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Extra Space Storage
4057 Jericho Turnpike, East Northport, NY 11731, United States
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Extra Space Storage
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Er
Review №1

Gary made our need to rent a storage space super easy. The facility is very nice and clean, and we feel very comfortable storing some less often used items in the building. Thanks again Gary-Tori and Eric

Th
Review №2

Thanks to your diligent employee Gary this morning, who took the time to show me the space I rented on-line. He was informative and clear. Because of his explanation and kind demeanor I rented a different unit and decided not to go elsewhere. Great job Gary!

Gi
Review №3

This is my first time using public storage. I researched everywhere, finally decided to use Extra Space. Great management, super clean facilities. Prices were actually cheaper than other storage facilities in the area. Fantastic experience, will definitely turn to them for future storage needs!! You will not regret doing business with them!!

Pa
Review №4

Gary was very helpful. The facility was clean and well run. Feel safe storing my belongings here.

Ta
Review №5

I spoke with James on the phone and he was so friendly and professional. He answered all my questions and was very informative. Later that day I went to the facility and james was still working. He greeted me with a smile and made me feel welcome. James showed me the unit and explained the pricing and the contract. I would highly recommend this location. James is an asset to the team.

Jo
Review №6

This place is great. Very easy to access your unit and it’s temperature controlled.

An
Review №7

I rented a locker at this location since 2013 the store much of the contents that was in my parents house. I live in Florida so the tremendous customer service provided by the staff Is the only reason we could survive from a remote location. I just closed out this locker and once again the tremendous support from Gary was critical tomorrow being able to come back to Long Island and clear out the locker in such a short period of time. It is obvious that I have a great impression of extra space storage because of their tremendous people!

Ev
Review №8

Gary and his team member were extremely helpful helping me to secure a unit. Very professional and excellent customer service. The onboarding process was seamless. I am a repeat customer and recommend extra space ... very clean.

Hi
Review №9

This place is always clean and bright. The staff are amazing almost like family. Susan and staff will take care of your belongings😊 and the price is affordable.

JE
Review №10

Wonderful experience here at extra space storage in East Northport. James was a great help getting everything taken care of.

Mi
Review №11

Gary was soooo helpful, I never rented a storage space before, he was so professional and answered all of my questions with an upbeat friendly manner. The storage building and space are very clean. I will definately refer my friends to Extra Space in Elwood NY

Ry
Review №12

Had a unit here for years. Pleasant staff. Great location. Only moving on because I moved! Staying with Extra Space.

Lo
Review №13

James and Gary were a great help! Clean and safe storage facility.

Ch
Review №14

High quality customer service and the staff work hard to accommodate and take care of their customers! Would recommend to others.

Ma
Review №15

James and Gary are super friendly, answered all of my questions clearly and concisely, and took the time to show me around the facility to make sure I knew the ins-and-outs of everything. The spaces are super secure and very clean. Highly recommend!

Sa
Review №16

Picking a rental unit was extremely easy, quick and affordable! Moving in was such a smooth sail - thank you!!

Ro
Review №17

Fantastic service! Kind and understanding staff. Hours of operation make storing and retrieving items easy!

bl
Review №18

I have had a great experience using this storage facility. The staff is helpful and I would definitely recommend this location

Sa
Review №19

Couldn’t be more pleased with my experience at Extra Space Storage! James and Gary made the process smooth and I felt comfortable leaving my belongings in their unit. Clean, secure facility...would highly recommend!

Do
Review №20

James and Gary at the East Northport location are friendly and very helpful. James gave me a tour of the spaces that were available. Facility is very clean and secure. Highly recommended.

Gr
Review №21

Rapid rental online was a breeze. Storage unit was ready for me when I arrived. Super clean, easy access and great location within the building. Gary was very helpful answering my questions. Perfect for my needs of some temporary storage space.

La
Review №22

Jon was great from move in to move out. Having to do this during COVID could have been challenging but it wasnt. My son needed a place to store his college stuff for the summer. The facility was clean, easy to locate and had everything we needed. Ample parking, dollies for moving items were always available and elevators were quick. It also has three-tier safety passcodes which made me feel even more secure. I highly recommend this location if you are looking for storage.

Ru
Review №23

Great place! Gary and staff were a pleasure to deal with. Will recommend this facility to friends and family for sure!! Thanks again!!!

Aa
Review №24

Gary was terrific. Super knowledgeable and eager to help.

sa
Review №25

These people seem very nice, they are accommodating and so far everything looks good. I only started renting two days ago, so I don’t have much to go on yet. Hopefully all will go well

Se
Review №26

The entire experience was great. There was no pressure to rent a unit and their staff was 100% professional. The facility was clean and safe.I highly recommend Extra Space!

De
Review №27

First time renting a storage unit, James was informative and thorough about the rules, process and contract. Space is clean and safe with easy access. James and Gary are kind and helpful. Thanks.

Lo
Review №28

I reserved a rental space online at Extra Space Storage after looking at several other storage places. I received a message from James while I was in the area and called back had a conversation with Don the Manager. He was quite friendly and asked permission to ask questions. He asked what my goals were with storage, explained the options and invited me in. I went there and met both James & Don. They were both friendly and personable. Don taken me on a tour, explaining the security of the storage area and laid out the easiest way to get to my unit. After going through the process and signing a month to month lease Don allowed me to test my security code, explained the hours 6am to 10pm (which is more than enough time) asked if I had any additional questions, then thanked me for my business. I would highly recommend both James and Don for your affordable storage needs.

Da
Review №29

After my rate went up tremendously at another storage facility I shopped around and landed here. James was super helpful, and patiently answered all of my questions that I had. He was even thorough when giving directions. James made the process extremely quick and easy! Thanks for a great experience!

st
Review №30

Professional and Courteous Sales/Service provided by Gary. The whole Transaction was a very pleasant one at that and would highly recommend using this Storage Facility.... Thank you

Ra
Review №31

The facility is super clean and the staff are really friendly and helpful!

Ja
Review №32

Extra Space Storage has been a great experience all around; great staff and very knowledgeable of customers needs! Professionalism at it’s best!Thank you James, Gary and Kevin for all of your help & assistance over the years!!

Th
Review №33

Such a great experience renting space here, clean and friendly staff. Always very easy to talk with and answer questions. Gary was very helpful and made this process easy, also very nice and welcoming on the phone!Thanks!

Lo
Review №34

Great service, Gary helped me a lot.

st
Review №35

My rep was James East Northport location, what a pleasure dealing with him. He explained everything!!

Em
Review №36

Great storage facility. Clean and well lit. James is very personable and helpful!

Ma
Review №37

SaveExcellent staffAlways ready to assist

Ra
Review №38

Gary was friendly, helpful, and answered all of my questions

Te
Review №39

I was looking to rent a storage unit for a family member. I happened to stop in to ExtraSpace Storage and spoke with James Mallon the Store Manager. James was extremely helpful, took the time to go over the different options and even showed me a until to get an idea. I told him I was going to think about it and he said if I had any questions don’t hesitate to give him a call. I was so impressive with James’ professionalism, knowledge and that he made me feel comfortable I decided to place my family’s belongings there. I went back today and with the help of James I rented a unit for several months. I also had the pleasure of meeting Gary Mueller the Assistant Store Manager. He also was very professional and friendly. I believe with so many storage places to choose from some times the staff makes all the difference. I would recommend ExtraSpace Storage in East Northport because the staff, James and Gary along with their competitive pricing and the clean safe environment they provide.

th
Review №40

The storage facility was clean. I spoke with a gentleman, Gary who was very knowledgeable.

Da
Review №41

Extra space storage went above and beyond the line of work my friend Gary is an awesome guy extremely thorough and extremely helpful not to mention they gave me a great deal on two months because I paid upfront definitely recommend

Jo
Review №42

I travel a LOT and dont have much free time. Gary Mueller (Assistant Manager) helped me get my storage unit, sign the contract, arrange payment and walked me through the entire process over the phone. Thank God Gary has the patience of Jobe because I did all of that using my smart phone (and a small screen to boot!). Gary was extremely professional, kind and respectful and I cant thank him enough. Truly a GREAT experience so far.

Je
Review №43

Gary and James were very knowledgeable and helpful! Gary helped me book my reservation, he was kind and patient and as soon as I arrived James made the experience quick, easy and flawless. I am so happy I went with Extra Space Storage in East Northport and thankful for the great staff.

Pa
Review №44

Clean facilities. Security gates and building entry coded. Well maintained. Climate controlled.

Da
Review №45

Was a very good experience the attendant was very courteous and very efficient

Da
Review №46

Gary was extremely helpful and made it a very quick and easy process!

Ma
Review №47

Gary Mueller has been amazing the past 5 years. He is strict and very fair and keeps the facility immaculate. He cares about the customers. Gary does not treat you like a number like all other storage places. #ExtraSpaceSorage hit a honerun when they added Gary to their team. Hes the only reason why Im still at that location even though I have closer storage locations to me.Gary is a class act and Honorable man.Also the new manager is a few steps up from previous. Extra Storage, East Northport, NY keeps getting better.

ni
Review №48

Gary in the office is so nice and very helpful! The place is safe and clean.

Ri
Review №49

First off let me start by saying I never write reviews this might be the second or third review I have ever filled out in my life....sooo my apartment burned down last Thanksgiving and not having a place to put all of my stuff that made it and needing to immediately move it I decided to move things to storage... everything started off normal regular courteous customer service.... THEN COVID HIT... And like most people I was out of work with minimal finances. So in the midst of not only looking for a new place to live now some sort of work... I would often push (or forget)... to pay my storage unit...sooooo on more than one occasion of my cell phone mailbox being full and them not being able to reach me.. The unbelievably and understanding assistant store manager Gary mueller had taken it upon himself to text me with his personal phone. to let me know that my unit was close to being auctioned and that I needed to pay... One time it was literally up for auction in I think it was two days or something.. well the amount was more than I could afford soooo GARY knocked down as many and as much fees as he could until I could make the payment and keep all of my belongings... I literally could write another three paragraphs but I know this is just a review so if you’re asking me if you should use extra space storage on Jericho Turnpike in East Northport.... I say 110% without question and if you get the pleasure of dealing with a Mr. gary mueller..JUST KNOW your belongings are in the best hands possible.!!!!!!!!

ge
Review №50

Always beyond helpful I will never use anyone else for my storage needs awesome thank you!

ki
Review №51

This is a great storage facility...nice people...just couldnt give the 5th star.. because the storage unit price constantly goes up...there should be a limit...

Br
Review №52

Great place! Got a convenient locker for a good price.. The guy that helped us was very helpful and explained things in detail! I highly recommend this place if your looking for a locker!

M
Review №53

I feel i need to elaborate on this a little more because it was cheaper then some other places i checked. Good but was too expensive for me for the long amount of time it was needed. I wish they had special price deals on long term storage. The people that worked there were very helpful and nice.. I still give them a fair rating.. Only one star short of 5 stars because i had to move my stuff out early because it was getting to be expensive over the months..

Le
Review №54

Good service, friendly and helpful staff. Very clean.

Ph
Review №55

Personable. Knowledgeable. Friendly. Informed. Professional.Gary Mueller, the Assistant Manager, must have immediately noticed that I was somewhat melancholy about the idea of securing a storage unit. Moving is not an easy undertaking and I was certainly in strong contemplation of this after having visited the local storage providers. After 5 or 10 minutes, I began to settle into his composed guidance and obvious skill in communications. I was properly informed, expertly guided, and convinced in 15 minutes that this was where I should temporarily store my personal effects.I am a local business owner for the last 23 years and know the value and power of the personal experience and how it sets one apart from the competition. I did not choose Extra Space LLC. I chose Gary.

Vi
Review №56

John was amazing, friendly and super helpful!! The hallways are very clean and they have always been helpful when I need to add additional units or downsize my space. I have a climate control unit and the security is top notch. Your code only lets you access the area where your unit is located and they actively walk around to make sure the facility is clean and maintained. I highly recommend this location for all of your storage needs. I have rented a lot of storage units in the last 10 years and this facility has fair pricing, high security and is very clean!! They have no problem understanding your needs and meeting them.

Ju
Review №57

They take care of my stuff....but keep increasing the rent, started at $114, now at $272

Hy
Review №58

I started use one small unit at this storage since mid last year. They raise the price after 2months II I use the unit. And i recently got a letter again for additional raise.. now im paying almost double from the price I signed up for. This is not right. Im thinking to move my all stuff to other place where does not change the price so frequently.

Ra
Review №59

Currently have a storage unit in this facility and it has been such a great experience. The staff is very friendly and organized. They go out of their way to help me especially when I am throwing out boxes and garbage from my unit. The customer service here is the best, and gary has been very helpful with my storage unit the past couple of months

Ki
Review №60

I have been renting a 5 X 5 from the Extra Storage Space in East Northport since 2008. I need it for my business. I have been very happy with my experience. Very accommodating and pleasant to work with. I highly recommend using this facility.

De
Review №61

Storage units are clean, management is kind and professional, and prices are great. Really not much more to say.

Ke
Review №62

After a lot of online research, I found this storage unit to be the best place to go to. It was a 5x5 climate controlled unit that had a flash sale online and despite being a 30 minute drive away from Stony Brook University, it was a reasonable price. It was my first time renting out a storage unit so I wasnt sure what to expect, but Gary Mueller helped my friend and I out by giving us step by step instructions for how to properly work through everything to ensure it is secure.

Ta
Review №63

Helpful staff, reasonable rates. Very clean facility. Happy!

Je
Review №64

Only just moving in, have indoor unit, place is clean, management is nice, but building is very hot.

Ja
Review №65

Manager Gary friendly and extremely helpful. Accommodating for a last minute need to storage. Would definitely use them again.

Er
Review №66

Extremely helpful and thorough! Got a great tour and a great price! So friendly and welcoming! Highly recommend!

Ta
Review №67

Just moved into my unit, all looks good and clean so far.Update: moved out after 8 months. Everything went smoothly and I didnt have any issues. The place was always clean, and the gate and elevator worked without any problem, except one time when one of the elevators was briefly out of order.

Pa
Review №68

We had been having a hard time carrying the storages and it became to a point where we needed Financial help for our bill and I cant thank extra space enough, a gentleman named Gary works there, he should be the owner of the place because of how well he handles and manages it. Ive never had to worry about any of my things even though Im across the country because Gary kept in touch with me almost on a monthly basis and gave me insightful advice not only that hes taking care of everything that he said he would exactly how he said he would. You dont often meet people that remind you of how it used to be, when complete strangers went out of their way to do you a favor. Extraspace A+ easy, there should be one in every corner, with a Gary to go with it. I dont mean to go on its just I was that impressed and grateful I felt obligated to let anyone looking for storage needs youre looking for a solid place to take care of your things, forget public storage and all those other nonsense set ups, extra space is where you want to be.

Ma
Review №69

I actually visited the East Northport location to arrange for a storage unit in Illinois, on behalf of my daughter. Gary Mueller was extremely helpful; he contacted the location in Illinois, arranged for the rental for me, guided me through all the paperwork, and even arranged for the purchase of a lock. When my daughter arrives at the facility, she will be all set! Gary was extremely knowledgeable and professional, and despite the fact that I wasnt even renting a unit from his location, he provided excellent customer service!

Ar
Review №70

This was such an amazing experience and Gary was fantastic! Had a great tour and he sold me t he perfect unit what we needed it bf or! Thank you!

Ch
Review №71

Walked in and was helped by Gary Mueller. He was welcoming and professional and helped me find a unit that best suited what i was looking for. Very happy with my experience

Da
Review №72

Great Price! Gary was Very Professional and Helpful with my needs. Thanks again..

An
Review №73

It was quick and easy to get the space I needed they go over everything with you at the time. They give you a tour of the place to make sure that the space you’re looking at is the right fit for what you need. And go through all the steps on how to get into the facility. The staff is very knowledgeable and helpful and it was easy for me I would recommend this storage facility.

He
Review №74

Huge place to storage but no air condition in the storage areaIt is a shame that they dont allow the costumers to use the restrooms

Jo
Review №75

I have used several storage facilities. This is, by far, the best! The East Northport building is well maintained, clean, and secure. The bathroom is immaculate. However, what makes THIS facility special is the people involved. The company will actually listen to what you have to say. If there is a problem that the on site office cant fix (because it is out of their jurisdiction), they are VERY accommodating and do what they can. BUT, the best part is the people you will see at the property. Jon and Sue are WONDERFUL! They obviously maintain the property. But they add something that many others dont...a warm friendly atmosphere. They are courteous, helpful, professional, funny. They CARE about their clients and listen to them. They will go out of their way to try to accommodate you and help you in whatever way they can...something you unfortunately dont see very often. I know this is a long review, but I really like the place (could you tell!) and think they deserve it.

Ma
Review №76

Pleasant staff. Gary answered all my questions with details I hadn’t even thought of! Clean facility.

Da
Review №77

Gary was amazing! I have used this storage facility 3 times and everyone is always great and the service is always phenomenal. I feel like my belongings are safe and I will always look into ExtraSpace to fulfill my storage needs.

Ma
Review №78

Never needed or used a self-storage facility before.Wasnt sure what to expect, but we were very pleased with the entire experience!Sue was extremely professional, and helpful in every step of the process.The unit was clean, and the facility is easily accessible.Would definitely recommend Extra Space Storage!

He
Review №79

This storage company on Jericho Tpk. in East Northport is an excellent storage company. Jon and staff are professional and work to meet your storage needs and explain cost accurately. The storage area is clean, the temperature control space is acceptable.

Ti
Review №80

Extremely helpful! Great place. Very friendly and welcoming!

ma
Review №81

Great customer service. Very convenient and hassle free

Eu
Review №82

Jon the Manager was great. I was in a time crunch but he took care of showing me the storage unit, and signing me up for the lease and free moving truck rental agreements very quickly (while also taking care of another new customer simultaneously!). And having the free moving truck on move in day was a lifesaver. I will be a loyal repeat customer at Extra Space Storage for all my future storage needs.

Ro
Review №83

{Initial impression review}. I found this establishment via a web search and easily reserved a room online. I needed to move in earlier than my reservation date so I called and spoke to Jim. He was very accommodating, helpful and professional and considering he was working alone, the process was quick (hey management, hire this guy some help). The setup is good, there were gondolas available, the room was clean. It was the best price I could find for my needs, saved me $110/mo vs my old unit at Public Storage!!

Ro
Review №84

Gary is awesome and the most professional I met while shopping for units. Of course I rented from him. Good prices too !

hy
Review №85

Juliette who works in this place explained everything so nicely and kindly. Thank you so much!! Im so satisfactory with the service.

An
Review №86

Jon is great to deal with. Fast and easy. Would recommend dealing with Jon anytime. Friendly, and very helpful.

Ma
Review №87

In a recent move we needed storage. A friend referred us to the place where their storage is & boy are we glad that they did! Sue Cangelosi could not have been more friendly or more helpful making a fairly traumatic event so much smoother to work through. A true professional & a delight to deal with. If you are looking to store your possessions some where clean, safe & expertly run, then I would recommend getting in touch with Sue: If only all businesses could be run this way.

Ki
Review №88

Extra space storage has been great for the last few years Ive used it. Never had a problem with it being clean and Ive always been able to quickly get to my stuff and find carts. Highly recommend.

br
Review №89

Gary and John were very informative and helpful in the type of unit I would need to store my merchandise. I would highly recommend this storage place. Also, it was very clean in comparison to some of the other places I investigated.

Ho
Review №90

Extra Space Storage folks are extremely professional and helpful in addition to having the fairest rates anywhere on Long Island. The facility is clean, well managed and very up to date. Their customer service is wonderful. Sue is one terrific gal and very very helpful.

Cr
Review №91

Jon has been extremely helpful and made the unknown process very comfortable for meThank You!!!

A
Review №92

Went to westy storage not easy space west good reputable

Ma
Review №93

Great experience. Susan called immediately. John even waited for me as I was going to be a few minutes late. Nice facility good service and price

Lo
Review №94

This place has the nicest staff. It is also the most convenient safest nicest and cleanest storage facility i even toured and used. I would recommend this place to anyone that need storage.

Da
Review №95

Friendly staff. Quick and easy reservations. Clean units.

Da
Review №96

Good prices, good hours, and excellent customer service. It seems in recent times customer service is lacking to non existent, and especially during a stressful time such as moving, its nice to know there are still people who believe in delivering good customer service. Sue thank u for all ur help, you are a genuine helpful and caring person!!

Ki
Review №97

I am a former client from maybe 10 years ago and am moving again. I chose ExtraSpace again. Gary the manager was great at getting my account set up and showing me available spaces. Great internet rate, very clean and well lit.

Al
Review №98

Affordable. Easy, no hassle storage! Night recommend! Staff is great to work with very accommodating, nice and easy to work with! Most certainly have me as a loyal customer.

Sh
Review №99

Sue and John know how important customer service is. Thank you for making this move tolerable. Do yourselves a favor and consider Extra Space Storage - Im glad I did! Pat G.

Na
Review №100

I went to the East Northport facility yesterday,5/10/19,to pay my bill.I was greeted by Gary Mueller.He was very courteous and professional.He took care of me right away.He is an excellent asset to the company.

Information
29 Photos
100 Comments
4.8 Rating
  • Address:4057 Jericho Turnpike, East Northport, NY 11731, United States
  • Site:https://extraspace.com/storage/facilities/us/new_york/east_northport/501826/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NDA1MDQ0My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 631-499-6600
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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