the door. Al arrived, assessed the situation, and went right to work. When he was finished he took the time to explain what it took to resolve the situation. The door and opener is now working better than ever! They are the best in the business!!

We
Review №17

Quite pleased with our recent service from Overhead Door. Straight-forward communications and quick service response times. They honored their service warranty on my door from 11 months ago. I have zero hesitation to work with this company again.

Pa
Review №18

They were on time. The tech was very polite and knowledgeable. He identified the problem within a minute. Installation was done in under an hour. Im very happy.

Sc
Review №19

Overhead Door of the Northland is great to work with. after 10 years, the lower panels of our doors were rusting and they came out and replaced both panels on both doors, no questions asked. I would recommend them anytime.

Su
Review №20

They have repaired my garage doors several times. They always do a great job, no long wait times, and good work! They are the company to call for your garage door needs!

Ra
Review №21

Overhead Door was able to replace springs within 24 hours of requesting service. Al arrived precisely on time and did replacement efficiently. We have used Overhead Door in the past and will continue to rely on them for garage door service.

La
Review №22

Impressive service! My garage door would not open and through a phone consultation (I sent a photo) the diagnosis was confirmed. The next day the springs and a cable were replaced. I recommend this company for their expertise and follow through.

Ja
Review №23

Our technician Al was efficient, honest, and great to work with. Arrived punctually and replaced our old garage system in under an hour.

Cu
Review №24

Our 28 year-old opener was making scary racket. Your technician fixed it quickly, explaining what was wrong and what to expect. We are quite satisfied. Many thanks.

Ro
Review №25

Called early in the morning for a broken spring repair. Al, the technician was at my home by 1:00pm same day! He repaired broken spring and replaced a worn/rusted cable. I asked if he could replace the bottom seal if possible and that was replaced as well. Great service, Great Company! Thank you Al and OHD of the Northland for your expertise and timely service!!

To
Review №26

Great service! I couldnt believe they were able to come the same day I called. Door was fixed in 30 mins. I highly recommend them.

Th
Review №27

We use Overhead Door Company of the Northland for all our garage door service issues. I called yesterday afternoon when one of our garage door springs broke and they were onsite first thing this morning. Not only did they repair the springs but the technician noticed a broken hinge and frayed cables so he also replaced those before they became a problem. Their service is fast, thorough, professional, and fairly priced. Overhead Door did the original installation of our garage doors and this is the second time in 17 years that we’ve had them out for service issues and we have been completely satisfied every time. We highly recommend them!

Y2
Review №28

Fast Service! Have used these guys multiple times now and would highly recommend!

Ma
Review №29

I called for service because my garage door broke as it was going up and I wasnt able to close it. Al from Overhead Door came within an hour and fixed my garage door. He fixed the broken hinge, put in a new roller and added an additional hinge. He added screws to other hinges so same thing would not happen elsewhere. Good, prompt and friendly service. Have used in the past and will definitely use again (hopefully not too soon as repair is good for a year! )

Au
Review №30

We had a problem adding or new car to the overhead at our home so we needed to use the Key Pad on the exterior of the garage. I drove to the Overhead Door of the Northland office in Eagan and explained our problem. The Staff was helpful and informed me that our overhead door opener was probably at code capacity and that we need to erase al the codes and reenter them. They told me to call back if I continued to have problems, which I did. On this visit the Staff helped me make an appointment for Al to come out and assist me. A couple of days later when all arrived he quickly researched my problem and determined that my new car probably already had had opener codes installed from the factory or dealership. So he showed me how to erase the opener codes in my new cars system, and then he quickly had all of my garage door remotes and keypad operating. Thanks Al and the office staff for assisting me with a frustrating problem. Job Well done!

Da
Review №31

I recommend Overhead Door Company of The Northland due to the high quality of service that they provided me..the quality of materials that they used & the great care that they provided.Allan Zerull is a fantastic employee & a great representative of the company..thank you again Allan !

St
Review №32

Quick service, very responsive, easy fix, reasonable priced

Da
Review №33

We had a cable snap on our garage door, Overhead Door of the Northland was out to fix it right away. We’ll be in the market for upgraded door soon and will be working with them on the project.

cj
Review №34

I was lucky enough to have Al as my tech for my garage door problem. He had everything fixed and ready to go in under 15 minutes. Highly recommend Overhead Door and Al!

Ka
Review №35

Highly recommend, Al was super fast and did great work on our broken garage door!

De
Review №36

Excellent customer service! From the moment I called to the service call they made. Al came to our home and was honest in my options to access my garage without spending more money. He saved me a hole in my garage door and was extremely courteous. I highly recommend these guys!!

Sc
Review №37

Nice people. Good service.

Ma
Review №38

Great service (Abner was knowledgeable, pleasant and helpful). Pricing was good for the service they provided. He explained everything thoroughly before doing anything. I would definitely call them back for repair or service for any garage door, and would recommend them to family and friends. Thank you!

Le
Review №39

Great company with great service and quality products! We have used Overhead Door for many years for service and recently got all new insulated doors with wifi openers that are so convenient to use. Best service could ask for. Our sales person was John Zimmerman and he helped us get exactly the doors that best suited our home and budget. We couldnt be more happy with our doors, openers, and service we continue to receive.

Co
Review №40

Overhead Door Co has been our go to for now two garage issues we have had in our new house. Quick and easy to get ahold of and day-of or next-day service...super speedy, reasonable repair prices, and no hassle! Totally recommend and we will be calling in the future.

Ma
Review №41

I was thoroughly impressed with my experience with Overhead Door. My sales man Nate was thorough, helpful and went above and beyond to make sure I had what I needed to make the best decision for me. Abner, the technician who installed it was efficient, clean and thorough. Both of them were always early, respectful and kind. I will be recommending Overhead Door to anyone I can!

ch
Review №42

We had a broken coupling on our door so the motor couldn’t spin the shaft to open the door. The Liftmaster Sidewinder opener was very close fitted to the ceiling leaving very little room to remove the cover. Our tech, Al, first found a way to remove the cover and then found that one of the screws holding the coupling tight had broken. He was able to drill that out and inserted a bolt which he could tighten sufficiently. Now all works perfectly! Al also quickly adjusted some remotes. We called in the morning and Al came out a couple hours later which allowed us to use that 4-wheel drive vehicle over the Thanksgiving weekend with the impending snow storm. Great service, creative and determined problem solving. Highly recommend!

Ka
Review №43

I called about getting a garage door spring replaced and they were able to schedule me for right away the next morning. Al was on time, courteous, and completed the job professionally. The garage door opens nearly noiselessly now! Fair pricing and excellent customer service - I’d highly recommend giving them a call!

Br
Review №44

Really like our new garage door and opener. John was helpful with making suggestions on styles and features while keeping our budget in mind. Installation was great. Installer noticed dent in a panel from the factory and ordered replacement right away. Door adds curb appeal to our home and keeps the garage warmer. Love the quiet belt driven opener. Huge improvement over our 15+ year old chain driven, load, slow opener.

to
Review №45

Just had one of best customer service experience from a technician named Mike!. My spring broke on my garage door and I called Overhead Door company. They had Mike come out the same day within a couple hours of my phone call. He was fast and did the repair perfectly. He brought a Human Factor that is rare these days. He spoke highly of the People who work at Overhead door company and how they care about their employees. Another rarity. Bravo to the owners! It starts from the top and it shows. I will be telling all my friends and family and if your Hiring let me know!

De
Review №46

Wow! I cant say strongly enough what a terrific customer service experience I had with Overhead Door! It began with the phone call, which a real, live person answered :) I spoke with someone in service in about five seconds, was arranging for a service call THE NEXT DAY, and by chance, they were able to send someone that same afternoon. The serviceperson, Chad, called and let me know he was on the way, showed up when he said he would, and finished the work in about half an hour. I dont know about you, but I cant remember the last time any work/service at my house went that smoothly. Highly recommended!

De
Review №47

We couldn’t be more pleased about the quality of the Clopay garage door that we chose. The installation was equally outstanding. The high level of professionalism that Abner brought to the experience is truly appreciated. He was informative, helpful and genuine. We are very satisfied customers. Thanks.

Jo
Review №48

The website says they are open until 5, and it is 4:30 and nobody is answering their phone and there is no way to get in contact with anybody for help. I have never worked with them before, but it isn’t starting out very well.In addition, it has now been two days, they replied to this review asking me to call them back, when nobody called me back after I left a message. I had already decided to fix my garage door through another vendor.

Am
Review №49

Overhead door company was fantastic! My husband and I bought a house, and the garage door opener didnt work. It was branded Overhead, so we called them up and Al came out literally the next day. He said he had not seen a unit like ours in fifteen years, but a few short adjustments and he had it working perfectly. He also had two remote control units for this old type of opener, so not only is the door in perfect working order, we have remotes! I highly recommend working with Overhead Door!

Su
Review №50

The technician, Al, that installed my overhead door opener was very pleasant, very proficient, and very patient with all my questions. He went through everything with me and I feel very comfortable with my new opener. The cost for the job was very agreeable and I feel that if I have any problems or necessary repairs in the future, I am in very good hands with Overhead Door Co. of Northland.

Sc
Review №51

We wanted custom trim on the door to match some of the details on our house. They were able to use a standard insulated steel door and attach trim to our design. In short, we got a custom looking door for a fraction of the cost. They were great to work with.

Sa
Review №52

We contacted Overhead Door to repair a broken spring. They came out and replaced the spring the next morning. Extremely friendly and wonderful, timely service. Thank you!!!

Co
Review №53

Fantastic service!!

Mo
Review №54

We have used Overhead Doors for multiple garage door installs. We have been very happy with the product and service that has been delivered. The communicate with our team and John has made it a seamless process.

Je
Review №55

Had a great experience and would use them again! Fixed our garage door quickly and installed a new keypad for us. Thanks!

Le
Review №56

Overhead door was able to quickly resolve the issues with my garage doors. I had a door that hadnt worked for a few years and within days the part was ordered and installed. I would highly recommend them.

D.
Review №57

I was recommended by a friend to call these folks to repair my broken garage. Not sure if I can consider him a friend anymore! I was transferred 4 times over requesting an estimate to repair a broken garage door! One of the guys even laughed when he said Sorry I dont even know why I answered and transferred me again. Then one of the ladies had the nerve to get short with me over a repair request. These people need to get their ish together.

Sa
Review №58

Our garage door broke (spring) and we were pretty worried that it was going to be a costly repair. After my husband attempted to fix it himself, we called, got someone quickly, and it was fixed FAST. Super pleased with the service!

hi
Review №59

Thanks for the great service. Replace circuit board which saved us $200.00. Matt was friendly and efficient.

Ch
Review №60

Great, fast service by polite employee. Would highly recommend this company!

Ji
Review №61

Al,Thanks for coming out in a timely manner. Great customer service and technical expertise!

Th
Review №62

Fantastic company to work with, I highly recommend them. My wife is a realtor and she even added them to her preferred vendor list for HER clients!

Li
Review №63

Really great service!. The team was very prompt and efficient in responding to my problem and their pricing was good as well.

Ma
Review №64

Al was very professional and thorough. I would definitely recommend Overhead Door of the Northland.

Wi
Review №65

The service was excellent. The service man came out immediately and very quickly replaced a broken spring. Could not ask for more.

C
Review №66

Sales force was super helpful in delivering product information. Thanks Al!

An
Review №67

Al Z was extremely pleasant, punctual and knowledgeable when servicing my parts.

Da
Review №68

Great job! Al did an awesome job and was very professional!

Li
Review №69

Huge thanks to Matt at Overhead Door for his excellent, efficient help today on our garage door problems!

Er
Review №70

Great service and a great price. Would strongly recommend.

Te
Review №71

Great customer service!

Information
47 Photos
71 Comments
4.7 Rating
  • Address:3195 Terminal Dr, Eagan, MN 55121, United States
  • Site:http://overheaddoornorthland.com/
  • Phone:+1 651-683-0307
Categories
  • Garage door supplier
  • Industrial door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
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