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Mavis Discount Tire
264 NJ-18, East Brunswick, NJ 08816, United States
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Mavis Discount Tire
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Al
Review №1

Amazing customer service! Called at 7pm and had a new tire the next morning. Quick service. Everyone was so polite and friendly. Neil is the best - very helpful each step of the way. If you are looking for quality customer service, I highly recommend Mavis in East Brunswick.

Mi
Review №2

Got a flat going to work. I pulled into mavis parking and was greeted by manager Neil and promptly took care of it I was on my way. He also walked me through all the option I had for a new tire and not sell me the most expensive one. He ask me a few questions and recommend the best tire for my driving style and need and not the most expensive. By the way this was during morning rush hour. Very professional and knowledgeable. I will definitely come back in future.

Gi
Review №3

Neil is so helpful and friendly. He was busy and running around the entire time I was there but still super patient and happy to help with questions and concerns. Excellent customer service!

Ma
Review №4

Awesome EB local guys! Came in for a tire leak. Neil immediately took the car in and found two screws and plugged. He didn’t push new tires or over charge. Was out in 15 minutes. I will definitely come back. Thanks Neil

Sa
Review №5

Came to get a flat fixed. Was able to get right in without any wait. Service was quick. The only reason that I didn’t give a 5 star, was that I prefer to patch a hole in a tire. Mavis doesn’t offer that option, they only plug.

ro
Review №6

Was there to get one of my tires replaced! Neil and the crew went above and beyond making me aware of other issues that were happening to my car. While also getting me in and out very quickly. Very pleased

Ah
Review №7

Neil made things right for me. Originally, when I had came someone had broken the stud for my lug. Neil took the courtesy to replace the stud & lug for free. Could not be happier, the wheel looks good as new now and he got it done in a very timely manner. Neil definitely knows his stuff, great guy

Ja
Review №8

Alberto and Ronnie just fix a flat for me at no charge. Thanks so much.

Ke
Review №9

I’m stopped in at Mavis Tires on Rt 18 East Brunswick. My tire had a slow leak and didn’t have an appointment. I was worried…. Neil at the store was very courteous and welcoming, checked my tire, evaluated and made repairs immediately. This service is rare and Recomend to anyone. Peace of mind for sure.

ca
Review №10

Great service... Atif was very helpful and assisted my every need. Would come back again!

Ja
Review №11

I brought my car to get all 4 new tires on a busy Saturday. Not only Neil was able to help me, he was able to explain features of the tires and was able to get me in and out with in an hour. Highly recommend this place.

Lo
Review №12

Neil was very helpful in replacing my flat tire. He was courteous and honest about the whole process. Enjoyed my experience with Neil.

My
Review №13

I called for four tires on Saturday. They assured me the tires I called about were available. Quoted me a price. I said I would come Sunday morning to get them installed. Arrived when they opened Sunday. The computer was down. But gave my name. Told them I had an appointment. All good. A half hour later I was told I need a wheel alignment. I agreed. Three hours later I was told the tires were NOT in stock however the had more expensive ones. Classic BAIT and SWITCH. I said no. Came back a few hours later. They never moved the car. (How did they know I need an alignment). Spoke to their corporate office. Was told I would get a call today. Surprise. No call. Bad customer service!!!!! Hate to bash a local business but my day was ruined. Don’t go there

To
Review №14

I came into Mavis Discount Tire today 10/2/21 and the customer service was excellent. I was serviced within the hour and the associate that dealt with me, his name was Noel, not only was he funny, but extremely nice.Thank you Mavis Discount Tire, you’ve definitely earned a new customer.

Id
Review №15

Very good service and prices. Very fast also and I didn’t have to make appt which is good for me because I am always short on time. The service took around 2 hours for tire change.

Er
Review №16

Excellent and fast service. I discovered I had a leak in my tire while driving back from vacation on the NJ Turnpike. I googled the closest tire shop and found Mavis off a nearby exit. While my tire was unable to be repaired, Niel, the manager, had a replacement installed and I was back on my way in a short time. Every service business should offer service like that

Mi
Review №17

They were nice and courteous. Neil the Manager was very attentive to each client in front of him. I will be coming back

Ni
Review №18

Neil is a one of a kind salesman. Provided great service and treatment. Definitely would come back.

Ma
Review №19

Vikki was great helped me swap tires for my car appreciate all the hard work thank you mavis crew

An
Review №20

They do a very good service. Staff are nice and friendly. Trully recommend this place. Ask for Neil.

An
Review №21

Amazing place! Pulled up and guy came out and filled tires with air for no cost. He then found a nail in my tire and plugged it for no cost! Great guys and they know what they’re doing!!! I recommend

DI
Review №22

Neil was very friendly and super efficient! My tire was repaired in no time and I was on the road again! Highly recommend this establishment!

br
Review №23

Neil and his team did a great job and did their best to be as quick and efficient as possible. Happy with the work.

Am
Review №24

Have been coming here for a couple of years and Atif & Neil have been very informative and helpful, always keeping me updated on the status of my vehicles

St
Review №25

I went to this location thinking I needed a tire but Neil the store manager took me right in and checked my tire quickly and showed me that there was no leak . Very honest and hard to find such people . It was a pleasure dealing with him and his staff ! I will recommend this location to everybody ! Thank You Neil, once again for your help !!!!

Ve
Review №26

Great customer service! Will definitely come back, Neil was attentive. Great service overall.

Ka
Review №27

I went in to get a replacement tire. Staff was helpful, friendly, & efficient. Tire actually came in and it was ready for pickup hours earlier than expected. Definitely going back when needed.

Da
Review №28

I was assisted by a great guy named Neil he was a great help to making this quick and easy. Great place for all your tire needs

Jo
Review №29

The best customer service around town had a small leak which they told care off right away definitely will be going back

Ki
Review №30

Called in advance and came in on time for a fast easy appointment. Nice people worked out very well. Will gladly do business again!

Ga
Review №31

Neil is a great. Very responsive and customer oriented. Highly recommended!!

Ju
Review №32

Great guys, superb service! They took me in and did a tire repair for me and very honest too!!! They also service your car too!!!

Ta
Review №33

Came to Neil looking to get a new tire sensor, he was busy and managed to fit me in and get it done, great guy would definitely come back

St
Review №34

Excellent people work.h we re and they are knowledgeable Def a place to go to love these guysNeil reallt.helped me.out and gave me a good price hes a awesome Ill Def b back

gi
Review №35

Took me quickly for the nail in my tire and did a great job! Will come back in the future. Ask for Neil!

Ph
Review №36

Good service for a good price

Qu
Review №37

Where do I start … This Mavis location has phenomenal service! Atif the service manager was so kind, knowledgeable and helpful to me during my experience here. In addition, the team here is very efficient and great at what they do! Thank you so much Mavis East Brunswick!

Ma
Review №38

Neil was excellent very nice guy and answered all my questions with a professional response would definitely recommend getting service done here

Jo
Review №39

As always wonderful experience great pricing and the service is very fast Neil was good with his customer service always will return And done on time

Je
Review №40

Great and quick service. Friendly, helpful staff. Went for a slow leak in a tire that had a nail in it and was in and out in less than an hour.

Mu
Review №41

My experience in Mavis tires was amazing, staff was very helpful especially neil, I recommend everyone to visit the place if you are expecting excellent service for your vehicle, ask for neil

Ga
Review №42

Neil was great! Gave us a great deal and was super friendly!

Ke
Review №43

Quick, friendly service with no hidden fees. Neil was great, I’ll definitely be back!

Jo
Review №44

Jessica and Hayley were very attentive and gave us a great service! Definitely coming back. They were super funny and outgoing. Very pleasant!

Ro
Review №45

Excellent service and fast work! I will definitely be back again!

Go
Review №46

Neal was outstanding and courteous. They handled my issue very quickly.

Ma
Review №47

They took me immediately when I first arrived and found the problem quickly. They were super helpful and even showed me what the issue with my tire was. I appreciate the transparency and help.

JS
Review №48

Atif was great and the whole staff were great. Very satisfied with service.

Ja
Review №49

Mavis in East Brunswick always does me right and Neil is very efficient at the counter and takes good care of me.

Ch
Review №50

Neil was very helpful and the process was very easy. Would highly recommend

Ja
Review №51

Everyone was helpful. In particular, Atif was extremely helpful. All of my needs were accommodated in a smooth and prompt fashion. I plan on returning for future needs because of the service I received.

Me
Review №52

NEVER TAKE YOUR VEHICLE HERE. Lack of communication. Lack of customer service skills. Lack of any thought behind their eyes. Didn’t even take my keys when I dropped my car off. Had my vehicle for 5 plus hours didnt touch it. Kept it over night without asking when its my only vehicle. You’re better off going to walmart

Sh
Review №53

Every time Ive been here the service has been too notch. They are always willing to work with you on all issues. Highly recommend!!

Ju
Review №54

Unbelievable service. Highly recommend Courteous and quick service. Neil is the best!!!!

Ti
Review №55

My experience here at mavis! was outstanding from the front desk to the mechanics. They give such amazing customer service.The front desk representative was soo helpful and nice went over everything with us in great detail and told us what was best for our car! will always be coming here with any type of service for my vehicle!! THANK YOU MAVIS DISCOUNTED TIRES

Ad
Review №56

I had a quick and amazing time at Mavis Discount Tire with Neil and Atif, Don’t regret.

Do
Review №57

Niel and his coworkers did a great job helping me with my flat tire

El
Review №58

Quick and efficient service. Neil was very pleasant and focused on customer service.

Le
Review №59

I brought my car for diagnostic, the technicians are cooperative and honest especially NEIL. I recommend Mavis .

Gr
Review №60

Neil was super helpful and got me in and out of the shop as fast as possible!

Er
Review №61

Got a flat tire with my family ( including my two girls under 5) in the middle of the night traveling through. Went there first thing in the morning and the staff was incredible, getting us in fast and efficiently with great customer service. Very grateful!

Sh
Review №62

Did a good job ! Neil helped got me in and out.

Mi
Review №63

I stopped in today to have my tire replaced. I had a tire already, and Mavis Discount went ahead and did my tire instl for me, no questions asked! The service was fantastic, and Alberto made everything easier than Ive ever experienced at an auto mechanic shop! Thank you Mavis, I will be back when my vehicle needs some more TLC!

Mi
Review №64

This place was absolutely ‘off the hook.’ The employees were great and very conversational. I came in with a flat tire and even though they didn’t have the tire I needed they actually sent Hailey to the warehouse to get it for me so I could get home. Just to be clear, I was a FIRST time client and so it wasn’t like I was a local but I sure felt like one! Big shot out to Jessica, really cares about her customers and it shows! I want to say what’s up to Anthony (Chuggs), Jess (not Sam), Kyle & of course Mr. Scott. This place was great! Anybody who needs tire assistance in and around the area needs to come to Mavis where the people care about the people they serve!!

Ke
Review №65

Came to get my tires rotated and the customer service was A+ ! Every time I’ve been here, it’s always been convenient and fast so I definitely recommend Mavis on 18 in East Brunswick !

Je
Review №66

Great service! I’ve taken my car there multiple times and they do a great job every time.

pe
Review №67

Neil provided excellent customer service and I am very comfortable recommending this store

Ju
Review №68

Jessica was a great help, very efficient and she is good at her job. Great in customer service and the job was completely in a timely manner. Highly recommend location.

He
Review №69

I love this place, the service is the real deal true professional specially Mr Neil he make everything much better. Thanks Mavis team!

Er
Review №70

Thank you to Jessica and technician team for helping me out and servicing my vehicle so last minute. For the past 4 years I have popped in to this Mavis Tire in East Brunswick, I have never walked away disappointed. Its good to see businesses still giving this kind of help, service, and kindness during a pandemic.

Sa
Review №71

Jessica at the front is hilarious and really makes you feel welcome! Quick service, in and out for a tire patch in less than an hour with no appointment.

Jo
Review №72

Great customer service, the staff care deeply about their customers and only want to do service that are necessary and will benefit the customers’ vehicles - they understand that it’s an investment. Such speedy service!

Li
Review №73

Pleasant staff. Tires are great. Job professionally done. They work with you using the various discounts offered to get you the best price which is much appreciated. They are transparent about the costs and take the time to explain the bill. You feel comfortable and never ripped off.

an
Review №74

Everyone was professional and very quick. Loved my experience and would recommend.

Ro
Review №75

Very good service, reasonable prices.

Ma
Review №76

This Mavis location has the most friendly staff among all Mavis stores around here. Jessica, Atif, Victoria and Kyle work hard to achieve the highest satisfaction for the customer. Even if something goes slightly wrong, Jessica works out a fast solution and even identifies the next possible step for the customer. I have a great time coming here, they started as my tire place but ended up becoming my pit-crew!7-17-21 update, just fulfilled a tire warranty through this location and my original review still stands, the best location and the best service - thanks Mavis!

Br
Review №77

Jessica is one of the best people I’ve met throughout my years of dealing with Mavis. She always takes care of me, she’s positive, informative and she is funny! If she leaves, I may have to seek another location to attend to. Kyle was just as awesome! Very sweet, and took his time. I appreciate them both!

Yo
Review №78

Called on a Saturday and was able to make an appointment for oil change the same day. Staff is super friendly and helpful. Was able to get my car serviced quick and changed my wiper blades! 🙂They have great prices. Definitely Recommend.

An
Review №79

Sharing my thoughts my experience with Mavis Discounted Shop.Initially I was schedule to have 4 new tires replaced, balancing and wheel alignment. However, after the old tires were removed I was informed by Jessica who was working the front desk that the rotors to my vehicle where pretty much done and should be replaced.Being that I’m not car mechanically savvy, I asked Jessica how bad is the damage and why were rotors so damage ? Especially that my car is a 2018 Audi.She replied by demonstrating with two items in hand as to how the rotors worn especially of brake pads are not making contact with the rotors.Jessica realized I still wasn’t clear, so she asked me to come with her so that I can see firsthand the rotors of my vehicle, she also told me to feel them so that I can get a better understanding of how they should feel when damage vs non-damager rotors.I then understood exactly what she was explaining. I was very pleased with her patience and her customer service skills. And, although the expense was far more than what I anticipated but even with that, Jessica provided me with option to save me money. To add to Jessica customer service skills I also wanted to include her counter partner Victoria. Victoria and Jessica worked well together, and both teamed played in helping each other. I am very satisfied with Mavis discounted shop and I am pleased with Jessica and Victoria customer service and Mavis is fortunate to have two GREAT EMPLOYEE’S working for them.Annette

Sh
Review №80

Unfortunately this location gave me the worst unprofessional experience. The mechanic (Tony) was so mean and impatient after I sat and waited 2 hrs for him to not even look at my car and give me attitude. The guy at the desk couldn’t even control him!! Prior to this I got my car serviced there for my brakes a week ago. I was just returning bcuz since then my car was making noise. I left that day with no answers or apologies . I will never go there again!!

Jo
Review №81

This is very bad service. First time I went for tire installation I waited for about 3 hours and didn’t put review, but today again I had an appointment at 4pm for only 1 tire replacement which was scheduled a week ago and received conformation text three days before the appointment, I went by the appointment time and the guy at the register with his attitude told me can’t be done today. Don’t go there, if I can give 0 stars, I’ll

Ma
Review №82

Thank you Neil for your customer service. This location never lets me down.

Ce
Review №83

Great experience there. Went to get my four tires change. The manager is awesome.

Mi
Review №84

Such great service and great prices! Thanks so much!

Ch
Review №85

I was serviced by Atif Johnson and he’s always handled my car with care. Highly recommend requesting his services

Sh
Review №86

I went to the store, they where very busy I had a flat tire. I had to go to work Neil the manger put me up front an made my day .

Ni
Review №87

Was at the East Brunswick location this morning. I hit a bad pot hole late at night. Called them up, they got me in the next morning at 8am. Fixed my tire and also helped me with a few other things while there. Kyle and Jessica were awesome! I appreciate the professionalism and customer service. Satisfied customer!

Ad
Review №88

Quick service prices as advertised

Jo
Review №89

Great service…and value!

Mi
Review №90

Quick friendly courteous service. Ask for Neil

Jy
Review №91

I needed a quick set of tires after getting a flat and went to Mavis discount tires for the fix. I was met with great customer service from the front desk worker Jessica. She was very helpful and did all she could to assure the best service possible. I definitely recommend coming here!!

th
Review №92

Arif did great with a long line of people this morning. Always good quality service at this shop!

Ka
Review №93

Staff is very friendly and kind! Was very patient with me & my 5,000 questions. They took great care of my car. Took the time to find and order specific tires needed. Provided me with the best prices and discounts!

Mi
Review №94

My go to spot for oil changes and tire repair! Being a traveling salesman I drive about 1,000 miles weekly. That means bi-monthly oil changes and tire maintenance. Jessica always gets me in, out and back on the road in a timely manner. Thanks again Mavis

Tr
Review №95

Atif was amazing! Can’t say enough good things about him! Will definitely be returning!

sa
Review №96

Went there 3:45 out @ 4:04 so 20 minutes they change my new tires Thanks alberto Was really helpful

Lu
Review №97

The boys hooked me up, and they helped charge my phone for me… GOAT STAFF. And the boys names are Neil and Atif.

ja
Review №98

Friendly, accommodating, and great deals. They took really good care of my vehicle and were completely honest with diagnoses. Truly made my day! Highly recommended!!!

An
Review №99

Great place. Very knowledgeable service personnel. Convenient timings. Would highly recommend this place.

Ri
Review №100

Bad Experience at E.B.. If you have nothing to do and want to waste time sitting around, this is the place for you.District Manager (Alberto) made appointment for me . . .when I arrived for appt., there were two cars with major issues ahead of me. Manager said she would call me when theyre ready for me. She called back in 5-1/2 hours.Too late.Then District Manager texts me next day to Come down now and says he will get me out as soon as possible. When I get down there, he then tells me I have an hour wait and he said he said in asap. Showed him text.Seriously, whats the point of appointment if you cant keep it. Wasnt there a Seinfeld episode like this.

Information
16 Photos
100 Comments
4.2 Rating
  • Address:264 NJ-18, East Brunswick, NJ 08816, United States
  • Site:https://mavistire.com/locations/east-brunswick-nj.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 732-941-3720
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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