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Hoffman Porsche
630 Connecticut Blvd, East Hartford, CT 06108, United States
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Hoffman Porsche
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Da
Review №1

When I purchased my Macan in February, it was an overall good experience. There were some bumps in the road, but in the end I was satisfied.However, a few months into ownership of my car things have gone downhill. From the beginning the HomeLink garage door buttons in the car do not function properly. I mentioned this to service and they said theyre waiting for a software update to fix the issue - a little difficult to believe a 2 year old car will still have technical issues that have yet to be addressed. Still have not heard any updates on this.Next I have had a recurring check engine light issue in the car. So far, I have brought it in 2-3 times for this issue. I thought for sure the service department would have fixed the issue by the second time, but it came on again right before I was supposed to leave for a trip. I had to make alternate plans since I didnt feel confident driving the car with the check engine light on.I also had noticed that 3 of the door handles had hairline cracks on them, which is a common issue with the Macan. I had a little difficulty at first with this issue until I showed the service advisor the service bulletin published by Porsche regarding this issue. The handles were replaced, but the service department also scratched my car. I keep my cars in like new condition - in fact the car had a professional paint correction and ceramic coating applied right after I purchased it. The technician managed to scratch through the coating and clear coat on two of the doors. The service advisor dismissed my concerns and said they couldnt have done that. To make things worse, one of the handles that was replaced the keyless lock/unlock doesnt function.I raised these concerns to the general manager, but I have yet to be contacted to discuss the situation or remedy for these issues. I am very disappointed. Thus far I have been extremely patient. Its very annoying having to make so many trips back to the dealership, especially when the car only requires service every 10,000 miles/1 year. For the premium one pays to own a Porsche, a better experience is definitely expected.

Ne
Review №2

Phenomenal dealership, dare I say the best Porsche dealership in the state. Whether it is the top notch car service from Ethan and his crew or sales support from Madison. Hoffman is place to go for all your Porsche needs…period, highly recommended!!

An
Review №3

Hoffman Porsche of East Hartford are one of the best. Ethan and the entire team are like family. They are prompt with my services and any questions I have. The Hoffman Porsche of East Hartford team are real and respectful and always gives me the options to take for servicing my vehicle, thus giving me a better understanding to make the best decisions. I can tell its about he service and not about money. Amazing team and always a great experience.

Ca
Review №4

I had such an amazing experience purchasing my vehicle. My salesperson was Madison, she was attentive, got back to me promptly and had answers to all my questions. My purchase was seamless and all the staff at Hoffman Porsche were friendly and very accomodating. I would encourage anyone looking for a new or used vehicle to consider working with Madison for your next car purchase.

Ma
Review №5

Best new car dealership experience ever! Kept me totally informed, no surprises, and car was delivered in excellent condition. Very thorough orientation with new car. Will definitely return for my next vehicle purchase.

Be
Review №6

Just picked up my Macan GTS from our Brand Ambassador Madison Toner who was fantastic to work with. We actually switched dealers because of the lack of communication from another out of state dealer. Madison was great to work with and very responsive. So happy with my purchase

Wa
Review №7

I travelled from NYC all the way to CT to look at a Porsche Cayman they had in stock. Needless to say, the sales Rep Madison did an incredible job on making my first car purchase as easy as possible. The day of the purchase, it was snowing really badly and was also dark out. I was really worried about if I was going to be able to drive that car back home that evening. Before I was able to ask, they suggested I go home and come back another day when the weather is good to pick up the car. I didn’t have a driver to drive me so I ended up taking the bus from Penn Station all the way to Hartford, where a representative from Hoffman Porsche picked me up when they really didn’t have to do that. To top it all off, when I finally saw my car, the interior and exterior had been waxed and polished. I bought a used car but drove it off the lot looking brand new. Everyone at Hoffman Porsche made my first car buying experience amazing. If your Rep is Madison, then you’re in good hands. She will take care of you and answer all your questions.EDIT - 03/01/2021It’s been 3 months since I’ve owned this car and I absolutely love driving it. I’ve made some major and minor changes to the car gradually. First one being tints. I have 35% ceramics all around the sides and the back, the front windshield is 70% ceramic for heat protection for the leather interior. I got the rims powder coated gloss black and bought a set of Brembo brakes in red to increase my stopping power. BMC high flow performance filters on each side and replaced the stock intakes with carbon fiber. I got the taillights tinted just a bit for a smoky look. Lastly, I installed new gaskets, high flowing HJS down pipes, and a valved exhaust to replace the stock one. (Sounds a whole lot better now with no droning sound)

An
Review №8

WAS DISCRIMINATED AND LIED TO BY THE STAFF HERE! Contacted the dealership for a used 2017 Mercedes-Benz and was given the OK to go the next day to look at the car. The next day, June 30 I drove for 1 hr to get there and when I walked in I was handed the keys and taken to the car. The salesperson (Anthony Lopez) did not say a word about anything unusual so Im assuming that my husband and I are about to take the car for a test drive. As my husband finishes examining the car, I state that Im ready for the test drive. AT THAT POINT, Im told that this car did not go through the safety check and that I cannot take it for a drive. Im completely aggravated at this point but although Im starting to feel that something is not right here (how as a salesman you did not realize that the safety check is not done!!!!), I still gave Anthony the benefit of the doubt. We walk back inside and he prints out the Carfax report for me and as Im looking through it I realize that this car WENT THROUGH SAFETY CHECK ON MAY 5, 2021 (See image below). I knew right there and then that this dealership had no intention on selling me this car, I had been assessed and obviously deemed unworthy of their efforts. I waited there patiently and with a smile on my face and he tells me that EVERYTHING I NEEDED TO KNOW ABOUT THIS CAR WAS ON THE FIRST PAGE. Of course he wanted me to concentrate on the first page. I left the dealership as he tells me that in the next day or two someone would bring the car to me to test drive. After we arrived home I told my husband that this man had lied to our faces from the moment we walked in. Of course the next day Anthony didnt call like he said he would so I called him in the afternoon to see if he would continue with his lies. Sure enough he leaves me a voicemail saying that someone put a deposit on the car without test driving it also and that they would let me know IF THAT PERSONS DEAL FELL THROUGH. Called him back and received an email asking if I have another question for them. At that point I left a voicemail for the manager and Im still waiting for a call that I know Im not going to get. By the way, had a friend contact the dealership and yes this car is still available for purchase. I am a mixed woman with a graduate degree but I guess not good enough for Hoffmans Porsche. SHAME ON YOU!!!!!

Li
Review №9

What a wonderful car shopping experience! We knew the car we wanted. After contacting several dealers in CT we spoke with Silvio at Hoffman who did a thorough search and found the exact car - with a few extras! Then he personally brought the car down to our home in Greenwich! We definitely recommend Hoffman (and Silvio) and look forward to shopping for our next vehicle there!

Ch
Review №10

This review is long overdue. Ethan was great at inspecting a used Porsche that I bought from the good guys at Coventry Motorcar. He and his team were very thorough and found issues that I was able to get fixed before I purchased. Ethan was great with communication, keeping me in the loop and taking photos and videos. More than 6 months later and my Porsche is running great.

Jo
Review №11

We just picked up an SUV from Hoffman Porsche and the experience was about as good as you could ever hope for. We knew exactly what we wanted and what we wanted to spend and came prepared. We were able to prearrange many of the logistical and financing parts of the deal and we really only had a few lingering questions to clear up from previous phone calls. We arrived in the afternoon, Anthony got us set up for a test drive, we hammered out the few lingering questions and we were able to make the deal happen. Because we had already made arrangements with Hoffman Porsche in advance we were able to finish up with financing and drive our car home the same day. We will definitely use this dealership again in the future but I dont think we will need another new car for a while with the gem they just sold us!

Re
Review №12

We had an excellent experience and are thrilled with our new Macan S. Madison was kind, informative and very responsive. She made the entire experience fun and comfortable. Highly recommend.

Al
Review №13

I visited more dealerships to count during my year-long car hunt, but my experience with Hoffman Porsche was different. Madison was a breath of fresh air from other salespeople Ive dealt with - patient, down-to-earth, understanding, and genuine. I never felt rushed or like I was getting yet another sales pitch. Both myself and my puppy, Tula, were treated kindly by Madison & the rest of the staff (shoutout to Tulas new best friend, Ethan!), and I am happy to now call Madison a friend. Thank you to Hoffman Porsche for helping me find my perfect car...it was worth the wait. :)

Ro
Review №14

I had an excellent experience working with Hoffman Porsche to lease a Cayenne. Since I do not live close by I did much of my communication via email. Ron Palladino, brand ambassador for Porsche, made the entire process simple and seamless. I was able to meet Ron when I picked up the vehicle and he took the time to explain all of the features. Devon in finance was also wonderful. I would highly recommend Hoffman Porsche to anyone looking to purchase or lease a Porsche.

Mi
Review №15

Exceptional experience at Hoffman Porsche. Cant say enough good things about the honesty and transparency provided by Silvio and Karan throughout the purchasing process. You have earned a customer for life. You can trust these guys!

Er
Review №16

Eathen is my guy, he’s honest and trustworthy and oh forgot to add … he’s a cool as dude!

ki
Review №17

I was in the market for a luxury car - it was either going to be a Mercedes or Porsche. I purchased a Porsche because of the dealership and sales rep. Hands down, Hoffman is a top notch dealership. They were responsive to my request for an appointment, and made the car I asked to look at available. My brand ambassador, Anthony was awesome to work with - he was low pressure and very knowledgeable. He quickly recognized the car I was looking at didnt have the options I considered important, and made a suggestion. If it wasnt for him, I dont think Id have this gorgeous Porsche sitting in my garage. Its really important to me who I do business with, Hoffman cares about their customers, and thats the kind of company I want to do business with. Thanks for the great experience.

Dy
Review №18

Silvio! Thank you, thank you, thank you!! My first Porsche, and I now know what true love feels like! What an enjoyable, friendly, effortless and fun experience to work with Hoffman Porsche, and specifically my good friend Silvio. You have to experience the magic this team of awesome people create when they were able to deliver my beautiful Caymen in 2 weeks (out of state!) Im experiencing the world of Porsche with new eyes and its been an exhilarating. AND I havent even gotten pulled over yet! :) Thank you Silvio, Im already thinking of the next, maybe black and even more speed haha, take care!

Ma
Review №19

From shopping, to ordering, to delivery, Madison at Hoffman Porsche provided a seamless and detail oriented experience. It was a pleasure.

Be
Review №20

The process of getting my Macan with Ron was well organized and enjoyable. He answered all the question I had and helped me review a multitude of options.

To
Review №21

Best place around to buy a car. Ive purchased 4 from them now.

Ja
Review №22

A delightful experience purchasing my Macan. Our salesman was considerate and informative.

Vi
Review №23

I purchased a 2020 Taycan, which was an excellent car. sales Rep Madison was very accommodating and did an incredible job with choosing the right vehicle for me.

Fi
Review №24

I had the best experience with Anthony Lopez. If youre looking for honest, reliable and efficient service, this is the place and Anthony is your guy. We were in and out in 40min

Fr
Review №25

I went shopping for a Porsche and I had the pleasure of meeting Madison Toner a professional lady who works in sales. She made the entire experience buying a Porsche from Hoffman of East Hartford a dream come true. So when you are ready to make your new purchase or upgrade DEFINITELY ASK FOR MADISON! 🙂

An
Review №26

Nice people. Made every effort to be helpful. Id recommend them.

Ir
Review №27

From beginning to end the process went smoothly! Great team all around, looking forward to doing future deals with the Hoffman Team

Ky
Review №28

Unbelievable car buying experience. This was the first Porsche I have ever purchased but the staff welcomed me with great help and service. I would 100% recommend Hoffman Porsche to anyone in the market for a new/used Porsche. No complaints what-so-ever!

Am
Review №29

Very pleased with our experience working with Hoffman Porsche. Madison, our sales associate, was awesome to deal with. Friendly and very helpful. When back on market will definitely be coming back.Thank you!

Ma
Review №30

Excellent experience, from start to finish (included home delivery). I got a great price for the car of my (wifes) dreams. Karan Singh and Anthony are a great team, I highly recommend working with them for yours

Ji
Review №31

My husband and I recently purchased a used cayenne from Hoffman Porsche in East Hartford, CT. After completing a fairly smooth purchase agreement we decided to add on a few cosmetic enhances which included painting the rims and other small details (out of pocket cost). On the day of pick-up we noticed the vehicle had not been cleaned properly and the few cosmetic corrections had not been completed. We wanted to speak with our financial manager at Hoffman Porsche, but were told she was out sick...later we found out she tested positive for covid... No one called us to make us aware. At that point they referred us to the floor manager, who reassured us that they would take care of our concerns, but never once mentioned his employee that was out with covid. When we returned for the vehicle, it seemed to be ready. We took off and noticed right away the vehicle was not riding the same as it did when we test drove and could tell immediately that the tires had not been balanced after the rims were painted... so we returned the vehicle for a 2nd time. Without a single apology they insisted we leave the car for another day (unable to balance the same day) forcing us to make a 3rd trip to pick up the vehicle. We love the car, but this experience was painful...and could have been life threatening.

Al
Review №32

Its actually easier to get through to the White House even though I was trying to schedule service and spend money. New Country Porsche ( Greenwich), here I come!!!!

An
Review №33

Awesome experience. Ive purchased many vehicles, Jeeps, VW, and Subaru to name a few, But by far, this is the best group of people to work with. Very knowledgeable staff and great to talk to, and the coffee is amazing. Aaron is the salesman I felt with, highly recommended. This is my car. Graphite Blue metalic. Pictures dont do it justice. The one with the guys working is the install of the 3M clear bra. Highly recommend it.

Ja
Review №34

Just picked up new Taycan. Excellent experience, from start to finish, Anthony was very helpful and knowledgable in selection of options that I wanted, on delivery he patiently explained all of the functions in my new car. Entire Hoffman Porsche team is always helpful, professional and friendly.

Cr
Review №35

Just purchased a Macan from Ron Palladino - from start to finish it was a great experience - he listened to me and got me in a car I love at a good price. Was never pushy and was very knowledgeable. Would definitely come back!

st
Review №36

I have only had experience with the service department. The service advisor Ethan is extremely knowledgeable and completely upfront and honest when it comes to assessing Service requirements. The service has always been done completely and correctly the first time . Porsche demands the best and this service advisor and his department do not disappoint

Er
Review №37

First time for service at Hoffman Porsche, excellent 5 star service here! Lou Hadad was my advisor and he was great, my vehicle went in for 20k service and a few other issues they kept the car for a couple days and Lou kept me up to date via phone and text messages. Excellent communication as to process!!Picked up my vehicle and it was washed and waiting for me! Will definitely recommend!!!

te
Review №38

Excellent Porsche service! Brought in my recently acquired certified pre-owned Porsche to have a few problems corrected. The service department ordered in all the required parts via expedited service and installed them the next day! I am very pleased and will be back.

An
Review №39

Working with Madison was actually an enjoyable experience and I cannot recommend her enough!For context, I had terrible experiences at two other Porsche dealerships before I came to Hoffman. Completely unresponsive, not knowledgable about their products, and forgetting to send me info Ive asked for.I can honestly say Madison completely turned it all around. She was responsive, helpful, and a gem to work with both pre/post purchase. 10/10 would recommend working with her, you wont be disappointed.Shes the reason Ill be back for my second purchase.

Ma
Review №40

Awesome place to buy a car. I just picked up a new Taycan and loving it. I dealt with Madison and Karan. Both knew the car inside and out. They made the buying experience easy. They also managed to give me a fair deal, unlike other dealers I was shopping at.

FL
Review №41

Today I Went In To Get A Diagnostic Done on my suspension, Im usually scared to go to dealers as Ive had terrible experiences with other dealers in the past. Lou and Ethan Greeted me warmly as soon as I walked in, I discussed the issues my Porsche Panamera Turbo was having, as soon as a I mentioned the issues they explained a few possibilities and were very knowledgeable, they then had me go out for a Ride with there best technician. In The meantime I had a good Chat with Edward one of the Salesmen there, who was also very knowledgeable on his cars.1 Hour Later, Lou brought me down to the shop and explained to me exactly what was wrong and my mind was finally at ease. I will definitely recommend anyone who needs to Service or Purchase A Porsche to go to Hoffman Porsche Of East Hartford!!Thank You!!!

Ar
Review №42

Review is for service for the vehicle, which had a recall. Ethan has been fantastic and went above and beyond in helping me out during the day, explained the reason for the service, what will be done and how long it will take. He helped fix a cosmetic issue with the key, which I thought was not fixable and something which he offered to help and did!

Su
Review №43

I had a terrific experience with Hoffman Porsche. They were helpful when we were looking for our car, helpful during the purchase and available for all follow up questions. They have been very responsive to my emails after our purchase despite the restrictions of Covid-19. I would highly recommend.

La
Review №44

Ethan was a pleasure to speak with over the phone . Planning my service was clear and concise. We were well taken care of and all services were done on time and within the estimated cost that Ethan gave me over the phone . Amazing team at Hoffman Porsche. Thank you all !

Vi
Review №45

Service department is perfect, I know them for years, I purchase 4 cars at this please and service crew was always ready and quick to resolve any problem I have in past of 8-9 years! Ethan and Lou are the best and so friendly . I want to wish all the best to Karl Werner who retired not long time ago, it was pleasure doing business with him, he was person who keeps me there include ex general manager Josh.

JA
Review №46

I came here because I had an issue with my Porsche and Im so glad that I did. ETHAN and his crew saved my life when it came to the headaches and stress. He and KEVIN the mechanic went out of their way to help me ON THE SPOT even when they didnt have to.The best SERVICE experience I have had in my entire life!!!!THANK YOU SO MUCH!

Er
Review №47

Lou Haddad and the entire service department is always reliable. Quick to respond to calls and emails, he’s eager to bring fast resolution to any issues that may come up. Hands down, the best Porsche service dept I’ve ever dealt with. Drop off and pick up are efficient and seamless. The work done on my vehicle has been impeccable. Thank you, Lou !

R
Review №48

My first experience with Hoffman was very positive; I was on my way into the dealer to have some regular maintenance performed (alignment, brake fluid flush) and received a CEL indicating that the thermostat had failed. Hoffman isolated the problem, ordered the part, and fixed it within a day. Thank you

Je
Review №49

Five star all the way! This dealership is very professional, knowledgeable and values their customers. Recently I purchased a 911 from Ethan and he is top notch in both service and sales.

I
Review №50

Ethan was an incredible help with this visit. Very kind and personable. Checked in with me every few days. Asked what I wanted done and looked at. Love the service and professionalism that this dealership in Hartford CT institutes. Very happy and pleased with the work performed and the value for the money.

Ly
Review №51

Lou and Ethan are very easy to work with when scheduling an appointment. They do everything in a timely fashion and have a loaner vehicle for me when requested. Continuous excellence service every time I go.

ja
Review №52

Truck was beautiful and deal went well. Ethan in service is excellent . Anthony Lopez in sales did bent over backwards, especially with me coming from New York . Service and sales are 10 out of 10.

Jo
Review №53

Great experience always!

Jo
Review №54

The service department is great. Ethan and Lou are always welcoming and professional which always creates a comfortable environment which I appreciate.

Dr
Review №55

Both Lou and Ethan in the service department are professional and friendly. During the Covid-19 pandemic they stayed in contact to ensure my car was serviced when I was ready. Service technicians wore mask and gloves to ensure my safety. Thank you.

Is
Review №56

Lou at Hoffman is the consummate professional service advisor! Highly recommend. Had 2 services with great experiences, one was emergency and was handled with absolute care as expected. 2nd was routine maintenance with detail for my 4S. Great job

Sa
Review №57

Amazing service! I arrived early, before Hoffman was open, expecting to read emails in my car until opening. Lou came out within a minute, took me inside and got me a ride into Hartford within 10 minutes. He truly exceeded my expectations!

Al
Review №58

Had a 50,000 service and a complete break job on my car on Jan 30. Car runs more smoothly than before and breaks work great. Service team was excellent, and my car was cleaned when I picked it up.Very happy with the service team for their great work.

Ni
Review №59

Great Product. Great Service. Great Experience.I am thoroughly impressed and extremely satisfied with my car buying experience with Edward Hahn at Hoffman Porsche, East Hartford, Connecticut. From day one, Edward was pleasant, informative and answered all my questions patiently and accurately. I never felt any pressure at any time. Very professional throughout and easy-going during, and post sale. The interaction and buying experience I had with Edward helped me to get to the right decision. I love my dream car Porsche 2016. Working with Edward Hahn was indeed a great pleasure. Many thanks Edward!I highly recommend Hoffman Porsche to anyone looking for a great price along with great customer service. Dealership / Edward made everything very easy and always did their best to make me happy all the way.

Ju
Review №60

Where do i begin? I first saw an advertisement on Cars dot com for a vehicle that was just traded in. No information was listed so i decided to give Hoffman Porsche a call. I spoke to Heather Meade and requested information from her which they did not have. She took down my information and quickly returned my inquiry with a phone call and an email literally with in an hour or so. The vehicles was listed at a lower price which was a mistake, but Hoffman honored the lower price. This alone was amazing because they could have easily blown me off and gotten much more for the vehicle as it was in Like New condition. Heather then transferred me over to Edward H, a Senior Porsche Specialist. Edward H answered all my questions and was very informative and knowledgeable with everything that i needed in order to make this purchase. One day later, i took the 3 hour drive to Ct to pick up my vehicle. The entire process took less than 10 minutes, there was no hassling of prices or extended warranties (even though i did request one). The entire staff was more than helpful and friendly, offering us beverages and a comfy seat where we could just lounge and relax. These people at Hoffman are not sales people, they are car enthusiasts that just happen to sell cars. i would recommend them to anyone and everyone looking for a great experience and an amazing vehicle.

Ri
Review №61

Great service. Fixed transfer box in 3 hours which was only short time longer than estimated. Shifting smooth now.Lou and Ethan were very helpful and pleasant!!

KK
Review №62

Always a great experience. I enjoy everything about Porsches and the folks at Hoffman have been kind enough to enhance that enjoyment. Cory did a immaculate, precision job on my car, took the time in the shop to let me learn a bit, and Ethan G and Lou H have always been patient and kind in helping me. Thank you all!!!

Fr
Review №63

Hoffman is a great dealership. Ethan in the service department is outstanding. He was courteous, professional and knowledgable.I had them inspect a car I was about to buy from a private seller and their work ethics and price were excellent. Since then I have tried using Porsche dealers in other states but they could not compare to how we were treated with Hoffmans excellent service. My wife brought the car to them and i was comfortable and pleased with how they treated her

Ri
Review №64

I was very fortunate to work with Aaron Tinnell at Hoffman in purchasing my car. Aaron’s knowledge of Porsche cars is encyclopedic. He was extremely responsive, engaging, respectful, and courteous. The negotiations were straightforward and efficient. He did an excellent job in presenting various vehicles to me for consideration and describing each vehicle’s unique features. Overall, my experience with Aaron and the folks in the business department was excellent.

Ki
Review №65

I scheduled my 30000 mile tuneup and was given a new Macan as a rental for 4 hours- no charge. So I didn’t have to wait! My car was ready on time- tho I was late due to traffic congestion on I91! Ethan was forgiving, ready with the paperwork, reminded me of my next service visit and delivered my car right to the door! Hoffman Porsche is very professional, easily accessible if I have a question, and efficient.

Ma
Review №66

Working with Karl Werner was a real pleasure. He is a true gentleman and is passionate about Porsche, which is evident by his genuine enthusiasm and vast knowledge of the brand. Karl gave us his full attention throughout and thoroughly explained every detail imaginable. We were immediately welcomed as soon as we arrived at the dealership and Karl spent quite a bit of time with us, taking his time to answer all of our questions and never rushing us. Karl went above and beyond to have our vehicle ready for next day delivery. We have demanding schedules and we were extremely appreciative, and impressed, that he could make that happen. My husband and I both agree that we have never had a better purchasing experience. Thank you to Karl and the entire Hoffman staff for a wonderful experience. We love our new vehicle and look forward to a long relationship with Hoffman Porsche.

Ro
Review №67

My husband and I were in the market for our first sports car and we are so glad to have worked with Ric Nanni at Hoffman Porsche. Ric made our experience and decision to purchase a Porsche so easy with his incredible knowledge of all the cars and which options would be best for our lifestyle. His easy going manner and love for the brand will definitely bring us back to see Ric for our next Porsche purchase! We would highly recommend Ric Nanni and Hoffman Porsche to all our family and friends. Thank you for helping to make our Porsche dream a reality!April 16, 2018As promised we came back to see Ric Nanni as we are looking for another Porsche and we were not disappointed!! Ric didnt have exactly what we wanted in stock so we will be back. His attention to detail and matching us with the perfect car for our needs is exactly why we will make our next purchase from Ric at Hoffman Porsche.

Sy
Review №68

Great service experience! Quick drop off, service and pick up. Pleasant all the way around. Great Team!

Se
Review №69

I love Porsches, and this dealership has a great inventory

Ch
Review №70

My husband and I recently purchased an Audi from Hoffman and I was pleasantly surprised by the knowledgeable and customer centered sales team. Josh and Edward were considerate of our time and streamlined the process- unlike other dealers they were focused on us and only us while we were there. The car was ready on time and they allotted time to show us the features and technology that our car was equipped with before we left the dealership. I highly recommend purchasing a car from Hoffman. Full service is what I expected and was happy to experience! Give them a try, youll be glad you did!

He
Review №71

Ethan Gombossy was very professional and helpful considering the current state of affairs (COVID-19). He explained what was being done on my vehicle and also provided info on a current recall that needed attention. He offered the waiting room or a chair outside. He wore a mask throughout and even used hand sanitizer on my credit card before handing it back to me. It was a pleasant experience and I will be back for service at Hoffman.

Ja
Review №72

Great dealership.Bought tons of Porsche product from them.The only complaint I have is the showroom is really small. Only 3 cars max can probably fit in there.

J
Review №73

Truly excellent service. I was out of state, driving home from NYC and experienced a flat. Service department took me in, changed my tire on the spot and was on my way. Really caring dealership.

Le
Review №74

I recently had a great experience with the service team at Hoffman Porsche. My Boxster convertible suffered major flood damage and was taken to Hoffman by flatbed. Once my insurance carrier was put in touch with Hoffman, their service department took over all discussions and negotiations with the adjuster and made sure that everything was covered. I had complete peace of mind with Hoffman supervising the whole claim and repair process. To top it off, Hoffman stored our car without charge and had it delivered back to us in perfect shape. We can recommend the Hoffman Porsche service people without reservation.

cl
Review №75

Hoffman Porsche has taken amazing car of me and my car since 2011. Karl was great to deal with for the purchase. Ethan and Lou continually provide THE BEST service ......they are will help you in any way they can and through any means possible. They are so patient.....truly the best service advisers I have ever dealt with in my lifetime of buying cars. So BRAVO to Hoffman Porsche and thanks for taking good care of me. You have made me a loyal customer

Mi
Review №76

Very courteous, efficient & prompt and well equipped to deal with the current health situation.

R
Review №77

Great service experience! Needed a fuel pump replaced as part of recall and waited while it was performed. Booked appointment online and arrived next day. The wanting area is very comfortable with WIFi, TV, lounge chairs, coffee and snacks. Work was performed quickly and I was on my way in a freshly washed car with with complimentary snack.and water. Thank you for awesome service!

An
Review №78

I generally dont post online reviews, but I feel this car buying experience deserves some praise. My salesperson at Hoffman Porsche, Edward Hahn was both kind and professional. Edward treated me with respect and as a women I appreciated that wholeheartedly. He made the car buying experience a pleasant one. He loves what he does and it shows. This was our first time purchasing a Porsche and we look forward to being a repeat customer in the future.

Li
Review №79

I recently just purchased our third Porsche vehicle from Hoffman Porsche. Edward Hahn always does a great job getting me the information that I need on the vehicle Im looking to buy from Porsche. He is knowledgeable about all the latest features and technology that Porsche has to offer. He is also great about working around my schedule as we work through the purchase process. I highly recommend working with him if you are thinking about buying a Porsche.

Mi
Review №80

I could not be happier with the process of purchasing my new vehicle! Rick Nanni was super informative & a real true professional as my primary advisor. In addition, Josh, Drew & Ethan also made the experience seamless. This is our 3rd vehicle (and certainly the nicest) that we have purchased from the Hoffman Auto Group and I can promise it wont be the last. Thanks to all and enjoying the new ride!

Le
Review №81

I wanted to take my time to write this review since it will greatly help other out of state buyers. I had been looking online for a few months searching for my next vehicle. I had in mind a certain model and year that I was looking for. I didnt know anything about Hoffman Porsche except for the online reviews I looked at like this one I am writing. I live 30 miles from NYC, so this dealership was about 4 hours north of me. When I went to the dealership I met a gentleman named Karl Werner. After talking with him and test driving the vehicle I was sold. He was very knowledgeable, friendly and great to deal with. He did my transaction smoothly and quickly. When I drove the vehicle home I realized I left the paperwork in the showroom.I called Karl and before I knew it he had the paperwork in the mail fedexed to me which I had the next day. Wow! He also told me if I need anything to give him a call with any questions I had. I really couldnt ask for anything more. I was a little worried buying a car 4 hours from home. Honestly I chose a great place to deal with. I bought with confidence and I would do so again! Thank you to Karl and staff for making the car buying experience a pleasure and not a headache.

Mi
Review №82

The best car buying experience of my life. I found a vehicle online and started communicating through email with Anthony Lopez, who was great at answering my questions on line. Within a day I had made an offer and it was accepted. Within two days everything was all set up for financing, and the car was detailed and ready to go. When I finally went to pick up the car, it took no more than 10 minutes to finish up the paperwork that had already been started online. Everybody I met there including the finance manager, sales manager and the service manager were extremely easy going and friendly. The service manager Ethan literally went over every single function of the car with me, he even set up my phone to the Bluetooth.Even though I was buying a used vehicle that costs 1/4 of what some of the cars in the showroom cost, I feel like I was still treated like a V.I.P., and this is why for my next car I will look nowhere else but Hoffman.And finally, the Panamera GTS I bought is incredible. Fun, fast and luxurious all in one. And on top of that a full Porsche CPO 2 yr unlimited warranty with $0 deductible helps me sleep better at night knowing I am covered.

Le
Review №83

This is my fourth Porsche that I have brought from Hoffman. Excellent Service. Just purchased a 2018 Panamera. Great vehicle only one issue. No one has been able to program the garage door opener to the car. Very flustering.

Jo
Review №84

Recently purchased a Cayenne from the guys down at Hoffman Porsche. What an experience! From the marketing department to detail, this place runs like all dealerships should be run! This has been my first dealings with them, and it definitely will not be my last. Frank, my internet rep was pleasant and responsive, and got the ball rolling. Lou, the sales manager, was phenomenal at pulling the deal together for me! Karl, my sales rep was top notch as well! He made the process easy, showed me all the features of the car, and made sure I was totally comfortable before I went on my way. You can tell his love for the Porsche brand right from the first handshake. Josh, the general manager, was also on the ball and extremely responsive. Highly recommend them for any vehicle needs!

Ma
Review №85

Team did a great job on service but also maintaining an environment of Social distancing.

Do
Review №86

I visited 3 Porsche dealers within 30 miles of my home and not one of them ever followed up with me. While I appreciated the soft sell, I was very specific about what I wanted and I got crickets. Not only did Hoffman reach out to me immediately after I inquired online, but the sales team worked patiently and creatively with me over time to get me in a dreamy Cayenne Turbo. The collaboration, support, and service were like no other car buying experience I ever had. It was 100 miles each way for me to get there and I would do it again. Thank you Ashley, Karl and Josh!

Ia
Review №87

Fantastic experience. From start to finish Karl made me feel comfortable and treated me like family, could not have asked for a better salesman. I came from out of state and everything was easy and enjoyable. This is the place to go if youre looking for the best service and fair prices.

Pa
Review №88

Anthony at Hoffman Porsche could not have been more accommodating throughout the test drive and purchase experience. I would not think of going elsewhere. I absolutely love my Macan S!

Ta
Review №89

All good Ethan Gombossy is the man! Takes great care of me every time. Keeps me updated on the status of my car and even texts me photos! Can’t beat Hoffman Porsche for service!

ke
Review №90

Dealings with Josh were easy, congenial and very professional. communication was A+ at all times. transaction was smooth and enjoyable. Josh went extra for me with last minute service on the new purchase. tremendously appreciated.Karl is a wealth of Porsche knowledge. he conveys detail and history in a most interesting fashion. extremely pleasant and courteous.a joy to work with both of these gentleman.Lou and Ethan from service are without peer. always responsive, accommodating with scheduling.A+ purchase experience.

Vi
Review №91

Great buying experience from a very knowledgeable staff and excellent service department. This is my second car from them. Great all around.

de
Review №92

New to the Porsche driving experience ! Thank you Rick Nanni for being patient with me while I took longer than usual time to make my decision to purchase Porsche Macan. Rick listened to all my questions and was very responsive. 5 stars are not enough stars to rate Ricks knowledge about Porsche. Thank you for being so caring. Ricks caring and understanding made me a Porsche owner for a very longtime!

Ma
Review №93

Excellent dealership. The people and service are great! I am a repeat customer because of the brand and the wonderful experience at this dealership.

Da
Review №94

I went in for an oil change and had a wonderful experience. Ethan was great to deal over there. He went well beyond what one would expect. I appreciate the knowledge and advice he was able to offer me about vehicle mods.I will certainly be doing more business there in the future!

Ji
Review №95

If you want a great car buying experience, you must see Karl Werner at Hoffman Porsche. I have had the pleasure of buying my last two cars from Karl. He took the time to listen to what I was looking for and helped me get them. Karl is a wonderful person who along with Josh made this experience seamless. Thank you Karl and Josh for making my car buying experience a great pleasure.

Je
Review №96

I had the pleasure of purchasing a second vehicle from Hoffman Porsche. Both times I have purchased a vehicle, Edward Hahn made my experience far more than memorable. Edward made me feel as though I was a member of his own family. His professionalism, care and love for his work truly shines through him. I will never purchase another vehicle from any other dealership or salesman. Thank you Edward!!!-Jessica W.

Ma
Review №97

Took care of all issues quickly and preciselyCar was clean and ready on time loaner was funThanks Lou

Ri
Review №98

Excellent customer service. Second to none. Highly recommend them. Louis and Ethan at the service department are exceptional. I could not be more appreciative to Karl as well.thank you

Mi
Review №99

Ethan (Service) and Aaron (sales) have been tremendous. Couldn’t be happier with the attentive staff. My car is surely not the most extravagant Porsche they have sold, but they all make me feel like it is, and that is very much appreciated.

Pa
Review №100

So - this is the fourth Cayenne I bought from Karl Werner. Ive come back every time because they just do it right the first time. Sales and service is excellent - they focus on value not just price. You get what you pay for - expect to be treated fairly and with respect. The product is outstanding and the dealership lives up to the Porsche reputation.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:630 Connecticut Blvd, East Hartford, CT 06108, United States
  • Site:https://hoffmanporsche.com/
  • Phone:+1 860-290-5500
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Porsche dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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