Went to have the battery in my watch replaced since Walmart no longer services the watches you buy there. Polite young lady tried to help me out, but the crown of my watch was sprung. ( I didnt know that when I left home.)

Always great service, great prices and theyll have what you need!

Friendly and knowledgeable staff. They had the battery for my keyfob, were able to troubleshoot a connection issues that was causing the fob to only work intermittently, and with the lifetime replacement option I will never have to buy another battery for this fob.

Wonderful, easy to deal with. Fast and efficient.

The service rep that was working that day was very helpful and very friendly.

Very nice customer service with the girl who put in my new screen on my iPhone.

Pros.Did not waste my time.Return any day. Bam!

Very knowledgeable and helpful in finding what I needed. Issued a discount rather than having me order online to get the deal.

Pretty good not great. I need a way to order on account via phone/ email/ INTERNET and have someone else pick up. We do business in areas up to a hour apart. Cant justify driving 2 hours. To show ID and hand the stuff to my guy that has been there the whole time. Thats 3 hours total man hours wasted. Other than that great.

Sales clerk was very patient and nice. I was told the phone would be serviced by 2:15 I arrived after 2:30 still wasn’t ready went back 30-40 minutes later still had to wait. But I understood because he was only employee and they were busy. I didn’t mind because the sales clerk was very nice. Thank you for being open during this time and for your service

Good friendly people

I really like the fact that I can order what I need and it’s ready and waiting for me to pick up what I’ve ordered. If I am preferring to order it online to have sent to my house it’s just as convenient. Service at Batteries plus was very good and I would recommend my experience to anyone who needs products from any battery they would need.

Had them check my battery and it was in great shape

I went in to get a new car battery, but also they can help with replacement too. They do an amazing job.

I have got screen replacement 3 times with $10 online schedule discount is a good way, I was happy about the in-store phone repair expert and good service!

Thaddeus brought my lawn tractor battery to the car for contact free delivery. He was incredibly helpful and professional. This is my first time shopping here and I will definitely be a return customer. Tremendous service!

Very nice,clean. Very friendly.

Great place to go to troubleshoot. Handled the customers with respect and in a timely manner.

Took two watches in to get the batteries changed and was out the door in ten minutes.

They are the easy button for replacing any battery. Knowledgeable staff as well.

Very friendly and helpful staff. Was greeted when we walked in the door. Needed batteries for key fobs and the salesman knew what we needed as soon as he saw the fobs. Replaced batteries for us. Nice service.

Quick and easy. I was undecided on how to proceed with getting a replacement car key. The dealership was expensive. I’m glad I went to batteries plus. It wasn’t the cheapest option, but I still saved a lot of money.

Great service!

Excellent service + repair job on iPhone screen

The employees were friendly, and my phone battery was replaced the same day, and promptly. Very satisfied with the customer service and the work that was completed.

Found online. Walked in not wait. Friendly fast service.

Always had a good experience with the east moline store!

Place where you can find what you need, but its a bit pricey

Great prices and great service from the staff!

It’s a pleasure working with mark, a very professional and friendly guy, I would definitely recommend to anyone to go there

The technician was very friendly and very knowledgeable. I had a battery replaced in my iphone and the service was fast.

Went in with my iPhone last weekend and got prompt service. Didnt actually think my phone could be repaired but the tech there was so nice and understanding and gave it a shot. Happy to say my phone works wonderful now. Thanks batteries plus!

Went there to get a battery replaced on my watch they told me there was something wrong with the stem of my watch tell me to go cross the street do the jewelry store went to the jewelry store and there was nothing wrong with my watch and it saved me $2 on the battery so thank you

Fast friendly service. Did a wonderful job fixing my iPhone

I had my Iphone 6 plus screen replaced there today they did a great job! Very helpful and enthusiastic customer service! Now my touch id works!! Since the last place that replaced my screen didnt install it correctly!

Took my iPhone in to fix the screen (this was my first time in the store and this cracked screen was my fault the others were not) within 3 days it started glitching took it back in they replaced the screen again worked fine they it started glitching again I’ve brought it in 2 times because it was glitching and then the screen cracked for no reason it was sitting on the table and when I picked it up it cracked so I took it in again and they told me they could replace it they did I’ve taken it in countless times for glitching and the tech not putting in the screen all the way and then the final time I took it in I plug in my ear buds and found them not working took it in again and the tech looked at it and said I just needed to update my phone so I did that and no luck and now my phone screen has cracked again for no reason so here I am with a broken screen and I can’t use my ear buds. Waste of money would never recommend to anyone

Took a perfectly functioning iPhone 6 in to have a cracked screen fixed. It was functioning fine but the cracks in the screen were irritating so wanted it repaired. Got the phone back and the earpiece and camera no longer worked. Tech told me it was because the phone was dropped before. No, it was all working for weeks after dropping it. They opened it up and commented that somehow the ribbon inside had been cut! The tech stated he didnt even know how that happened, but blamed us! Well, we werent the ones who had the phone opened up-- he was! Had to complain to the manager to not have to pay for the new ribbon. Cost us some $$$ anyway. Multiple returns with a screen that would stop working and we finally left with what appeared to be a functioning phone. Except about 1 week later the screen became unresponsive to touch yet again. My cellular provider people cringed when I told them where I had gone for repairs and stated that they had had multiple phones come in as disasters after Batteries Plus. Another repair service was recommended. They opened the phone and discovered that two screws and several clasps had been removed and not replaced internally so that the phone would work for a short period then screw up as the loose components inside shifted. Fixed for $20 plus tax. NEVER EVER GOING BACK TO BATTERIES PLUS for phone repairs!

Fixed my phone in five minutes or less and it didn’t cost me an arm and a leg. I thought it was a goner. Great service!

They know their stuff! They always seem glad that you are there and have just what you need!

Super knowledgeable and friendly staff! Mike was awesome and super friendly and helpful! It is obvious management puts an emphasis on customer service, a dying art these days! 🙃

I asked the woman working if they had the battery for my husbands car remote, and once she found the correct battery, she proceeded to put it in for us, then charged us extra for working on the key fob Nobody asked her to do that, and she never mentioned a fee. It was not much money, so I paid and left without saying anything, but it just seemed a bit dishonest to me.

Stopped in to buy a battery. Very reasonable price and great service. Have always bought from them since coming here.

Get my watch batteries replaced here, they put them in for you, love it!

Went out of there way to help with iPhone battery. Even took the time to explain some issues with a used phone that we had bought.

All in all a good stop. They didnt have the special batteries I was looking for but gave it a valent try.

You should not advertise that you replace key fob batteries then not have anyone working that can do it.A young guy tried, couldnt do it, so he went in the back to get some girl who was cackling like a banshee to help.She comes out, takes a look and says Youll have to come back Monday when someome will be here that can do it.She goes on to explain how expensive key fobs are and she doesnt want to break it. They have both only been here 6 months, but if I come back Monday the owners will be there and they can deal with it.I decided yo drive the 20 minutes to the Davenport store. The guy there changed the battery within a few minutes. Im not real happy I had to drive all over the quad cities, wasted an hour, and then see how easy it was to fix.You need to train your employees better, or hire ones who arent afraid to do their jobs and pass it off on the owners. Perhaps she could be learning the job instead of laighing it up in the back room? Just a thought.

Just stopped in to buy cr2025 batteries and there was only one person working. He was installing a battery and told me it would be a while before he could ring me out. I left and so did to other customers. Why would you not have more than one person working. I drove all the way there too from coal valley. I will never shop there again. Now I see why I buy on amazon.

Easy to use online and rewarded with great savings.

Took my daughters IPhone 5s into Mike on the 16th to see if I could have the screen fixed, was informed it could be fixed and will only take an hour to do so. mike was friendly and to the point on all paperwork that needed to be signed. Andrew did a fine job fixing my daughters phone, it was cleaned and charged when I got it back. I also purchased a otterbox for the phone and it was on the phone when I arrived to pick it up. I do appreciate the professional courtesy I did get when I was there the entire time from mike and Andrew. keep up the good work guys and if I have anymore broken screens you will be getting my business. I would recommend these guys to anyone who asks.

Car battery was three years old and had in the past failed to have enough power to start the car. I wanted a battery with greater power than the original battery and Mike at Batteries Plus was able to fulfil my request.

Great people and they saved me a bunch of money. I will continue to use them and recommend that location.

Stopped in to get a motorcycle battery load tested customer service was very acceptable /helpful and was back on the road soon

Needed charger port replaced as the pins that make contact w/the charger were worn& no longer made contact. They did not fix the issue &THEY RETURNED MY PHONE TO ME SHATTERED! Lied like pinnochio himself &couldnt explain the damage. Manager& all employees were rude, unprofessional, &liars. STAY AWAY!! YOU HAVE BEEN WARNED!

Pick up of the charger I ordered on line was quick and easy. The employee that waited on me was Mark. He was courteous and very helpful.

Quick, fair price and friendly.

Went in to get my battery switched out in my SUV, Brandon was great and had a good attitude even when installing the battery in negative degree temps. Helped me out in a pinch.

I love going here the staff is so friendly and is always willing to go that extra mile to find what I need.Thanks for doing what you do!Bob

Service was great

Staff was very courteous and helpful. I had ordered online for in store pickup, small hiccup but it was handled very well. Ill be going back

Excellent service and prices

FANTASTIC SERVICE!!!! THEY WENT OUT OF THEIR WAY TO HELP

Absolutely terrible customer service, wouldn’t recommend to anybody. Initially I took my phone in to get the screen replaced and after receiving it back the front button would set off Siri constantly without even touching the button. It took numerous times of taking my phone back to have them fix it. On thier website it states there is a 6 month warranty, but I just took my phone back after 5 months of the initial fix because the screen popped up near the front camera and broke the screen. They told me that they only warranty their workmanship, after thoroughly looking threw the batteries plus website it says nothingg to that effect. I spent over a hundred dollars getting the screen replaced and they won’t even warranty it. Terrible workmanship and customer service

When they first started they was pretty cheap on your batteries kind of expensive now Night Moves might be a different story not sure

Replaced my frozen battery. Great job, thanks guys.

The staff is friendly and knowledgeable.

Cant beat the service you get from these guys, They are very helpful and will go out of there way to make sure your happy

Got the battery for my phone quickly after ordering online.

Good repairs & friendly/courteous service.

Shelley Oldland is right.you guys need to get out of the key cutting and programming business.I tried to get an old GM VATS key and they didnt have it in stock.Thats understandable. If you dont have it you dont have it.they then told me that they could order it and that the key costs $30 and $35 to program.Old GM VATS keys dont require programming!so i brought a blank VATS key in to be cut (which they said a few days before would cost $10 to cut) and just like Shelley theonly person there (by no fault of his own) was not trained to cut keys.Thats 2 Wasted trips after 2 of my many 12 hour work days.This place is for people with money to burn and that dont ask any questions.L.S.S. go to LOWES if you want a key like this cut. $2.99.even though the one they cut and sold me wouldnt even turn in my ignition but at least it didnt cost $30 and they did cut my blank genuine Strattec/GM key and it worked on the first turn.

It was fast the employees were very helpful in our. Battery replacement

Bought a popsocket for $3 MORE than you can get them for anywhere else, because my old one was on so long it was wearing out. This one stayed on all of 4 hours and wont barely stick anymore. Overpriced cheaply made junk.

Needed a car battery, got 10% off for ordering online, picked up in store, staff was helpful and freindly! AAA+++

Called the store in East Moline to recycle some florescent tubes and a CFL bulb. In the past is recycling was offered at no charge at this location. Apparently, that policy has changed. If you purchase a replacement for the item being recycled, there is no charge. To just recycle the item, its a $.60 for a CFL or a 48 florescent tube, longer tubes cost more. Ill recycle at Lowes for free and continue to purchase my lighting and battery needs elsewhere.

Very nice personnel. Went previously for a car battery and this time for a lithium battery for a phone.

HORRIBLE CUSTOMER SERVICE. I got my iPhone back after wanting a fixed screen to have the battery life being HORRIBLE and dying every few hours so I checked my phone and it was a different battery than before I went in. I called and got in to a YELLING fight with the manager/owner. He would not even let me get a word in.

Beyond a 5+++ mike and chad are awesome !!! Mike whos s tech on fixing iPhones was totally awesome he explained everything and even gave me great prices the store is very clean with Great workers and I not only would highly recommend them but I would use them again!!!❤️this store should be given the best ratings for everything and there hard work to please there customers if I must say they should receive a bonus or an increase in pay😀 thNk you mike Im very pleased with you fixing my iPhone and I love my outter box too you guys are the BEST!!!!!

DEVICES MORE BROKEN AFTER REPAIRS!I took my daughters iPad mini and iPod touch in to get repaired. Both screens were cracked due to dropping them. They worked perfectly prior to taking them to the store. Yes, it was cosmetic and had nothing to due with the functionality of the device...but they are girls and wanted new screens. When I arrived to the store, I was greeted with a multi-page legal document. Instead of the clerk explaining the form to me and what it entailed, he just asked for me to sign...I hastily signed it thinking it was an authorization to repair my devices. IT WASNT! It was an Unable to verify functionality legal document stating that when they took in the devices, they were unable to verify whether they were operating properly or not. I gave the clerk the passwords for both devices, and they did not once attempt to see if they were working properly. So, essentially, the document is their way of saying that they will replace the cracked screen without any testing, what so ever.My wife returned to the store to pick up the devices later that day and the clerk told her that he was unable to test the device because he didnt know the passwords. ( I gave the clerk the passwords for both devices when they were dropped off) Neither of the devices worked correctly. The forward facing camera on the iPad mini was only half working, like you were holding your finger over half of the camera. The screen on the iPad mini did not work properly either. When touched, an app from the other side of the screen would open. The screen also showed lines extending from the apps from top to bottom, and side to side. These issues were not present when the device was dropped off. It appeared as if the lines were burned into the screen and would not go away. The iPod touch had similar burn in images but not as bad, however, still needing the attention of a return visit to the store.I dropped off the devices and received a call from the manager, Mark. He explained to me the document I signed said that even though they could not test the device, that i agreed to the repairs, despite the fact the clerks were able to test the devices for functionality when they did not. They now want an additional $189 for LED screen replacement for the iPad mini, and this was after he agreed to replace the glass touch screen (digitizer) on both devices due to being defective. He also said that the bracket that held the camera in place must have come lose causing the camera to move. I AM FURIOUS!!I feel like i was taken advantage of. I had a 3 year old looking at every flashlight and gadget in the store, and i was unable to give my undue attention to a novel style legal paper. My kids even paid for the repairs with their own money out of their own bank accounts to take responsibility for their actions. They are 8 years old, and 10 years old.There are signs all over the store saying they can fix cracked screens. I will not EVER take anything back to that business to have a cracked screen fixed, nor will I EVER do any business with Batteries Plus!UPDATE:06/23/2016 Picked the devices back up from the store after the store manager, Mark, said that he would replace the screens (digitizers) on both devices. The iPod touch seems fine, however, the iPod mini it still not right. The lines on the screen remain. This update is being posted after the store owners response that the store manager would discuss this issue further. Funny thing is, the store manager had nothing to say to me when i picked them up other than can i help you and here they are. Not much help after all. Ive got a call into the corporate office and a representative took my complaint. Ill update when I have more information. UPDATE: 06/23/2016 No help from corporate. The manager, Mark, apparently offered to give us back the broken glass previously replaced and issue a refund. Not a solution that I agreed to. Plus, since i signed the document, nothing can be done even if i can prove they didnt test it. Take your devices to an expert, not batteries plus!

DO NOT GO HERETook my iPhone in for repairs and got it back missing screws and one of the screws they had lost they tried to replace with a different one that didnt fit correctly. I went in to talk to them and they were very sneery and even the manager didnt help me at all. Awful place. They do not care about the customer.

Great service

Service was great and friendly

A big thank you to Mark from Batteries Plus Bulbs for always going above and beyond for all our lighting needs!

Excellent service

Good batteries for motorcycle

The man working there broke my watch setting the time

Friendly staff

Good service

Good service at a stressful time

In n out got what I needed

If you need a battery or a bulb, they got it.

Very quick, friendly, and efficient service

We got the battery replaced in an iPhone 5

Nice people.

Couldnt have asked for better service.Was in and out of their with a new car battery in less than 15 minutes.

Friendly service

No sitting room

Fast and quick

Very good

Wasnt there