After explaining my needs and being assured by both someone from corporate and Ty, the facility manager, that what I needed to do was completely allowable (take the items from my house as we were downsizing, post them online for sale, and coordinate pickup), I signed up for a large 10x25 space without hesitation. On first glance, it seemed like it would be a great fit. In the end, it was an absolute nightmare. Ty created his own rules, was difficult to deal with, suggested that we were loitering, made up imaginary fire lanes, and effectively made the space we paid a lot of money for unusable. Interestingly, the feedback I heard from professional movers that were frequently moving people in and out of other units in the facility was similar - he selectively enforced rules and was generally a jerk. To top it all off, Ty let me know that corporate had instructed him not to renew us as tenants at the end of the month. Reaching out to corporate entailed two calls to regional manager Robert Cicotto that never yielded any actual time on the phone (he didnt call me back) or resolution. We moved out and have never looked back. There arent a ton of options in East Hampton for storage, but any/all of them are better than this facility and its management. 10 out of 10 would not recommend.

Great customer service! Ty was so helpful with everything, I managed to mess up our reservation but he made all our required changes w/o any sort of hassel. Really truly appreciate all the help and leniency.

Great service. Ty is the best!

This place is great. Like adding a basement onto your house for a small monthly fee. Ty is does an amazing job managing the facility and provides some of the best customer service I’ve experienced.

We have used 2 of life storage units for the better part of 3 years. The acting manager, Ty Hook, was professional and extremely courteous. Whenever we needed some help, he was always there for us. Great guy to deal with. We would highly recommend life storage for any storage needs. Clean safe and very well run especially the East Hampton facility.C C

I love Life Storage! Ive been using it for years, since it was Uncle Bobs, but it is now at a whole new level. Everything can be done in advance online, and it is so easy and user-friendly. When you get there, the units are immaculate and they give you a nice rental kit with a lock. The little shop has all kinds of packing and storage materials. The manager, Ty, is super-helpful and nice, and bends over backwards to make sure you have everything you need. It is the worlds best storage experience.

Nice coustomer service

New Client at Life Storage and Ty has removed the stress of moving. Very kind and genuine and takes pride in keeping his clients happy. Cleanliness of the units- the welcome kit- to Tys top notch customer service are the reasons you should choose Life Storage East Hampton for your storage needs.

Weve been customers for years and have always experienced convenience and outstanding service. The manager, Ty Hook, is kind and helpful and goes far beyond what is expected. If you are in the market for storage and excellent customer service, look no further!

Great Service, Good deal, clean and nice facility, secure and easy. Ty is a great guy and he really helps a lot, he is doing a great job... i am highly recommend this place to everyone...

Manager Ty Hook has been very helpful and has gone above and beyond the call of duty. I have spoken to him on the phone and seen him in person. He is positive, friendly, and willing to help me determine which practical and payment options fit my needs at Life Storage. While in the office, I heard him speak with other customers explaining how he and Life Storage could accommodate their storage needs and budget options as well.

Life Storage of East Hampton is clean, well run and easy to use. Ty does a great job, especially as he is doing it all himself. Any questions you have, Ty will handle it - he is very professional and has an innate ability for providing excellent customer service. I would highly recommend Life Storage East Hampton.

What a great experience at Life Storage. Let me say that Ty Hook the story manager is extremely helpful and he takes the time to explain all options in a calm and understanding manner. He was never pushy and really helped me decide on the best option for me. Thank you!

Ty made the experience efficient and easy for me. He is knowedgeable and extremely helpful. He helped me rent the space in a matter of minutes and is friendly and professional.The facility is clean and organized and I would highly recommend it.

Ty helped me find storage that works for me and my family within some tight time constraints. He made phone calls to confirm that spaces were definitely rented and didn’t leave anything to chance. The space is clean and well kept.

Very pleased by experience at Life Storage - East Hampton. Everyone pleasant and helpful. Especially appreciate Tys orientation to site/process- very thoughtful and kind! Thanks so much!

I have been using Life Storage for a couple of years now and Ty is so accommodating and professional. I feel comfortable storing my belongings at the facility. Everything is well taken care of and clean.

We went in to the office to discuss storage options. Ty, the gentlemen on staff that day, explained everything and was really helpful. This storage center has really great service and clean grounds - 10 out of 10 - would definitely recommend!!!

Manager Ty is very helpful and professional. The facility is very clean and well lit at night. Great option if you need extra storage.

Ty the manager is excellent. Went above and beyond. Never felt better about leaving our belongings. Thanks Ty!

This storage facility is great. I have been using it for many years. Ty, the office manager is very helpful and cordial.Would recommend anyone to this spot.

Absolutely the best service you could ask for! Ty is an exceptional manager, the facility is spotless. Cant recommend this enough! Use this facility!!!

Nice facility. Id also like to thank Ty Hook for his help and patience in dealing with my mom and I.

I highly recommend Life Storage. The service is professional and courteous.A shout out to Ty who is great to work with.

Great guy and excellent information. Help with everything and got us what we needed. Highly recommend if anyone need help or information talk to ty.

Really well organized and managed by Ty, who was impressive in handling me, other customers ahead of and on the phone seamlessly and courteously. A very good representative for the company. Well done.

The facilities are very clean, Ive been a costumer for many years, Ty is very helpful and professional if you have any questions ask him! Thanks for your time explaining all the options for a second unit!

This storage facility is a very clean and secure facility with many choices for the size of storage spaces available. Moreover, the facility manage has proved to be very helpful and courteous.

Great facility, clean, excellent space. Ty, the manager, is great and was extremely helpful and courteous. Would not hesitate to recommend.

Excellent facility, quality team in charge. Ty Hook, Associate Manager, went the extra distance to help us with our car storage needs. He is efficient, friendly, a true gentleman. I highly recommend the LifeStorage in East Hampton.

Ty was a great help in selecting the right unit for my needs. No pressure to upsell a unit just let the choices speak for themselves.

I needed a storage unit and JC who was working the desk was very helpful in showing me all the different storage rooms, I thought I was bothering him from asking him so many questions but he politely and helpfully answered all my questions. The place seems to have a very clean facility and has super easy access. I love that it’s 24/7 access to the unit. Definitely recommend!

JT and the entire team is so nice and accommodating. We always there to help, especially when we had an accident with one of our items. The case with insurance isn’t completed as of yet. He showed concern and went out of his way to ensure we had all the proper information for our insurance claim. THANK YOU LIFE STORAGE ESPECIALLY JT!

So I just went there to buy some boxes, the Manager JC was so helpful and polite.The place was beautiful, so clean!! Definitely coming back to get a space there.

Nice clean facility. Ty the manager went out of his way to be helpful . Highly recommend the facility

I highly recommend Lifestorage at East Hampton!JT and all the staff were so friendly and very helpful and the facility is very clean and secure.Thanks guys for making a long day so much easier!Five Stars!Silas,Glenn Horowitz Bookseller

Great customer service here! place was well kept and clean. would reccomend anyone who needs a good storage place to come here

Fantastic facility. Helpful team, always a clean environment. Highly recommended for storage in the Hamptons. Keep up the good work, Ty and JC.

Outstanding Service, good deals, clean well lighted facility, secure and easy. Ty set us up in minutes and was an absolute pleasure to deal with.

JC has been very helpful. He has organized all seven of my units.

Life storage in East Hampton was very helpful when I needed temporary storage. The staff was very helpful.

JC Hernandez the manager at the Life Storage EH was very helpful in getting me set up and save me money by incorporating a promotion in my rental thank you Mr. Hernandez

JC was amazing in helping me find the perfect space at LifeStorage. I had a larger unit there then sold and shipped several things. There was no need to pay for the larger space so he was able to accommodate me the same-day into a smaller space 3 units down saving me a lot of money through the winter months. He even helped moving some larger items - plus his dog is great! Thanks for the great service JC!

I really appreciate the two courteous males that work there, always helpful and respectful willing to help at any given moment.

Storage, well run, 24/7 access. Temperature/humidity controlled. Elevator to second floor

The absolute go to facility in the Hamptons. Just rented my 6th unit there for a client. the staff, grounds and access are top notch.

Excellent service and very nice storage area. Also a great guy who checks you in.

Customer service was amazing and super helpful, one of the mangers there, JC, showed me around, would recommend to anyone needing a space to head to East Hampton Life storage and talk to JC!

Ty was super helpful and very accommodating

Very Friendly staff and clean facilities, even helped me move some of the larger items into my truck. Looking forward to chatting again. Thank you

Professional, clean, and extraordinarily well run by a very pleasant staff.

Polite, knowledgeable, clean, dependable people and storage facility!

Terrible service-they dont send any information regarding your storage unit except through regular mail so they can collect fees! Find another storage company! Wish I had used someone else.

Extremely well run professional facility

Great service!