If I could I will give 0 start but I cant. First over price. Two little scoops of ice cream for $5.00 . The taste of ice cream is water ans artificial flavor. I do not recommend and not coming back again. Terrible service. Have not wear hair nets.

We literally take every single visitor from out of town, to this place! Our guests can go see the Golden Gate Bridge on their own, they can take in the whole of the city, but the one thing we insist on doing with them, is a visit to the best ice cream anywhere.

Parking is crazy in this lot. Desserts must be good because there was a line. But I didnt get to try because the wait was too long and we didnt have a legal parking spot!

$5 for a milkshake in a small cup smh. I paid for it because I expected it to be good. No, this was not worth $5 dollars. Go to McDonalds across the street. This place is expensive. Customer service was great btw.

The raspodos are gross, the syrup tasted like it going bad, I will not be returning to this place. Simply disgusting.

Tip: Las Delicias is a Mexican Paleteria and Nevería aka dessert and ice cream shop. Previously, youd have to trek to San Jose, San Mateo or Redwood City so its nice to have an authentic place near Palo Alto. While the most well known desserts are the Mangoneada (cut mango, ice, chamoy powder) and Fresas Crema (strawberries and cream), there an extensive menu of choices including some savory options. For the non-adventurous, the ice cream and Popsicles are your best choice in novel flavors. Credit cards accepted.

Id give it 0 stars If I could, terrible service, have fixed prices on items then over charge. When asked about the over Charge they come up with a stupid reason. Incompetent staff.

Customer service is great ..

Bad customer service ..and there corn cups are 5 dollars and forbwhat nothing but juice ..cheap

Everythings fresh!

This is great place really good

Raspados are gross and they are not natural and the employee had said that they were concentrated ! And the costumer service is horrible special the lady name Maria we had ask if we can get something else instead and she didnt want to or to give us back our money . I would make sure none of my family goes there again and make sure to tell all my friends . 0 stars !!!!!!

Love it!

Good

The very good product 👌. But honestly there is a person who almost hits you to serve you, I think customers deserve better service. This person gives you things and but first he hits you and then he gives you the product. Bad service 😡

Very bad service they do not have good costumer service people treat you very rude, nothing friendly like, if they are going to do things they should change the staff for friendly people in my opinion

I asked them for a crazy pineapple and they made sense that I asked for two terrible service, but good to collect 😡😡

The service is not very good but their products if I like them a lot

The people who work here take care of you in a bad mood and they dont prepare things well when the owners sister is gone. I ordered a $ 7.50 waffle with no banana and they only put 4 strawberry slices on it when they fill it up with strawberries elsewhere. The attitude of the workers makes clients not want to return. I hope the owner hires better and friendlier workers.The customer service at this location is terrible when the owner’s sister isn’t working, especially the cashier named Norma. The employees dont prepare things like they are supposed to. I rather go all the way to Redwood City instead of this place. You’ll waste your money & won’t be happy with your food. I hope the owner sees this & hires better employees.

Great variety of products to enjoy and food for fresh and rich snacks nice atmosphere and friendly people

Very good, all the bad things are that sometimes they dont have some items on the menu.

The snows are very rich

How they handle it and very good grades 🤗😋

Very bad service I went with my family, we were 5 people and they ignored us and they only had one couple that were finishing attending, and they were two employees

The place is great! A lot of Mexican treats! As a Mexican I recommend it!