Visionworks is free for many insurances for a reason. They have extremely limited capability outside of eye exams in person and fulfilling those prescriptions. They dont even have the ability to email a copy of the prescription to you and/or other places (like Warby Parker). Avoid this place if you can.

Thanks for being so helpful and patient! After a quick and thorough eye exam, I browsed the wide variety of glasses on display. It was hard to pick just one -- a lot of trendy, under $100 options! Ill definitely be back.

Terrible, rude and no one knows anything. Had my eye exam 7/23 and is 8/10 and no one knows why my glasses are not ready.

This place is horrible! Will be finding another place to get contacts and glasses! Don’t bother going to this location! Rude and don’t appreciate your business.

No one ever go here, extremely rude, gets nothing done and truly just wants your money and than kicks you to the curb.

Arrived at east Northport location to obtain price for new lenses, as I have no insurance eyeglass coverage. I had been a customer for 10 years and had insurance coverage at the time. I was greeted with a temperature check, barely was able to complete my inquiry question. I was not there for an exam. I was abruptly told “ make an appointment, we are very busy “. Understandable. So I Took my prescription and purchased $600 eyewear elsewhere, very satisfied. I am trying to cancel my appointment with vision works as a courtesy, cannot get through and no where on web site to cancel.

FANTASTIC service. Everyone working there is extremely knowledgeable, professional and courteous. They fully explain what, and why, theyre doing each step of the way. After you purchase glasses or contacts if there are any problems, or adjustments needed, theyre more than happy to help. Theyve totally earned my, and my families, business. I absolutely love this place.

I will never go back to the store ever again if I could rate zero stars I would. I was so badly treated at this location. I had my exam done along with getting a new pair of glasses, went to pick them up they were never adjusted or fitted correctly to my face the woman handed me my glasses and sent me on my way never once came over to make sure that they weren’t loose or never made sure that they fit my face properly. When I went home I didn’t not like how the frames fit my face without my mask on and I had an issue with the prescription I felt like it wasn’t strong enough and the glasses kept sliding off my face .. I called to make an appointment they scheduled me for a Saturday I went on that Saturday to be told that there was no doctor in to see me and didn’t know why I was scheduled for a Saturday. I said OK no problem I can reschedule they told me that I can come in on Tuesday and get my eyes rechecked and return my glasses for new ones. I went in on that Tuesday and I saw the Doctor Who strengthened my prescription and I went to go pick out new glasses, a man Gary came to help me and he came off very rude and asked what was going on I explained my situation and I asked him if he had the specific pair of glasses that were on their website in the store to try on he did not even look at my phone he was very short with meAnd said no. I said okay and kept browsing, after looking at their small selection and already being turned off by his attitude I told the man that did not see anything that I like here so I’m going to take the prescription to a different Location and would like to return the glasses that I originally purchased here. he told me there is no way that could be done because there is no manager on site. so I proceeded to explain that when I was there on Saturday he cut me off and said yeah yeah but I’m not doing the return I can’t and I said sir you’re not even letting me speak and he said well it really doesn’t matter anyway because I’m not doing the return . so I took my glasses and my new prescription and I went down to Hauppauge location the same night, I explained my situation and without any hesitation Bob let me choose new glasses and did the return with absolutely no problem he was so nice and kind and so apologetic for how I was miss treated at Northport. I highly recommend the Hauppauge location such nice workers caring, really like what they do and they have a much larger selection of glasses.

Awesome service, everyone staffed there is very nice and helpful as well. when I went in to get new glasses they helped me pick out a pair and gave me advise on which frame they thought looked best on me

Great experience! Staff was wonderful especially Alicia who helped us choose the right eyewear choice for my son as well as help get repair/replacement lenses for his sunglasses that were scratched.Very professional,not pushy and great deal on 2 pairs of single lenses for only $59. 2 pairs of progressives for $99. Large selection of frames to choose from for men and double the choices for women.Have been going here for years and always have had a great experience.Hours are great as well.

When I called I spoke to Jennifer. Jennifer was helpful and very pleasant. She gave me an appointment and said I could come in right away. I have been coming here since 2006 and have always been satisfied. Gary helped me pick out a perfect pair of glasses for my face. Anthony gave me the Optomap test which is the latest technology and can detect the earliest signs of disease on your retina. . I also have to also mention Deb because she was behind the desk and was very nice. Overall I would definitely recommend my friends to come here!

Had such a wonderful experience at this store! Everyone was so helpful and friendly! There was such a large selection of glasses to choose from thankfully everyone helped me pick a pair that looks good! Will definitely be returning to this store!

Ive been handling my prescription through this location for at least 6 years and i have never met nastier employees. Every single visit i make to this location, albeit very infrequently do I go in to the store, the staff are unpleasant, rude, and downright unapologetic for their demeanor and mannerisms. This hasnt changed or improved over the time that I visited this location. In short, I would advise anyone looking for glasses to shop elsewhere to avoid the overpriced frames, abysmal service, and downright miserable staff.

I waited more than a month for my glasses and every time I called to ask why they were taking so long the person on the other side of the phone was being really rude I’m never going back here .

Try contacting them. What a joke.

Everyone at this store was very helpful. Christine went out of her way to help my wife and I and make sure we got the best glasses and deals we could. She was very professional and very kind.

Dr. Hirsch gave me a great eye exam. The opticians were so helpful, they helped me pick out a regular pair of glasses and a great pair of sunglasses. They recommend the best lenses for me. Would definitely recommend Visionworks in East Northport!!

Matt and the staff and northport are so helpful. Gary is fantastic and really loves helping with my frame selection. I would recommend the staff to all my friends and family

Great service! The opticians that work there are amazing

Obnoxious personalities . Especially the man with white hair . Very rude .

Always a very good experience in this store! The staff is courteous and well trained. If your looking for a great place to get your exam, glasses or contacts then this is your place!

Pretty rude over the phone. I received good information, but I was passed off to several people, had to re-explain my issue and provide my name more than once. Cant they just write it down? And then I was hung up on when the employee said ok then bye bye now without letting me answer or seeing if I needed anything else.

Great customer service and very nice selection. I will be back next year

Professional staff... Best eye exam I ever had... Beautiful vast selection of frames!!!

I rarely ever feel the need to write negative reviews, but whoever answers the phone here is extremely rude. I’ve been getting my eye exams done here for a while and to be honest I’ve had quite a few negative experiences over the years. The woman on the phone asked for my last name and when I said it she actually angrily screamed into the phone “EXCUSE ME?” about 2-3 times, as if I had cursed at her or something. It was pretty bizarre, I’m still not sure why she was so angry but if I were management here I would want to know that people who are calling the store are being yelled at like children lol.

Dr. Coltellino and staff are very professional, friendly and very welcoming. Check them out they take many different insurances as well as great sales.

All associates are very helpful and friendly. Got my glasses in a week and i love them!

Had two pairs done here. Both were wrong. They tried to say it was the frames. WRONG. They then stated we choose the cheap lenses. Eventually returned everything for my money back. Would rather go to pearl vision then ever go back there.

I have just had a terrific experience at Davis visionworks in East Northport!! Staff member Jessica spent an hour on the phone with my insurance company prior to my arrival after a brief phone call. After they figured everything out, salesman and manager were able to provide me with an additional discount on top of my insurance kickback AND they faxed everything in for me!! THANK YOU GUYS!!! 5 stars and happy New Years!! Great team in East Northport!!! Cheers

Everyone was so friendly. Especially the front desk. Great experience from start to finish

Could not even get through the process of making an appointment on the phone. Receptionist was rude right off the bat, put me on hold without even waiting for me to respond. Consistently short and rude, and given other reviews here and on yelp, Im going to save myself the trouble and not go here.

Love this place! Thanks for the help, Christine! We appreciate you!

Christine was so helpful and now Danya is more beautiful! Thanks Davis Visionworks

Great store and even nicer people.

Quick service and a thorough exam

Great experience staff was great